Hotel La Alhondiga

Hotels
6.2
/10
Pleasant
208 reviews

What Guests Say About Their Stay

Verified traveler

10.0
/ 10
Hotel was very nice, only slightly annoyed with check in when a simple confirmation number was not enough and they demanded to see my hotels.com confirmation e-mail which I didn't have. After waiting a while and scrambling to find it on my phone the front desk worker finally realized they didn't actually need it.

Jane

10.0
/ 10
Lovely, immaculate, remodeled hotel smack in the middle of the historical district of Puebla-and yet quiet. Staff was helpful and flexible.

Wanda

10.0
/ 10
I booked this hotel for my 21 year old son before he arrived back from 7 weeks studying in Mexico. He wanted to see Puebla and his flight was booked out of there. The location was in the centre of everything and the glorious cathedrals. He has stayed in many good hotels on family vacation in both Canada and the US and he was so impressed with this hotel. He enjoyed the restaurant and food. Also the hotel staff was very friendly and helpful. His wake up call was prompt for an extremely early wake up call for the airport. The security gaurd even waited with him outside the hotel at 4:45 while waiting for his taxi to take him to the airport.
In the Area
See Map
Pasaje Central del Ayuntamiento de, Puebla. Colonia Centro, Puebla, Estado de Puebla, Mexico, 72000

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Hotel La Alhondiga is located in area / city Puebla. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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Hotel La Alhondiga Address: Map & Location

Pasaje Central del Ayuntamiento de, Puebla. Colonia Centro, Puebla, Estado de Puebla, Mexico, 72000
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Discover More About Hotel La Alhondiga

General


Near Zócalo de Puebla

Location


With a stay at Hotel La Alhondiga, you'll be centrally located in Puebla, steps from Zócalo de Puebla and within a 10-minute walk of Puebla Cathedral. This hotel is 1 mi (1.6 km) from Puebla Convention Center and 3.1 mi (5 km) from Centro Expositor.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Zócalo de Puebla - 0.1 km / 0.1 mi
Santo Domingo Church - 0.3 km / 0.2 mi
Rosario Chapel - 0.3 km / 0.2 mi
Santa Monica Convent and Museum of Religious Art - 0.3 km / 0.2 mi
Mexican Revolution Museum - 0.4 km / 0.2 mi
Candy Street - 0.4 km / 0.2 mi
Iglesia de la Compañía - 0.4 km / 0.2 mi
Palafoxiana Library - 0.4 km / 0.3 mi
Bello Museum - 0.4 km / 0.3 mi
Puebla Cathedral - 0.5 km / 0.3 mi
El Parian Market - 0.5 km / 0.3 mi
Amparo Museum - 0.5 km / 0.3 mi
Callejon del Sapo - 0.5 km / 0.3 mi
Alfenique House - 0.6 km / 0.3 mi
Los Sapos Bazaar - 0.6 km / 0.4 mi

The preferred airport for Hotel La Alhondiga is Puebla Intl. Airport (PBC) - 33.9 km / 21.1 mi

Facilities


Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a banquet hall. Getting to nearby attractions is a breeze with the area shuttle (surcharge).

Business Facilities


Featured amenities include express check-out, a 24-hour front desk, and luggage storage.

Rooms


Stay in one of 50 guestrooms featuring plasma televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and designer toiletries. Conveniences include phones, as well as safes and a turndown service.

All facilities in Hotel La Alhondiga

Common Space Hotel La Alhondiga
Common Space
Lobby Hotel La Alhondiga
Lobby
Exterior Hotel La Alhondiga
Exterior
Others Hotel La Alhondiga
Others
Nearby View and Attractions Hotel La Alhondiga
Nearby View and Attractions

Hotel Services

  • Newspaper in lobby
  • Luggage storage
  • Express check-out
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Smoke-free area
  • Safety deposit box

Transportation

  • Area shuttle

Connectivity

  • Free WiFi

General

  • Banquet

Accessibilty

  • Wheelchair accessible

Accommodation Policy & General Information in Hotel La Alhondiga

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 11:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Minimum Spring Break check-in age is 18 years old
  • This property accepts credit cards; cash is not accepted
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
, This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed
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General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 15:00 - 11:00 - to 12:00
Available rooms at Hotel La Alhondiga
50
Number of floors in Hotel La Alhondiga
1
Another facilities in Hotel La Alhondiga
Newspaper in lobby, Luggage storage, Express check-out, 24-hour Receptionist, Concierge

