Search Hotels
- /
- 17,496Resorts in Malaysia/
- 1,540Resorts in Sabah/
- /
- Resort in Shangri La Tanjung Aru Kota Kinabalu
See Other Accommodations in Kota Kinabalu
See All Photos
Shangri La Tanjung Aru Kota Kinabalu
Resorts
8.9
/10
Exceptional
1,023 reviews
What Guests Say About Their Stay
Asraf
10.0
/ 10
I would like to give special credit to Yen, who checked me in during my stay. She went all the way to ensure my comfort and ensured that I enjoyed my stay again with the hotel. I will definitely book the same hotel again. Hope the thanks and gratitude can be extended to Yen by the management.
Chong Chian Sheng
10.0
/ 10
One of the best hotel in Kota Kinabalu. provide great services and facilities, friendly staffs and good food. the best getaway for everyone especially for families with young children.
Miao
10.0
/ 10
My son and I spent 3 days and 2 nights there, and we tried each of the restaurants. The food was great, and the swimming pools were very nice. There were also plenty of activities to enjoy — a game room, a VR room, and even a small cinema. We also booked some water activities with Star Marine. We definitely plan to come back again.
Faith
10.0
/ 10
This place is consistently fantastic. The site itself is beautiful and really well appointed. The views are stunning, and sunset just sensational. Well worth the cost to enjoy the sunset bar. Food options are great - we used most of these during our stay. The breakfast is wonderful, with a great range to cater to all tastes.
The main thing that makes this place amazing though is the staff. All our interactions with staff were fantastic. Haniff over in food and beverages will do whatever he can to make your stay special - and has an incredible memory for the details of the guests. Brandon who took care of us on our hotel organised trip to Sapi Island was fantastic - knowledgeable, kind to our daughter, and made sure we got out to the reef to snorkel before it was understandably closed due to low tide. All staff, from those in the kids water area and in the games room, to those looking after your room and helping with bags, were great. We'd stayed right before coming to this hotel at another, big, "5 star" place not far away - also with nice features - but what makes the difference is how you are made to feel at Shangri-La Tanjang Aru. That is what made our holiday.
(I can only hope that the hotel managers do not expand further and risk losing what makes this place special. There is a pretty warehouse for people wanting to take instagram photos up the road - keep this place the treasure it is!)
Wendy
10.0
/ 10
The Shangti-La is just a step up from other hotels. Yes, it's big and busy but the staff go out of their way to really spoil you. I'm vegan and they bent over backwards to ensure I had a great breakfast, sent soy milk to my room tweaked dishes so I ate well. And the location - oh my. We stayed in a garden room and could walk straight out looking at the sea. Room had a shower and a bath, was well stocked. Water in the fridge every day. Their Spa was great too. I can't think of anything bad about the place. We just didn't want to leave.
In the Area
See Map
No 20 Jalan Aru Tanjung Aru 88100, Kota Kinabalu City Centre, Kota Kinabalu, Sabah, Malaysia, 88100
Main Facilities
See more
AC
Restaurant
24-Hour Front Desk
See more
Available Room Types in Shangri La Tanjung Aru Kota Kinabalu
Speed up your search by choosing what you need
Price Display
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!
Got it
Shangri La Tanjung Aru Kota Kinabalu Address: Map & Location
No 20 Jalan Aru Tanjung Aru 88100, Kota Kinabalu City Centre, Kota Kinabalu, Sabah, Malaysia, 88100
Discover More Places
Discover More About Shangri La Tanjung Aru Kota Kinabalu
Shangri La Tanjung Aru Kota Kinabalu Rates per Night
Wondering about Shangri La Tanjung Aru Kota Kinabalu hotel rates? Finding the perfect stay starts with understanding hotel prices. Shangri La Tanjung Aru Kota Kinabalu room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.
Looking for the best Shangri La Tanjung Aru Kota Kinabalu hotel rates? Traveloka is your go-to source for the latest deals and promotions, ensuring you get the most value for your stay.
Shangri La Tanjung Aru Kota Kinabalu Location & Address
Finding your way to Shangri La Tanjung Aru Kota Kinabalu is easy. Shangri La Tanjung Aru Kota Kinabalu is located at No. 20, Jalan Aru, Tanjung Aru, Pusat Bandar Kota Kinabalu, Kota Kinabalu, Sabah, Malaysia, 88100. It's situated in the heart of Kota Kinabalu, Sabah, Malaysia, known for its stunning sunsets and vibrant culture. The hotel is approximately 6 km from the city center.
