Hotel Mallorca

Hotels
5.8
/10
Fair
893 reviews

What Guests Say About Their Stay

Roman
10.0
/ 10
The place was really well kept , staff was really friendly and helpful. Would definitely stay here again on my next visit .
Mark Wm.
10.0
/ 10
It is located near the intersection of Insurgentes and Reforma which is a major intersection in Mexico City. There are bus routes in several directions to all parts of the City. New great bakery a half block away and an excellent grocery store next door. I have been staying here for years and highly recommend this economical hotel.
Yang
10.0
/ 10
It’s is amazing for the price we paid. Safe and nice area, convenient transportation.
In the Area
See Map
Serapio Rendon No. 119, Col. San Rafael, Cuauhtémoc, Mexico City, Mexico, 64470

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
Hotel Mallorca is located in area / city Cuauhtémoc. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel Mallorca

Serapio Rendon No. 119, Col. San Rafael, Cuauhtémoc, Mexico City, Mexico, 64470
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Discover More About Hotel Mallorca

Location


Hotel Mallorca is located in area / city Cuauhtémoc.

About Hotel Mallorca

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Hotel Mallorca.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Hotel Mallorca exclusively for you.

With all facilities offered, Hotel Mallorca is the right place to stay.

All facilities in Hotel Mallorca

Others Hotel Mallorca
Others

Hotel Services

  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Tours
  • Concierge

Public Facilities

  • Others
  • Restaurant
  • Safety deposit box
  • Elevator

General

  • Banquet
  • Smoking area
  • Parking

Food and Drinks

  • Breakfast
  • Bar

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Hotel Mallorca

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for cooked-to-order breakfast: approximately MXN 100.00 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Minimum Spring Break check-in age is 18 years old
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

If you are planning to arrive after 11:00 AM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Mallorca
139
Another facilities in Hotel Mallorca
Luggage storage, Porter, 24-hour Receptionist, Tours, Concierge

Frequently asked question in Hotel Mallorca

What are available facilities at Hotel Mallorca?
There are top facilites at Hotel Mallorca such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel Mallorca?
The standard check-in time at Hotel Mallorca is starting from 15:00 - 00:00 while the latest check-out time is at Before 11:00
Does Hotel Mallorca provide breakfast?
Yes, Hotel Mallorca provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Mallorca
Hotel Mallorca has a 3.0-star rating.
How many rooms are available at Hotel Mallorca
Hotel Mallorca has 139.
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More Reviews from Other Guests in Hotel Mallorca

5.8
Fair
From 893 reviews
Cleanliness

6.4

Room Comfort

6.0

Location

9.0

Service and Facilites

6.0

Sort by
Most Relevant
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Traveler Reviews Hotel Mallorca

Number of reviews per page
20
40
Top reviews
Francisco
icon-Business
Business
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Rooms are clean, staff is friendly conly bad thing elevator isn’t working
Isabel Adelina
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Everything was close.
Akshat
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Not a great stay. Would not recommend unless you do not have any other option.
Juan
icon-Business and Leisure Family
Business and Leisure Family
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

they are very profesional
Elia Casas de
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

It needs to be renewed
Rodrigo
icon-Leisure
Leisure
6.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Honestamente, al leer todas las reseñas dudé en hospedarme aquí pero por el precio es bastante favorable. En general pues para lo que es, para dormir y punto. Me iban a poner en 3er piso pero el elevador no abría en ese piso entonces tuvieron que ponerme en el segundo. En primer piso parece que está en remodelación, me gusta el estilo vintage pero definitivamente si necesita muchas mejoras este hotel, no hay ventilación, cuando entras al cuarto se percibe un olor extraño y solo puedes abrir la ventana pero no tiene mosquitero, la puerta del baño tenía un hoyo, lo que sí me sorprendió es que el agua de la regadera salía muy bien, sólo que cuidado, el agua caliente tarda en salir pero sale MUY caliente, entonces si le tienes que abrir casi toda la fría para que se nivele la temperatura. Buena ubicación, como dicen, uno obtiene por lo que paga pero creo que este lugar tiene potencial para mejorar.
Read More
Cristina Isabel
icon-Business Family
Business Family
2.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Bad odors in the room and on the carpets, uncomfortable beds, bathroom faucets dripping, no hand and bath soap, and unsafe doors.
Roman
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

The place was really well kept , staff was really friendly and helpful. Would definitely stay here again on my next visit .
martin ruiz
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

falta de Agua continuas. y fallas del Elevador y empleados no muy eficientes. Sorry nomas lo qe es.
Mayra Nelly
2.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Mi esposa tenía una reserva de dos noches. El hotel no la registró hasta las 23:00. No había agua en la habitación. Se fue por la mañana. No ha habido respuesta a su solicitud de reembolso. Pésimo hotel. My wife had a two-night reservation. The hotel didn't check her in until 11:00 PM. There was no water in the room. She left in the morning. There has been no response to her refund request. Terrible hotel.
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junru
2.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

¡El recepcionista de cabello rubio tiene una muy mala actitud! ¡No te quedes en este hotel!
junru
2.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

¡El recepcionista de cabello rubio tiene una muy mala actitud! ¡No te quedes en este hotel!
Carmen
2.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Mal hotel
Rowan
6.0
/10
Reviewed 54 week(s) ago

Hotels.com verified review

All good but the room smelled like tiger Vimn and the carpets were dirty, the hotel should consider putting in tiles.
Citlaly
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

