Hotel Los Itzaes by 5th av

Hotels
9.0
/10
Exceptional
236 reviews

What Guests Say About Their Stay

Melissa

10.0
/ 10
Room was very comfortable, 4 different balconies looking out with a great city view. Martha at the front desk was absolutely delightful! She truly went out of her way many times to make my family’s stay pleasant! Would recommend to anyone!

Laura

10.0
/ 10
Everyone there is so friendly and helpful. The room was nice and very clean. Beds are comfortable and the air conditioning is very good. There is music from 5th but mostly you only hear the bass. The air conditioner sound masked it well. It was an overall awesome experience. I’d come back to this hotel!

Maiqi

10.0
/ 10
I have been to cancun 5 times and this resort was definitely one of the best. The hotel feels newer and clean. Staffs were super friendly. There are multiple activities by the pool area including water volleyball, beach volleyball, bingo, iron man contests, etc… beach is spacious and not busy. We liked the towel system, you need to return your towel every time you leave so chairs are not occupied with unclaimed towels. The food was okay, not much variety each day but it was delicious.
In the Area
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Avenida 10 Lote 3 Esquina calle 6 BIS, Solidaridad, Estado de Quintana Roo, Mexico, 77710

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
Hotel Los Itzaes by 5th av is located in area / city Solidaridad. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel Los Itzaes by 5th av

Avenida 10 Lote 3 Esquina calle 6 BIS, Solidaridad, Estado de Quintana Roo, Mexico, 77710
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Lobby Hotel Los Itzaes by 5th av
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General


Near Quinta Avenida

Location


With a stay at Hotel Los Itzaes by 5th av, you'll be centrally located in Playa del Carmen, steps from Quinta Avenida and 6 minutes by foot from Playa del Carmen Main Beach. This hotel is 0.4 mi (0.7 km) from Playacar Beach and 0.4 mi (0.7 km) from Playa del Carmen Maritime Terminal.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Mercado Playa del Carmen - 0.1 km / 0.1 mi
Chabad Playa del Carmen - 0.1 km / 0.1 mi
3D Museum of Wonders - 0.1 km / 0.1 mi
Quinta Avenida - 0.2 km / 0.1 mi
Frida Kahlo Museum - 0.2 km / 0.1 mi
Central Square - 0.2 km / 0.1 mi
Calle 12 - 0.3 km / 0.2 mi
Riviera Gran Casino - 0.3 km / 0.2 mi
Nuestra Senora del Carmen Catholic Church - 0.4 km / 0.3 mi
Calle Corazón - 0.4 km / 0.3 mi
Playa del Carmen Main Beach - 0.5 km / 0.3 mi
Founders Park - 0.5 km / 0.3 mi
Quinta Alegría Shopping Mall - 0.5 km / 0.3 mi
Portal Maya - 0.6 km / 0.4 mi
Paseo del Carmen - 0.6 km / 0.4 mi

The nearest airports are:
Cozumel Intl. Airport (CZM) - 35.5 km / 22 mi
Cancun Intl. Airport (CUN) - 56.4 km / 35 mi

The preferred airport for Hotel Los Itzaes by 5th av is Cancun Intl. Airport (CUN).

Facilities


Treat yourself with massages and body treatments. If you're looking for recreational opportunities, you'll find an outdoor pool and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).

Business Facilities


Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Dining


You can enjoy a meal at Ipanema serving the guests of Hotel Los Itzaes by 5th av, or stop in at the snack bar/deli. Continental breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.