How to go to Shangri La Tanjung Aru Kota Kinabalu from Airport
Planning your transfer from the airport to Shangri La Tanjung Aru Kota Kinabalu? Getting to the hotel from Kota Kinabalu International Airport (BKI) is straightforward, with several convenient options available.
- Taxi (most direct): Taxis are readily available at the airport. The ride takes about 10-15 minutes, depending on traffic.
- Ride Hailing (most convenient): Services like Grab offer a hassle-free way to get to the hotel. Simply book a ride through the app.
- Hotel Transfer (most comfortable): Shangri La Tanjung Aru Kota Kinabalu often provides airport transfer services. Check with the hotel for availability and pricing.
Tips: For the most convenient route, consider booking a ride-hailing service or arranging a hotel transfer in advance to avoid any wait times.
Shangri La Tanjung Aru Kota Kinabalu Reviews & Summary
Want to know all about the hotel? Shangri La Tanjung Aru Kota Kinabalu reviews consistently highlight its exceptional service and breathtaking views. Guests rave about the stunning sunsets visible from the hotel's private beach and the luxurious amenities.
The hotel's standout features include its expansive swimming pools, multiple dining options, and a dedicated kids' club. One guest raved, "The service was impeccable, and the location was perfect for enjoying the beauty of Kota Kinabalu. I can't wait to return!"
Shangri La Tanjung Aru Kota Kinabalu Room Types Available
Exploring the different hotel room types at Shangri La Tanjung Aru Kota Kinabalu? The hotel offers a variety of room categories to suit every traveler's needs, ensuring a comfortable and memorable stay.
- Deluxe Room: Offers comfortable accommodations with city or sea views.
- Premier Room: Features upgraded amenities and often includes access to exclusive lounge areas.
- Family Room: Designed to accommodate families with extra space and amenities.
- Suite: Provides a luxurious experience with separate living areas and premium features.
- Sea View Room: Offers stunning views of the South China Sea.
Please note: Pet-friendly rooms are not available. Smoking/non-smoking preferences are usually available; please specify when booking.
Hotel Facilities in Shangri La Tanjung Aru Kota Kinabalu
Discover the hotel amenities and facilities at Shangri La Tanjung Aru Kota Kinabalu. The hotel offers a wide range of facilities to ensure a comfortable and enjoyable stay for all guests.
- Swimming Pools: Multiple pools, including a dedicated kids' pool. Open daily from 7 AM to 7 PM.
- Spa: CHI, The Spa, offers a variety of treatments. Open daily from 10 AM to 10 PM.
- Fitness Center: Fully equipped gym. Open 24 hours.
- Kids' Club: Supervised activities for children. Open daily from 9 AM to 6 PM.
- Water Sports: Available on the beach, including jet skiing and parasailing (fees apply).
Hotel Buffet or Restaurant/Cafe in Shangri La Tanjung Aru Kota Kinabalu
Looking for a delicious meal? Shangri La Tanjung Aru Kota Kinabalu offers a variety of dining options, from casual cafes to elegant restaurants. Enjoy a delightful culinary experience during your stay.
- Café TATU: Offers international cuisine with buffet options. Buffet price is approximately $35 per person. Open daily from 6:30 AM to 11 PM.
- Coco Joe's Bar & Grill: Serves grilled dishes and cocktails by the beach. Open daily from 11 AM to 11 PM.
- Peppino: Offers authentic Italian cuisine. Open daily from 6 PM to 10:30 PM.
Signature dishes include the fresh seafood at Coco Joe's and the extensive buffet spread at Café TATU.
Shangri La Tanjung Aru Kota Kinabalu Airport pickups and How to Book
Need a hotel to airport transfer? Shangri La Tanjung Aru Kota Kinabalu offers airport pick-up services for guests. This service ensures a smooth and convenient arrival.
To book an airport transfer, contact the hotel directly at least 24 hours in advance. Provide your flight details and arrival time. The hotel staff will arrange for a driver to meet you at the airport and transport you to the hotel.
Nearby MRT Station & Bus Stops
Need to know about public transport? While Kota Kinabalu doesn't have an MRT system, getting around is still easy with buses and ride-hailing services.
- Bus Stops: Several bus stops are located near the hotel, providing access to various parts of the city.
