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Hotel Andante
Hotels
9.0
/10
Exceptional
232 reviews
What Guests Say About Their Stay
Gary
10.0
/ 10
Hotel is in ideal location for the historical center of Puenla. Clean and comfortable rooms.
Yeny
10.0
/ 10
muy bonito hotel, la senorita de la tarde con lentes, se me olvido su nombre. Ella nos hizo sentir en casa, y nos explico la historia del hotel y las hermosas pinturas del hotel. Fue super atenta con nosotras, ya que era la primera vez que nos quedamos en el centro de Puebla. Ella tambien nos dio informacion sobre los eventos en Puebla y nos ordeno taxi para el aeropuerto,para el dia siguiente.Ya es el hotel preferido de mi mama cuando regrese a Puebla. Muchisimas gracias por ser tan linda con nosotras y por ayudarle ami mama!!
See translation
TOMAS GERARDO GARCIA
10.0
/ 10
Tuvimos una estancia muy agradable en el Hotel Andante.
La ubicación del hotel es perfecta para caminar por el centro de Puebla y visitar el zócalo, museos y llegar al punto de encuentro para salidas a Tours (zócalo de Puebla)
Excelente atención por parte del personal tanto en la recepción y el servicio a la habitación como de la limpieza del cuarto.
Sin duda alguna, ¡regresaríamos!
See translation
In the Area
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2 Oriente 15, Centro, Puebla, Estado de Puebla, Mexico, 72000
Main Facilities
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Restaurant
24-Hour Front Desk
WiFi
Elevator
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Available Room Types in Hotel Andante
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Hotel Andante Address: Map & Location
2 Oriente 15, Centro, Puebla, Estado de Puebla, Mexico, 72000
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Discover More About Hotel Andante
Location
Hotel Andante is located in area / city Puebla.
About Hotel Andante
The hotel’s fitness center is a must-try during your stay here.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Hotel Andante exclusively for you.
Hotel Andante is a hotel with great comfort and excellent service according to most hotel's guests.
With all facilities offered, Hotel Andante is the right place to stay.
All facilities in Hotel Andante
Others
Public Facilities
- Others
- Restaurant
- Smoke-free area
- Safety deposit box
- Coffee shop
- Elevator
Hotel Services
- Laundry service
- Luggage storage
- 24-hour Receptionist
- Tours
- Concierge
Connectivity
- LAN Internet
- Free WiFi
General
- Banquet
- Terrace
Food and Drinks
- Breakfast
Things to Do
- Library
Business Facilities
- Business center
Nearby Facilities
- Souvenir shop
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in Hotel Andante
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Fee for continental breakfast: approximately MXN 115 for adults and MXN 115 for children
- Nearby parking fee: MXN 320 per day (1640 ft away)
- Pet fee: MXN 400 per pet (varies based on length of stay)
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: MXN 1000
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- This property may require a 1-night deposit for any bookings where payment for the stay will be made on site instead of at the time of booking.
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
15:00 - 12:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - 12:00 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Hotel Andante | 19 |
Another facilities in Hotel Andante | Others, Smoke-free area, Safety deposit box, Coffee shop, Laundry service |
Frequently asked question in Hotel Andante
What are available facilities at Hotel Andante?
There are top facilites at Hotel Andante such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What Time is Check In & Check Out at Hotel Andante?
Check-in time at Hotel Andante is staring from 15:00 - 12:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking.
Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Hotel Andante provide breakfast?
Yes, Hotel Andante provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Hotel Andante?
Hotel Andante is officially classified as a 3.5-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many rooms are available at Hotel Andante?
Hotel Andante has 19 rooms in total.
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More Reviews from Other Guests in Hotel Andante
Overall Ratings & Reviews Hotel Andante
Other sources (232)
9.0
Exceptional
From 232 reviews
Cleanliness
9.2
Room Comfort
9.2
Location
10.0
Service and Facilites
9.2
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Hotel Andante
Number of reviews per page
20
40
Top reviews
Carlos
10.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
Great room for the price. Good place to stay if you like to be in downtown
Gary
10.0
/10
Reviewed 36 week(s) ago
Hotels.com verified review
Hotel is in ideal location for the historical center of Puenla. Clean and comfortable rooms.
