Adhara Hacienda Cancun

Hotels
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8.8
/10
Very Good
1,001 reviews

What Guests Say About Their Stay

Lilly

10.0
/ 10
The buffet breakfast was phenomenal. The staff was super helpful. Our room was cleaned everyday. The beds were on the harder side but still comfortable for me personally.

Lourdes

10.0
/ 10
Un hotel maravilloso La limpieza, el trato de todo su staff, muy tranquilo y muy bien ubicado. Volvería sin pensarlo.

Norma Arisbeth

10.0
/ 10
Our room was nice it was for 3 ppl and we had 2 bathrooms. The ladies that cleaned our room were top rated compared to other stays I've had on other hotels. The staff treated us great and accommodating. I loved the breakfast and its variety. Fruit was fresh and delicious. I couldn't thank enough the lady that cooked my food. Security was 100 in a good way only bad thing that they wouldn't let our other 2 friends come to our room so we could all get ready together. But that's top Security for you. This hotel is 100% for a family stay no partying 😅. The pool was great and clean. Hotel is in the middle of downtown so if you don't have your own transportation you'll can either Uber or take public transportation like we did. Theres quite a few good restaurants around the area. I would definitely stay there again. My only bad review is for hotels.com who falsely advertised transportation to the airport. Other than that great stay at Adhara Acienda cancun :)
In the Area
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Av. Carlos Nader, Lotes 1,2,3, Quintana Roo, Cancun, Estado de Yucatán, Mexico, 77500

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Elevator
Staying at Adhara Hacienda Cancun is a good choice when you are visiting Cancun. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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Adhara Hacienda Cancun Address: Map & Location

Av. Carlos Nader, Lotes 1,2,3, Quintana Roo, Cancun, Estado de Yucatán, Mexico, 77500
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Discover More About Adhara Hacienda Cancun

Location


Staying at Adhara Hacienda Cancun is a good choice when you are visiting Cancun.

About Adhara Hacienda Cancun

From business event to corporate gathering, Adhara Hacienda Cancun provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Adhara Hacienda Cancun, a wonderful accommodation for your family holiday.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Adhara Hacienda Cancun.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Adhara Hacienda Cancun is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Adhara Hacienda Cancun is the right place to stay.

All facilities in Adhara Hacienda Cancun

Bar, Cafe and Lounge Adhara Hacienda Cancun
Bar, Cafe and Lounge
Swimming Pool Adhara Hacienda Cancun
Swimming Pool
Entertainment Facility Adhara Hacienda Cancun
Entertainment Facility
Fitness Center Adhara Hacienda Cancun
Fitness Center
Functional Hall Adhara Hacienda Cancun
Functional Hall

Food and Drinks

  • Poolside bar
  • Buffet breakfast
  • Breakfast
  • Snack bar

Things to Do

  • Outdoor pool
  • Garden
  • Health club
  • Pool sun loungers

Public Facilities

  • Parking
  • Smoke-free area
  • Safety deposit box
  • Elevator

Hotel Services

  • Laundry service
  • Wedding service
  • Luggage storage
  • 24-hour Receptionist

Transportation

  • Secure parking
  • Bus/truck parking

General

  • Banquet
  • Parking

Family-friendly Facilities

  • Children pool

Connectivity

  • Free WiFi

Business Facilities

  • Business facilities

Nearby Facilities

  • Gift shop

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Adhara Hacienda Cancun

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed
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General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Adhara Hacienda Cancun
174
Number of floors in Adhara Hacienda Cancun
4
Another facilities in Adhara Hacienda Cancun
Poolside bar, Buffet breakfast, Breakfast, Snack bar, Outdoor pool

Frequently asked question in Adhara Hacienda Cancun

What are available facilities at Adhara Hacienda Cancun?
There are top facilites at Adhara Hacienda Cancun such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What Time is Check In & Check Out at Adhara Hacienda Cancun?
Check-in time at Adhara Hacienda Cancun is staring from From 15:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Adhara Hacienda Cancun provide breakfast?
Yes, Adhara Hacienda Cancun provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Adhara Hacienda Cancun?
Adhara Hacienda Cancun is officially classified as a 3.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Adhara Hacienda Cancun have?
Adhara Hacienda Cancun has 4 floors.
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More Reviews from Other Guests in Adhara Hacienda Cancun

8.8
Very Good
From 1,001 reviews
Cleanliness

9.2

Room Comfort

8.6

Location

7.6

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
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Traveler Reviews Adhara Hacienda Cancun