- Ride Hailing: Ride-hailing services are readily available and a convenient way to travel.
Public transport cards are not required, as fares are typically paid in cash or via ride-hailing apps.
Nearby Attractions for Family / Kid Friendly
Looking for nearby activities? Explore the best things to see nearby Shangri La Tanjung Aru Kota Kinabalu, perfect for families and kids.
- Tanjung Aru Beach: A beautiful beach with stunning sunsets. Free entry.
- Kota Kinabalu City Mosque: A picturesque mosque with a unique architecture. Free entry.
- Signal Hill Observatory Platform: Offers panoramic views of the city and surrounding islands. Entry fee: approximately $1.
- Atkinson Clock Tower: The oldest standing structure in Sabah. Free entry.
- Sabah State Museum: Learn about the history and culture of Sabah. Entry fee: approximately $3.
Looking for more things to do nearby? See Traveloka’s best deals on activities and attractions.
Where to eat near Shangri La Tanjung Aru Kota Kinabalu
Looking for nearby dining options? Explore the local food scene near Shangri La Tanjung Aru Kota Kinabalu. Enjoy a variety of culinary delights during your stay.
- Cafes/Restaurants:
- Upperstar Restaurant & Bar: Offers a variety of Western and local dishes.
- Welcome Seafood Restaurant: Known for its fresh seafood.
- Little Italy Restaurant: Serves authentic Italian cuisine.
- Local Street Food:
- Hainanese Chicken Rice: A local favorite.
- Laksa: A spicy noodle soup.
- Nasi Lemak: Coconut rice with various accompaniments.
- Satay: Grilled meat skewers with peanut sauce.
- Teh Tarik: A popular Malaysian pulled tea.
Shopping places near Shangri La Tanjung Aru Kota Kinabalu
Looking for shopping places? Discover the best shopping destinations near Shangri La Tanjung Aru Kota Kinabalu. From malls to local markets, there's something for everyone.
- Imago Shopping Mall: A modern mall with a wide range of shops and restaurants.
- Suria Sabah Shopping Mall: Offers a variety of retail outlets and entertainment options.
- Filipino Market: A vibrant market with local handicrafts and souvenirs.
Other Places to Stay Near Shangri La Tanjung Aru Kota Kinabalu
Looking for other hotels? Explore other accommodation options near Shangri La Tanjung Aru Kota Kinabalu. Find the perfect place to stay for your trip.
- Luxury/5–6 Star Hotels Nearby:
- The Magellan Sutera Resort
- Sutera Harbour Resort
- Hyatt Centric Kota Kinabalu
- Four-Star Hotels Nearby:
- Hotel 7
- Horizon Hotel
- Ming Garden Hotel & Residences
- Three-Star Hotels Nearby:
- Cititel Express Kota Kinabalu
- Gaya Centre Hotel
- Langkah Syabas Beach Resort
For 5-star:
Looking for more accommodations? See Traveloka’s last minute hotel deals on .
Hotel Availability & Booking
Ready to book your stay? Check hotel availability and make your reservations through Traveloka for the best deals and a seamless booking experience. Enjoy your trip!
All facilities in Shangri La Tanjung Aru Kota Kinabalu
Others
Hotel Services
- Concierge
- Money changer
- Medical service
- Express check-out
- Laundry service
- Tours
- 24-hour security
- 24-hour Receptionist
Public Facilities
- Early check-in
- Room service
- Coffee shop
- Safety deposit box
- Restaurant
- 24-hour room service
Nearby Facilities
- ATM/Banking
- Hair salon
- Gift shop
- Shops
Food and Drinks
- Buffet breakfast
- Continental breakfast
- Nightclub
Things to Do
- Health club
- Massage
Transportation
- Car rental
General
- AC
Accessibilty
- Wheelchair accessible
Accommodation Policy & General Information in Shangri La Tanjung Aru Kota Kinabalu
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
Breakfast is offered to Adult only
Check-in/Check-out Time
Check-in:
15:00 - 15:00
Check-out:
12:00 - 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | AC, Restaurant, 24-Hour Front Desk |
Check-In / Check-Out Time | From 15:00 - 15:00 - to 12:00 - 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Shangri La Tanjung Aru Kota Kinabalu | 498 |
Number of floors in Shangri La Tanjung Aru Kota Kinabalu | 7 |
Another facilities in Shangri La Tanjung Aru Kota Kinabalu | Concierge, Money changer, Medical service, Express check-out, Laundry service |
Frequently asked question in Shangri La Tanjung Aru Kota Kinabalu
What are available facilities at Shangri La Tanjung Aru Kota Kinabalu?
