What do past guests say about Astral Tulum?

Astral Tulum is well-known for its Service and Facilites, Cleanliness, Room Comfort, as reviewed by verified Traveloka guests.

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Astral Tulum

Name: Astral Tulum
Address: Km 1.8 de Carr. Tulum-Boca Paila, Tulum, Estado de Quintana Roo, Mexico, 77766, Km 1.8 de Carr. Tulum-Boca Paila, Estado de Quintana Roo, 77766, Mexico
Rating: 9.2

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9.2

/10

Exceptional

22 reviews

What Guests Say About Their Stay

Brandie

10.0

/ 10

Upon arrival, all of the stuff was super sweet. I was traveling solo and since I already had a bad experience with the prior to hotel services, it was refreshing to receive service like Astral. Staff ALWAYS checked up on me to see if I needed anything from food to cleaning to small chats. Everyone was super kind. The room was clean, and there was hot water, the views from the bubble were incredible at night except maybe they could be power washed just a little to clean the debris from the trees :) there was a telescope and it also has a clicker where I think you could take your own photos, there are rechargeable lamps, a rechargeable bank that has multiple outlets, they have a flashligh, complementary beach, essentials, and snacks for purchase in the room since you can’t bring many items into the Carretera Zona Arqueológica Tulum-Punta. The beach club was cute. Be sure to check it out. Great food, great service, and great views on the beautiful blue beach. If you get cold a lot like me, bring your own small fluffy blanket (plane travel size) and maybe a jacket at night for night walks bc it gets breezy.

Dafne

10.0

/ 10

Amazing staff, Armando, Jorge and Orlando went out of their way to make our stay a lovely experience

Christine

10.0

/ 10

10/10 such a cool experience. Very comfortable bed, AC was perfect. Beach is 20m away.

In the Area

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Km 1.8 de Carr. Tulum-Boca Paila, Tulum, Estado de Quintana Roo, Mexico, 77766

Main Facilities

Parking

WiFi

Staying at Astral Tulum is a good choice when you are visiting Tulum.

Astral Tulum Address: Map & Location

Km 1.8 de Carr. Tulum-Boca Paila, Tulum, Estado de Quintana Roo, Mexico, 77766

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Discover More About Astral Tulum

General
Near Playa Paraiso

Location
With a stay at this campground in Tulum (Zona Hotelera), you'll be within a 5-minute drive of Tulum Mayan Ruins and Playa Paraiso. This beach campground is 2.4 mi (3.9 km) from Tulum Beach and 5.5 mi (8.8 km) from Sian Ka'an Biosphere Reserve.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Jaguar Park - 0.1 km / 0.1 mi
Las Palmas Public Beach - 0.4 km / 0.2 mi
Playa Paraiso - 1.1 km / 0.7 mi
Tulum Mayan Ruins - 1.5 km / 0.9 mi
Temple of the Frescoes - 1.7 km / 1.1 mi
Jaguar Viewpoint Tulum - 1.8 km / 1.1 mi
Tulum National Park - 1.8 km / 1.1 mi
Temple of the Descending God - 1.9 km / 1.2 mi
Acceso al Parque Jaguar - 1.9 km / 1.2 mi
Casa del Cenote - 2 km / 1.2 mi
Tulum Tower - 2.2 km / 1.4 mi
Playa Ruinas - 2.3 km / 1.4 mi
SFER IK - 2.9 km / 1.8 mi
Área de Protección de Flora y Fauna Jaguar - 3.2 km / 2 mi
Regional Museum of the Eastern Coast - 3.5 km / 2.2 mi

The nearest airports are:
Tulum Intl. Airport (TQO) - 46 km / 28.6 mi
Cancun Intl. Airport (CUN) - 122.1 km / 75.9 mi

Facilities
Enjoy recreation amenities such as a private beach or take in the view from a garden.

Business Facilities
The front desk is staffed during limited hours.

Rooms
Make yourself comfortable in your air-conditioned accommodation. Complimentary wireless internet access is available to keep you connected. The bathroom has a shower and a hair dryer. Conveniences include complimentary bottled water and blackout drapes/curtains, and housekeeping is provided daily.