Number of reviews per page
20
40
Top reviews
Lilly
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The buffet breakfast was phenomenal. The staff was super helpful. Our room was cleaned everyday. The beds were on the harder side but still comfortable for me personally.
Lourdes
icon-
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Un hotel maravilloso La limpieza, el trato de todo su staff, muy tranquilo y muy bien ubicado. Volvería sin pensarlo.
Norma Arisbeth
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Our room was nice it was for 3 ppl and we had 2 bathrooms. The ladies that cleaned our room were top rated compared to other stays I've had on other hotels. The staff treated us great and accommodating. I loved the breakfast and its variety. Fruit was fresh and delicious. I couldn't thank enough the lady that cooked my food. Security was 100 in a good way only bad thing that they wouldn't let our other 2 friends come to our room so we could all get ready together. But that's top Security for you. This hotel is 100% for a family stay no partying 😅. The pool was great and clean. Hotel is in the middle of downtown so if you don't have your own transportation you'll can either Uber or take public transportation like we did. Theres quite a few good restaurants around the area. I would definitely stay there again. My only bad review is for hotels.com who falsely advertised transportation to the airport. Other than that great stay at Adhara Acienda cancun :)
Read More
Alejandro
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great customer service all around. From when you book your stay and when you are on the hotel. Breakfast was amazing and complete. Great premises, clean and well maintained.
Paul
icon-
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

I didn't use the airport shuttle and the taxi guys at the airport gouged me mercilessly. Use the shuttle and save yourself AU$100 one way. Better still get an Uber and save AU$145 one way. The Hacienda is Spanish quaint. great for families and excellent location.
Silvia Carolina
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Very nice hotel for the price , Good breakfast , very nice Staff , specially the restaurant server Miguel Ramon he gives an amazing service .
GB
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Had a pleasant stay at Hotel Adhara. The rooms are comfortable. Loved the Chaya drinks. We did experience a frustrating start with the beach shuttle—contradictory booking instructions led to us being told it was full, despite arriving exactly when told. However, the management was professional and settled the issue by offering us a compromise 11:00 AM transport to the beach. I appreciate a hotel that listens to feedback and makes things right. Good base for exploring Cancun!
Read More
Natasha
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

There was 6 of us travelling, two older teens and finding a comfortable room for all of us has always been a struggle. Especially during spring break and where prices are already super inflated! We stayed in the suite and it completely surpassed our expectations! Lots of room, two bathrooms and a little kitchen area,it was like the older boys had their own apartment within our apartment! The grounds are clean and the pool area is great! The area is very safe and walkable with great markets, supermarkets and places to grab food. Just be careful where you step especially in the dark as the sidewalks have lots of holes in them at times. Also super close to bus station if your planning to do other trips. Staff is helpful, there is free shuttle to the best beach in the hotel zone and the shuttle they can arrange to the airport is reasonable also. We would definitely stay here again!
Read More
Larry
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The breakfast buffet was not included. We looked at it once and werent impressed, so went elsewhere.
Michel
icon-with Partner
with Partner
6.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Very good
Jose
icon-with Partner
with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Looked good, have time to use it
Bernard
icon-with Partner
with Partner
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

All was perfect! The staff were excellent & the property was exceptionally clean! Please pass on my thanks to all your colleagues!
Shannon
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

The room was okay, nice pool area, breakfast could have been better
Moises
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

All good
Katrina
icon-with Partner
with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

We stayed in the executive suite with a king-sized bed. Everything was spotless, very kind and accomodating staff (they even let us check in an hour early!), breakfast was good. If you're looking for convenience, the area is walkable to the ADO bus station, several parks and shopping centers, and offers a complementary morning shuttle to Playa Lagarto or the Isla Mujeres ferry port. Free coffee and filtered water stations, too.
Read More
Martin
icon-with Partner
with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Location is good, for Cancun. A Michelin star restaurant 20 minutes walk one way and downtown Cancun 10 minutes the other. We didn’t realise until too late that there was a free shuttle bus to the beach (needs to be highlighted better). Therooms were very clean, the staff were very nice. The breakfast was very good. The amenities were good. We had a very nice stay, thank you.
Read More
Nilakantan
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Great hotel. Close location close to the centre and still a little away. Excellent breakfast and wonderful staff and service
Damian
icon-Leisure
Leisure
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

This is a very good hotel in a good location although the room is in need of renovation - there was a leak in the ceiling just above the entrance / bathroom which I told the staff
Esperanza
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Staff was very helpful and friendly.
Sevil
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Everything was godd, except the air conditioner makes a lot of noise at night, and it continues to run even when turned off.
Number of reviews per page
20
40

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Lobby 4 Adhara Hacienda Cancun

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.8
Very Good
From 1,001 reviews
Cleanliness

