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Hôtel Chems
Hotels
6.6
/10
Pleasant
895 reviews
What Guests Say About Their Stay
andy
10.0
/ 10
Good location and eaay walk to town zpark and market.
Clean enough,food was nice.
Tomasz
10.0
/ 10
The location is just great. The hotel isn't really 4 star but it was comfortable. The breakfast could be better but it was good enough. The hotel is located at the back of Koutoubia mosque but I didn't mind it.
Mohammed
10.0
/ 10
Our stay at chems was very relaxing the staff were extremely helpful and very polite I would be definitely returning next year.
In the Area
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Avenue Hommane Al Fetouaki, Marrakesh, Marrakesh-Safi, Morocco, 40000
Main Facilities
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Restaurant
24-Hour Front Desk
WiFi
Elevator
Available Room Types in Hôtel Chems
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What's around Hôtel Chems
Avenue Hommane Al Fetouaki, Marrakesh, Marrakesh-Safi, Morocco, 40000
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Discover More About Hôtel Chems
General
Near Jemaa el-Fnaa
Location
With a stay at Hôtel Chems, you'll be centrally located in Marrakech, within a 5-minute drive of Jemaa el-Fnaa and Avenue Mohamed VI. This spa hotel is 1.8 mi (2.9 km) from Majorelle Garden and 1 mi (1.6 km) from Bahia Palace.
Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.
Le Grand Casino de La Mamounia - 0.3 km / 0.2 mi
Bab El Djedid - 0.4 km / 0.3 mi
Koutoubia Mosque - 0.6 km / 0.4 mi
Artisanal Craft Center Marrakech - 0.9 km / 0.6 mi
Cyber Park - 1 km / 0.6 mi
Bab Agnaou - 1.1 km / 0.7 mi
Les Bains de Marrakech - 1.1 km / 0.7 mi
Jemaa el-Fnaa - 1.1 km / 0.7 mi
Souk of the Medina - 1.2 km / 0.7 mi
Dar el Bacha Palace - 1.2 km / 0.7 mi
Casino de Marrakech - 1.2 km / 0.8 mi
Souk El Bahja - 1.2 km / 0.8 mi
Saadian Tombs - 1.3 km / 0.8 mi
Moulay Al Yazid Mosque - 1.3 km / 0.8 mi
Mellah Market - 1.3 km / 0.8 mi
The preferred airport for Hôtel Chems is Menara Airport (RAK) - 5.2 km / 3.2 mi
Facilities
Relax at the full-service spa, where you can enjoy massages and facials. You can take advantage of recreational amenities such as an outdoor pool and an outdoor tennis court. Additional features at this hotel include complimentary wireless internet access, concierge services, and a hair salon.
Business Facilities
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Dining
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar. A complimentary full breakfast is served daily from 6:30 AM to 10:30 AM.
Rooms
Stay in one of 145 guestrooms featuring flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and bidets.
All facilities in Hôtel Chems
Bar, Cafe and Lounge
Swimming Pool
Entertainment Facility
Common Space
Lobby
Things to Do
- Shops
- TV lounge
- Spa
- Garden
- Sun loungers
General
- Banquet
- Smoking area
- Parking
- Terrace
Hotel Services
- Laundry service
- Porter
- 24-hour Receptionist
- Concierge
Public Facilities
- Safety deposit box
- Coffee/tea in lobby
- Elevator
Food and Drinks
- Breakfast
- Snack bar
Transportation
- Storage
Connectivity
- Free WiFi
Business Facilities
- Meeting rooms
Nearby Facilities
- Hair salon
Sports and Recreations
- Tennis court
Accommodation Policy & General Information in Hôtel Chems
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Only registered guests are allowed in the guestrooms.
Check-in/Check-out Time
Check-in:
14:00 - 02:00
Check-out:
Before 12:00
- Airport shuttle fee: MAD 150 per vehicle
- Rollaway bed fee: MAD 200.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Pets Not Allowed
Professional property host/manager, No cribs (infant beds) available
General Information
Popular Facilities | Restaurant, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 14:00 - 02:00 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Hôtel Chems | 145 |
Number of floors in Hôtel Chems | 2 |
Another facilities in Hôtel Chems | Shops, TV lounge, Spa, Garden, Sun loungers |
Frequently asked question in Hôtel Chems
What are available facilities at Hôtel Chems?
