How many rooms are available at The Upper House ?

The Upper House has 89 rooms in total.

Does The Upper House provide parking?

Yes, The Upper House provides parking. Please confirm details directly with the hotel.

Does The Upper House have a swimming pool?

Yes, a swimming pool is available at The Upper House .

Does The Upper House provide early check-in?

Yes, early check-in is available at The Upper House , subject to availability. Please contact the hotel directly to arrange this.

Does The Upper House provide late check-out?

Yes, late check-out is available at The Upper House , subject to availability. Please contact the hotel directly to arrange this.

Does The Upper House provide airport transfer?

Yes, The Upper House provides airport transfer upon request. Please contact the hotel directly for more information.

What do past guests say about The Upper House ?

The Upper House is well-known for its Cleanliness, Room Comfort, Service and Facilites, as reviewed by verified Traveloka guests.

USD | EN

Support

Search Hotels

The Upper House

Name: The Upper House
Address: 22A, Jalan Vervea, Vervea, Aspen Vision City Bandar Cassia, Simpang Ampat, Seberang Perai, Penang, Malaysia, 14110, 22A, Jalan Vervea, Vervea, Aspen Vision City Bandar Cassia, Penang, 14110, Malaysia
Rating: 8.8

Hotels

8.8

/10

Very Good

48 reviews

What Guests Say About Their Stay

Chin Tong

10.0

/ 10

Hotel is clean and comfortable. Room size a bit smaller but just just nice for business travelers. Locations is near to 2nd bridge and easy to access to Bayan Lepas.

Dave

10.0

/ 10

Newish hotel with nice rooms. No water given in room but to collect at dispenser located outside. Breakfast is poor so don't expect much.

Nur Ain Jong

10.0

/ 10

Near to ikea and even though the room is a bit small, it still has a comfortable bed and basic requirement in the room. Will definitely come back to stay.

In the Area

See Map

22A, Jalan Vervea, Vervea, Aspen Vision City Bandar Cassia, Simpang Ampat, Seberang Perai, Penang, Malaysia, 14110

Main Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

Parking

Elevator

WiFi

note: hotel was previously named The Upper House Hotel The Upper House is a hotel in a good neighborhood, which is located at Simpang Ampat. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Available Room Types in The Upper House

Speed up your search by choosing what you need

Price Display

Now you can enjoy more benefits, including the option to pay near your stay date!

Got it

The Upper House Address: Map & Location

22A, Jalan Vervea, Vervea, Aspen Vision City Bandar Cassia, Simpang Ampat, Seberang Perai, Penang, Malaysia, 14110

Discover More Places

Discover More About The Upper House

note: hotel was previously named The Upper House Hotel

Location

The Upper House is a hotel in a good neighborhood, which is located at Simpang Ampat.

About The Upper House

Whether you are planning an event or other special occasions, The Upper House is a great choice for you with a large and well-equipped function room to suit your requirements.

Are you a shopaholic? Staying at The Upper House will surely spoil you for numerous shopping centers nearby.

From business event to corporate gathering, The Upper House provides complete services and facilities that you and your colleagues need.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at The Upper House .

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from The Upper House exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

The Upper House is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, The Upper House is the right place to stay.

All facilities in The Upper House

Bar, Cafe and Lounge

Lobby

Exterior

Bedroom

In-room Bathroom

Public Facilities

Parking
Early check-in
Elevator
Late check-out
Restaurant
Breakfast restaurant
Dinner restaurant
Lunch restaurant
Room service
Safety deposit box
WiFi in public area

Food and Drinks

Restaurant with AC
Bar
Breakfast
Breakfast and dinner
Breakfast and lunch
Breakfast (surcharge)
Poolside bar
Pub
Dietary menu
Vegetarian meal

Hotel Services

Express check-in
Express check-out
Front desk
24-hour Receptionist
24-hour security
Late Check-out
Laundry service
Luggage storage
Multilingual staff
Newspaper in lobby

Accessibilty

Disabled access friendly
Accessibility equipment
Accessible bathroom
Accessible parking
Accessible path of travel
In-room accessibility
Roll-in shower
Wheelchair accessible

General

AC
Connecting rooms
Family room
Non-smoking room
Swimming pool
Smoking area
Smoke-free

