The Upper House

Hotels
8.8
/10
Very Good
48 reviews

What Guests Say About Their Stay

Chin Tong
10.0
/ 10
Hotel is clean and comfortable. Room size a bit smaller but just just nice for business travelers. Locations is near to 2nd bridge and easy to access to Bayan Lepas.
Dave
10.0
/ 10
Newish hotel with nice rooms. No water given in room but to collect at dispenser located outside. Breakfast is poor so don't expect much.
Nur Ain Jong
10.0
/ 10
Near to ikea and even though the room is a bit small, it still has a comfortable bed and basic requirement in the room. Will definitely come back to stay.
In the Area
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22A, Jalan Vervea, Vervea, Aspen Vision City Bandar Cassia, Simpang Ampat, Seberang Perai, Penang, Malaysia, 14110

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
note: hotel was previously named The Upper House Hotel The Upper House is a hotel in a good neighborhood, which is located at Simpang Ampat. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around The Upper House

22A, Jalan Vervea, Vervea, Aspen Vision City Bandar Cassia, Simpang Ampat, Seberang Perai, Penang, Malaysia, 14110
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Lobby The Upper House
Lobby 2 The Upper House

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Overview of The Upper House

Located in Hong Kong's Admiralty district, The Upper House offers a luxurious and sophisticated experience with panoramic views of Victoria Harbour and the city skyline. This elegant hotel is directly connected to Pacific Place, a high-end shopping mall, and is within easy reach of major business and entertainment areas.

The Upper House is renowned for its exceptional service, stylish design, and tranquil atmosphere, making it an ideal choice for discerning travelers seeking a refined urban retreat. Whether you're visiting for business or leisure, The Upper House provides a seamless blend of comfort and convenience.

The Upper House

, with booking prices starting from - per room, per night, provides a comfortable and convenient stay for your trip.

What to Expect When Staying at The Upper House

Featuring 89 rooms in total, The Upper House offers well-equipped spaces and thoughtful amenities to ensure a smooth guest experience.

The accommodation provides a range of facilities and amenities for guests, including AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi.

Available Room Types at The Upper House

The Upper House offers a variety of luxurious rooms and suites, each meticulously designed with contemporary décor and state-of-the-art amenities. Guests can choose from spacious rooms with stunning harbor or city views, ensuring a comfortable and memorable stay.

All of these The Upper House facilities are included within -, which covers tax and other fees, ensuring a safe and comfortable experience throughout your stay.

What to Expect When Staying at The Upper House

Guests can expect a serene and sophisticated ambiance at The Upper House . The hotel is known for its impeccable service, attention to detail, and commitment to providing a relaxing and luxurious environment.

The hotel attracts a diverse clientele, including business travelers, couples, and families seeking a high-end experience. The atmosphere is generally quiet and refined, making it perfect for those who appreciate tranquility and elegance.

While The Upper House doesn't typically organize specific weekly activities or city tours, the concierge service is readily available to assist with arranging personalized excursions and providing recommendations for exploring Hong Kong.

Guests are expected to maintain a respectful and considerate demeanor, ensuring a peaceful environment for all. This includes adhering to hotel policies regarding noise levels and respecting the privacy of other guests.

How to Get to The Upper House

The most convenient airport is Hong Kong International Airport (HKG). From the airport, you can take the Airport Express train to Hong Kong Station, then transfer to the MTR Island Line to Admiralty Station. The Upper House is directly connected to the station via Pacific Place.

Alternatively, you can take a taxi or airport bus to The Upper House . The journey typically takes around 45 minutes to an hour, depending on traffic conditions.

The Upper House 's central location makes it easy to explore Hong Kong's attractions. The hotel is within walking distance of many major landmarks, and the MTR provides convenient access to other parts of the city.

Food Near The Upper House

The Upper House boasts several exceptional dining options, including Michelin-starred restaurants and stylish bars. Guests can enjoy a variety of cuisines, from Cantonese delicacies to international fare.

While kitchen facilities are not available in the rooms, the hotel offers extensive in-room dining services. Additionally, Pacific Place, which is directly connected to the hotel, features a wide array of restaurants and cafes.

Within walking distance of The Upper House , you'll find numerous dining options to suit every taste and budget. From upscale restaurants to casual eateries, the area offers a diverse culinary scene.

Things to Do Around The Upper House

The Upper House is ideally located near many of Hong Kong's top attractions. Visit nearby landmarks such as Victoria Peak, Hong Kong Park, and the Hong Kong Zoological and Botanical Gardens.