Salvador
Leisure with Partner
10.0
/10
Reviewed 44 week(s) ago
Expedia Group verified review
Good enough.
Raghunath
6.0
/10
Reviewed 75 week(s) ago
Expedia Group verified review
Let me tell you why we are disappointed. When we booked online the only question was do you need smoking or non smoking. there was no question/option about AC / non AC. First night we could not sleep even for a minute as the room was without AC . we talked to manager wo said there was no AC room available. second day with lots of request they gave us AC room but charged additional US $ 43 for a night. very angry.
Read More
Nicholas
Leisure with Partner
8.0
/10
Reviewed 97 week(s) ago
Expedia Group verified review
Great place to stay in the heart of Centro Histórico, a few rough edges but if you are on a budget it is a great option and staff are wonderful.
Marie
Leisure with Partner
6.0
/10
Reviewed 103 week(s) ago
Expedia Group verified review
My husband and I differ on our opinion of our stay here. He and I both liked it for the convenience and its proximity to the park (zocalo) and general area, such as close to Starbucks and also The Italian Coffee company. I liked how it was close to many shops to shop at. We were disappointed in the internet at this hotel. We had trouble connecting and staying connected. If you are in a situation where your smart phone didn't work or you had no service and needed wi-fi be aware that this may not be the best place for this reason. I had to run to Starbucks just to contact another family member someplace else through Whatsapp. The place is generally clean and the beds were comfy, I had no idea that they served breakfast here, something that the desk clerk in the small lobby didn't inform me. It is a light breakfast, and so if you are good with a ham and Swiss croissant with coffee--you should be fine. The bathroom was clean, but the towels are a little old/worn and the bathroom lacked floor mats.
Read More
Yeny
Leisure Family
10.0
/10
Reviewed 104 week(s) ago
Expedia Group verified review
muy bonito hotel, la senorita de la tarde con lentes, se me olvido su nombre. Ella nos hizo sentir en casa, y nos explico la historia del hotel y las hermosas pinturas del hotel. Fue super atenta con nosotras, ya que era la primera vez que nos quedamos en el centro de Puebla. Ella tambien nos dio informacion sobre los eventos en Puebla y nos ordeno taxi para el aeropuerto,para el dia siguiente.Ya es el hotel preferido de mi mama cuando regrese a Puebla. Muchisimas gracias por ser tan linda con nosotras y por ayudarle ami mama!!
Read More
Yolanda
Leisure Family
10.0
/10
Reviewed 107 week(s) ago
Expedia Group verified review
Awesome
TOMAS GERARDO GARCIA
Leisure Family
10.0
/10
Reviewed 114 week(s) ago
Expedia Group verified review
Tuvimos una estancia muy agradable en el Hotel Andante.
La ubicación del hotel es perfecta para caminar por el centro de Puebla y visitar el zócalo, museos y llegar al punto de encuentro para salidas a Tours (zócalo de Puebla)
Excelente atención por parte del personal tanto en la recepción y el servicio a la habitación como de la limpieza del cuarto.
Sin duda alguna, ¡regresaríamos!
Read More
Joseph
Leisure
8.0
/10
Reviewed 117 week(s) ago
Expedia Group verified review
Good
Matthew
Leisure with Partner
2.0
/10
Reviewed 126 week(s) ago
Expedia Group verified review
A warning to all Americans. Do NOT stay at this hotel. I booked my stay through Expedia. They asked for my card upon my arrival, I assumed it was for incidentals. They charged me a second time. When I noticed the charge i confronted management. They said they would call Expedia and fix it. I ended up having to call Expedia only to find out the hotel never attempted to refund my money. Now I must wait 7 business days for my refund. I budgeted exactly what I needed for this trip and this hotel screwed me over big time. DO NOT STAY HERE. Aside from the double charging, the AC’s don’t work, room service is terrible, and there’s an extremely loud night club across the street that goes hard until 4am. Trust me, just find another hotel.
