What do past guests say about Kasbah Africa?

Kasbah Africa is well-known for its Location, Service and Facilites, Cleanliness, as reviewed by verified Traveloka guests.

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Kasbah Africa

Name: Kasbah Africa
Address: Douar Torort, Azzaden Valley, Al-Haouz, Marrakesh-Safi, Morocco, 40000, Douar Torort, Azzaden Valley, Marrakesh-Safi, 40000, Morocco
Rating: 8.4

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8.4

/10

Very Good

30 reviews

What Guests Say About Their Stay

Glen

10.0

/ 10

I thoroughly enjoyed my stay here and would definitely like to return some time very soon. The staff are without exception fantastic and couldn’t do more to make sure your stay is exactly what you want it to be. The scenery and surroundings are absolutely stunning and you can immerse yourself into the local culture very easily if that’s what you want to do or if you crave being in the hustle and bustle of the city then transport into Marrakech is easy to arrange.

Matthew

10.0

/ 10

What a brilliant hotel, the individual rooms were exactly what we needed but the highlight is the view from room and around the hotel which is like nothing else. The staff are brilliant also, very attentive and always on hand to help. Would highly recommend!

Nicky

10.0

/ 10

A great, restful stay. Staff couldn't be more welcoming and helpful. A super place!

In the Area

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Douar Torort, Azzaden Valley, Al-Haouz, Marrakesh-Safi, Morocco, 40000

Main Facilities

This accommodation offers:

Outdoor pool

Table tennis

Parking

Luggage storage

Garden

Train station pickup

Outdoor facilities

Barbecue

Kasbah Africa is located in area / city Al Haouz. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

What's around Kasbah Africa

Douar Torort, Azzaden Valley, Al-Haouz, Marrakesh-Safi, Morocco, 40000

Discover More Places

Discover More About Kasbah Africa

General
On the riverwalk

Location
Located in Ouirgane, Kasbah Africa is on the riverwalk, within a 15-minute drive of Toubkal National Park and Barrage Ouirgane. This family-friendly country house is 8.8 mi (14.2 km) from Souk Hebdomadaire Ansi and 17 mi (27.3 km) from Plateau de Kik.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Toubkal National Park - 4.1 km / 2.6 mi
Barrage Ouirgane - 7.9 km / 4.9 mi
Souk Hebdomadaire Ansi - 14.2 km / 8.8 mi
Plateau de Kik - 27.3 km / 17 mi
Cascade Imlil - 31.8 km / 19.8 mi
Lalla Takerkoust Lake - 35.1 km / 21.8 mi
Amizmiz Square - 35.5 km / 22.1 mi
Aguergour Paragliding - 36.9 km / 22.9 mi
Tin Mal Mosque - 44.8 km / 27.8 mi
Saffron Garden - 48.7 km / 30.3 mi
Anima Garden - 51.1 km / 31.7 mi
Ecomusee Berbere - 51.1 km / 31.8 mi
Takerkoust Dam - 51.3 km / 31.9 mi

The preferred airport for Kasbah Africa is Menara Airport (RAK) - 60.8 km / 37.8 mi

Facilities
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional amenities at this country house include complimentary wireless internet access, concierge services, and a fireplace in the lobby. Getting to nearby attractions is a breeze with the area shuttle (surcharge).

Business Facilities
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.

Dining
Grab a bite to eat at the country house's restaurant, where you can enjoy drinks at the bar/lounge, take in the pool view, and even dine alfresco. You can also stay in and take advantage of the room service. A complimentary continental breakfast is served daily from 8 AM to 11 AM.

Rooms
Make yourself at home in one of the 8 air-conditioned rooms featuring DVD players and flat-screen televisions. Rooms have private patios. Satellite television is provided for your entertainment. Bathrooms feature showers, complimentary toiletries, and bidets.