Explore the vibrant shopping scene at Pacific Place, or take a short MTR ride to other popular shopping districts like Causeway Bay and Central. Immerse yourself in the local culture by visiting nearby temples and historical sites.

Whether you're traveling solo, as a couple, or with family, there are plenty of activities to enjoy around The Upper House . From sightseeing and shopping to cultural experiences and outdoor adventures, Hong Kong offers something for everyone.

Why The Upper House is Popular Among Travelers

The Upper House is highly regarded by travelers for its luxurious accommodations, exceptional service, and prime location. Guests consistently praise the hotel's stunning views, elegant design, and convenient access to shopping, dining, and transportation.

Tips for First-Time Visitors

For the best experience, consider booking a room with a harbor view. These rooms offer breathtaking panoramic vistas of Victoria Harbour and the city skyline.

When packing for your trip, be sure to bring comfortable shoes for walking, as well as appropriate attire for visiting religious sites. A light jacket or sweater is also recommended, as the hotel's air conditioning can be quite strong.

English is widely spoken at The Upper House , but learning a few basic Cantonese phrases can enhance your interactions with locals. This will show your respect for their culture and make your experience more enjoyable.

Be aware of local customs and etiquette when staying in the accommodation. This includes respecting the privacy of other guests, avoiding loud noises, and dressing modestly when visiting religious sites.

Best Time to Stay at The Upper House

The best time to stay at The Upper House depends on your preferences. The autumn and winter months (October to December) offer pleasant weather and fewer crowds. The spring months (March to May) are also a good time to visit, although the weather can be more unpredictable.

If you're planning to attend a specific event or festival, be sure to book your accommodation well in advance. Chinese New Year and other major holidays can be busy times, so plan accordingly.

If you have any inquiries about Traveloka products (Flight, Hotel, Travel Activities, and so on) or any booking issue, contact the Customer Service team for assistance.

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All facilities in The Upper House

Bar, Cafe and Lounge The Upper House
Bar, Cafe and Lounge
Lobby The Upper House
Lobby
Exterior The Upper House
Exterior
Bedroom The Upper House
Bedroom
In-room Bathroom The Upper House
In-room Bathroom

Public Facilities

  • Parking
  • Early check-in
  • Elevator
  • Late check-out
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Food and Drinks

  • Restaurant with AC
  • Bar
  • Breakfast
  • Breakfast and dinner
  • Breakfast and lunch
  • Breakfast (surcharge)
  • Poolside bar
  • Pub
  • Dietary menu
  • Vegetarian meal

Hotel Services

  • Express check-in
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Late Check-out
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Newspaper in lobby

Accessibilty

  • Disabled access friendly
  • Accessibility equipment
  • Accessible bathroom
  • Accessible parking
  • Accessible path of travel
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible

General

  • AC
  • Connecting rooms
  • Family room
  • Non-smoking room
  • Swimming pool
  • Smoking area
  • Smoke-free

In-room Facilities

  • Cable TV
  • Desk
  • In-room safe
  • Minibar
  • Shower
  • TV

Business Facilities

  • Business facilities
  • Conference room
  • Meeting facilities
  • Photocopier
  • Projector

Nearby Facilities

  • Grocery
  • Laundry
  • Shops
  • Supermarket

Things to Do

  • Outdoor pool

Transportation

  • Airport transfer

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in The Upper House

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

General Check-in Instructions

Check in starts at 3:00pm Check out is at 12:00pm
Room security deposit RM100 per room per stay is required upon check in, and refundable upon check out, subject to final billing status Local Council Tax and Tourism Tax is payable upon check in, if any

Minimum Age Policy

Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Upper House
89
Number of floors in The Upper House
4
Another facilities in The Upper House
Early check-in, Late check-out, Breakfast restaurant, Dinner restaurant, Lunch restaurant

Frequently asked question in The Upper House

What are available facilities at The Upper House ?
There are top facilites at The Upper House such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at The Upper House ?
The standard check-in time at The Upper House is starting from From 15:00 while the latest check-out time is at Before 12:00
Does The Upper House provide breakfast?
Yes, The Upper House provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does The Upper House have?
The Upper House is a 3.0-star hotel.
How many floors does The Upper House have?
The Upper House has 4 floors.
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More Reviews from Other Guests in The Upper House

Overall Ratings & Reviews The Upper House

Traveloka (24)
Other sources (24)
8.8
Very Good
From 24 reviews
Provided by travelers on
Cleanliness

9.0

Room Comfort

9.0

Meal

8.8

Location

8.9

Service and Facilites

9.0

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Traveler Reviews The Upper House