Rooms


Make yourself at home in one of the 16 air-conditioned rooms featuring minibars. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

All facilities in Hotel Los Itzaes by 5th av

Swimming Pool Hotel Los Itzaes by 5th av
Swimming Pool
Entertainment Facility Hotel Los Itzaes by 5th av
Entertainment Facility
Functional Hall Hotel Los Itzaes by 5th av
Functional Hall
Common Space Hotel Los Itzaes by 5th av
Common Space
Lobby Hotel Los Itzaes by 5th av
Lobby

Things to Do

  • Romantic proposal packages
  • Outdoor pool
  • Garden
  • Beach towel
  • Library
  • Pool sun loungers

Hotel Services

  • Laundry service
  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Coffee/tea in lobby

Transportation

  • Airport transfer
  • Bicycle rental

Food and Drinks

  • Breakfast
  • Snack bar

Connectivity

  • LAN Internet
  • Free WiFi

General

  • Banquet
  • Terrace

Kids and Pets

  • Babysitting

Business Facilities

  • Business facilities

Accommodation Policy & General Information in Hotel Los Itzaes by 5th av

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Up to 2 children 10 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in/Check-out Time

Check-in:
15:00 - 05:30
Check-out:
Before 12:00

  • Fee for continental breakfast: approximately USD 7 to 10 for adults, and USD 7 to 10 for children
  • Airport shuttle fee: USD 130 per vehicle (roundtrip)
  • Nearby parking fee: USD 15 per day (16 ft away)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 10 per pet, per day
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Limited Number Of Pets In Room

Professional property host/manager, Contactless check-out is available, No cribs (infant beds) available, Beach nearby, Cashless transactions are available, Contactless check-in is available, No elevators

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 15:00 - 05:30 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Los Itzaes by 5th av
16
Number of floors in Hotel Los Itzaes by 5th av
4
Another facilities in Hotel Los Itzaes by 5th av
Romantic proposal packages, Outdoor pool, Garden, Beach towel, Library

Frequently asked question in Hotel Los Itzaes by 5th av

What are available facilities at Hotel Los Itzaes by 5th av?
There are top facilites at Hotel Los Itzaes by 5th av such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Los Itzaes by 5th av?
The standard check-in time at Hotel Los Itzaes by 5th av is starting from 15:00 - 05:30 while the latest check-out time is at Before 12:00
Does Hotel Los Itzaes by 5th av provide breakfast?
Yes, Hotel Los Itzaes by 5th av provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Los Itzaes by 5th av?
Hotel Los Itzaes by 5th av is a 3.0-star hotel.
How many floors does Hotel Los Itzaes by 5th av have?
Hotel Los Itzaes by 5th av has 4 floors.
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More Reviews from Other Guests in Hotel Los Itzaes by 5th av

9.0
Exceptional
From 236 reviews
Cleanliness

9.4

Room Comfort

8.8

Location

9.0

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
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Traveler Reviews Hotel Los Itzaes by 5th av

Number of reviews per page
20
40
Top reviews
gaby
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Nice clean property with comfy beds, got kept up until the early hours even with ear plugs in though due to nearby noise. We live above 2 train lines at home so I’m used to noise!
Jean
icon-with Partner
with Partner
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Dining area - microwave and hot water should be accessible, considering no microwave or coffee maker in the room
Melissa
icon-with Children
with Children
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Room was very comfortable, 4 different balconies looking out with a great city view. Martha at the front desk was absolutely delightful! She truly went out of her way many times to make my family’s stay pleasant! Would recommend to anyone!
Laura
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Everyone there is so friendly and helpful. The room was nice and very clean. Beds are comfortable and the air conditioning is very good. There is music from 5th but mostly you only hear the bass. The air conditioner sound masked it well. It was an overall awesome experience. I’d come back to this hotel!
JUAN
icon-Business and Leisure
Business and Leisure
6.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

No elevator. No coffee in the room. Very ordinary.
Maiqi
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

I have been to cancun 5 times and this resort was definitely one of the best. The hotel feels newer and clean. Staffs were super friendly. There are multiple activities by the pool area including water volleyball, beach volleyball, bingo, iron man contests, etc… beach is spacious and not busy. We liked the towel system, you need to return your towel every time you leave so chairs are not occupied with unclaimed towels. The food was okay, not much variety each day but it was delicious.
Read More
KATHERINE JOY
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

the owner is friendly, the rooms and hotel is clean and conveniently located in PDC. oxxo and mercado is just around the corner. I love the pothos plant decor cascading from the top floor and around the common area. affordable price.
Ivan
icon-Business
Business
10.0
/10
Reviewed 55 week(s) ago

