Live Aqua Monterrey

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9.2
/10
Exceptional
863 reviews

What Guests Say About Their Stay

Kelly Silvana

10.0
/ 10
En general, tuve una muy buena experiencia en este hotel. La habitación estaba súper linda, muy limpia, cómoda y con una excelente vista. Todo se veía muy bien cuidado y el servicio a la habitación fue espectacular; el personal siempre fue muy atento y amable. Sin embargo, siento que al hotel le faltan más espacios de entretenimiento para disfrutar dentro de las instalaciones. Durante mi estadía, el bar no estaba habilitado y el hotel no cuenta con piscina ni otras zonas recreativas donde uno pueda relajarse o pasar el tiempo sin tener que salir. También solo hay un restaurante dentro del hotel, aunque personalmente no lo visité. Si buscas comodidad, limpieza y buen descanso, definitivamente es una muy buena opción. Pero si te interesa tener más opciones de entretenimiento o ambiente dentro del hotel, creo que todavía tienen espacio para mejorar en ese aspecto.
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Edward

10.0
/ 10
Best concierge and staff. They will assure your stay and expectations are exceeded

Maria

10.0
/ 10
Todo muy bien! Solo si hace falta una alberca para complementar las excelentes vistas.
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In the Area
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Av. Lazaro Cardenas 2424-A, Valle Oriente, San Pedro Garza García, Estado de Nuevo León, Mexico, 66260

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Live Aqua Monterrey is a hotel is located at San Pedro Garza García. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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Live Aqua Monterrey Address: Map & Location

Av. Lazaro Cardenas 2424-A, Valle Oriente, San Pedro Garza García, Estado de Nuevo León, Mexico, 66260
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Lobby Live Aqua Monterrey
Lobby 2 Live Aqua Monterrey

Discover More About Live Aqua Monterrey

Location


Live Aqua Monterrey is a hotel is located at San Pedro Garza García.

About Live Aqua Monterrey

From business event to corporate gathering, Live Aqua Monterrey provides complete services and facilities that you and your colleagues need.

Not all hotel allow guests with pets, but Live Aqua Monterrey welcome your furry friend with its special policy. This pet friendly hotel lets you to enjoy holiday without having to worry about leaving your pet at home.

Live Aqua Monterrey is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.

Have fun with various entertaining facilities for you and the whole family at Live Aqua Monterrey, a wonderful accommodation for your family holiday.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Live Aqua Monterrey is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Live Aqua Monterrey.

All facilities in Live Aqua Monterrey

Swimming Pool Live Aqua Monterrey
Swimming Pool
Entertainment Facility Live Aqua Monterrey
Entertainment Facility
Fitness Center Live Aqua Monterrey
Fitness Center
Functional Hall Live Aqua Monterrey
Functional Hall
Lobby Live Aqua Monterrey
Lobby

Hotel Services

  • Laundry service
  • Multilingual staff
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Romantic proposal packages
  • TV lounge
  • Spa
  • Health club
  • Fitness center
  • Sauna
  • Steam room

Accessibilty

  • Braille or raised signage
  • Accessible parking
  • Wheelchair accessible
  • Accessible bathroom
  • Disabled access friendly
  • Accessible path of travel

General

  • Smoking area
  • Banquet
  • Ballroom
  • Reception hall

Transportation

  • Bus/truck parking
  • Secure parking
  • Valet parking

Public Facilities

  • Elevator
  • Parking
  • Safety deposit box

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer

Business Facilities

  • Computer station

Accommodation Policy & General Information in Live Aqua Monterrey

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • Parties and events (including family gatherings, birthday parties and weddings) are allowed on site
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
, This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Limited Number Of Pets In Room
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General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Live Aqua Monterrey
70
Number of floors in Live Aqua Monterrey
25
Another facilities in Live Aqua Monterrey
Laundry service, Multilingual staff, Wedding service, Luggage storage, Express check-out