Read More
HELEN
10.0
/10
Reviewed 140 week(s) ago
Expedia Group verified review
We had a great stay at the Adante Hotel. Very unique decor throughout. The staff was exceptional!! Would return😊
Christopher
Leisure
10.0
/10
Reviewed 140 week(s) ago
Expedia Group verified review
A very lovely boutique hotel in the heart of Puebla! The music and art theme are carried throughout the property, with classical music heard everywhere! Finally, background music that isn't head-throbbing! A fine hotel!
Valerie
Leisure Family
10.0
/10
Reviewed 145 week(s) ago
Expedia Group verified review
The staff are very helpful and the hotel decor is fascinating. The rooms are spacious and there are comfortable places to lounge in the common areas. The coffee and breakfast at the hotel are also very good.
adelaida
Leisure
6.0
/10
Reviewed 146 week(s) ago
Expedia Group verified review
Bathroom not clean, carpets dirty fewroom amenities
Melina
Leisure with Partner
4.0
/10
Reviewed 155 week(s) ago
Expedia Group verified review
Toda la parte del lobby huele a comida todo el dia, el estacionamiento esta suoer lejos y es muy incomodo tener que ir caminando a dejar y recoger el auto, Mi habitación no tenia Aire acondicionado y fue muy incomoda mi estancia
Patricia
Leisure Family
10.0
/10
Reviewed 158 week(s) ago
Expedia Group verified review
Me encanto el Hotel
Muy callado muy céntrico el personal del hotel muy amable
Mis dos noches las pasé de maravilla si volvería a este lugar
Ian
Leisure Family
10.0
/10
Reviewed 160 week(s) ago
Expedia Group verified review
Great location and awesome theme decor
Agustina
Leisure with Partner
10.0
/10
Reviewed 179 week(s) ago
Expedia Group verified review
I like the location, rooms are clean
Tyler
with Partner
10.0
/10
Reviewed 180 week(s) ago
Expedia Group verified review
Quiet, clean, comfortable, walkable, safe
Number of reviews per page
20
40
Ready to make up your mind?
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews Hotel Andante
Other sources (232)
9.0
Exceptional
From 232 reviews
Cleanliness
9.2
Room Comfort
9.2
Location
10.0
Service and Facilites
9.2
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Hotel Andante
Number of reviews per page
20
40
Top reviews
Carlos
10.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
Great room for the price. Good place to stay if you like to be in downtown
Gary
10.0
/10
Reviewed 36 week(s) ago
Hotels.com verified review
Hotel is in ideal location for the historical center of Puenla. Clean and comfortable rooms.
Salvador
Leisure with Partner
10.0
/10
Reviewed 44 week(s) ago
Expedia Group verified review
Good enough.
Raghunath
6.0
/10
Reviewed 75 week(s) ago
Expedia Group verified review
Let me tell you why we are disappointed. When we booked online the only question was do you need smoking or non smoking. there was no question/option about AC / non AC. First night we could not sleep even for a minute as the room was without AC . we talked to manager wo said there was no AC room available. second day with lots of request they gave us AC room but charged additional US $ 43 for a night. very angry.
Read More
Nicholas
Leisure with Partner
8.0
/10
Reviewed 97 week(s) ago
Expedia Group verified review
Great place to stay in the heart of Centro Histórico, a few rough edges but if you are on a budget it is a great option and staff are wonderful.
Marie
Leisure with Partner
6.0
/10
Reviewed 103 week(s) ago
Expedia Group verified review
My husband and I differ on our opinion of our stay here. He and I both liked it for the convenience and its proximity to the park (zocalo) and general area, such as close to Starbucks and also The Italian Coffee company. I liked how it was close to many shops to shop at. We were disappointed in the internet at this hotel. We had trouble connecting and staying connected. If you are in a situation where your smart phone didn't work or you had no service and needed wi-fi be aware that this may not be the best place for this reason. I had to run to Starbucks just to contact another family member someplace else through Whatsapp. The place is generally clean and the beds were comfy, I had no idea that they served breakfast here, something that the desk clerk in the small lobby didn't inform me. It is a light breakfast, and so if you are good with a ham and Swiss croissant with coffee--you should be fine. The bathroom was clean, but the towels are a little old/worn and the bathroom lacked floor mats.
