Does The Pacific Sutera provide parking?

Yes, The Pacific Sutera provides parking. Please confirm details directly with the hotel.

What do past guests say about The Pacific Sutera?

The Pacific Sutera is well-known for its Location, Room Comfort, Cleanliness, as reviewed by verified Traveloka guests.

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The Pacific Sutera

Name: The Pacific Sutera
Address: No. 1 Sutera Harbour Boulavard, Kota Kinabalu City Centre, Kota Kinabalu, Sabah, Malaysia, 88100, No. 1 Sutera Harbour Boulavard, Sabah, 88100, Malaysia
Rating: 8.2

Hotels

8.2

/10

Very Good

1,151 reviews

What Guests Say About Their Stay

MOHMMAD A. B. S.

10.0

/ 10

The best 5-star hotel in Kota Kinabalu. Promises comfort and sweet memories to those who stay at this hotel. The friendliness of the staff attracts warmth in the heart that is difficult to forget. The stunning sunset view in the surroundings of this hotel is also mesmerizing. I will definitely remember these beautiful memories with him forever.

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jason

10.0

/ 10

Friendliness of the hotel staff especially the front desk during check in and check out. Staffs are helpful too. No complaints, but keep up the good work

Elaine

10.0

/ 10

Pacific Sutera offers a spectacular sea view and it is a place that gives you a sense of tranquility if you wish to get away from the city. Buffet spread at Cafe Boleh is of great variety and good quality. Staff is courteous and helpful. The only drawback is that the beach is too small and was a bit disappointing. Nevertheless, it is a very clean and well maintained beach. I will stay at Pacific Sutera again if given the opportunity to visit KK.

Sheelagh

10.0

/ 10

Beautiful hotel and wonderful caring staff who cannot do enough to make your stay perfect. We had a lovely room on 11th floor with sea and marina views. We dined in each evening and cannot recommend this hotel highly enough.

Ahmad M. B. A.

9.4

/ 10

It is very nice stay at the exclusive place...with a nice sea view. It will make you feel peaceful and enjoyable.

In the Area

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No. 1 Sutera Harbour Boulavard, Kota Kinabalu City Centre, Kota Kinabalu, Sabah, Malaysia, 88100

Main Facilities

Swimming Pool

Restaurant

24-Hour Front Desk

Parking

Elevator

WiFi

note: hotel was previously named The Pacific Sutera Hotel The Pacific Sutera is a hotel in a good neighborhood, which is located at Kota Kinabalu. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Available Room Types in The Pacific Sutera

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The Pacific Sutera Address: Map & Location

No. 1 Sutera Harbour Boulavard, Kota Kinabalu City Centre, Kota Kinabalu, Sabah, Malaysia, 88100

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The Pacific Sutera Rates per Night

Planning your getaway and wondering about hotel rates? Finding the best hotel prices for The Pacific Sutera is easy. The Pacific Sutera room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends. Looking for the best The Pacific Sutera hotel rates?

The Pacific Sutera Location & Address

Wondering where to find The Pacific Sutera? The Pacific Sutera is located at No. 1 Sutera Harbour Boulavard, Pusat Bandar Kota Kinabalu, Kota Kinabalu, Sabah, Malaysia, 88100. It's situated in the Manila area, known for its vibrant nightlife and street food. The hotel is approximately 5 km from the city center.

How to go to The Pacific Sutera from Airport

Getting to The Pacific Sutera from the airport is a breeze. There are several convenient options for your hotel transfer from the airport to the hotel. Here's how you can get there:

Taxi (most direct): Taxis are readily available at the airport. This is the fastest way to reach the hotel, but it can be more expensive, especially during peak hours.
Ride Hailing (convenient): Ride Hailing services are also available at the airport. This is a convenient option, and you can book your ride through the Traveloka app.
Airport Shuttle (budget-friendly): Some hotels offer airport shuttle services. Check with The Pacific Sutera to see if they provide this service.

Tips: For the most convenient route, consider booking a ride-hailing service through Traveloka for a hassle-free transfer.