9.2

Room Comfort

8.6

Location

7.6

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Adhara Hacienda Cancun

Number of reviews per page
20
40
Top reviews
Lilly
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The buffet breakfast was phenomenal. The staff was super helpful. Our room was cleaned everyday. The beds were on the harder side but still comfortable for me personally.
Lourdes
icon-
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Un hotel maravilloso La limpieza, el trato de todo su staff, muy tranquilo y muy bien ubicado. Volvería sin pensarlo.
Norma Arisbeth
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Our room was nice it was for 3 ppl and we had 2 bathrooms. The ladies that cleaned our room were top rated compared to other stays I've had on other hotels. The staff treated us great and accommodating. I loved the breakfast and its variety. Fruit was fresh and delicious. I couldn't thank enough the lady that cooked my food. Security was 100 in a good way only bad thing that they wouldn't let our other 2 friends come to our room so we could all get ready together. But that's top Security for you. This hotel is 100% for a family stay no partying 😅. The pool was great and clean. Hotel is in the middle of downtown so if you don't have your own transportation you'll can either Uber or take public transportation like we did. Theres quite a few good restaurants around the area. I would definitely stay there again. My only bad review is for hotels.com who falsely advertised transportation to the airport. Other than that great stay at Adhara Acienda cancun :)
Read More
Alejandro
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great customer service all around. From when you book your stay and when you are on the hotel. Breakfast was amazing and complete. Great premises, clean and well maintained.
Paul
icon-
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

I didn't use the airport shuttle and the taxi guys at the airport gouged me mercilessly. Use the shuttle and save yourself AU$100 one way. Better still get an Uber and save AU$145 one way. The Hacienda is Spanish quaint. great for families and excellent location.
Silvia Carolina
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Very nice hotel for the price , Good breakfast , very nice Staff , specially the restaurant server Miguel Ramon he gives an amazing service .
GB
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Had a pleasant stay at Hotel Adhara. The rooms are comfortable. Loved the Chaya drinks. We did experience a frustrating start with the beach shuttle—contradictory booking instructions led to us being told it was full, despite arriving exactly when told. However, the management was professional and settled the issue by offering us a compromise 11:00 AM transport to the beach. I appreciate a hotel that listens to feedback and makes things right. Good base for exploring Cancun!
Read More
Natasha
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

There was 6 of us travelling, two older teens and finding a comfortable room for all of us has always been a struggle. Especially during spring break and where prices are already super inflated! We stayed in the suite and it completely surpassed our expectations! Lots of room, two bathrooms and a little kitchen area,it was like the older boys had their own apartment within our apartment! The grounds are clean and the pool area is great! The area is very safe and walkable with great markets, supermarkets and places to grab food. Just be careful where you step especially in the dark as the sidewalks have lots of holes in them at times. Also super close to bus station if your planning to do other trips. Staff is helpful, there is free shuttle to the best beach in the hotel zone and the shuttle they can arrange to the airport is reasonable also. We would definitely stay here again!
Read More
Larry
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The breakfast buffet was not included. We looked at it once and werent impressed, so went elsewhere.
Michel
icon-with Partner
with Partner
6.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Very good
Jose
icon-with Partner
with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Looked good, have time to use it
Bernard
icon-with Partner
with Partner
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

All was perfect! The staff were excellent & the property was exceptionally clean! Please pass on my thanks to all your colleagues!
Shannon
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

The room was okay, nice pool area, breakfast could have been better
Moises
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

All good
Katrina
icon-with Partner
with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

We stayed in the executive suite with a king-sized bed. Everything was spotless, very kind and accomodating staff (they even let us check in an hour early!), breakfast was good. If you're looking for convenience, the area is walkable to the ADO bus station, several parks and shopping centers, and offers a complementary morning shuttle to Playa Lagarto or the Isla Mujeres ferry port. Free coffee and filtered water stations, too.
Read More
Martin
icon-with Partner
with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Location is good, for Cancun. A Michelin star restaurant 20 minutes walk one way and downtown Cancun 10 minutes the other. We didn’t realise until too late that there was a free shuttle bus to the beach (needs to be highlighted better). Therooms were very clean, the staff were very nice. The breakfast was very good. The amenities were good. We had a very nice stay, thank you.
Read More
Nilakantan
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Great hotel. Close location close to the centre and still a little away. Excellent breakfast and wonderful staff and service
Damian
icon-Leisure
Leisure
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

This is a very good hotel in a good location although the room is in need of renovation - there was a leak in the ceiling just above the entrance / bathroom which I told the staff
Esperanza
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Staff was very helpful and friendly.
Sevil
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Everything was godd, except the air conditioner makes a lot of noise at night, and it continues to run even when turned off.
Number of reviews per page
20
40