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Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort
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Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort
Others
7.4
/10
Pleasant
933 reviews
What Guests Say About Their Stay
Juan
10.0
/ 10
Very well organized, entertaining, clean , neat,
Lots happening through the day but quiet when it’s time to sleep
Edgar
10.0
/ 10
I had an amazing time at the Planet Hollywood Cancun. The Guest Services' team was awesome thinking about every detail. A special thank you to Gael and Alma, who made my birthday celebration a really spcecial one.
Lorena
10.0
/ 10
I loved the service provided by Gael and Alma. They do a great job to make your stay very pleasant, they make the difference. They had a lovely touch for my son's birthday that I will never forget. If you are a guest who books through Expedia, you have many advantages.
In the Area
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Carretera a Punta Sam SM6 MZA 2 Lot 7-8, Isla Mujeres, Estado de Quintana Roo, Mexico, 23028
Main Facilities
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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
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Available Room Types in Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort
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What's around Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort
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Carretera a Punta Sam SM6 MZA 2 Lot 7-8, Isla Mujeres, Estado de Quintana Roo, Mexico, 23028
Discover More About Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort
Location
Staying at Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort is a good choice when you are visiting Isla Mujeres.
About Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The accommodation’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort exclusively for you.
Get precious and unforgettable moment during your stay at Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort.
All facilities in Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort
Others
Things to Do
- Beach umbrella
- Health club
- Outdoor pool
- Poolside bar
- Garden
- Spa
- Private beach
- Pool sun loungers
Hotel Services
- Laundry service
- Tours
- Wedding service
- Luggage storage
- Multilingual staff
- 24-hour Receptionist
- Concierge
Public Facilities
- Others
- Restaurant
- Smoke-free area
- Coffee shop
- Coffee/tea in lobby
- Elevator
Food and Drinks
- Bar
- Poolside bar
- Breakfast
- Snack bar
Family-friendly Facilities
- Children games
- Children pool
- Kids club
Nearby Facilities
- Souvenir shop
- Grocery
- Hair salon
Business Facilities
- Business center
- Conference center
Connectivity
- Free WiFi
General
- Terrace
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort
Important Note
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Sanitation services: MXN 33.94 per night
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher and a smoke detector
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - Before 12:00 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort | 648 |
Number of floors in Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort | 5 |
Another facilities in Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort | Beach umbrella, Health club, Outdoor pool, Poolside bar, Garden |
Frequently asked question in Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort
What are available facilities at Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort?
There are top facilites at Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort?
The standard check-in time at Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort provide breakfast?
Yes, Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort
Other sources (933)
7.4
Pleasant
From 933 reviews
Cleanliness
8.2
Room Comfort
8.6
Service and Facilites
7.8
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Traveler Reviews Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort
Number of reviews per page
20
40
Top reviews
Juan
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Very well organized, entertaining, clean , neat,
Lots happening through the day but quiet when it’s time to sleep
Celeste Alejandra
2.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Our safe was tempered with
Edgar
Friends and Family
10.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
I had an amazing time at the Planet Hollywood Cancun. The Guest Services' team was awesome thinking about every detail. A special thank you to Gael and Alma, who made my birthday celebration a really spcecial one.
Lorena
Leisure Family
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
I loved the service provided by Gael and Alma. They do a great job to make your stay very pleasant, they make the difference. They had a lovely touch for my son's birthday that I will never forget. If you are a guest who books through Expedia, you have many advantages.
Parker
Leisure Family
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Great spot. Family really enjoyed everythibg
Christopher
Leisure with Children
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Everything was great. Octavio I, our butler, was fabulous. Our favorite place to go.
Alina
Leisure Family
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
My experience here was great! Clean room,tasty various food, lots of activities,great staff
Celeste
Leisure Family
8.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Too big and very long lineups but overall nice experience
Richard
Leisure Family
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
On our stay at Planet Hollywood Cancun we were pleasantly surprised to have received extra status as Expedia Members. At Check in we received an Expedia bracelet that gave us VIP access to certain areas and discounts. The best part of this privilege was that we were also assigned butlers at check in. Our morning butler was Gael and evening butler was Itai. They made a text group chat for us so they could attend to our needs at all times. They made our experience smooth and effortless. We highly recommend either Gael and Itai to attend to your needs. The resort was beautiful and the staff friendly and attentive and the food was great especially at the specialty restaurants.
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Jeff L.
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Beautiful resort , staff is friendly and accommodating
Bruce
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Great environment and staff. Amenities are plenty.
Prince
8.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Interesting entertainment
Verified traveler
Friends and Family
8.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
Gael, Alma and José Luis were constantly taking care of us and our needs 😀. We had to require water many times, only two elevators and sometime out of order, many maintenance jobs in the facilities.
John
Leisure Family
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Great for kids
Lauren
Leisure with Children
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
great family spot
Jacquan
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Great Resort had a good time
Federico
Leisure Family
8.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
En general todo estuvo muy bien. Lo único que recomendaría es mejorar la calidad de la comida al cuarto y del buffet.
Geoff
Leisure with Children
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
The vacation started rough with no blankets and calls at midnight waking everyone, to no available dinner reservations. That said, along came our savior….Alma! She was our Expedia person and she managed to fix everything from blankets, to dinner reservations etc. anything we needed she was there helping us figure it out. We added her on WhatsApp and she reached each day to make sure we had the best family vacation possible. It was so great we will be back next year with the whole broader family! Thank you Alma you made our family vacation one we will never forget. I really hope next year you’ll still be there and you can meet the broader family. Thank you Planet Hollywood for designing a wonderful hotel.
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Pamela Mae
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Our expedia representative at the property, Luis, was amazing! He reponded quickly to text requests to help secure dining reservations.
The property was beautiful with all room balconies facing into the central area, no bad views!
The lazy river was excellent.
Diego
Leisure with Children
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Our family vacations in Planet Hollywood was truly unforgettable, thanks to the incredible team. From the moment we arrived, it was clear that every aspect of the resort was created with families in mind, offering both luxury and comfort while catering to guests of all ages. The resort was also ideally located with high lights on the dining experience. The restaurants had diverse menus with delicious options for both kids and adults.
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Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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