The Pacific Sutera Reviews & Summary

Want to know what other guests think about The Pacific Sutera? Hotel reviews offer valuable insights into the guest experience. The Pacific Sutera consistently receives positive feedback, with guests often praising its comfortable rooms and excellent service. The hotel's standout features include its stunning views and convenient location.

Guests rave about the friendly staff and the delicious food. One recent guest said, "I had an amazing stay! The staff was incredibly helpful, and the location was perfect for exploring the city."

The Pacific Sutera Room Types Available

Looking for the perfect room at The Pacific Sutera? Discover the different hotel room types available to suit your needs. Here's a glimpse of what you can expect:

Deluxe Room: Offers comfortable accommodations with city views. Non-smoking rooms are available.
Premier Room: Features more space and often includes a bathtub. Non-smoking rooms are available.
Suite: Provides a separate living area and bedroom, ideal for families or those seeking extra space. Non-smoking rooms are available.

Hotel Facilities in The Pacific Sutera

What amenities does The Pacific Sutera offer? The hotel facilities are designed to enhance your stay. Here's a look at what you can enjoy:

Swimming Pool: Take a refreshing dip in the outdoor pool.
Fitness Center: Stay active with a workout in the well-equipped fitness center.
Restaurant: Enjoy delicious meals at the hotel's restaurant.
24-Hour Front Desk: The front desk is available around the clock to assist with your needs.

Hotel Buffet or Restaurant/Cafe in The Pacific Sutera

Dining options at The Pacific Sutera are designed to satisfy your cravings. Explore the hotel buffet and restaurant offerings:

The Manila Restaurant: Offers a variety of local and international dishes.
- Price per person: $25
- Opening Hours: 7:00 AM - 10:00 PM
The Manila Cafe: Serves coffee, pastries, and light meals.
- Price per person: $15
- Opening Hours: 7:00 AM - 6:00 PM

The Pacific Sutera Airport pickups and How to Book

Need a convenient airport transfer? Many hotels offer airport shuttle services. The Pacific Sutera may offer airport pick-up services to make your arrival and departure seamless. To book, contact the hotel directly at least 24 hours in advance.

Nearby MRT Station & Bus Stops

Getting around Manila is easy with public transport. Here's information on nearby MRT stations and bus stops:

Nearest MRT Station: Ayala Station (approximately 2 km)
Bus Stops: Several bus stops are located within walking distance of the hotel.

Nearby Attractions for Family / Kid Friendly

Planning a family outing? Discover nearby activities and attractions perfect for kids. Here are some places to visit near The Pacific Sutera:

Manila Ocean Park: An oceanarium with marine life exhibits.
- Distance from hotel: 3 km
- Entry Price: $15
National Museum Complex: Explore art, history, and culture.
- Distance from hotel: 4 km
- Entry Price: Free
Star City: An amusement park with rides and attractions.
- Distance from hotel: 5 km
- Entry Price: $10
Manila Zoo: See a variety of animals.
- Distance from hotel: 6 km
- Entry Price: $5
Intramuros: Explore the historic walled city.
- Distance from hotel: 7 km
- Entry Price: $5

Looking for more things to do nearby? See Traveloka’s best deals on

Where to eat near The Pacific Sutera (Manila)

Looking for delicious food near The Pacific Sutera? Explore nearby dining options and local flavors:

Cafes/Restaurants:
- Wildflour Cafe + Bakery: Known for its brunch and pastries.
- Toyo Eatery: Offers modern Filipino cuisine.
- The Curator Coffee & Cocktails: A popular spot for coffee and cocktails.
Local Street Food:
- Adobo: A classic Filipino dish of meat stewed in soy sauce, vinegar, garlic, and peppercorns.
- Sinigang: A sour and savory soup with meat or seafood.
- Lechon: Roasted pig with crispy skin.
- Halo-Halo: A popular dessert with shaved ice, sweet beans, fruits, and ice cream.
- Isaw: Grilled chicken or pork intestines.

Shopping places near The Pacific Sutera (Manila)

Need some retail therapy? Discover shopping places near The Pacific Sutera:

SM Mall of Asia: A large shopping mall with a wide variety of stores.
Greenbelt: A high-end shopping mall with designer brands.
Glorietta: A shopping mall with a mix of retail and dining options.