This is has been the worst hotel I’ve ever stayed at And the service mid day was the worst ever it’s smelled in both rooms i was switched to no running water we couldn’t shower or even use the restroom or brush our teeth complete don’t recommend !!!!
Sebastián
2.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Hice una reservación para el 6 de diciembre. Al llegar ahí el hotel me comentan que tienen problemas con el agua y me daban la opción de cancelar. Sin embargo, aun cuando me dijeron que me iban a apoyar con el reembolso, al final no hicieron nada y me cobraron sin yo haber estado ahí. Para nada recomiendo a este hotel, poca seriedad, atención y se quedan con tu dinero.
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Guillermo
icon-Business
Business
2.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

The hotel didn't have water. The staff was supposed to inform me about it but they didn't. About the water they said there was nothing they could do. That it was MY PROBLEM and the company I booked in with. Person in charge was rude along with the staff. Also Expedia didn't want to help me with the problem.
RIGOBERTO
8.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

.
Josue
4.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

The elavator doesn’t work, sometimes there’s no water and the rooms aren’t as seen in online.
Daihana
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 62 week(s) ago

Hotels.com verified review

La habitación era terrible, los recepcionistas peor, encontré garrapatas en la habitación No vayan, no lo vale, me engañó las fotos
Number of reviews per page
20
40

Ready to make up your mind?

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Others 4 Hotel Mallorca

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
5.8
Fair
From 893 reviews
Cleanliness

6.4

Room Comfort

6.0

Location

9.0

Service and Facilites

6.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Mallorca

Number of reviews per page
20
40
Top reviews
Francisco
icon-Business
Business
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Rooms are clean, staff is friendly conly bad thing elevator isn’t working
Isabel Adelina
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Everything was close.
Akshat
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Not a great stay. Would not recommend unless you do not have any other option.
Juan
icon-Business and Leisure Family
Business and Leisure Family
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

they are very profesional
Elia Casas de
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

It needs to be renewed
Rodrigo
icon-Leisure
Leisure
6.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Honestamente, al leer todas las reseñas dudé en hospedarme aquí pero por el precio es bastante favorable. En general pues para lo que es, para dormir y punto. Me iban a poner en 3er piso pero el elevador no abría en ese piso entonces tuvieron que ponerme en el segundo. En primer piso parece que está en remodelación, me gusta el estilo vintage pero definitivamente si necesita muchas mejoras este hotel, no hay ventilación, cuando entras al cuarto se percibe un olor extraño y solo puedes abrir la ventana pero no tiene mosquitero, la puerta del baño tenía un hoyo, lo que sí me sorprendió es que el agua de la regadera salía muy bien, sólo que cuidado, el agua caliente tarda en salir pero sale MUY caliente, entonces si le tienes que abrir casi toda la fría para que se nivele la temperatura. Buena ubicación, como dicen, uno obtiene por lo que paga pero creo que este lugar tiene potencial para mejorar.
Read More
Cristina Isabel
icon-Business Family
Business Family
2.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Bad odors in the room and on the carpets, uncomfortable beds, bathroom faucets dripping, no hand and bath soap, and unsafe doors.
Roman
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

The place was really well kept , staff was really friendly and helpful. Would definitely stay here again on my next visit .
martin ruiz
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

falta de Agua continuas. y fallas del Elevador y empleados no muy eficientes. Sorry nomas lo qe es.
Mayra Nelly
2.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Mi esposa tenía una reserva de dos noches. El hotel no la registró hasta las 23:00. No había agua en la habitación. Se fue por la mañana. No ha habido respuesta a su solicitud de reembolso. Pésimo hotel. My wife had a two-night reservation. The hotel didn't check her in until 11:00 PM. There was no water in the room. She left in the morning. There has been no response to her refund request. Terrible hotel.
Read More
junru
2.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

¡El recepcionista de cabello rubio tiene una muy mala actitud! ¡No te quedes en este hotel!
junru
2.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

¡El recepcionista de cabello rubio tiene una muy mala actitud! ¡No te quedes en este hotel!
Carmen
2.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Mal hotel
Rowan
6.0
/10
Reviewed 54 week(s) ago

Hotels.com verified review

All good but the room smelled like tiger Vimn and the carpets were dirty, the hotel should consider putting in tiles.
Citlaly
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

This is has been the worst hotel I’ve ever stayed at And the service mid day was the worst ever it’s smelled in both rooms i was switched to no running water we couldn’t shower or even use the restroom or brush our teeth complete don’t recommend !!!!
Sebastián
2.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Hice una reservación para el 6 de diciembre. Al llegar ahí el hotel me comentan que tienen problemas con el agua y me daban la opción de cancelar. Sin embargo, aun cuando me dijeron que me iban a apoyar con el reembolso, al final no hicieron nada y me cobraron sin yo haber estado ahí. Para nada recomiendo a este hotel, poca seriedad, atención y se quedan con tu dinero.
Read More
Guillermo
icon-Business
Business
2.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

The hotel didn't have water. The staff was supposed to inform me about it but they didn't. About the water they said there was nothing they could do. That it was MY PROBLEM and the company I booked in with. Person in charge was rude along with the staff. Also Expedia didn't want to help me with the problem.
RIGOBERTO
8.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

.
Josue
4.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

The elavator doesn’t work, sometimes there’s no water and the rooms aren’t as seen in online.
Daihana
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 62 week(s) ago

Hotels.com verified review

La habitación era terrible, los recepcionistas peor, encontré garrapatas en la habitación No vayan, no lo vale, me engañó las fotos
Number of reviews per page
20
40