How many rooms are available at Sunway Resort Hotel?

Sunway Resort Hotel has 477 rooms in total.

Does Sunway Resort Hotel provide parking?

Yes, Sunway Resort Hotel provides parking. Please confirm details directly with the hotel.

Does Sunway Resort Hotel provide airport transfer?

Yes, Sunway Resort Hotel provides airport transfer upon request. Please contact the hotel directly for more information.

What do past guests say about Sunway Resort Hotel?

Sunway Resort Hotel is well-known for its Cleanliness, Location, Service and Facilites, as reviewed by verified Traveloka guests.

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Sunway Resort Hotel

Name: Sunway Resort Hotel
Address: Persiaran Lagoon, Bandar Sunway, Kuala Lumpur, Bandar Sunway, Malaysia, 47500, Persiaran Lagoon, Bandar Sunway, Kuala Lumpur, 47500, Malaysia
Rating: 8.6

Resorts

No. 8 in Kids-Friendly Hotel in Kuala Lumpur

8.6

/10

Very Good

1,311 reviews

What Guests Say About Their Stay

Staff Friendliness (12)

Ambiance (10)

Bathroom (10)

Hotel Area (10)

H***n

8.5

/ 10

I stayed at this hotel because the location is strategic, close to my child's school campus. Also close to Pyramid Mall and many food stalls across the hotel. The hotel facilities are good, the hotel service is satisfactory. I will definitely stay at this hotel again if I return to Malaysia.

Nadiah Khalid Abdat

9.4

/ 10

I didn't put much expectation in the hotel as it looked like an old hotel from the exterior. I chose it because it was near my grandma's place. From the moment I entered the lobby, I was blown away by the interior and the service. But then when I went to room is when I texted my friends to try this hotel. The newly refurbished room is beautiful, clean. And just perfect. A definite must stay.

Reen

8.5

/ 10

This was my first staying at Sunway Resort & Spa.. I just wanna say that this us the best ever hotel i’ve been staying because the service are very excellent & all staff are very friendly, helpful & always give the best service during our stay at this hotel. We are being treated as a VVIP from the day we checked in until the day we checked out. The interior of the hotel are very nice & clean make we feel comfortable & enjoying our stay here. Congrats to the hotel management for hiring & well trained all their staff to give an excellent service to all guest. I would recommend my families, my friends & others to staying here. As the hotel is just next by the Sunway Lagoon & Sunway Pyramid shopping mall where we can walk through walking path (connecting from hotel) without going through under sun. I would like to give 20 🌟out of 10 🌟😉😉😊😊.

Chiam Yoke Lin

9.4

/ 10

Celebrated my mum's birthday in Sunway Resort. Everything is perfect! Million thanks to the guy in front desk who upgraded me to the club room. Had a wonderful and memorable birthday celebration.

fedriksen t.

9.7

/ 10

First of all, ballroom was amazing. The reception is great, the room is spacious, bed was bigger than standard bed, and that one giant pillow on the bed is really some new experience for us. Breakfast was exclusive as well. Been there twice and will come back for more.