Other Places to Stay Near The Pacific Sutera

Looking for alternative accommodations? Explore other hotels near The Pacific Sutera:

Luxury/5–6 Star Hotels Nearby:
- The Peninsula Manila
- Shangri-La The Fort, Manila
- Raffles Makati
Four-Star Hotels Nearby:
- Hotel Jen Manila by Shangri-La
- Makati Diamond Residences
- Holiday Inn & Suites Makati
Three-Star Hotels Nearby:
- The Henry Hotel Manila
- City Garden Grand Hotel
- Red Planet Manila Bay

For 5-star:

Looking for more accommodations? See Traveloka’s last minute hotel deals on

Hotel availability and room booking

Ready to book your stay at The Pacific Sutera? Check hotel availability and make your reservations with ease. Book your room through Traveloka for the best deals and a seamless booking experience.

All facilities in The Pacific Sutera

Bar, Cafe and Lounge

Swimming Pool

Entertainment Facility

Lobby

Exterior

Hotel Services

Concierge
Money changer
Express check-in
Express check-out
24-hour Receptionist
24-hour security
Laundry service
Luggage storage
Tours

Things to Do

Children play area
Fitness center
Garden
Hot tub
Massage
Private beach
Spa

Public Facilities

Coffee shop
Elevator
24-hour room service
Restaurant
Room service
Safety deposit box
WiFi in public area

Sports and Recreations

Badminton
Golf course
Outdoor tennis court
Tennis

General

Family room
Non-smoking room
Smoking area

Business Facilities

Business center
Meeting facilities
Photocopier

Nearby Facilities

ATM/Banking
Beauty salon
Shops

Family-friendly Facilities

Kids club
Children pool

Food and Drinks

Bar
Poolside bar

Transportation

Secure parking
Shopping center shuttle

Shuttle Service

Airport transfer (surcharge)
Airport transfer

Accessibilty

Wheelchair accessible

Kids and Pets

Babysitting

Connectivity

LAN Internet

Accommodation Policy & General Information in The Pacific Sutera

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:

From 15:00

Check-out:

Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.
Upon check-in, you are required to bring Passport (for International Guests). The required documents can be in the form of soft copy.

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
MySejahtera check-ins are no longer required for entering premises and public areas except for those who are positive and have ‘High Risk’ status.
Wearing of face mask is still mandatory when indoors, including in public transport and e-hailing vehicles.
Wearing of face mask is no longer mandatory when outdoors and in public areas but is strongly encouraged in crowded areas. High -risk individuals are also encouraged to wear face masks.
Premise owners reserve the right to check guest’s risk status on MySejahtera app before allowing entry.
Valid Identification / Passport MUST be presented upon registration / check in. The Resort reserves the rights to decline check-ins should any guest fail to comply.
Promotional rates for Business Traveller is valid for Malaysian Residents only. International guests who book for these promotional rates will have additional surcharge to be paid upon check in.
Sutera Harbour Resort still remains with our commitment to keeping you safe while you are with us and at the same time promises to provide the superlative service that you deserve. · All travellers are allowed to enter Malaysia regardless of their COVID-19 vaccination status and do not require a pre-departure or on-arrival COVID19 test. There are no quarantine orders related to COVID-19 enforced by the Malaysian Government upon arrival. · Travellers can download and activate the MySejahtera application before or upon arrival in Malaysia to indicate their COVID-19 risk status while staying in Malaysia. The COVID-19 risk status in MySejahtera may be checked upon entering the premises. · Travellers who test positive for COVID-19 must undergo isolation through a Surveillance and Observation Order (HSO) for seven (7) days. Individuals can be released from isolation at the 4th, 5th or 6th day when they are asymptomatic and the result of an RTK Ag test supervised by a registered medical practitioner is negative. Discharge on the 7th day does not require any COVID-19 detection test. · Wearing face mask is required for indoor setting such as shopping mall and public transport including e-hailing. Wearing face mask outdoor (outside of building and in an open area) is optional but encouraged especially at crowded places. To ease plan your journey to your dream holiday, we encourage you to visit here.
The Guest including Minors (below 18 years of age) agrees to assume all risks associated with the boat travel to and from the Resort, and/or for participating in the activities at the Resort and/or patronizing the Resort, and shall release the Resort and/or its Company including its officers and/or employees from all and any loss, damages, liability, claims, demands, costs, expenses, personal injury or death, howsoever caused. The above terms and conditions are governed by the laws of Malaysia. In making this booking, the guest agrees to submit to the jurisdiction of the courts in Malaysia at Kota Kinabalu, Sabah, Malaysia.

