Hotel Mallorca

Hotels
5.8
/10
Fair
893 reviews

What Guests Say About Their Stay

Roman

10.0
/ 10
The place was really well kept , staff was really friendly and helpful. Would definitely stay here again on my next visit .

Mark Wm.

10.0
/ 10
It is located near the intersection of Insurgentes and Reforma which is a major intersection in Mexico City. There are bus routes in several directions to all parts of the City. New great bakery a half block away and an excellent grocery store next door. I have been staying here for years and highly recommend this economical hotel.

Yang

10.0
/ 10
It’s is amazing for the price we paid. Safe and nice area, convenient transportation.
In the Area
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Serapio Rendon No. 119, Col. San Rafael, Cuauhtémoc, Mexico City, Mexico, 64470

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
Hotel Mallorca is located in area / city Cuauhtémoc. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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Hotel Mallorca Address: Map & Location

Serapio Rendon No. 119, Col. San Rafael, Cuauhtémoc, Mexico City, Mexico, 64470
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Lobby Hotel Mallorca
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Discover More About Hotel Mallorca

General


Near Monument to the Revolution

Location


Located in Mexico City (Reforma), Hotel Mallorca is within a 15-minute walk of Paseo de la Reforma and Monument to the Revolution. This hotel is 0.7 mi (1.1 km) from U.S. Embassy and 1.2 mi (2 km) from Angel of Independence Monument.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Avenida Insurgentes - 0.4 km / 0.2 mi
Paseo de la Reforma - 0.6 km / 0.3 mi
Reforma 222 - 0.9 km / 0.5 mi
Monument to the Revolution - 1 km / 0.6 mi
Museo de Cera - 1 km / 0.6 mi
U.S. Embassy - 1.1 km / 0.7 mi
Angel of Independence Monument - 1.3 km / 0.8 mi
Mercado de Artesanías La Cuidadela - 1.5 km / 0.9 mi
Teatro Metropólitan - 1.6 km / 1 mi
Alameda Central - 1.7 km / 1.1 mi
Diana the Huntress Fountain - 1.8 km / 1.1 mi
Pemex Executive Tower - 1.8 km / 1.1 mi
Arena México - 1.9 km / 1.2 mi
Torre Mayor - 2.1 km / 1.3 mi
Cibeles Fountain - 2.2 km / 1.4 mi

The nearest airports are:
Benito Juarez International Airport (MEX) - 14.5 km / 9 mi
Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 42.3 km / 26.3 mi
Toluca, Estado de Mexico (TLC-Toluca Intl.) - 59 km / 36.7 mi

Facilities


Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a communal living room.

Business Facilities


Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Free self parking is available onsite.

Dining


Satisfy your appetite for lunch at RESTAURANTE MALLORCA, a restaurant which specializes in Mexican cuisine, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are served on weekdays from 7:00 AM to 11:00 AM for a fee.

Rooms


Make yourself at home in one of the 139 guestrooms. Satellite television is provided for your entertainment. Bathrooms with showers are provided. Conveniences include phones and desks, and housekeeping is provided daily.

All facilities in Hotel Mallorca

Common Space Hotel Mallorca
Common Space
Lobby Hotel Mallorca
Lobby
Exterior Hotel Mallorca
Exterior
Others Hotel Mallorca
Others
Restaurant Hotel Mallorca
Restaurant

Hotel Services

  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Concierge

General

  • Banquet
  • Smoking area
  • Parking

Public Facilities

  • Safety deposit box
  • Elevator

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Hotel Mallorca

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 11:00

Pets

Pets Not Allowed

Additional Policy

Professional property host/manager, Contactless check-out is available, No cribs (infant beds) available, No rollaway/extra beds available, Contactless check-in is available
  • Fee for cooked-to-order breakfast: approximately MXN 100.00 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Mallorca
139
Another facilities in Hotel Mallorca
Luggage storage, Porter, 24-hour Receptionist, Concierge, Banquet

Frequently asked question in Hotel Mallorca

What are available facilities at Hotel Mallorca?
There are top facilites at Hotel Mallorca such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What Time is Check In & Check Out at Hotel Mallorca?
Check-in time at Hotel Mallorca is staring from 15:00 - 00:00 while the latest check-out time is at before Before 11:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Hotel Mallorca provide breakfast?
Yes, Hotel Mallorca provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Hotel Mallorca?
Hotel Mallorca is officially classified as a 3.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many rooms are available at Hotel Mallorca?
Hotel Mallorca has 139 rooms in total.
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More Reviews from Other Guests in Hotel Mallorca

