Hotel Tonancalli

Walkable

We were the only people staying there some nights, so very quiet. Owner and employees only spoke Spanish so unable to ask about things to do or highlights. Breakfast only on the weekends. We asked to use the kitchen, refrigerator or microwave to make our owk breakfast but the answer was no.

I loved the old rustic feel of the room and the property in general. The rooms was beautiful and large. We also loved the amazing breakfast served when we were there. Large portions, delicious and great service. We also got to meet the owner, and she was a delight to speak with. I highly recommend this hotel!

No está muy limpio, el staff no es amigable.

Las fotos son mucho más bonitas de lo que está el hotel en realidad. La recámara estaba cómoda, sin embargo las cortinas no cerraban bien por lo que, a nosotros que nos gusta dormir en plena oscuridad, se nos dificultaba dormir. Los vidrios son muy delgados por lo que es fácil que se oiga lo que pasa afuera del cuarto. No tiene estacionamiento, por lo que hay que ir a dejar el auto a un lugar en donde cobran 220 pesos diarios.

Verify the location of the room in the building: some have better view than others, ours with balcony was very noisy during weekends. Others get sunny sunset that is amazing.

I didn’t like anything about my stay or the staff or the facility.

Perfectly located. Clean and nicely decorated . Very friendly staff. Quite noisy during weekend nights but worth the balcony option overlooking the street.

The website says that the price includes breakfast. It does not. There is a restaurant in the hotel that was never open the whole time we were there. The lady who checked us in seemed to be bothered that we had actually shown up since the room was pre paid. She did not want to offer extra towels. She said the front door closes at 10 PM and we would not be allowed back in the hotel if we arrived after 10 PM, even though the watch man said there is someone willing to open up for guests 24 hours a day. There was plenty of hot water which was nice after a long hike in the butterfly sanctuary.

We have a very good experience, beautiful place to stay!!! It is a hotel in a very original magical town in Valle de Bravo.!!! Regresamos pronto?

The hotel is not in good conditions, the water in the room wasn’t working, the staff was not helpful at all in this matter and there was no hot water for the two night. TERRIBLE

The breakfast was great The service there was no one that could help

The room has no view. Hardly gets any fresh air.

Very lovely hotel. Quiet, and even amidst the pandemic, we found it clean and well taken care of. We seemed to be the only guests, but the town was still busy and there was a lot to see and do (and eat!). We booked the king size bed and found it to be comfortable and spacious, as well as the room, which had a great view. Overall, we enjoyed our stay and look to book here again.

they will treat you like family...but it helps if you know Spanish, the staff speaks very little English. Great place to stay!

This hotel is nicer than it looks in the photos, very pretty and lots of character. We were given the room in front with a balcony overlooking the street and I was concerned about noise at night, but it was quiet enough. The staff was very helpful and accommodating, they kept our bags after check out while we went on a butterfly tour. When we were here the restaurant was closed but there are lots of places to eat nearby. The town of Valle de Bravo is very pretty and we walked around, getting down to the lake in about 10 minutes. The cobblestone streets are a little rough, wear good shoes.

It was sold as room and breakfast, that was not true; it comes with breakfast only during the week-end days. For three nights and 4 days we were the only guests in the hotel; it was spooky

This is more like a Bed & Breakfast for people like us that want to stay in traditional hotels that represent part of the local Culture. Very clean, understaff, but enough if you are patient. Will definitely use it again if in the area.

Attractive hotel reasonably priced.

Really enjoyed my stay at this hotel. The staff was incredibly accommodating. Location was near tons of great restaurants and bars. The recommendations we received from the staff were great. All in all a great value in Valle.