Radisson Blu Leogrand Hotel

We stayed at Radisson Leogrand for 4 nights while exploring Chisinau and some of the surrounding areas. The staff at the hotel were very thoughtful and accommodating to every need. Prior to arrival the concierge service was able to arrange a pick up at the airport. Upon arrival we met Anna and Nicoleta at the reception who were quick to arrange our room and answer the many questions we had about the hotel and the area. Shortly after settling in our very spacious and comfortable room, Anna called to ensure we were happy with everything in the room. Anna and Nicoleta even checked in daily as we passed through the lobby. The onsite restaurant called New York also had great food and drinks and staff were very friendly and attentive especially Sudman who worked the bar. Zaxi is a restaurant and lounge on the roof top which is high end. My only criticism there is that there is a lot of cigarette smoke. The quality of food in restaurants and room service was healthy and delicious. The location is perfect for walking to all of the sights around the city. There are also several dining options and even a supermarket near by. Overall a nice high end hotel with friendly and attentive staff. When in Chisinau, I'd highly consider this hotel.

At the check in for 1.5 hours at 01.30am because the hotel did not have my reservation in the system despite booking over 6 hours earlier. Couldn’t find me under name confirmation number….. nothing! Chatting for ages with an agent over the app also got no where as hotel couldn’t call the hot line number and the agent couldn’t reach the hotel. I am now waiting for this to be resolved by the special team. Very unpleasant experience after a long day.

As a senior citizen with reduced mobility, I greatly appreciated all help received by staff and managers (e.g., Stefan) during my stay. Most hotels do the minimum they can get away with, but I was touched by how much everyone there went out of their ways to help. I left a tip at the front desk to be divided among staff, so hope everyone got part of my THANK YOU.