All facilities in Astral Tulum

Bar, Cafe and Lounge

Entertainment Facility

Common Space

Exterior

Others

Things to Do

Private beach
Beach umbrella
Garden
Beach towel
Beach sun loungers

Connectivity

Free WiFi

Public Facilities

Parking
Smoke-free area

Accommodation Policy & General Information in Astral Tulum

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

General Check-in Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit

, The front desk is open daily from 8:00 AM - 6:00 PM. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed

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General Information

Popular Facilities	Parking, WiFi
Check-In / Check-Out Time	From 15:00 - 21:30 - to 11:00
Available rooms at Astral Tulum	4
Another facilities in Astral Tulum	Private beach, Beach umbrella, Garden, Beach towel, Beach sun loungers

Frequently asked question in Astral Tulum

What are available facilities at Astral Tulum?

There are top facilites at Astral Tulum such as Parking, WiFi. (some may require extra charges)

What Time is Check In & Check Out at Astral Tulum?

Check-in time at Astral Tulum is staring from 15:00 - 21:30 while the latest check-out time is at before Before 11:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.

What is The Star Hotel Classification of Astral Tulum?

Astral Tulum is officially classified as a 2.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.

How many rooms are available at Astral Tulum?

Astral Tulum has 4 rooms in total.

Does Astral Tulum provide parking?

Yes, Astral Tulum provides parking. Please confirm details directly with the hotel.

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More Reviews from Other Guests in Astral Tulum

Overall Ratings & Reviews Astral Tulum

Other sources (22)

9.2

Exceptional

From 22 reviews

Cleanliness

9.6

Room Comfort

8.8

Service and Facilites

10.0

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Traveler Reviews Astral Tulum

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Top reviews

Brandie

Leisure

10.0

/10

Reviewed 38 week(s) ago

Expedia Group verified review

Lanz

6.0

/10

Reviewed 41 week(s) ago

Hotels.com verified review

Felt like I was sleeping outside in luxury

Alejandro

Friends and Family with Friends

10.0

/10

Reviewed 49 week(s) ago

Hotels.com verified review

Clean rooms. Great for falling asleep looking at the sky.

Dafne

Business and Leisure with Friends

10.0

/10

Reviewed 54 week(s) ago

Expedia Group verified review

Amazing staff, Armando, Jorge and Orlando went out of their way to make our stay a lovely experience

Christine

with Partner

10.0

/10

Reviewed 90 week(s) ago

Hotels.com verified review

10/10 such a cool experience. Very comfortable bed, AC was perfect. Beach is 20m away.

Denise

with Partner

10.0

/10

Reviewed 160 week(s) ago

Expedia Group verified review

Love the experience!

esther

Leisure

8.0

/10

Reviewed 163 week(s) ago

Expedia Group verified review

Bubble is interesting although “glam”ping might be a stretch for the price point. AC and internet could be better in bubble, and constant upsell at the restaurant made it slightly uncomfortable. That being said, staff was nice, breakfast was delicious, and lots of nice beach bars next door with good music and views - great to have as the hotel closes by 5pm.

Sandra

Leisure

10.0

/10

Reviewed 170 week(s) ago

Expedia Group verified review

Since booking, I have had communication with them through messages. It was so convenient to have contact with them especially for when I had quick questions as I was planning my trip. Once I arrived, we were welcomed with such hospitality by Claudia. She was so sweet and attentive to our needs! She walked us into our room and then showed us around the hotel grounds! We felt very comfortable and safe with the warm welcome from beginning to end of our stay. Reception helped in every way they could from letting us borrow phone charger to helping us find transportation to the city center and recommendations for dinner and tours. The restaurant on site has delicious food and the servers are at your hand and foot making sure you are well taken care of! The view of the beach is incredible and how nice that it is steps away from your room. The room is a whole vibe! We absolutely were in awe to be there, it’s quite an experience. We loved being able to sleep under the stars the 4 nights we were there. This was definitely the highlight of my trip! If you love nature, this is for you. But even if you aren’t a fan of nature, you still have to try this! Book it, you won’t regret it! 🌴

Karissa

Leisure with Partner

10.0

/10

Reviewed 172 week(s) ago

Expedia Group verified review

Best stay ever!!! The bubble was great and Sam and Wendy are very helpful! Will be back again!!