In the Area

See Map

Persiaran Lagoon, Bandar Sunway, Kuala Lumpur, Bandar Sunway, Malaysia, 47500

Main Facilities

Restaurant

24-Hour Front Desk

Parking

Elevator

WiFi

About Sunway Resort Sunway Resort (previously known as Sunway Resort Hotel & Spa) is Kuala Lumpur’s most iconic 5-star hotels, situated in Sunway City Kuala Lumpur, Malaysia’s premier entertainment and hospitality destination. Located just 25 minutes away from the city centre and 35 minutes from the Kuala Lumpur International Airport (KLIA). The hotel offers 477 smart, environmentally-friendly and intuitively designed rooms and suites fitted with state-of-the-art technology, including speciality suites that are perfectly tailored for different types of guests; from business travellers and families to wellness and luxury seekers. Discover exclusive lounges and family zones like Aquaventure Playland and have an extraordinary dining experience, from world-class cuisine at Gordon Ramsay Bar & Grill, the multi-Michelin starred chef’s first-ever restaurant in Malaysia and outside of London to the vibrant market-style buffet at The Resort Café and laid-back poolside dining at Fuzion. Unwind in a tropical landscape pool with cascading waterfall, stay in shape at the fitness centre equipped with high-tech equipment by Technogym and get exclusive benefits when you choose to stay in the Club or Suite rooms. Being inter- connected to the Sunway Pyramid shopping mall and Sunway Lagoon theme park, guests will be able to hop from elegant boutiques to exhilarating rides within minutes. Asia’s most outstanding events are also created here. With comprehensive meeting and events facilities featuring world-class spaces and the latest state-of-the-art technology, you'll be able to organise an event or a gathering to your exact requirements. From international conferences and exhibitions at the convention centre, brainstorming sessions and meetings in our fully-equipped meeting rooms, intensive team teambuilding at Sunway Lagoon, to spectacular wedding celebrations in the Grand Ballroom and exclusive corporate dinners at the Gordon Ramsay Bar & Grill, they've got what it takes to create exceptional experiences for you and your guests. The options are simply endless at Sunway Resort!

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What's around Sunway Resort Hotel

Persiaran Lagoon, Bandar Sunway, Kuala Lumpur, Bandar Sunway, Malaysia, 47500

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About Sunway Resort Hotel

Sunway Resort Hotel (previously known as Sunway Resort Hotel Hotel & Spa) is Kuala Lumpur’s most iconic 5-star hotels, situated in Sunway City Kuala Lumpur, Malaysia’s premier entertainment and hospitality destination. Located just 25 minutes away from the city centre and 35 minutes from the Kuala Lumpur International Airport (KLIA).

The hotel offers 477 smart, environmentally-friendly and intuitively designed rooms and suites fitted with state-of-the-art technology, including speciality suites that are perfectly tailored for different types of guests; from business travellers and families to wellness and luxury seekers.

Discover exclusive lounges and family zones like Aquaventure Playland and have an extraordinary dining experience, from world-class cuisine at Gordon Ramsay Bar & Grill, the multi-Michelin starred chef’s first-ever restaurant in Malaysia and outside of London to the vibrant market-style buffet at The Resort Café and laid-back poolside dining at Fuzion. Unwind in a tropical landscape pool with cascading waterfall, stay in shape at the fitness centre equipped with high-tech equipment by Technogym and get exclusive benefits when you choose to stay in the Club or Suite rooms. Being inter- connected to the Sunway Pyramid shopping mall and Sunway Lagoon theme park, guests will be able to hop from elegant boutiques to exhilarating rides within minutes.

Asia’s most outstanding events are also created here. With comprehensive meeting and events facilities featuring world-class spaces and the latest state-of-the-art technology, you'll be able to organise an event or a gathering to your exact requirements. From international conferences and exhibitions at the convention centre, brainstorming sessions and meetings in our fully-equipped meeting rooms, intensive team teambuilding at Sunway Lagoon, to spectacular wedding celebrations in the Grand Ballroom and exclusive corporate dinners at the Gordon Ramsay Bar & Grill, they've got what it takes to create exceptional experiences for you and your guests.

The options are simply endless at Sunway Resort Hotel!

All facilities in Sunway Resort Hotel

Entertainment Facility

Fitness Center

Lobby

Exterior

Restaurant

Hotel Services

Bellhop
Concierge
Money changer
Doorman
Express check-in
Express check-out
Front desk
24-hour Receptionist
24-hour security
Laundry service
Luggage storage
Multilingual staff
Newspaper in lobby
Tours

Public Facilities

Parking
Coffee/tea in lobby
Coffee shop
Elevator
24-hour room service
Restaurant
Breakfast restaurant
Dinner restaurant
Lunch restaurant
Room service
Safety deposit box
WiFi in public area

Food and Drinks

A la carte dinner
A la carte lunch
Restaurant with AC
Breakfast
Breakfast and dinner
Breakfast and lunch
Buffet breakfast
Buffet dinner
Buffet lunch
Cafe

In-room Facilities

Bathrobe
Bathtub
Cable TV
Desk
Hairdryer
In-room safe
Minibar
Separate shower and tub
Shower
TV