Read More
Yeny
Leisure Family
10.0
/10
Reviewed 104 week(s) ago
Expedia Group verified review
muy bonito hotel, la senorita de la tarde con lentes, se me olvido su nombre. Ella nos hizo sentir en casa, y nos explico la historia del hotel y las hermosas pinturas del hotel. Fue super atenta con nosotras, ya que era la primera vez que nos quedamos en el centro de Puebla. Ella tambien nos dio informacion sobre los eventos en Puebla y nos ordeno taxi para el aeropuerto,para el dia siguiente.Ya es el hotel preferido de mi mama cuando regrese a Puebla. Muchisimas gracias por ser tan linda con nosotras y por ayudarle ami mama!!
Read More
Yolanda
Leisure Family
10.0
/10
Reviewed 107 week(s) ago
Expedia Group verified review
Awesome
TOMAS GERARDO GARCIA
Leisure Family
10.0
/10
Reviewed 114 week(s) ago
Expedia Group verified review
Tuvimos una estancia muy agradable en el Hotel Andante.
La ubicación del hotel es perfecta para caminar por el centro de Puebla y visitar el zócalo, museos y llegar al punto de encuentro para salidas a Tours (zócalo de Puebla)
Excelente atención por parte del personal tanto en la recepción y el servicio a la habitación como de la limpieza del cuarto.
Sin duda alguna, ¡regresaríamos!
Read More
Joseph
Leisure
8.0
/10
Reviewed 117 week(s) ago
Expedia Group verified review
Good
Matthew
Leisure with Partner
2.0
/10
Reviewed 126 week(s) ago
Expedia Group verified review
A warning to all Americans. Do NOT stay at this hotel. I booked my stay through Expedia. They asked for my card upon my arrival, I assumed it was for incidentals. They charged me a second time. When I noticed the charge i confronted management. They said they would call Expedia and fix it. I ended up having to call Expedia only to find out the hotel never attempted to refund my money. Now I must wait 7 business days for my refund. I budgeted exactly what I needed for this trip and this hotel screwed me over big time. DO NOT STAY HERE. Aside from the double charging, the AC’s don’t work, room service is terrible, and there’s an extremely loud night club across the street that goes hard until 4am. Trust me, just find another hotel.
Read More
HELEN
10.0
/10
Reviewed 140 week(s) ago
Expedia Group verified review
We had a great stay at the Adante Hotel. Very unique decor throughout. The staff was exceptional!! Would return😊
Christopher
Leisure
10.0
/10
Reviewed 140 week(s) ago
Expedia Group verified review
A very lovely boutique hotel in the heart of Puebla! The music and art theme are carried throughout the property, with classical music heard everywhere! Finally, background music that isn't head-throbbing! A fine hotel!
Valerie
Leisure Family
10.0
/10
Reviewed 145 week(s) ago
Expedia Group verified review
The staff are very helpful and the hotel decor is fascinating. The rooms are spacious and there are comfortable places to lounge in the common areas. The coffee and breakfast at the hotel are also very good.
adelaida
Leisure
6.0
/10
Reviewed 146 week(s) ago
Expedia Group verified review
Bathroom not clean, carpets dirty fewroom amenities
Melina
Leisure with Partner
4.0
/10
Reviewed 155 week(s) ago
Expedia Group verified review
Toda la parte del lobby huele a comida todo el dia, el estacionamiento esta suoer lejos y es muy incomodo tener que ir caminando a dejar y recoger el auto, Mi habitación no tenia Aire acondicionado y fue muy incomoda mi estancia
Patricia
Leisure Family
10.0
/10
Reviewed 158 week(s) ago
Expedia Group verified review
Me encanto el Hotel
Muy callado muy céntrico el personal del hotel muy amable
Mis dos noches las pasé de maravilla si volvería a este lugar
Ian
Leisure Family
10.0
/10
Reviewed 160 week(s) ago
Expedia Group verified review
Great location and awesome theme decor
Agustina
Leisure with Partner
10.0
/10
Reviewed 179 week(s) ago
Expedia Group verified review
I like the location, rooms are clean
Tyler
with Partner
10.0
/10
Reviewed 180 week(s) ago
Expedia Group verified review
Quiet, clean, comfortable, walkable, safe
Number of reviews per page
20
40