Frequently asked question in Live Aqua Monterrey

What are available facilities at Live Aqua Monterrey?
There are top facilites at Live Aqua Monterrey such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What Time is Check In & Check Out at Live Aqua Monterrey?
Check-in time at Live Aqua Monterrey is staring from 15:00 - 00:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Live Aqua Monterrey provide breakfast?
Yes, Live Aqua Monterrey provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Live Aqua Monterrey?
Live Aqua Monterrey is officially classified as a 5.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Live Aqua Monterrey have?
Live Aqua Monterrey has 25 floors.
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More Reviews from Other Guests in Live Aqua Monterrey

9.2
Exceptional
From 863 reviews
Cleanliness

9.4

Room Comfort

9.6

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
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Traveler Reviews Live Aqua Monterrey

Number of reviews per page
20
40
Top reviews
Lukasz
icon-with Partner
with Partner
2.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

SPA - nowhere on booking or hotel description is says that to use sauna you have to pay extra 900 MXN per person. Receptionist despite showing her the booking and lack of information about charges diaregarded it. Sauna and ice plunge was the only reason I have selected this hotel and paid extra vs. others. Update your information to not confuse customers.
Read More
maximiliano
icon-with Partner
with Partner
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Desayuno excelente, y la que limpió el cuarto adorable, PERO en el spa estaba cayendo del techo una cascada de agua, el vapor no sacaba vapor, el sauna no calentaba casi nada, la mitad de los botones de la alberca de agua no funcionan, el elevador no jalaba la llave a nuestro piso.. le hace falta muchisimo mantenimiento a TODO
Kelly Silvana
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

En general, tuve una muy buena experiencia en este hotel. La habitación estaba súper linda, muy limpia, cómoda y con una excelente vista. Todo se veía muy bien cuidado y el servicio a la habitación fue espectacular; el personal siempre fue muy atento y amable. Sin embargo, siento que al hotel le faltan más espacios de entretenimiento para disfrutar dentro de las instalaciones. Durante mi estadía, el bar no estaba habilitado y el hotel no cuenta con piscina ni otras zonas recreativas donde uno pueda relajarse o pasar el tiempo sin tener que salir. También solo hay un restaurante dentro del hotel, aunque personalmente no lo visité. Si buscas comodidad, limpieza y buen descanso, definitivamente es una muy buena opción. Pero si te interesa tener más opciones de entretenimiento o ambiente dentro del hotel, creo que todavía tienen espacio para mejorar en ese aspecto.
Read More
Edward
icon-with Friends
with Friends
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Best concierge and staff. They will assure your stay and expectations are exceeded
Jonathan
icon-
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Service is second-to-none. Great location.
Aaron
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

We enjoyed the spa area and breakfast was great, very walkable location
Jeffrey
icon-
8.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

No pool or terraza
oscar
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Amenities, Spa is not the same as an aqua in San Miguel, service and hotel finishes look deteriorating
Alejandro
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

This Hotel exceeds all expectations!
Ricardo
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

The hotel installations are in a poor state. The services feel more of things you have to ask for rather than things that should be in your room. Room service time is poorly manage as well as as the room.
GRACIE
6.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Me gustó todo menos las almohadas. Tenían in aroma muy feo
Jiawei
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Outstanding staff and amenities!!!
Carmen
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Great location and customer service!
FERNANDO
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

La tina no funciona bien, sin acondicionador, la luz del baño es escasa, las almohadas cero cómodas, poca atención a los detalles de atención al huésped. Es como si hubiera ido a u. Holiday inn, una pena, no vale lo que cuesta.
Katherine
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

This hotel is amazing! The rooms are luxurious and
Seth
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Very nice hotel!
Saul
icon-Business
Business
6.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

The room was not that clean. Floors looked like they were not cleaned. The sides of the refrigerator were very dirty. The Tub hot water didn't work, and the spray nozzle for the show l leaked and sprayed everywhere.
Jorge Ricardo
icon-
10.0
/10
Reviewed 46 week(s) ago

Hotels.com verified review

Ok
Maria
icon-with Partner
with Partner
10.0
/10
Reviewed 47 week(s) ago

Hotels.com verified review

Todo muy bien! Solo si hace falta una alberca para complementar las excelentes vistas.
Alberto
icon-
10.0
/10
Reviewed 48 week(s) ago