Number of reviews per page
20
40
Customer reviews
Mohd Faiz
icon-origin-TRAVELOKA
9.7
/10
Reviewed 166 week(s) ago
Well whatever you see in the picture is exactly what it has to say. Perfectly new and kudos to Mr. Archer from front office and his team that put the satisfaction service of hospitality at its level. The surrounding also have a lot of parking space and walking distance to both ikea and design village. Cons: still new area and no mamak stall. But not to worry, grab delivery is fast. I will definitely stay here again for my short trips. 😄
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TAN Z. Y.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 194 week(s) ago
Need improve the staff training to inform customer for non misunderstanding. The cooker very dirty.
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nur n. s. b. m.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 195 week(s) ago
Best hotel to relax. Friendly and welcoming receptionist
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Ilyani b. M.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 196 week(s) ago
Had a pleasant stay in here. Breakfast been served to the room. Minimalist deco and comfort bed.
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Firdaus S.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 197 week(s) ago
The location of the hotel is strategic. The room space is small but very pleasant.
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che h. b. c. w. s.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 199 week(s) ago
So far ok la. Just into the back of the saturated location is also looking for. It looks like an exclusive kind of expensive hotel but it's actually cheap. Here, if people are not used to coming, it is difficult to find a place to eat. Overall ok
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Nurfarah S. B. Z.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 200 week(s) ago
Check in process, check out fast and fast. Satisfied, clean and comfortable.
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Khad N.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 201 week(s) ago
Awesome experience. Pool is great. Just that they don't have kids pool. Nevertheless, with parents monitoring, kids can enjoy their pool time. The room is just nice! It exceed our expectation for the price we paid! The bed is really spacious! A lot of plug points for charging and electrical appliances. The water stream is very strong! The breakfast also very delicious! Recommended hotel! Will come again next time.
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Muhammad R.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 206 week(s) ago
So far good Just need more shop in that area.
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Number of reviews per page
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40

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Exterior 4 The Upper House

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews The Upper House

Traveloka (24)
Other sources (24)
8.8
Very Good
From 24 reviews
Provided by travelers on
Cleanliness

9.0

Room Comfort

9.0

Meal

8.8

Location

8.9

Service and Facilites

9.0

Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews The Upper House

Number of reviews per page
20
40
Customer reviews
Mohd Faiz
icon-origin-TRAVELOKA
9.7
/10
Reviewed 166 week(s) ago
Well whatever you see in the picture is exactly what it has to say. Perfectly new and kudos to Mr. Archer from front office and his team that put the satisfaction service of hospitality at its level. The surrounding also have a lot of parking space and walking distance to both ikea and design village. Cons: still new area and no mamak stall. But not to worry, grab delivery is fast. I will definitely stay here again for my short trips. 😄
Read More
Find this review helpful?
Profile Picture
TAN Z. Y.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 194 week(s) ago
Need improve the staff training to inform customer for non misunderstanding. The cooker very dirty.
Find this review helpful?
nur n. s. b. m.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 195 week(s) ago
Best hotel to relax. Friendly and welcoming receptionist
Translated by Google Icon
See original
Find this review helpful?
Profile Picture
Ilyani b. M.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 196 week(s) ago
Had a pleasant stay in here. Breakfast been served to the room. Minimalist deco and comfort bed.
Find this review helpful?
Profile Picture
Firdaus S.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 197 week(s) ago
The location of the hotel is strategic. The room space is small but very pleasant.
Find this review helpful?
che h. b. c. w. s.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 199 week(s) ago
So far ok la. Just into the back of the saturated location is also looking for. It looks like an exclusive kind of expensive hotel but it's actually cheap. Here, if people are not used to coming, it is difficult to find a place to eat. Overall ok
Translated by Google Icon
See original
Find this review helpful?
Nurfarah S. B. Z.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 200 week(s) ago
Check in process, check out fast and fast. Satisfied, clean and comfortable.
Translated by Google Icon
See original
Find this review helpful?
Khad N.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 201 week(s) ago
Awesome experience. Pool is great. Just that they don't have kids pool. Nevertheless, with parents monitoring, kids can enjoy their pool time. The room is just nice! It exceed our expectation for the price we paid! The bed is really spacious! A lot of plug points for charging and electrical appliances. The water stream is very strong! The breakfast also very delicious! Recommended hotel! Will come again next time.
Read More
Find this review helpful?
Muhammad R.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 206 week(s) ago
So far good Just need more shop in that area.
Find this review helpful?
You’ve read all the top reviews.
Number of reviews per page
20
40