There are top facilites at Shangri La Tanjung Aru Kota Kinabalu such as AC, Restaurant, 24-Hour Front Desk. (some may require extra charges)
What Time is Check In & Check Out at Shangri La Tanjung Aru Kota Kinabalu?
Check-in time at Shangri La Tanjung Aru Kota Kinabalu is staring from 15:00 - 15:00 while the latest check-out time is at before 12:00 - 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking.
Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Shangri La Tanjung Aru Kota Kinabalu provide breakfast?
Yes, Shangri La Tanjung Aru Kota Kinabalu provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Shangri La Tanjung Aru Kota Kinabalu?
Shangri La Tanjung Aru Kota Kinabalu is officially classified as a 0.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Shangri La Tanjung Aru Kota Kinabalu have?
Shangri La Tanjung Aru Kota Kinabalu has 7 floors.
See All
More Reviews from Other Guests in Shangri La Tanjung Aru Kota Kinabalu
Overall Ratings & Reviews Shangri La Tanjung Aru Kota Kinabalu
Traveloka (72)
Other sources (951)
9.0
Exceptional
From 951 reviews
Cleanliness
9.0
Room Comfort
9.2
Service and Facilites
9.0
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Shangri La Tanjung Aru Kota Kinabalu
Number of reviews per page
20
40
Top reviews
Miao
Leisure with Children
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
My son and I spent 3 days and 2 nights there, and we tried each of the restaurants. The food was great, and the swimming pools were very nice. There were also plenty of activities to enjoy — a game room, a VR room, and even a small cinema. We also booked some water activities with Star Marine. We definitely plan to come back again.
Read More
Faith
Business and Leisure with Children
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
This place is consistently fantastic. The site itself is beautiful and really well appointed. The views are stunning, and sunset just sensational. Well worth the cost to enjoy the sunset bar. Food options are great - we used most of these during our stay. The breakfast is wonderful, with a great range to cater to all tastes.
The main thing that makes this place amazing though is the staff. All our interactions with staff were fantastic. Haniff over in food and beverages will do whatever he can to make your stay special - and has an incredible memory for the details of the guests. Brandon who took care of us on our hotel organised trip to Sapi Island was fantastic - knowledgeable, kind to our daughter, and made sure we got out to the reef to snorkel before it was understandably closed due to low tide. All staff, from those in the kids water area and in the games room, to those looking after your room and helping with bags, were great. We'd stayed right before coming to this hotel at another, big, "5 star" place not far away - also with nice features - but what makes the difference is how you are made to feel at Shangri-La Tanjang Aru. That is what made our holiday.
(I can only hope that the hotel managers do not expand further and risk losing what makes this place special. There is a pretty warehouse for people wanting to take instagram photos up the road - keep this place the treasure it is!)
Read More
Wendy
Friends and Family
10.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
The Shangti-La is just a step up from other hotels. Yes, it's big and busy but the staff go out of their way to really spoil you. I'm vegan and they bent over backwards to ensure I had a great breakfast, sent soy milk to my room tweaked dishes so I ate well. And the location - oh my. We stayed in a garden room and could walk straight out looking at the sea. Room had a shower and a bath, was well stocked. Water in the fridge every day. Their Spa was great too. I can't think of anything bad about the place. We just didn't want to leave.
Read More
Hong Nhung Lynda
Leisure Family
10.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
The Shangri-La was a beautiful well kept resort which was so family friendly.
Their attentiveness to those with families was extraordinary. It made our stay so comfortable and pleasant.
We would definitely recommend the Shangri-La to our family and friends.
Zarina
8.0
/10
Reviewed 30 week(s) ago
Hotels.com verified review
The hotel property and bfast are amazing. Nice pools and pvt beach. Very nice. However, the carpet in the room had a terrible smell. The furniture is a little worn but the bathroom has been updated.
chang
Friends and Family
10.0
/10
Reviewed 33 week(s) ago
Hotels.com verified review
Best for holiday trip. hotel facilitate with great equipment/ facilities , food options and scenery. Only the bar menu next to the pool i think its way too much over price and not worth it. The orher restaurant are reasonable.