Frequently asked question in Hotel La Alhondiga

What are available facilities at Hotel La Alhondiga?
There are top facilites at Hotel La Alhondiga such as Restaurant, 24-Hour Front Desk, WiFi. (some may require extra charges)
What Time is Check In & Check Out at Hotel La Alhondiga?
Check-in time at Hotel La Alhondiga is staring from 15:00 - 11:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
What is The Star Hotel Classification of Hotel La Alhondiga?
Hotel La Alhondiga is officially classified as a 3.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Hotel La Alhondiga have?
Hotel La Alhondiga has 1 floors.
How many rooms are available at Hotel La Alhondiga?
Hotel La Alhondiga has 50 rooms in total.
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More Reviews from Other Guests in Hotel La Alhondiga

6.2
Pleasant
From 208 reviews
Cleanliness

7.4

Room Comfort

5.4

Location

8.8

Service and Facilites

6.6

Sort by
Most Relevant
Preferences
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Traveler Reviews Hotel La Alhondiga

Number of reviews per page
20
40
Top reviews
Isabel
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 201 week(s) ago

Hotels.com verified review

El hotel alhóndiga es en una ubicación perfecta para todo turista o persona, es una construcción hermosa e histórica, el sólo estar en su interior obtenemos una cátedra de arquitectura e historia, está muy limpio, pero su desventaja es que las camas no son nada cómodas y está descuidado las anotaciones son algo pequeñas, pero si las camas fueran confortables serían perfectas, necesita atención en el interior
Read More
Verified traveler
icon-Leisure with Friends
Leisure with Friends
4.0
/10
Reviewed 326 week(s) ago

Expedia Group verified review

Shower was some sort of pressure tube, but a shower head, window opens to the hallway where the public walks around, beds felt like ricks, staff was good, only thing place has going for it is the location! I moved to another hotel after a couple of days.
Verified traveler
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 383 week(s) ago

Expedia Group verified review

Although great location, nothing else was great. Room was so small double bed was against a wall on one side. Bathroom was ridiculously small! Toilet was so close to wall had to take off pants, step one leg over toilet, then spread legs just to sit down. Hard to then get up in that position. Outrageously priced 100+ peso “continental” breakfast did not include any bread, only coffee, unripened fruit juice, and a few slices of fruit. They gave us menus to order breakfast.
Read More
Mez
8.0
/10
Reviewed 458 week(s) ago

Expedia Group verified review

The hotel is situated very centrally. It has an elegant entrance and look very accommodating. The room wasn't, it seamed like the porcelain was stained and improperly kept. Shower was a pipe with a nozzle on it. But I was satisfied because of the location and it was only 48 dollars with taxes and everything.
Super traveler
4.0
/10
Reviewed 468 week(s) ago

Expedia Group verified review

I checked out and forgot my hat hanging behind the door. Called three hours later because I never packed it and I knew exactly where it was. I loved that collapsible hat with breathing mesh. We Had to wait till the following day so that they could ask the maid staff of the morning shift. The hat was gone. Poor people and low morals at this hotel. I hope someone who needs it more has it now. Unfortunately it was probably sold for a dollar or two. It was a present and I cannot replace it exactly. Life. :(
Read More
Yasmin
icon-Family
Family
6.0
/10
Reviewed 469 week(s) ago

Hotels.com verified review

Tiny room hot no air conditioner the window view we got was to the little mall where u enter the hotel
Verified traveler
2.0
/10
Reviewed 552 week(s) ago

Expedia Group verified review

The room had no closet, a few hangers and no place to put them. I wanted to take a shower, but there was no hot water. We were told that we would have to wait about three hours for the problem to be fixed....and we really didn't have that time.... We requested our money back and they were gracious enough to cancel our reservation. We were visiting for one day and couldn't wait to get dressed up .
Read More
elgarc
4.0
/10
Reviewed 608 week(s) ago

Expedia Group verified review

Miserly Hotel That misses on many fronts. It should have been good but it wasn't. The room shown in the photo when booking was not what we were given. It was a rat-hole. After complaint to desk staff, then office staff, the... etc in both Spanish and English we were reluctantly given the room shown on the photos. Even that was sub-standard, Could not sleep for the noice. We moved to adjacent Hotel. What a difference. It was almost impossible to find with the entrance inside an arcade
Read More
Juan de Regules
2.0
/10
Reviewed 638 week(s) ago