5.8
Fair
From 893 reviews
Cleanliness

6.4

Room Comfort

6.0

Location

9.0

Service and Facilites

6.0

Sort by
Most Relevant
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Traveler Reviews Hotel Mallorca

Number of reviews per page
20
40
Top reviews
Danh
2.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

I booked thru Expedia, got my confirmation number, but once I got to the hotel they said they didn’t have any reservation. I wasn’t the only person there with the same problem. If they see that it’s happening with a lot of potential customers why don’t they (Mallorca hotel) call Expedia and tell them that they don’t have any rooms available? It really sucks because it was a long flight, and we had to go thru that and to top it off we still had to find some where eles to stay. Very frustrating.
Read More
William
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

The staff were very friendly and location was amazing however the room was in dire need of a renovation. Although the room was somewhat comfortable, it lacked basic amenities like ample outlets, decent lighting, newer/refreshed bedding and bathroom amenities like newer towels.
Erick
icon-Business with Partner
Business with Partner
6.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

enough to sleep
Dominic
icon-Business and Leisure
Business and Leisure
2.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Todo estuvo mal, las habitaciones, el ruido de las palomas en las ducterias, la limpieza. No debería tener sitios así en su lista de recomendaciones
Humberto
icon-Business
Business
4.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

El hotel en general está muy desgastado (viejo), huele a humedad y la habitación no estaba completamente limpia
victor
icon-Leisure
Leisure
6.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

This was the second time I have stayed at this hotel. I picked again ,because of price and location. And once again there was no hot water in my room.
paulino
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Room had previous trash from other staying before us.we found bed bugs in the room.
Gil
icon-
2.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Recepcion pesima con los recepcionistas comiendo mientras te atendian, eso fue muy anti-igienico, señora de limpieza muy amable y servicial, hay buenos shops en el area La primera noche tube almoadas muy malas. La señora de la limpieza fue muy amable y cambiarmelas al dia siguiente, fue la unica persona cordial en todo el hotel.
Read More
Francisco
icon-Business
Business
8.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Rooms are clean, staff is friendly conly bad thing elevator isn’t working
Isabel Adelina
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Everything was close.
Akshat
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Not a great stay. Would not recommend unless you do not have any other option.
Juan
icon-Business and Leisure Family
Business and Leisure Family
2.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

they are very profesional
Elia Casas de
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

It needs to be renewed
Rodrigo
icon-Leisure
Leisure
6.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Honestamente, al leer todas las reseñas dudé en hospedarme aquí pero por el precio es bastante favorable. En general pues para lo que es, para dormir y punto. Me iban a poner en 3er piso pero el elevador no abría en ese piso entonces tuvieron que ponerme en el segundo. En primer piso parece que está en remodelación, me gusta el estilo vintage pero definitivamente si necesita muchas mejoras este hotel, no hay ventilación, cuando entras al cuarto se percibe un olor extraño y solo puedes abrir la ventana pero no tiene mosquitero, la puerta del baño tenía un hoyo, lo que sí me sorprendió es que el agua de la regadera salía muy bien, sólo que cuidado, el agua caliente tarda en salir pero sale MUY caliente, entonces si le tienes que abrir casi toda la fría para que se nivele la temperatura. Buena ubicación, como dicen, uno obtiene por lo que paga pero creo que este lugar tiene potencial para mejorar.
Read More
Cristina Isabel
icon-Business Family
Business Family
2.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Bad odors in the room and on the carpets, uncomfortable beds, bathroom faucets dripping, no hand and bath soap, and unsafe doors.
Roman
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

The place was really well kept , staff was really friendly and helpful. Would definitely stay here again on my next visit .
martin ruiz
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

falta de Agua continuas. y fallas del Elevador y empleados no muy eficientes. Sorry nomas lo qe es.
Mayra Nelly
2.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

Mi esposa tenía una reserva de dos noches. El hotel no la registró hasta las 23:00. No había agua en la habitación. Se fue por la mañana. No ha habido respuesta a su solicitud de reembolso. Pésimo hotel. My wife had a two-night reservation. The hotel didn't check her in until 11:00 PM. There was no water in the room. She left in the morning. There has been no response to her refund request. Terrible hotel.
Read More
junru
2.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

¡El recepcionista de cabello rubio tiene una muy mala actitud! ¡No te quedes en este hotel!
junru
2.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

¡El recepcionista de cabello rubio tiene una muy mala actitud! ¡No te quedes en este hotel!
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 Hotel Mallorca