SEOK WAI
Leisure with Friends
10.0
/10
Reviewed 34 week(s) ago
Expedia Group verified review
Morning breakfast was crowded as the area is quite secluded . A lot of varieties in the breakfast spread but the live station does not meet the standard of 5 stars hotel .
Lachezar
Leisure with Partner
10.0
/10
Reviewed 35 week(s) ago
Expedia Group verified review
Great hotel and accommodation. Breakfast need to be a bit more European/ Australian oriented.
Prices at restaurants a bit high.
We want to mention James, at the reception to say my big THANK YOU 🙏, for his help, support and great customer service!
Looking for something particular, he did his best to help as.
Again -big, big THANK YOU, James !!!
The best customer assistant we ever met worldwide !
Read More
EUNJUNG
Friends and Family
4.0
/10
Reviewed 44 week(s) ago
Hotels.com verified review
Overall, it is worse than Shangri-La Cebu Mactan. The sunset isn't particularly spectacular, but it's acceptable. Breakfast is not tasty. The staff are not friendly.
JIANFENG
Leisure with Children
10.0
/10
Reviewed 45 week(s) ago
Expedia Group verified review
Nice staff, good facilities, really enjoyed
Martina
Leisure with Children
10.0
/10
Reviewed 48 week(s) ago
Expedia Group verified review
Just excellent. Also, great for those who bring their children.
Nicholas James
Leisure with Children
10.0
/10
Reviewed 52 week(s) ago
Expedia Group verified review
I have traveled the world many times. Over 1,000,000 miles in the air last I checked. I have stayed in slums and I have stayed in resorts. This is the best place I have stayed by far and for a great price. The food was great, staff was very friendly and attentive, all spoke English pretty well. The room service was divine and the buffets were insanely assorted and delicious. It is a short boat ride to different islands for snorkeling and water activities. Additionally if you upgrade you get access to free food and alcohol for afternoon tea and adults time in the restaurant. They also have so many activities for children and you can drop your child around 11am and have that romantic vacation you have been wanting while your kids play.
Read More
Michael
Leisure
10.0
/10
Reviewed 52 week(s) ago
Expedia Group verified review
Excellent staff service and good ambience, will visit next year - keep up the good work
Michael
Leisure Family
10.0
/10
Reviewed 54 week(s) ago
Expedia Group verified review
Stayed in Tanjung ocean view which got nice sunset view. All staff- room service, breakfast room , pool area, are all excellent. Check in was good, got upgrade . Pool was very old but maintained very well and clean. Beach area was not that good. Breakfast got everything, fresh juice, fruits pomelo etc. noodle sections. As mentioned before by others late check out is not allowed even when hotel is less than a third full. We were given “ star lounge access for staying on but as mentioned by others nothing in there except toilets.
Read More
Barbara
8.0
/10
Reviewed 55 week(s) ago
Expedia Group verified review
We loved the property with one exception: despite complaining nothing was done about the fact that we had only cold water in the shower for four days.
Ahmed
Leisure with Children
10.0
/10
Reviewed 55 week(s) ago
Expedia Group verified review
Kids facilities are amazing which it’s important for families.
The outdoor bbq buffet and shows was amazing
The staff was very kind and helpful
Lorena, and Ann from the lounge
Elke
Leisure Family
10.0
/10
Reviewed 56 week(s) ago
Expedia Group verified review
The staff was very friendly and helpful. I like the diversity in the staff employed (age, gender and ability).
Some areas can do with a spruce up (floor of the pool).
lesley
10.0
/10
Reviewed 60 week(s) ago
Hotels.com verified review
What a delightful stay ! From the moment we walked up the steps to the sound of the gong ,cool towels and refreshing drinks- friendly and accommodating staff - we knew we were in for a treat . Hotel surrounds and pool are beautiful , the yoga class in the morning right next to the water was a lovely way to start the day. Food plentiful and delicious with a huge variety of dishes. Always something going on and yet blissful places to be still and relaxed. The staff are always smiling and will go out of their way to help .Best 4 days we have spent in a long time - we will be back for sure - terima kasih Shangri La Tanjung Aru for a wonderful stay .