Hotels.com verified review

While location is perfect, select a different place, really. The clerks at the front desk just need to fill the forms and you are off - not welcoming at all. Surprise was breakfast was included in the rate, but not quite: the waiter ran after me asking to pay "the balance" - because the restaurant and the hotel are nor the same business (what?). Room for 2 was 9x9 feet, small bed, old towels... Don´t book here. Try the next hotel and avoid the disappointment.
Read More
Serena
4.0
/10
Reviewed 640 week(s) ago

Expedia Group verified review

Great location, clean accommodations, but the front desk staff is either overworked or under-trained or both. Our room key stopped working multiple times a day, requiring return trips to the desk (we were only permitted one key, despite asking for another). Nearly an hour wait for the valet, making us miss part of our tour. Shorted towels on the first day (family of 4 with two towels to share) and had to beg to get more than one small bottle of water for our room (we finally got two bottles...sigh). We live in Mexico and have traveled throughout it, and these were some pretty dour offerings compared to our usual stays, and at a higher price that we typically pay. Overall, not terrible, but I wouldn't stay there again.
Read More
H. Meza
4.0
/10
Reviewed 652 week(s) ago

Hotels.com verified review

Bad start set the tone for our stay! We got there early and were told that our room would not be ready until 3:00 pm. We left our luggage and came back at three like we were told. The receptionist called the room cleaning service to see if it was ready and it wasn't, so we had to wait an extra 30 mins. When we finally got to our room we noticed it had no closet, a tiny bathroom and bad TV reception. The only plus was that it was clean! The last straw was that the shower took 10 mins. to get warm water and that was by only opening the hot water faucet. We complained to the receptionist that checked us in and she had the gull to argue about the matter when she hadn't experienced the tepid water. The last day of our stay, we spoke to the general manager about our concerns and she apologized about the whole situation. She even asked why the receptionist hadn't changed our room. Well who knows but at this point it doesn't matter since we will never go back! To bad about the location because it is in the heart of downtown.
Read More
rod mace
6.0
/10
Reviewed 658 week(s) ago

Hotels.com verified review

they were very accomadating. it was veryclose to where I wanted to be
Lourdes
2.0
/10
Reviewed 671 week(s) ago

Hotels.com verified review

Hotel Location only,,,
Tiffany
6.0
/10
Reviewed 691 week(s) ago

Hotels.com verified review

This hotel is not great, but the location sure is! Town square restaurants and shopping are just a few steps away. I slept terribly every night due to street noise, police sirens and street performers singing under my window, but the price was right and the location is great. The staff was nice and my room was clean, but the mattress was rock hard and I only had hot water for a shower one of the four days I was there.
Read More
Verified traveler
4.0
/10
Reviewed 713 week(s) ago

Expedia Group verified review

This hotel is in a fantastic location. However, the rooms are very small and really quite inadequate. The gentleman at the front desk was extremely helpful. He was a delight. The hotel was not. After I saw the room, even know I had paid in advance, I checked out. For some travel is, the low price and the great location might override the tiny dreadful room.
Read More
Verified traveler
4.0
/10
Reviewed 719 week(s) ago

Hotels.com verified review

The hotel is in very good location I will not recoment this hotel for nobody the bath room to small and smell the bed very old the restaurant very bad service you guys before put this hotel in your list go and check this hotel
Aseret
icon-Family
Family
6.0
/10
Reviewed 722 week(s) ago

Hotels.com verified review

The rooms are clean but the bathrooms are incredibly small.
Verified traveler
icon-Family
Family
10.0
/10
Reviewed 723 week(s) ago

Hotels.com verified review

Hotel was very nice, only slightly annoyed with check in when a simple confirmation number was not enough and they demanded to see my hotels.com confirmation e-mail which I didn't have. After waiting a while and scrambling to find it on my phone the front desk worker finally realized they didn't actually need it.
Verified traveler
icon-Family
Family
8.0
/10
Reviewed 737 week(s) ago

Hotels.com verified review

Overall as said above title. When I paid the rate I knew what to expect. Staff was polite & courteus, my special thanks to the front desk lady who seemed to practically live in, she was nice and prompt to resolve our demands. The hotel is an old but beautiful building, never had issues with the noise as others claimed. Certainly the rooms deserve great deal of maintenance, yet this is the owner(s) responsibility. Addressee or closets would make a big difference in the comfort, and is a cost efficient investment. Bottom line, I would come back no doubts, and recommend for the ones looking for a bargain.
Read More
Puebla First timer
icon-Family
Family
6.0
/10
Reviewed 742 week(s) ago