General

AC
Ballroom
Banquet
Connecting rooms
Family room
Non-smoking room
Smoking area
Smoke-free

Business Facilities

Business center
Business facilities
Computer station
Conference room
Meeting facilities
Photocopier
Projector

Nearby Facilities

ATM/Banking
Beauty salon
Grocery
Hair salon
Laundry
Shops
Supermarket

Accessibilty

Disabled access friendly
Accessible parking
Accessible path of travel
In-room accessibility
Wheelchair accessible

Transportation

Airport transfer
Parking with surcharge
Limo or town car service
Valet parking (surcharge)

Connectivity

LAN Internet
Free WiFi

Shuttle Service

Airport transfer (surcharge)
Airport transfer

Sports and Recreations

Bowling alley

Kids and Pets

Babysitting with surcharge

Things to Do

Garden

Accommodation Policy & General Information in Sunway Resort Hotel

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:

From 15:00

Check-out:

Before 12:00

EFFECTIVE 1 JAN 2018 - Rates are quoted nett in Ringgit Malaysia (RM) inclusive of all prevailing taxes. Additionally, the mandatory RM10 Tourism Tax (TTx) will be imposed on all hotel room rates on a per room per night basis to all non-Malaysian guests. This amount is to be collected by the hotel, on behalf of the Government of Malaysia, upon check-out. All Malaysian Nationals and Permanent Residents are exempt from paying this tax.

Non-refundable PREPAYMENT for entire stay is required at the time of booking.

Booking(s) will be charged the total price of the reservation if they cancel at any time.

Prepayment will not be refunded for cancellations or shortened stays.

The offer is not valid in conjunction with other offers or promotions.

Implementation of 8% Sales Service Tax Effective 1st March 2024

As announced by the Government of Malaysia, effective 1st March 2024, the sales & service tax (SST) for hotel accommodation and ancillary services will increase to 8%, which will be reflected in the final bill settlement. Please pay the tax differences direct to hotel upon check in/check out.

General Information

Popular Facilities	AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 15:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Sunway Resort Hotel	477
Number of floors in Sunway Resort Hotel	21
Another facilities in Sunway Resort Hotel	Bellhop, Concierge, Money changer, Doorman, Express check-in

Frequently asked question in Sunway Resort Hotel

What are available facilities at Sunway Resort Hotel?

There are top facilites at Sunway Resort Hotel such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Sunway Resort Hotel?

The standard check-in time at Sunway Resort Hotel is starting from From 15:00 while the latest check-out time is at Before 12:00

Does Sunway Resort Hotel provide breakfast?

Yes, Sunway Resort Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Sunway Resort Hotel?

Sunway Resort Hotel is a 5.0-star hotel.

How many floors does Sunway Resort Hotel have?

Sunway Resort Hotel has 21 floors.

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More Reviews from Other Guests in Sunway Resort Hotel

Overall Ratings & Reviews Sunway Resort Hotel

Traveloka (327)

Other sources (984)

8.6

Very Good

From 984 reviews

Cleanliness

8.6

Room Comfort

8.4

Location

8.6

Service and Facilites

8.6

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Traveler Reviews Sunway Resort Hotel

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Top reviews

Julian

Business Family

4.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Slow service, no proactive help at all, very sleepy vibe. Expedia and the hotel together also missed my booking but neither claimed any responsibility, instead they blamed each other.

Rina

Leisure Family

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Everything is great

nofal

Friends and Family

10.0

/10

Reviewed 17 week(s) ago

Hotels.com verified review

Thanks

nofal

Friends and Family

10.0

/10

Reviewed 17 week(s) ago

Hotels.com verified review

Thank you

Shykela

Leisure with Partner

10.0

/10

Reviewed 26 week(s) ago

Expedia Group verified review

Very accommodating, perfect location connected to larger mall. Great room service and ambiance. Love this place !

ching ching

Business Family

8.0

/10

Reviewed 38 week(s) ago

Expedia Group verified review

Good

Lara

Leisure

10.0

/10

Reviewed 38 week(s) ago

Expedia Group verified review

I love staying here! The staff are always so helpful and hospitable, and the service is excellent.