Read More
Karra
Friends and Family
10.0
/10
Reviewed 68 week(s) ago
Hotels.com verified review
We loved our stay, the hotel is beautiful, with fantastic facilities. The staff were incredibly friendly and made us feel so welcome. The breakfast selection was extensive, and although busy when we were there, it was very well managed. We had access to the Club Lounge, and this was fabulous. The pool was wonderful. We also used the Star Jetty for an island transfer and water sports and the service here was great too. All in all, a fantastic hotel for a family holiday, and we would very much recommend.
Read More
??
Family
10.0
/10
Reviewed 68 week(s) ago
Expedia Group verified review
We had great time.
Number of reviews per page
20
40
Ready to make up your mind?
Book Your Stay Now
Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
Haven’t found what you’re looking for?
See Other Accommodations in Kota Kinabalu
About Traveloka
Facebook
Instagram
Youtube
Copyright © 2025 Traveloka. All rights reserved
Overall Ratings & Reviews Shangri La Tanjung Aru Kota Kinabalu
Traveloka (72)
Other sources (951)
9.0
Exceptional
From 951 reviews
Cleanliness
9.0
Room Comfort
9.2
Service and Facilites
9.0
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Shangri La Tanjung Aru Kota Kinabalu
Number of reviews per page
20
40
Top reviews
Miao
Leisure with Children
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
My son and I spent 3 days and 2 nights there, and we tried each of the restaurants. The food was great, and the swimming pools were very nice. There were also plenty of activities to enjoy — a game room, a VR room, and even a small cinema. We also booked some water activities with Star Marine. We definitely plan to come back again.
Read More
Faith
Business and Leisure with Children
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
This place is consistently fantastic. The site itself is beautiful and really well appointed. The views are stunning, and sunset just sensational. Well worth the cost to enjoy the sunset bar. Food options are great - we used most of these during our stay. The breakfast is wonderful, with a great range to cater to all tastes.
The main thing that makes this place amazing though is the staff. All our interactions with staff were fantastic. Haniff over in food and beverages will do whatever he can to make your stay special - and has an incredible memory for the details of the guests. Brandon who took care of us on our hotel organised trip to Sapi Island was fantastic - knowledgeable, kind to our daughter, and made sure we got out to the reef to snorkel before it was understandably closed due to low tide. All staff, from those in the kids water area and in the games room, to those looking after your room and helping with bags, were great. We'd stayed right before coming to this hotel at another, big, "5 star" place not far away - also with nice features - but what makes the difference is how you are made to feel at Shangri-La Tanjang Aru. That is what made our holiday.
(I can only hope that the hotel managers do not expand further and risk losing what makes this place special. There is a pretty warehouse for people wanting to take instagram photos up the road - keep this place the treasure it is!)
Read More
Wendy
Friends and Family
10.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
The Shangti-La is just a step up from other hotels. Yes, it's big and busy but the staff go out of their way to really spoil you. I'm vegan and they bent over backwards to ensure I had a great breakfast, sent soy milk to my room tweaked dishes so I ate well. And the location - oh my. We stayed in a garden room and could walk straight out looking at the sea. Room had a shower and a bath, was well stocked. Water in the fridge every day. Their Spa was great too. I can't think of anything bad about the place. We just didn't want to leave.
Read More
Hong Nhung Lynda
Leisure Family
10.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
The Shangri-La was a beautiful well kept resort which was so family friendly.
Their attentiveness to those with families was extraordinary. It made our stay so comfortable and pleasant.
We would definitely recommend the Shangri-La to our family and friends.
Zarina
8.0
/10
Reviewed 30 week(s) ago
Hotels.com verified review
The hotel property and bfast are amazing. Nice pools and pvt beach. Very nice. However, the carpet in the room had a terrible smell. The furniture is a little worn but the bathroom has been updated.
chang
Friends and Family
10.0
/10
Reviewed 33 week(s) ago
Hotels.com verified review
Best for holiday trip. hotel facilitate with great equipment/ facilities , food options and scenery. Only the bar menu next to the pool i think its way too much over price and not worth it. The orher restaurant are reasonable.
SEOK WAI
Leisure with Friends
10.0
/10
Reviewed 34 week(s) ago
Expedia Group verified review
Morning breakfast was crowded as the area is quite secluded . A lot of varieties in the breakfast spread but the live station does not meet the standard of 5 stars hotel .
Lachezar
Leisure with Partner
10.0
/10
Reviewed 35 week(s) ago
Expedia Group verified review
Great hotel and accommodation. Breakfast need to be a bit more European/ Australian oriented.