Expedia Group verified review

Staff was friendly and helpful. Room was average and hot water was hard to come by, but location near the old city center was great. Never any concern for personal safety in this part of town.
Number of reviews per page
20
40

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Lobby 4 Hotel La Alhondiga

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
6.2
Pleasant
From 208 reviews
Cleanliness

7.4

Room Comfort

5.4

Location

8.8

Service and Facilites

6.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel La Alhondiga

Number of reviews per page
20
40
Top reviews
Isabel
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 201 week(s) ago

Hotels.com verified review

El hotel alhóndiga es en una ubicación perfecta para todo turista o persona, es una construcción hermosa e histórica, el sólo estar en su interior obtenemos una cátedra de arquitectura e historia, está muy limpio, pero su desventaja es que las camas no son nada cómodas y está descuidado las anotaciones son algo pequeñas, pero si las camas fueran confortables serían perfectas, necesita atención en el interior
Read More
Verified traveler
icon-Leisure with Friends
Leisure with Friends
4.0
/10
Reviewed 326 week(s) ago

Expedia Group verified review

Shower was some sort of pressure tube, but a shower head, window opens to the hallway where the public walks around, beds felt like ricks, staff was good, only thing place has going for it is the location! I moved to another hotel after a couple of days.
Verified traveler
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 383 week(s) ago

Expedia Group verified review

Although great location, nothing else was great. Room was so small double bed was against a wall on one side. Bathroom was ridiculously small! Toilet was so close to wall had to take off pants, step one leg over toilet, then spread legs just to sit down. Hard to then get up in that position. Outrageously priced 100+ peso “continental” breakfast did not include any bread, only coffee, unripened fruit juice, and a few slices of fruit. They gave us menus to order breakfast.
Read More
Mez
8.0
/10
Reviewed 458 week(s) ago

Expedia Group verified review

The hotel is situated very centrally. It has an elegant entrance and look very accommodating. The room wasn't, it seamed like the porcelain was stained and improperly kept. Shower was a pipe with a nozzle on it. But I was satisfied because of the location and it was only 48 dollars with taxes and everything.
Super traveler
4.0
/10
Reviewed 468 week(s) ago

Expedia Group verified review

I checked out and forgot my hat hanging behind the door. Called three hours later because I never packed it and I knew exactly where it was. I loved that collapsible hat with breathing mesh. We Had to wait till the following day so that they could ask the maid staff of the morning shift. The hat was gone. Poor people and low morals at this hotel. I hope someone who needs it more has it now. Unfortunately it was probably sold for a dollar or two. It was a present and I cannot replace it exactly. Life. :(
Read More
Yasmin
icon-Family
Family
6.0
/10
Reviewed 469 week(s) ago

Hotels.com verified review

Tiny room hot no air conditioner the window view we got was to the little mall where u enter the hotel
Verified traveler
2.0
/10
Reviewed 552 week(s) ago

Expedia Group verified review

The room had no closet, a few hangers and no place to put them. I wanted to take a shower, but there was no hot water. We were told that we would have to wait about three hours for the problem to be fixed....and we really didn't have that time.... We requested our money back and they were gracious enough to cancel our reservation. We were visiting for one day and couldn't wait to get dressed up .
Read More
elgarc
4.0
/10
Reviewed 608 week(s) ago

Expedia Group verified review

Miserly Hotel That misses on many fronts. It should have been good but it wasn't. The room shown in the photo when booking was not what we were given. It was a rat-hole. After complaint to desk staff, then office staff, the... etc in both Spanish and English we were reluctantly given the room shown on the photos. Even that was sub-standard, Could not sleep for the noice. We moved to adjacent Hotel. What a difference. It was almost impossible to find with the entrance inside an arcade
Read More
Juan de Regules
2.0
/10
Reviewed 638 week(s) ago

Hotels.com verified review

While location is perfect, select a different place, really. The clerks at the front desk just need to fill the forms and you are off - not welcoming at all. Surprise was breakfast was included in the rate, but not quite: the waiter ran after me asking to pay "the balance" - because the restaurant and the hotel are nor the same business (what?). Room for 2 was 9x9 feet, small bed, old towels... Don´t book here. Try the next hotel and avoid the disappointment.
Read More
Serena
4.0
/10
Reviewed 640 week(s) ago