There are top facilites at Hôtel Chems such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hôtel Chems?
The standard check-in time at Hôtel Chems is starting from 14:00 - 02:00 while the latest check-out time is at Before 12:00
Does Hôtel Chems provide breakfast?
Yes, Hôtel Chems provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hôtel Chems?
Hôtel Chems is a 4.0-star hotel.
How many floors does Hôtel Chems have?
Hôtel Chems has 2 floors.
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More Reviews from Other Guests in Hôtel Chems
Overall Ratings & Reviews Hôtel Chems
Other sources (895)
6.6
Pleasant
From 895 reviews
Cleanliness
7.0
Room Comfort
6.4
Location
8.8
Service and Facilites
6.8
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Traveler Reviews Hôtel Chems
Number of reviews per page
20
40
Top reviews
Tamoya
Leisure with Children
2.0
/10
Reviewed 58 week(s) ago
Expedia Group verified review
This property was a huge disappointment. It advertised as a four star but was more like a two star hotel. The rooms were old and sad. Staff were rude and inattentive. The only plus is the location as it is walking distance to many interesting sites. We tried to minimize our time in the hotel.
andy
10.0
/10
Reviewed 82 week(s) ago
Hotels.com verified review
Good location and eaay walk to town zpark and market.
Clean enough,food was nice.
Sandra
6.0
/10
Reviewed 89 week(s) ago
Hotels.com verified review
Hôtel bien localisé. Nourriture et service très moyen. Se faire servir au snackbar est TRÈS long.
Anil
Leisure
6.0
/10
Reviewed 90 week(s) ago
Expedia Group verified review
Just your very very very average hotel. Pro - the A/C works greats, con there is no permanent shower head - it’s weird. Also just far from everything!
Matthew
8.0
/10
Reviewed 93 week(s) ago
Expedia Group verified review
Aircon is really good like walking into a fridge when you get back, only issue we had is they don’t take card payment and never have any change when trying to buy drinks and food at the hotel. Wouldn’t order cocktails, advertised as alcoholic but we tried a couple and just tasted like lemonade
John
Leisure
8.0
/10
Reviewed 94 week(s) ago
Expedia Group verified review
It’s not a bad place to stay,
It’s just out of the way of the main centre,
But not so far you can’t walk.
John
Leisure with Partner
8.0
/10
Reviewed 97 week(s) ago
Expedia Group verified review
Ok hotel for the money,
Very noisy and basic
germain
Leisure with Partner
8.0
/10
Reviewed 97 week(s) ago
Expedia Group verified review
Extrêmement bien placé en centre ville, havre de paix, parc et piscine agréable
Lee
Leisure with Partner
10.0
/10
Reviewed 182 week(s) ago
Expedia Group verified review
Great place to stay staff very helpful and friendly
SAMER
Leisure
2.0
/10
Reviewed 185 week(s) ago
Expedia Group verified review
Very rude unprofessional staff,the way dealing with guest unexceptional, heard few complaints from unhappy guests with regards the same issues, specifically the front desk (reception)
irvine
Friends and Family
6.0
/10
Reviewed 205 week(s) ago
Hotels.com verified review
This is by no means a 4 star hotel.yes the pool is lovely.but i dont expect to have to hold the showerhead to shower.and not having a fridge in the room .really. breakfast is OK plenty of staff on hand.barstaff may be teatotal but im not.measure of vodka would have just filled the cap.and i know they have to make a profit. But when it says 5.5 dh on the coke bottle its not savvy to charge 20.