Prices at restaurants a bit high.
We want to mention James, at the reception to say my big THANK YOU 🙏, for his help, support and great customer service!
Looking for something particular, he did his best to help as.
Again -big, big THANK YOU, James !!!
The best customer assistant we ever met worldwide !
Read More
EUNJUNG
Friends and Family
4.0
/10
Reviewed 44 week(s) ago
Hotels.com verified review
Overall, it is worse than Shangri-La Cebu Mactan. The sunset isn't particularly spectacular, but it's acceptable. Breakfast is not tasty. The staff are not friendly.
JIANFENG
Leisure with Children
10.0
/10
Reviewed 45 week(s) ago
Expedia Group verified review
Nice staff, good facilities, really enjoyed
Martina
Leisure with Children
10.0
/10
Reviewed 48 week(s) ago
Expedia Group verified review
Just excellent. Also, great for those who bring their children.
Nicholas James
Leisure with Children
10.0
/10
Reviewed 52 week(s) ago
Expedia Group verified review
I have traveled the world many times. Over 1,000,000 miles in the air last I checked. I have stayed in slums and I have stayed in resorts. This is the best place I have stayed by far and for a great price. The food was great, staff was very friendly and attentive, all spoke English pretty well. The room service was divine and the buffets were insanely assorted and delicious. It is a short boat ride to different islands for snorkeling and water activities. Additionally if you upgrade you get access to free food and alcohol for afternoon tea and adults time in the restaurant. They also have so many activities for children and you can drop your child around 11am and have that romantic vacation you have been wanting while your kids play.
Read More
Michael
Leisure
10.0
/10
Reviewed 52 week(s) ago
Expedia Group verified review
Excellent staff service and good ambience, will visit next year - keep up the good work
Michael
Leisure Family
10.0
/10
Reviewed 54 week(s) ago
Expedia Group verified review
Stayed in Tanjung ocean view which got nice sunset view. All staff- room service, breakfast room , pool area, are all excellent. Check in was good, got upgrade . Pool was very old but maintained very well and clean. Beach area was not that good. Breakfast got everything, fresh juice, fruits pomelo etc. noodle sections. As mentioned before by others late check out is not allowed even when hotel is less than a third full. We were given “ star lounge access for staying on but as mentioned by others nothing in there except toilets.
Read More
Barbara
8.0
/10
Reviewed 55 week(s) ago
Expedia Group verified review
We loved the property with one exception: despite complaining nothing was done about the fact that we had only cold water in the shower for four days.
Ahmed
Leisure with Children
10.0
/10
Reviewed 55 week(s) ago
Expedia Group verified review
Kids facilities are amazing which it’s important for families.
The outdoor bbq buffet and shows was amazing
The staff was very kind and helpful
Lorena, and Ann from the lounge
Elke
Leisure Family
10.0
/10
Reviewed 56 week(s) ago
Expedia Group verified review
The staff was very friendly and helpful. I like the diversity in the staff employed (age, gender and ability).
Some areas can do with a spruce up (floor of the pool).
lesley
10.0
/10
Reviewed 60 week(s) ago
Hotels.com verified review
What a delightful stay ! From the moment we walked up the steps to the sound of the gong ,cool towels and refreshing drinks- friendly and accommodating staff - we knew we were in for a treat . Hotel surrounds and pool are beautiful , the yoga class in the morning right next to the water was a lovely way to start the day. Food plentiful and delicious with a huge variety of dishes. Always something going on and yet blissful places to be still and relaxed. The staff are always smiling and will go out of their way to help .Best 4 days we have spent in a long time - we will be back for sure - terima kasih Shangri La Tanjung Aru for a wonderful stay .
Read More
Karra
Friends and Family
10.0
/10
Reviewed 68 week(s) ago
Hotels.com verified review
We loved our stay, the hotel is beautiful, with fantastic facilities. The staff were incredibly friendly and made us feel so welcome. The breakfast selection was extensive, and although busy when we were there, it was very well managed. We had access to the Club Lounge, and this was fabulous. The pool was wonderful. We also used the Star Jetty for an island transfer and water sports and the service here was great too. All in all, a fantastic hotel for a family holiday, and we would very much recommend.
Read More
??
Family
10.0
/10
Reviewed 68 week(s) ago
Expedia Group verified review
We had great time.
Number of reviews per page
20
40