Expedia Group verified review

Great location, clean accommodations, but the front desk staff is either overworked or under-trained or both. Our room key stopped working multiple times a day, requiring return trips to the desk (we were only permitted one key, despite asking for another). Nearly an hour wait for the valet, making us miss part of our tour. Shorted towels on the first day (family of 4 with two towels to share) and had to beg to get more than one small bottle of water for our room (we finally got two bottles...sigh). We live in Mexico and have traveled throughout it, and these were some pretty dour offerings compared to our usual stays, and at a higher price that we typically pay. Overall, not terrible, but I wouldn't stay there again.
Read More
H. Meza
4.0
/10
Reviewed 652 week(s) ago

Hotels.com verified review

Bad start set the tone for our stay! We got there early and were told that our room would not be ready until 3:00 pm. We left our luggage and came back at three like we were told. The receptionist called the room cleaning service to see if it was ready and it wasn't, so we had to wait an extra 30 mins. When we finally got to our room we noticed it had no closet, a tiny bathroom and bad TV reception. The only plus was that it was clean! The last straw was that the shower took 10 mins. to get warm water and that was by only opening the hot water faucet. We complained to the receptionist that checked us in and she had the gull to argue about the matter when she hadn't experienced the tepid water. The last day of our stay, we spoke to the general manager about our concerns and she apologized about the whole situation. She even asked why the receptionist hadn't changed our room. Well who knows but at this point it doesn't matter since we will never go back! To bad about the location because it is in the heart of downtown.
Read More
rod mace
6.0
/10
Reviewed 658 week(s) ago

Hotels.com verified review

they were very accomadating. it was veryclose to where I wanted to be
Lourdes
2.0
/10
Reviewed 671 week(s) ago

Hotels.com verified review

Hotel Location only,,,
Tiffany
6.0
/10
Reviewed 691 week(s) ago

Hotels.com verified review

This hotel is not great, but the location sure is! Town square restaurants and shopping are just a few steps away. I slept terribly every night due to street noise, police sirens and street performers singing under my window, but the price was right and the location is great. The staff was nice and my room was clean, but the mattress was rock hard and I only had hot water for a shower one of the four days I was there.
Read More
Verified traveler
4.0
/10
Reviewed 713 week(s) ago

Expedia Group verified review

This hotel is in a fantastic location. However, the rooms are very small and really quite inadequate. The gentleman at the front desk was extremely helpful. He was a delight. The hotel was not. After I saw the room, even know I had paid in advance, I checked out. For some travel is, the low price and the great location might override the tiny dreadful room.
Read More
Verified traveler
4.0
/10
Reviewed 719 week(s) ago

Hotels.com verified review

The hotel is in very good location I will not recoment this hotel for nobody the bath room to small and smell the bed very old the restaurant very bad service you guys before put this hotel in your list go and check this hotel
Aseret
icon-Family
Family
6.0
/10
Reviewed 722 week(s) ago

Hotels.com verified review

The rooms are clean but the bathrooms are incredibly small.
Verified traveler
icon-Family
Family
10.0
/10
Reviewed 723 week(s) ago

Hotels.com verified review

Hotel was very nice, only slightly annoyed with check in when a simple confirmation number was not enough and they demanded to see my hotels.com confirmation e-mail which I didn't have. After waiting a while and scrambling to find it on my phone the front desk worker finally realized they didn't actually need it.
Verified traveler
icon-Family
Family
8.0
/10
Reviewed 737 week(s) ago

Hotels.com verified review

Overall as said above title. When I paid the rate I knew what to expect. Staff was polite & courteus, my special thanks to the front desk lady who seemed to practically live in, she was nice and prompt to resolve our demands. The hotel is an old but beautiful building, never had issues with the noise as others claimed. Certainly the rooms deserve great deal of maintenance, yet this is the owner(s) responsibility. Addressee or closets would make a big difference in the comfort, and is a cost efficient investment. Bottom line, I would come back no doubts, and recommend for the ones looking for a bargain.
Read More
Puebla First timer
icon-Family
Family
6.0
/10
Reviewed 742 week(s) ago

Expedia Group verified review

Staff was friendly and helpful. Room was average and hot water was hard to come by, but location near the old city center was great. Never any concern for personal safety in this part of town.
Number of reviews per page
20
40