Hotels.com verified review

This was only one night stay, but it was amazing night truly comfortable nice people desk lady was really and helpful friendly I recommend this hotel 100%. I definitely stay at this place again.🙏🙏 5 ⭐️ of 5
Antonio
icon-Leisure
Leisure
10.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

Beautiful place...
Darius
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

Good little motel a block from fifth ave. Nice simple pool on the roof with chairs and shower. A bit on the loud side with two motels/restaurants playing loud music but nothing like the bars a block away. Night shades help with all the street lights and the not so quiet a/c will drown out the music. So you can’t really sleep in any kind of quiet without earplugs. Room was clean, bathroom could use a deep clean. Overall, it shows its age and could use an update. Staff was super nice, friendly and helpful. No elevator sucked with two 50lb bags and carry on bags. Lots of coffee/bfast and restaurant options around. Close to Cozumel ferry, ADO bus terminal and taxis everywhere. Will look for something even further away from the party zone and any bars/djs next time. As much as I like loud music and all the bars/restaurants, I’d like to sleep when I go to sleep.
Read More
Nedra
10.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

This is the 2nd time staying at Los Itzaes. Hotel is very well situated to food & shopping! It is noisier that we remembered from our previous stay. No hot water in shower, but there were a lot of footsteps we heard before trying it. Maybe others used up the hot water. No big deal. The staff has been terrific and friendly.
Derek
icon-Leisure
Leisure
10.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

Lovely little hotel, great location, but the difference was Martha at the front desk. She helped make our first night in PDC comfortable and relaxing. Thanks!
Chance
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

Nice room within walking distance of the ferry terminal and the ADO bus terminal.
eduardo
icon-
8.0
/10
Reviewed 73 week(s) ago

Hotels.com verified review

Small little hotel, great location close to everything, very nice staff, the only shortfal, no elevators! Otherwise a little gem
Rebecca
icon-Leisure
Leisure
10.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

Friendly, helpful hosts and a nice clean space. Good location.
N
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 80 week(s) ago

Expedia Group verified review

Our room was quite nice, the staff was great and the location was close to everything. A little noisy at night, but that's Playa del Carmen.
Tania
icon-with Children
with Children
10.0
/10
Reviewed 80 week(s) ago

Expedia Group verified review

Everything was good! & was near everything!
Edwin
10.0
/10
Reviewed 83 week(s) ago

Expedia Group verified review

Location and comfortable
Philippe
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 94 week(s) ago

Expedia Group verified review

Loved the hotel and the friendliness of the staff. Would definitely stay there again
Cindy
4.0
/10
Reviewed 98 week(s) ago

Expedia Group verified review

Front office young lady was rude since my first day checking in , every time I will ask for beach towels she will get me an attitude or telling her the tv doesn’t work or toilet
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 Hotel Los Itzaes by 5th av

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.0
Exceptional
From 236 reviews
Cleanliness

9.4

Room Comfort

8.8

Location

9.0

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Los Itzaes by 5th av

Number of reviews per page
20
40
Top reviews
gaby
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Nice clean property with comfy beds, got kept up until the early hours even with ear plugs in though due to nearby noise. We live above 2 train lines at home so I’m used to noise!
Jean
icon-with Partner
with Partner
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Dining area - microwave and hot water should be accessible, considering no microwave or coffee maker in the room
Melissa
icon-with Children
with Children
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Room was very comfortable, 4 different balconies looking out with a great city view. Martha at the front desk was absolutely delightful! She truly went out of her way many times to make my family’s stay pleasant! Would recommend to anyone!
Laura
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Everyone there is so friendly and helpful. The room was nice and very clean. Beds are comfortable and the air conditioning is very good. There is music from 5th but mostly you only hear the bass. The air conditioner sound masked it well. It was an overall awesome experience. I’d come back to this hotel!
JUAN
icon-Business and Leisure
Business and Leisure
6.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