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
5.8
Fair
From 893 reviews
Cleanliness

6.4

Room Comfort

6.0

Location

9.0

Service and Facilites

6.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Mallorca

Number of reviews per page
20
40
Top reviews
Danh
2.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

I booked thru Expedia, got my confirmation number, but once I got to the hotel they said they didn’t have any reservation. I wasn’t the only person there with the same problem. If they see that it’s happening with a lot of potential customers why don’t they (Mallorca hotel) call Expedia and tell them that they don’t have any rooms available? It really sucks because it was a long flight, and we had to go thru that and to top it off we still had to find some where eles to stay. Very frustrating.
Read More
William
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

The staff were very friendly and location was amazing however the room was in dire need of a renovation. Although the room was somewhat comfortable, it lacked basic amenities like ample outlets, decent lighting, newer/refreshed bedding and bathroom amenities like newer towels.
Erick
icon-Business with Partner
Business with Partner
6.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

enough to sleep
Dominic
icon-Business and Leisure
Business and Leisure
2.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Todo estuvo mal, las habitaciones, el ruido de las palomas en las ducterias, la limpieza. No debería tener sitios así en su lista de recomendaciones
Humberto
icon-Business
Business
4.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

El hotel en general está muy desgastado (viejo), huele a humedad y la habitación no estaba completamente limpia
victor
icon-Leisure
Leisure
6.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

This was the second time I have stayed at this hotel. I picked again ,because of price and location. And once again there was no hot water in my room.
paulino
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Room had previous trash from other staying before us.we found bed bugs in the room.
Gil
icon-
2.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Recepcion pesima con los recepcionistas comiendo mientras te atendian, eso fue muy anti-igienico, señora de limpieza muy amable y servicial, hay buenos shops en el area La primera noche tube almoadas muy malas. La señora de la limpieza fue muy amable y cambiarmelas al dia siguiente, fue la unica persona cordial en todo el hotel.
Read More
Francisco
icon-Business
Business
8.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Rooms are clean, staff is friendly conly bad thing elevator isn’t working
Isabel Adelina
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Everything was close.
Akshat
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Not a great stay. Would not recommend unless you do not have any other option.
Juan
icon-Business and Leisure Family
Business and Leisure Family
2.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

they are very profesional
Elia Casas de
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

It needs to be renewed
Rodrigo
icon-Leisure
Leisure
6.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Honestamente, al leer todas las reseñas dudé en hospedarme aquí pero por el precio es bastante favorable. En general pues para lo que es, para dormir y punto. Me iban a poner en 3er piso pero el elevador no abría en ese piso entonces tuvieron que ponerme en el segundo. En primer piso parece que está en remodelación, me gusta el estilo vintage pero definitivamente si necesita muchas mejoras este hotel, no hay ventilación, cuando entras al cuarto se percibe un olor extraño y solo puedes abrir la ventana pero no tiene mosquitero, la puerta del baño tenía un hoyo, lo que sí me sorprendió es que el agua de la regadera salía muy bien, sólo que cuidado, el agua caliente tarda en salir pero sale MUY caliente, entonces si le tienes que abrir casi toda la fría para que se nivele la temperatura. Buena ubicación, como dicen, uno obtiene por lo que paga pero creo que este lugar tiene potencial para mejorar.
Read More
Cristina Isabel
icon-Business Family
Business Family
2.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Bad odors in the room and on the carpets, uncomfortable beds, bathroom faucets dripping, no hand and bath soap, and unsafe doors.
Roman
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

The place was really well kept , staff was really friendly and helpful. Would definitely stay here again on my next visit .
martin ruiz
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

falta de Agua continuas. y fallas del Elevador y empleados no muy eficientes. Sorry nomas lo qe es.
Mayra Nelly
2.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

Mi esposa tenía una reserva de dos noches. El hotel no la registró hasta las 23:00. No había agua en la habitación. Se fue por la mañana. No ha habido respuesta a su solicitud de reembolso. Pésimo hotel. My wife had a two-night reservation. The hotel didn't check her in until 11:00 PM. There was no water in the room. She left in the morning. There has been no response to her refund request. Terrible hotel.
Read More
junru
2.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

¡El recepcionista de cabello rubio tiene una muy mala actitud! ¡No te quedes en este hotel!
junru
2.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

¡El recepcionista de cabello rubio tiene una muy mala actitud! ¡No te quedes en este hotel!
Number of reviews per page
20
40