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Medoss
Leisure Family
8.0
/10
Reviewed 214 week(s) ago
Expedia Group verified review
Rooms not as they are in the pictures
Liam
8.0
/10
Reviewed 235 week(s) ago
Hotels.com verified review
The man who checked me in was very nice but it all declined after that! Room was ok came with a bath which i was so looking foward too however the water was luke warm and the water pressure meant you needed to wait a hour to fill the tub by this time the water is cold! The dark hair lady receptionist is nothing but rude! I asked where i could get my hair cut she responded we dont do that here i then enquired about a massage and she then laughed at me and said we dont do them here. Bit different to what your website says! So just assuming she is new i pulled it up on the website to which she looks at me like im stupid and says did you not listen we dont do them.
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fahd
4.0
/10
Reviewed 281 week(s) ago
Hotels.com verified review
if you're looking for a place to stay for 1 night nomore. no shower
Verified traveler
with Friends
6.0
/10
Reviewed 319 week(s) ago
Expedia Group verified review
The things which I don’t like when I went there people cleaning the rooms they was knocking on the door in a very hard away all the time and they wasn’t doing very well with the cleaning, linen was not in a good quality porters, they wasn’t okay to help with the luggage for a check in and check out we pay Money for the transfer, no one come to pick up us from airport in the middle of the night and when we asked for early pick up they told us we cannot do that and after three calls they agree and the driver was 35 minutes late!!!!! For a breakfast room they haven’t got water given to the people and all the time they was short with things if I have to account displays as a four-star hotel I can give you one star((((((((((
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Chris
Leisure with Partner
2.0
/10
Reviewed 329 week(s) ago
Expedia Group verified review
This is a terrible hotel and Expedia should be ashamed to have it as part of their organization. The concierge is the only positive about this hotel. Otherwise, it is disgusting. The breakfast included antique croissants, which could act as rocks as part of an avalanche. I am pretty sure some dictators of various countries are more friendly than the receptionists. I believe the snake charmers of Medina need to come and play a tune for the receptionists to perhaps cheer them up or an investment into customer service training. The cleaners are nice but are really attempting to either polish a turd or roll it in glitter. NEVER NEVER NEVER book during a new year as they will do you for £100+ per person for a “Gala Dinner” that involves the breakfast staff adding a bow tie to their morning blazers and serving poor food. The majority of guests left part way through the meal, as it cuisine began to replicate a scene from Indiana Jones. Back to the concierge, a good man who booked us two good trips, which allowed us to stay away from Hotel Chems for at least a few hours - god bless you!
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Verified traveler
Leisure Family
2.0
/10
Reviewed 338 week(s) ago
Expedia Group verified review
Dirtiest hotel I’ve ever stayed at. I’ve stayed in plenty of 9 to 30 dollar a night Riad’s and cheap hotels all over Morocco and this place was absolutely the worst. Horrible staff, rude and unhelpful. Bed literally had ants crawling on it. The room smelled of raw sewage so bad when we would turn the room fan unit on. The staff refused to move us. So we checked out after our first night of 5 and went to a different hotel. I couldn’t believe the service and dirty conditions of this hotel. Every trip I’ve ever taken to Morocco I’ve always been impressed with the kind people and beautiful facilities. This place should be a last resort, if you can go somewhere else do it!!!!!!!
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D.
Leisure with Friends
6.0
/10
Reviewed 357 week(s) ago
Expedia Group verified review
We loved how close the hotel was to the main square, however some of the staff were incredibly blunt and unhelpful at times. We asked to have breakfast arranged for an early start (4:45am), having paid for this, we were looking forward to water and fruit at the least, and yet the reception told us to speak to the restaurant staff, who told us this was impossible. A shame really. Booking tickets was also a little difficult and required two people to speak to the front desk separately to get a response!
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Tomasz
10.0
/10
Reviewed 360 week(s) ago
Hotels.com verified review
The location is just great. The hotel isn't really 4 star but it was comfortable. The breakfast could be better but it was good enough. The hotel is located at the back of Koutoubia mosque but I didn't mind it.
anno
Leisure Family
4.0
/10
Reviewed 361 week(s) ago
Expedia Group verified review
The WiFi did not work for the whole duration of the trip, the room booked bathroom door locked at 3am in themornign and had to move rooms which had no working AC.
Continetal breakfast with no water/toast and only fruit available was oranges.
beign a 4star hotel i was disappointed there was not water/kettle in the rooms and room had smell
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Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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