Novotel

Hotels
8.2
/10
Very Good
49 reviews

What Guests Say About Their Stay

Diana A

10.0
/ 10
Excelente servicio, todo su persona fue muy amable, excelente lugar y sus desayunos muy ricos.
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Lucina

10.0
/ 10
Cleanliness! Pretty affordable , very kind staff. Convenient ubication , close to downtown by walking but not to close to keep it quiet. I gladly would be back again.

Luis

10.0
/ 10
This is the place to stay when in Poza Rica. Best service, great ambiance, very clean, close to everything you may need and the restaurant´s food is tasty and very well served.
In the Area
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BLVD. ADOLFO RUIZ CORTINEZ No. 713, COL. 27 DE SEPTIEMBRE, Poza Rica de Hidalgo, Estado de Veracruz-Llave, Mexico, 93320

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
WiFi
Novotel is a hotel is located at Poza Rica de Hidalgo. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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Novotel Address: Map & Location

BLVD. ADOLFO RUIZ CORTINEZ No. 713, COL. 27 DE SEPTIEMBRE, Poza Rica de Hidalgo, Estado de Veracruz-Llave, Mexico, 93320
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Discover More About Novotel

Location


Novotel is a hotel is located at Poza Rica de Hidalgo.

About Novotel

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Novotel.

The hotel’s fitness center is a must-try during your stay here.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Novotel is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Novotel is the right place to stay.

All facilities in Novotel

Others Novotel
Others

Hotel Services

  • Laundry service
  • Welcoming drinks
  • Newspaper in lobby
  • Tours
  • Luggage storage
  • Porter
  • 24-hour Receptionist

Public Facilities

  • Others
  • Smoke-free area
  • Safety deposit box
  • Coffee shop

General

  • Banquet
  • Parking

Business Facilities

  • Meeting facilities
  • Business center

Food and Drinks

  • Bar

Things to Do

  • Health club

Transportation

  • Valet parking

Connectivity

  • Free WiFi

In-room Facilities

  • TV

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Novotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Pet deposit: MXN 200 per night
  • Pet fee: MXN 300 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • Guests must contact this property in advance to reserve onsite parking
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
12:00 - 18:00
Check-out:
Before 13:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 12:00 - 18:00 - to 13:00
Available rooms at Novotel
72
Another facilities in Novotel
Laundry service, Welcoming drinks, Newspaper in lobby, Tours, Luggage storage

Frequently asked question in Novotel

What are available facilities at Novotel?
There are top facilites at Novotel such as Restaurant, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What Time is Check In & Check Out at Novotel?
Check-in time at Novotel is staring from 12:00 - 18:00 while the latest check-out time is at before Before 13:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
What is The Star Hotel Classification of Novotel?
Novotel is officially classified as a 3.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many rooms are available at Novotel?
Novotel has 72 rooms in total.
What do past guests say about Novotel?
Novotel is well-known for its Cleanliness, Room Comfort, Service and Facilites, as reviewed by verified Traveloka guests.

More Reviews from Other Guests in Novotel

8.2
Very Good
From 49 reviews
Cleanliness

8.2

Room Comfort

8.2

Service and Facilites

8.2

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Most Relevant
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Traveler Reviews Novotel

Number of reviews per page
20
40
Top reviews
Tammy
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Clean room with nice .
Lucina
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 110 week(s) ago

Expedia Group verified review

Cleanliness! Pretty affordable , very kind staff. Convenient ubication , close to downtown by walking but not to close to keep it quiet. I gladly would be back again.
Anuer
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 203 week(s) ago

Expedia Group verified review

Very convenient place, close to eveything
Luis
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 226 week(s) ago

Hotels.com verified review

This is the place to stay when in Poza Rica. Best service, great ambiance, very clean, close to everything you may need and the restaurant´s food is tasty and very well served.
Esteban
icon-Business
Business
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Facil acceso, en una avenida grande. Tiene un estacionamiento amplio
ANGEL
icon-Leisure
Leisure
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Personal muy amable y atento
Diana A
icon-Business
Business
10.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

Excelente servicio, todo su persona fue muy amable, excelente lugar y sus desayunos muy ricos.
Pablo Erasmo
8.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Llegué me instale y salí, regresando a las 1.00 am y ya no tenía cupo el estacionamiento, tuve que rogarles para que me acomodara en un espacio pequeño con la advertencia que podrían hablarme a cualquier hora si no podía salir otro vehículo Querían que lo dejara en la calle, eso no me gustó, ya que yo contraté buscando un lugar con estacionamiento Eso no me gustó
Read More
Juan
8.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Buen lugar cerca de donde tenia que ir,
ROSA ISELA GOMEZ
icon-Leisure
Leisure
8.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Todo excelente el único detalle es que el clima de la habitación como es de ventana hace mucho ruido Por otro lado el restaurante y la limpieza muy bien
AHUIZOLT
icon-Business
Business
8.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

Muy buena atención del personal, cómodo y limpio!
Mayari
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

Muy cómodo,limpio, buen trato y estacionamiento.
Antonio
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 72 week(s) ago

Hotels.com verified review

Tenía cucarachas con eso se dice todo
Alfonso
icon-Business
Business
8.0
/10
Reviewed 86 week(s) ago

Hotels.com verified review

ME PARECIO BUEN LUGAR, TENIA RESTAURANTE POR LO QUE NO HABIA QUE IR FUERA.
Christian
10.0
/10
Reviewed 95 week(s) ago

Expedia Group verified review

Todo bien
LART Claudia
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 104 week(s) ago