Kamran

Leisure Family

10.0

/10

Reviewed 43 week(s) ago

Expedia Group verified review

Amazing

Kamran

Leisure Family

10.0

/10

Reviewed 43 week(s) ago

Expedia Group verified review

Amazing

Rezaul

10.0

/10

Reviewed 49 week(s) ago

Expedia Group verified review

It’s kids friendly and funny

Willy

Leisure with Children

10.0

/10

Reviewed 50 week(s) ago

Expedia Group verified review

Very convenient, you could find everything you need without going out of Sunway.

Farhana

10.0

/10

Reviewed 52 week(s) ago

Expedia Group verified review

First time here, Check-in was a breeze. Special request made was

Steven

Leisure with Children

10.0

/10

Reviewed 52 week(s) ago

Expedia Group verified review

I'm loving it

Mohammed

Leisure Family

10.0

/10

Reviewed 55 week(s) ago

Expedia Group verified review

The staff people were so nice and helpful. I like also the five stars restaurants there. I think I will plan to visit this place again.

Ahmad Syahir

8.0

/10

Reviewed 56 week(s) ago

Expedia Group verified review

Room was great since it has easy access to the kids pool. Amenities provided was good. But the room especially the toilet was rather small. Facilities provided is good. Breakfast was average. The restaurant was indeed spacious but they might need to consider to open two buffet line instead of one to cater the crowd/ guests. Some food they replenish, gone in secs and you have to wait again. The staff (not all) might need to work on their customer service skill. From the phone operator (before reservation) to the front desk staff (upon check in). For a 5 star hotel, we were expecting atleast the staff to be a tad friendly rather than being robotic giving us a yes, no, maybe answer to our queries. Can’t comment much on the F&B staff since they were busy. The staffs at the pool was pleasant and not forgetting the front desk staff (upon check out) i forgot to take his name. He was good. Not forgetting the bellman service too. To be able to connect with the hotel through whatsapp was a time saving! It’s such a great idea to have the channel for your guests to connect instantly. Kudos to that! Parking was hard to find since it was connected to the rest of the hotels, mall, and theme park. Overall, our stay was pleasant. Atleast, the kids had fun :)

Verified traveler

Friends and Family

10.0

/10

Reviewed 57 week(s) ago

Hotels.com verified review

Amazing hotel for family. Suitable for families with children. Breakfast spread was awesome. Lotsa variety. Kids corner for children to eat. Hotel room was SUPER clean. Towels were changed daily without being requested. Service staff were friendly and warm! There’s a play room for kids. Clean and well maintained. There’s slides at the pool for the kids.

Firas

Friends and Family

4.0

/10

Reviewed 58 week(s) ago

Hotels.com verified review

We didn’t feel that we were welcomed especially in the teatime lounge, the staff of the teatime lounge are not professional, they need training to learn how to treat the customers, the breakfast is average, the hotel is not as expected, in my opinion, this hotel is not up to 5 stars standard.

ZAINAH

Friends and Family

8.0

/10

Reviewed 59 week(s) ago

Hotels.com verified review

Everything about the hotel is good. Check-in was smooth. Check-out takes time, bell-boy service was super slow and waited for almost an hour. Compliment to front-desk staff Francis who help trace one of family member who left the bag with passport. Without his persistent looking for help from the manager in-charged we may end-up having to make police report and approach our embassy. Kudos to front-desk staff Francis and Zaton who make our family of 49 most memorably days.

ZAINAH

Friends and Family

10.0

/10

Reviewed 60 week(s) ago

Hotels.com verified review

Front desk service was superb especially Staff Zaiton (hope it right spelling) who approach us when we was trying to trace for missing booking and arrange for foe extra blanket when realised the room we booked cannot accommodate extra bed my helper. Elisa customer service who arrange for room with connecting room and on the same floor more than 10 room. These trips the most memorable when 4th gen with 49 family member travel together with smooth check-in. Excellent hotel service. It will even better if the complimentary room deco with at few ballon for birthday boy but birthday was nice.

hisham

Leisure with Partner

10.0

/10

Reviewed 60 week(s) ago

Expedia Group verified review

Everything was excellent

Number of reviews per page

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.