Hotels.com verified review

Muy limpio todo, y el staff muy amable.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 Live Aqua Monterrey

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.2
Exceptional
From 863 reviews
Cleanliness

9.4

Room Comfort

9.6

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Live Aqua Monterrey

Number of reviews per page
20
40
Top reviews
Lukasz
icon-with Partner
with Partner
2.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

SPA - nowhere on booking or hotel description is says that to use sauna you have to pay extra 900 MXN per person. Receptionist despite showing her the booking and lack of information about charges diaregarded it. Sauna and ice plunge was the only reason I have selected this hotel and paid extra vs. others. Update your information to not confuse customers.
Read More
maximiliano
icon-with Partner
with Partner
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Desayuno excelente, y la que limpió el cuarto adorable, PERO en el spa estaba cayendo del techo una cascada de agua, el vapor no sacaba vapor, el sauna no calentaba casi nada, la mitad de los botones de la alberca de agua no funcionan, el elevador no jalaba la llave a nuestro piso.. le hace falta muchisimo mantenimiento a TODO
Kelly Silvana
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

En general, tuve una muy buena experiencia en este hotel. La habitación estaba súper linda, muy limpia, cómoda y con una excelente vista. Todo se veía muy bien cuidado y el servicio a la habitación fue espectacular; el personal siempre fue muy atento y amable. Sin embargo, siento que al hotel le faltan más espacios de entretenimiento para disfrutar dentro de las instalaciones. Durante mi estadía, el bar no estaba habilitado y el hotel no cuenta con piscina ni otras zonas recreativas donde uno pueda relajarse o pasar el tiempo sin tener que salir. También solo hay un restaurante dentro del hotel, aunque personalmente no lo visité. Si buscas comodidad, limpieza y buen descanso, definitivamente es una muy buena opción. Pero si te interesa tener más opciones de entretenimiento o ambiente dentro del hotel, creo que todavía tienen espacio para mejorar en ese aspecto.
Read More
Edward
icon-with Friends
with Friends
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Best concierge and staff. They will assure your stay and expectations are exceeded
Jonathan
icon-
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Service is second-to-none. Great location.
Aaron
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

We enjoyed the spa area and breakfast was great, very walkable location
Jeffrey
icon-
8.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

No pool or terraza
oscar
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Amenities, Spa is not the same as an aqua in San Miguel, service and hotel finishes look deteriorating
Alejandro
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

This Hotel exceeds all expectations!
Ricardo
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

The hotel installations are in a poor state. The services feel more of things you have to ask for rather than things that should be in your room. Room service time is poorly manage as well as as the room.
GRACIE
6.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Me gustó todo menos las almohadas. Tenían in aroma muy feo
Jiawei
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Outstanding staff and amenities!!!
Carmen
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Great location and customer service!
FERNANDO
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

La tina no funciona bien, sin acondicionador, la luz del baño es escasa, las almohadas cero cómodas, poca atención a los detalles de atención al huésped. Es como si hubiera ido a u. Holiday inn, una pena, no vale lo que cuesta.
Katherine
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

This hotel is amazing! The rooms are luxurious and
Seth
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Very nice hotel!
Saul
icon-Business
Business
6.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

The room was not that clean. Floors looked like they were not cleaned. The sides of the refrigerator were very dirty. The Tub hot water didn't work, and the spray nozzle for the show l leaked and sprayed everywhere.
Jorge Ricardo
icon-
10.0
/10
Reviewed 46 week(s) ago

Hotels.com verified review

Ok
Maria
icon-with Partner
with Partner
10.0
/10
Reviewed 47 week(s) ago

Hotels.com verified review

Todo muy bien! Solo si hace falta una alberca para complementar las excelentes vistas.
Alberto
icon-
10.0
/10
Reviewed 48 week(s) ago

Hotels.com verified review

Muy limpio todo, y el staff muy amable.
Number of reviews per page
20
40