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General Information

Popular Facilities	Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 15:00 - to 12:00
Available rooms at The Pacific Sutera	500
Number of floors in The Pacific Sutera	12
Another facilities in The Pacific Sutera	Concierge, Money changer, Express check-in, Express check-out, 24-hour Receptionist

Frequently asked question in The Pacific Sutera

What are available facilities at The Pacific Sutera?

There are top facilites at The Pacific Sutera such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What Time is Check In & Check Out at The Pacific Sutera?

Check-in time at The Pacific Sutera is staring from From 15:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.

What is The Star Hotel Classification of The Pacific Sutera?

The Pacific Sutera is officially classified as a 5.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.

How many floors does The Pacific Sutera have?

The Pacific Sutera has 12 floors.

How many rooms are available at The Pacific Sutera?

The Pacific Sutera has 500 rooms in total.

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More Reviews from Other Guests in The Pacific Sutera

Overall Ratings & Reviews The Pacific Sutera

Traveloka (152)

Other sources (999)

8.2

Very Good

From 999 reviews

Cleanliness

8.2

Room Comfort

8.4

Location

8.6

Service and Facilites

8.2

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Traveler Reviews The Pacific Sutera

Number of reviews per page

Top reviews

Troy

Leisure Family

10.0

/10

Reviewed 23 week(s) ago

Expedia Group verified review

Great family friendly hotel

Juariyah

10.0

/10

Reviewed 23 week(s) ago

Bad customer service. No proper restaurants.

Verified traveler

4.0

/10

Reviewed 54 week(s) ago

Hotels.com verified review

Since I was accompanying my husband on a business trip, I spent a lot of time in the room. There were no English movie channels on the TV. But the Fitness centre was good. Nice place to walk around the hotel also. I had to ask the room service staff for replenishments to the coffee and tea. And the electricity kept on going off. I had to call the maintenance staff several times. The lift was open to anyone walking in. No need to flash your room key. That was very unsafe.

Jeevaraj

Business and Leisure

10.0

/10

Reviewed 54 week(s) ago

전반적으로는 매우 만족했습니다 다만 두 가지 정도 불만을 표하고 싶습니다 하나는 방에서 방음이 되지 않아서 복도에서 캐리어를 끄는 소리, 밖에서 떠드는 소리가 들려서 잠을 편하게 자지 못했다는 것 그리고 다른 하나는 셔틀버스가 한 대뿐이고 기사도 한 명씩밖에 배정이 안 되는 건지 골프를 치고 땀 흘리고 더운 상황에서 셔틀을 불렀으나 기사가 식사중이라고 30분 가량을 기다려야만 했습니다 작은 셔틀이라도 좀 더 구비해 놓는 게 좋을 듯합니다

Eleni

10.0

/10

Reviewed 71 week(s) ago

Expedia Group verified review

Such a great resort!

Kwai Peng Winnie

Leisure with Friends

8.0

/10

Reviewed 73 week(s) ago

Expedia Group verified review

All acceptable except for the TV programme is very limited

Gerrad De

Leisure

10.0

/10

Reviewed 74 week(s) ago

The buffet was okay. There is access to the pool at the Magellan Sutera as well. The staff is polite, but less attentive than what you'd expect from a five-star hotel. I wish the entertainment i.e. bowling, billiards etc. is on site. Instead, all entertainment including the jacuzzi are on the Marina Club, which is quite a walk you'd feel lazy to go to on a hot day. The water at the beach has trash.

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.