Fatema

Leisure with Friends

10.0

/10

Reviewed 175 week(s) ago

Expedia Group verified review

We stayed at Astral for 5 days and our experience was simply AMAZING. We couldn’t stop taking pictures from inside and outside the bubble day and night. Staying in a bubble was a wonderful experience. We felt extremely safe and comfortable throughout our stay. All the staff from the reception to the beach club are extremely friendly, attentive, funny and sweet. Samara was ABSOLUTELY the wonderful. She was very attentive, sweet and hospitable. She texted us the weather every morning, recommended restaurants, arranged safe taxi rides and delightfully attended to our every need. Highly recommend this place and we will be back as well.

JAVIER

10.0

/10

Reviewed 179 week(s) ago

Hotels.com verified review

AMAZING! Great place to sleep under the stars! Had them remove the cover once I checked in and had a great sunset and night in the room. AC works great. Went for a walk at sunrise - the beach is 30 steps from the room. And once back from the walk they had installed the black out again so I could zzzz a few more hours. The staff was super nice - I had a 6pm flight so they allowed a late check out.

marisol

Business and Leisure Family

10.0

/10

Reviewed 180 week(s) ago

Expedia Group verified review

Wooow!! experiencia increíble la de dormir en una burbuja transparente en el corazón del parque nacional Tulum. La propiedad es maravillosa y el servicio excelente.  Nos relajamos una tarde en el beach club disfrutando el mar del caribe y una deliciosa comida. El hotel se encuentra muy cerca de las Ruinas maya de Tulum, pudimos ir caminando y solo nos tardamos unos 5 minutos.  El personal muy atento! Super recomendado!!!

Graciela

Family

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

La calidez del personal y ubicación exacta para relajacion

Carlos

Leisure with Partner

10.0

/10

Reviewed 48 week(s) ago

Expedia Group verified review

Excelente hotel para tener una experiencia autentica dentro de una burbuja, las noches son bajo el cielo estrellado, plus... cuenta con telescopio la habitacion.

Graciela

Leisure Family

10.0

/10

Reviewed 62 week(s) ago

Expedia Group verified review

Es un lugar para relajación total

Nancy fabiola

with Partner

10.0

/10

Reviewed 67 week(s) ago

Hotels.com verified review

El personal muy amable sin duda regresaría

Juan Carlos

with Partner

10.0

/10

Reviewed 68 week(s) ago

Hotels.com verified review

Excelente experiencia, las habitaciones son más lindas que en las fotos. Gran lugar para ir con pareja. La recepción podría mejorar, se van temprano , no hay quien te ayude en la noche. Sin embargo, el hotel es impresionante

Valeria Alejandra

with Partner

6.0

/10

Reviewed 150 week(s) ago

Hotels.com verified review

Creo que es una experiencia sobre valorada el desayuno incluido es muy pobre y no es el mejor, la habitación no contaba con cortinas como en las imágenes y nos tuvimos que pagar impuesto para ingresar (mala comunicación entre el hotel y la zona protegida) que por cierto está en remodelación y se ve terrible.

Verified traveler

with Partner

4.0

/10

Reviewed 157 week(s) ago

Hotels.com verified review

Aunque a priori todo fue correcto, no volvería. El hotel es más un beachclub con un par de burbujas que un hotel. A las 6 de la tarde ya no hay nadie en recepción ni se puede cenar en el hotel. Esta en una zona en la que hay que pagar una tasa especial para entrar por lo que por la noche se encuentra bastante aislado de cualquier otra zona de tulum y los taxis son muy caros. La comida del beach club es carisima, y el desayuno incluido es muy muy escaso (únicamente dos huevos, un zumo y un café). Respecto a la burbuja, está limpia y todo esta muy nuevo, pero a nosotros nos llovió un poco por la noche (cosa bastante habitual en esa zona) y la burbuja se llenó de churretones y ya no se veía nada. En resumen es muy caro para lo q ofrece, no es una experiencia de lujo, y es probable que no veas las estrellas.

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.