Expedia Group verified review

Había cucarachas pequeñas en mi habitación y una cama individual que al estar sin ropa de cama se notaba el colchón muy viejo y sucio
Hilario
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 105 week(s) ago

Expedia Group verified review

Al llegar habiamos indicado que llevabamos mascota, nos registramos y cuando regresamos ese dia de la playa por la tarde se nos indico debiamos hacer un pago extra por la mascota, cosa que no se nos indico antes. Tanto en la app como el hotel deberian estar o indicar que se maneja ese ripo de cobro adicional para que no fuera sorpresa ckmo no la llevamos nosotros. La puerta del baño se atoraba, y la de la ducha estaba desoldada y no cerraba,
Read More
FERNANDO
icon-Business Family
Business Family
8.0
/10
Reviewed 117 week(s) ago

Expedia Group verified review

esta muy accecible
Jesus
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 120 week(s) ago

Hotels.com verified review

Cuando llegue no tenían mi reservación el muchacho le dio solución solo fue una poca más tardado , lo q no me gustó fue que habían militares en el hotel y es incómodo por el echo q no pudimos abrir las cortinas de la habitación por qué estaban hasta en la azotea y ocupaban la mitad del estacionamiento y tube que dejar mi carro en la calle
Read More
Rulo
icon-Business with Friends
Business with Friends
8.0
/10
Reviewed 146 week(s) ago

Expedia Group verified review

Es muy cómoda y espaciosa las habitaciones solo que demora en enfriar los climas.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Novotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.2
Very Good
From 49 reviews
Cleanliness

8.2

Room Comfort

8.2

Service and Facilites

8.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Novotel

Number of reviews per page
20
40
Top reviews
Tammy
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Clean room with nice .
Lucina
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 110 week(s) ago

Expedia Group verified review

Cleanliness! Pretty affordable , very kind staff. Convenient ubication , close to downtown by walking but not to close to keep it quiet. I gladly would be back again.
Anuer
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 203 week(s) ago

Expedia Group verified review

Very convenient place, close to eveything
Luis
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 226 week(s) ago

Hotels.com verified review

This is the place to stay when in Poza Rica. Best service, great ambiance, very clean, close to everything you may need and the restaurant´s food is tasty and very well served.
Esteban
icon-Business
Business
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Facil acceso, en una avenida grande. Tiene un estacionamiento amplio
ANGEL
icon-Leisure
Leisure
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Personal muy amable y atento
Diana A
icon-Business
Business
10.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

Excelente servicio, todo su persona fue muy amable, excelente lugar y sus desayunos muy ricos.
Pablo Erasmo
8.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Llegué me instale y salí, regresando a las 1.00 am y ya no tenía cupo el estacionamiento, tuve que rogarles para que me acomodara en un espacio pequeño con la advertencia que podrían hablarme a cualquier hora si no podía salir otro vehículo Querían que lo dejara en la calle, eso no me gustó, ya que yo contraté buscando un lugar con estacionamiento Eso no me gustó
Read More
Juan
8.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Buen lugar cerca de donde tenia que ir,
ROSA ISELA GOMEZ
icon-Leisure
Leisure
8.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Todo excelente el único detalle es que el clima de la habitación como es de ventana hace mucho ruido Por otro lado el restaurante y la limpieza muy bien
AHUIZOLT
icon-Business
Business
8.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

Muy buena atención del personal, cómodo y limpio!
Mayari
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

Muy cómodo,limpio, buen trato y estacionamiento.
Antonio
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 72 week(s) ago

Hotels.com verified review

Tenía cucarachas con eso se dice todo
Alfonso
icon-Business
Business
8.0
/10
Reviewed 86 week(s) ago

Hotels.com verified review

ME PARECIO BUEN LUGAR, TENIA RESTAURANTE POR LO QUE NO HABIA QUE IR FUERA.
Christian
10.0
/10
Reviewed 95 week(s) ago

Expedia Group verified review

Todo bien
LART Claudia
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 104 week(s) ago

Expedia Group verified review

Había cucarachas pequeñas en mi habitación y una cama individual que al estar sin ropa de cama se notaba el colchón muy viejo y sucio
Hilario
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 105 week(s) ago

Expedia Group verified review

Al llegar habiamos indicado que llevabamos mascota, nos registramos y cuando regresamos ese dia de la playa por la tarde se nos indico debiamos hacer un pago extra por la mascota, cosa que no se nos indico antes. Tanto en la app como el hotel deberian estar o indicar que se maneja ese ripo de cobro adicional para que no fuera sorpresa ckmo no la llevamos nosotros. La puerta del baño se atoraba, y la de la ducha estaba desoldada y no cerraba,
Read More
FERNANDO
icon-Business Family
Business Family
8.0
/10
Reviewed 117 week(s) ago

Expedia Group verified review

esta muy accecible
Jesus
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 120 week(s) ago

Hotels.com verified review

Cuando llegue no tenían mi reservación el muchacho le dio solución solo fue una poca más tardado , lo q no me gustó fue que habían militares en el hotel y es incómodo por el echo q no pudimos abrir las cortinas de la habitación por qué estaban hasta en la azotea y ocupaban la mitad del estacionamiento y tube que dejar mi carro en la calle
Read More
Rulo
icon-Business with Friends
Business with Friends
8.0
/10
Reviewed 146 week(s) ago

Expedia Group verified review

Es muy cómoda y espaciosa las habitaciones solo que demora en enfriar los climas.
Number of reviews per page
20
40