In-room Facilities

Cable TV
Desk
In-room safe
Minibar
Shower
TV

Business Facilities

Business facilities
Conference room
Meeting facilities
Photocopier
Projector

Nearby Facilities

Grocery
Laundry
Shops
Supermarket

Things to Do

Outdoor pool

Transportation

Airport transfer

Connectivity

Free WiFi

Shuttle Service

Airport transfer (surcharge)

Accommodation Policy & General Information in The Upper House

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:

From 15:00

Check-out:

Before 12:00

General Check-in Instructions

Check in starts at 3:00pm Check out is at 12:00pm
Room security deposit RM100 per room per stay is required upon check in, and refundable upon check out, subject to final billing status Local Council Tax and Tourism Tax is payable upon check in, if any

Minimum Age Policy

Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.

Read All

General Information

Popular Facilities	AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 15:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at The Upper House	89
Number of floors in The Upper House	4
Another facilities in The Upper House	Early check-in, Late check-out, Breakfast restaurant, Dinner restaurant, Lunch restaurant

Frequently asked question in The Upper House

What are available facilities at The Upper House ?

There are top facilites at The Upper House such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What Time is Check In & Check Out at The Upper House ?

Check-in time at The Upper House is staring from From 15:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.

Does The Upper House provide breakfast?

Yes, The Upper House provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is The Star Hotel Classification of The Upper House ?

The Upper House is officially classified as a 3.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.

How many floors does The Upper House have?

The Upper House has 4 floors.

See All

More Reviews from Other Guests in The Upper House

Overall Ratings & Reviews The Upper House

Traveloka (24)

Other sources (24)

8.8

Very Good

From 24 reviews

Provided by travelers on

Cleanliness

9.0

Room Comfort

9.0

Meal

8.8

Location

8.9

Service and Facilites

9.0

Sort by

Most Recent

Format

With Text

Preferences

All Ratings, Current App Language, See all reviews

Traveler Reviews The Upper House

Number of reviews per page

Customer reviews

Mohd Faiz

9.7

/10

Reviewed 166 week(s) ago

Well whatever you see in the picture is exactly what it has to say. Perfectly new and kudos to Mr. Archer from front office and his team that put the satisfaction service of hospitality at its level. The surrounding also have a lot of parking space and walking distance to both ikea and design village. Cons: still new area and no mamak stall. But not to worry, grab delivery is fast. I will definitely stay here again for my short trips. 😄

Find this review helpful?

TAN Z. Y.

6.0

/10

Reviewed 194 week(s) ago

Need improve the staff training to inform customer for non misunderstanding. The cooker very dirty.

Find this review helpful?

nur n. s. b. m.

8.5

/10

Reviewed 195 week(s) ago

Best hotel to relax. Friendly and welcoming receptionist

See original

Find this review helpful?

Ilyani b. M.

8.5

/10

Reviewed 196 week(s) ago

Had a pleasant stay in here. Breakfast been served to the room. Minimalist deco and comfort bed.

Find this review helpful?

Firdaus S.

9.7

/10

Reviewed 197 week(s) ago

The location of the hotel is strategic. The room space is small but very pleasant.

Find this review helpful?

che h. b. c. w. s.

8.5

/10

Reviewed 199 week(s) ago

So far ok la. Just into the back of the saturated location is also looking for. It looks like an exclusive kind of expensive hotel but it's actually cheap. Here, if people are not used to coming, it is difficult to find a place to eat. Overall ok

See original

Find this review helpful?

Nurfarah S. B. Z.

9.7

/10

Reviewed 200 week(s) ago

Check in process, check out fast and fast. Satisfied, clean and comfortable.

See original

Find this review helpful?

Khad N.

10.0

/10

Reviewed 201 week(s) ago

Awesome experience. Pool is great. Just that they don't have kids pool. Nevertheless, with parents monitoring, kids can enjoy their pool time. The room is just nice! It exceed our expectation for the price we paid! The bed is really spacious! A lot of plug points for charging and electrical appliances. The water stream is very strong! The breakfast also very delicious! Recommended hotel! Will come again next time.

Find this review helpful?

Muhammad R.

9.4

/10

Reviewed 206 week(s) ago

So far good Just need more shop in that area.

Find this review helpful?

You’ve read all the top reviews.

Number of reviews per page

Ready to make up your mind?

Book Your Stay Now

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.