No elevator. No coffee in the room. Very ordinary.
Maiqi
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

I have been to cancun 5 times and this resort was definitely one of the best. The hotel feels newer and clean. Staffs were super friendly. There are multiple activities by the pool area including water volleyball, beach volleyball, bingo, iron man contests, etc… beach is spacious and not busy. We liked the towel system, you need to return your towel every time you leave so chairs are not occupied with unclaimed towels. The food was okay, not much variety each day but it was delicious.
Read More
KATHERINE JOY
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

the owner is friendly, the rooms and hotel is clean and conveniently located in PDC. oxxo and mercado is just around the corner. I love the pothos plant decor cascading from the top floor and around the common area. affordable price.
Ivan
icon-Business
Business
10.0
/10
Reviewed 55 week(s) ago

Hotels.com verified review

This was only one night stay, but it was amazing night truly comfortable nice people desk lady was really and helpful friendly I recommend this hotel 100%. I definitely stay at this place again.🙏🙏 5 ⭐️ of 5
Antonio
icon-Leisure
Leisure
10.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

Beautiful place...
Darius
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

Good little motel a block from fifth ave. Nice simple pool on the roof with chairs and shower. A bit on the loud side with two motels/restaurants playing loud music but nothing like the bars a block away. Night shades help with all the street lights and the not so quiet a/c will drown out the music. So you can’t really sleep in any kind of quiet without earplugs. Room was clean, bathroom could use a deep clean. Overall, it shows its age and could use an update. Staff was super nice, friendly and helpful. No elevator sucked with two 50lb bags and carry on bags. Lots of coffee/bfast and restaurant options around. Close to Cozumel ferry, ADO bus terminal and taxis everywhere. Will look for something even further away from the party zone and any bars/djs next time. As much as I like loud music and all the bars/restaurants, I’d like to sleep when I go to sleep.
Read More
Nedra
10.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

This is the 2nd time staying at Los Itzaes. Hotel is very well situated to food & shopping! It is noisier that we remembered from our previous stay. No hot water in shower, but there were a lot of footsteps we heard before trying it. Maybe others used up the hot water. No big deal. The staff has been terrific and friendly.
Derek
icon-Leisure
Leisure
10.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

Lovely little hotel, great location, but the difference was Martha at the front desk. She helped make our first night in PDC comfortable and relaxing. Thanks!
Chance
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

Nice room within walking distance of the ferry terminal and the ADO bus terminal.
eduardo
icon-
8.0
/10
Reviewed 73 week(s) ago

Hotels.com verified review

Small little hotel, great location close to everything, very nice staff, the only shortfal, no elevators! Otherwise a little gem
Rebecca
icon-Leisure
Leisure
10.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

Friendly, helpful hosts and a nice clean space. Good location.
N
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 80 week(s) ago

Expedia Group verified review

Our room was quite nice, the staff was great and the location was close to everything. A little noisy at night, but that's Playa del Carmen.
Tania
icon-with Children
with Children
10.0
/10
Reviewed 80 week(s) ago

Expedia Group verified review

Everything was good! & was near everything!
Edwin
10.0
/10
Reviewed 83 week(s) ago

Expedia Group verified review

Location and comfortable
Philippe
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 94 week(s) ago

Expedia Group verified review

Loved the hotel and the friendliness of the staff. Would definitely stay there again
Cindy
4.0
/10
Reviewed 98 week(s) ago

Expedia Group verified review

Front office young lady was rude since my first day checking in , every time I will ask for beach towels she will get me an attitude or telling her the tv doesn’t work or toilet
Number of reviews per page
20
40