Atelier Playa Mujeres - Adults Only - All Inclusive

This property exceeded all oft expectations

Great 10/10

Amazing staff. Amazing food. Beautiful, clean property.

Absolutely perfect in every way

We absolutely LOVED Atelier. We’ve been to Cancun many times and we’re done trying different hotels.

Was the best service I have ever experienced. The staff are amazing.

The property and grounds were amazing!

Perfect

Best resort I’ve ever been to in my life

The hotel was excellent and the only reason they are not getting 5 stars is because of an issue with the TV. The local stations are all in spanish which I would assume. However, the TV's are old so you have no options to remotely connect to netflix or any.other options. Both the butlers we had were great and tried to fix it with no luck. The restaurants require reservations so the first night since we didnt have reservations we did room service. The food was ok, but would not and did not order again. The Italian restaurant was amazing and if you can sit outside the view is unbeatable! We also tried the Asian and Japanese restaurants ans they both were good as well. The cabanas at the beach are first come first serve, but we always found one available when we wanted it. I recommend the resort. We did the upgraded option, so i am not sure what comes with different levels.

Great staff. Nala made us feel so welcomed.

I booked this resort for my honeymoon and I couldn't be happier. I booked a 5 day stay, and at EVERY moment, the personable staff truly made everything perfect for us. I couldn't have asked for a better trip. We love Atelier and will be back!

Restaurants and food quality was great! Service staff also great.

High end, high buck resort but worth EVERY penny. It was the best week ever where we all felt pampered. Some of these all inclusive resorts aren’t able to do everything well including the food. Not this place- the food is QUALITY and INCREDIBLE! The only negative comment I have is the beach and pool areas. The same ignorant antics by guests goes on- saving all the seats and lounge chairs. It was difficult to find seating on the beach and by the pool. Often the chairs were empty, but had a towel and t-shirt or book on them so essentially “saved”. I managed to grab a beach chair one morning to watch the sunrise and a woman came out and “saved” eight lounge chairs next to me. Later that day when I went back to the beach to swim, I couldn’t find an open lounge but her “saved” chairs were there and they were still empty!! There is a notice that states “your personal belongings will be removed in one hour” but I NEVER saw this happen. Sad, how something so juvenile affects your ability to enjoy the beach and pool, but some people…nonetheless, I would go back in a heartbeat. No worries tho. I’ll “never” save a seat. I like everyone to have an opportunity to enjoy. Perhaps Atelier should actually enforce this rule and maybe have someone assist with seating? Just a thought! So, you didn’t want to submit my review? According to your rules it meets criteria. There is NO profanity. It doesn’t mention prices and it certainly doesn’t give personal information. Your reviews are FAKE‼️

I just returned from an absolutely incredible stay at Atelier Playa Mujeres, and I’m already dreaming of going back! This resort is a slice of heaven on earth, and every single moment was pure perfection. The staff was phenomenal—friendly, professional, and genuinely invested in making our stay unforgettable. I have to give an extra special shoutout to MariJo by the pool—she was an absolute superstar! Her radiant smile and infectious energy lit up our days, and her attentiveness was unmatched. Whether it was bringing us perfectly timed cocktails or ensuring we had everything we needed to relax, MariJo made pool time an absolute delight. She’s a true asset to the resort! The resort itself is a masterpiece. The design is sleek and modern, with stunning ocean views that took my breath away every single day. Our room was a sanctuary—spacious, beautifully appointed, and spotlessly clean thanks to the housekeeping team’s exceptional work. They didn’t miss a single detail, from the perfectly made bed to the pristine bathroom, and it felt like walking into a fresh, luxurious retreat every time we returned. It’s rare to find such consistent, top-notch room cleaning, and it elevated the entire experience. The food and drinks? Out of this world! Every meal was a culinary adventure, with an incredible variety of options that

Incredible resort all around. My only gripe is how the resort is setup. Long walks everywhere and the buildings aren’t connected on every level making getting around difficult

We had the most amazing time! All the food was outstanding, as were the beach and pool. A true, luxurious getaway with plenty of activities to keep you busy (or not). Will definitely be back!

Staff was amazing and attentive. Food was great. Layout of resort beautiful. Quiet pool, roof top pool and main pool were are great for different vibes.

You won’t regret your stay here and it’s worth every $.

The only thing I did not like was dealing with the excursion company.