All facilities in Kasbah Africa

Facility

Outdoor pool

Table tennis

Swimming Pool

Entertainment Facility

Common Space

Lobby

Accommodation Services

Transportation

Secure parking
Limited parking
Area shuttle with surcharge

Things to Do

TV lounge
Outdoor pool
Picnic area
Garden
Barbecue
Outdoor facilities
Pool sun loungers

Food and Drinks

Continental breakfast
Breakfast

Connectivity

Free WiFi

General

Fireplace in lobby
Parking
Terrace

Accessibilty

Disabled access friendly

Public Facilities

Parking
Smoke-free area
Safety deposit box

Shuttle Service

Train station pickup

Hotel Services

Luggage storage
Multilingual staff
24-hour Receptionist
Concierge

Sports and Recreations

Table tennis

Accommodation Policy & General Information in Kasbah Africa

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

24-hour pool access
Contactless check-in and contactless check-out are available.

Check-in/Check-out Time

Check-in:

14:00 - 00:00

Check-out:

Before 12:00

Airport shuttle fee: MAD 450 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Only Dogs Cats Allowed

Professional property host/manager, Contactless check-out is available, Contactless check-in is available, Essential workers only - NO, No elevators

General Information

Popular Facilities
Check-In / Check-Out Time	From 14:00 - 00:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Kasbah Africa	8
Number of floors in Kasbah Africa	1
Another facilities in Kasbah Africa	Secure parking, Limited parking, Area shuttle with surcharge, TV lounge, Outdoor pool

Frequently asked question in Kasbah Africa

What is normal check-in & check-out time at Kasbah Africa?

The standard check-in time at Kasbah Africa is starting from 14:00 - 00:00 while the latest check-out time is at Before 12:00

Does Kasbah Africa provide breakfast?

Yes, Kasbah Africa provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Kasbah Africa?

Kasbah Africa is a 3.0-star hotel.

How many floors does Kasbah Africa have?

Kasbah Africa has 1 floors.

How many rooms are available at Kasbah Africa?

Kasbah Africa has 8 rooms in total.

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More Reviews from Other Guests in Kasbah Africa

Overall Ratings & Reviews Kasbah Africa

Other sources (30)

8.4

Very Good

From 30 reviews

Cleanliness

8.4

Room Comfort

7.8

Location

10.0

Service and Facilites

8.6

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Traveler Reviews Kasbah Africa

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Top reviews

Glen

with Partner

10.0

/10

Reviewed 21 week(s) ago

Hotels.com verified review

Sandy

with Partner

4.0

/10

Reviewed 23 week(s) ago

Expedia Group verified review

The property needs an update. Menu is limited and some windows never close, so bugs enter the bedrooms freely. People are very helpful but English is limited. I wouldn’t stay here again

Matthew

with Partner

10.0

/10

Reviewed 31 week(s) ago

Expedia Group verified review

Nicky

with Partner

10.0

/10

Reviewed 47 week(s) ago

We had a fantastic week af Kasbah Africa at the end of March. The location is stunning with amazing views from both the rooms and the swimming pool and garden. A holiday here can be as active or as relaxing as you want it. There is genuine warmth & hospitality here. We were offered dinner in our room one night as it was pouring with rain, to save us braving the weather outside and we were even invited to try the staff's tagine one lunchtime. Thank you so much Redouan (the manager) and the Kasbah Africa team.

Kasper

with Partner

2.0

/10

Reviewed 403 week(s) ago

Hotels.com verified review

We travelled from Marrakech airport to Kasbah Africa by taxi - the journey was lovely with beautiful views of the mountains. However, we arrived at Kasbah Africa and there was no one there - no other guests at all. Admittedly it was low season but it was still a very unsettling experience. From this point onwards our stay got worse and worse. There are no other restaurants, villages or even tiny stalls where you can buy anything so you have to stay at Kasbah Africa. The prices are very very expensive for the quality and quantity of food. We paid 600dh (approx £55) for 1 tagine, 1 salad, 2 apples and a bottle of wine! Avoid the food at all costs because it’s not worth it! We mentioned to the staff that we were very unhappy with the food but we were told we were wrong and that this was normal... We asked for a discount because it really was very bad and one member of staff got very aggressive with us. If we were female travellers we would have felt very intimidated being there. We planned to stay for 2 nights but we left after the first night because of how bad the service was. There are much nicer places with more friendly staff and more to do in the local area. The location is very beautiful but that is it. Since returning to the UK we have asked for some sort of compensation for the bad experience we had but the company that manages the property has ignored our requests. It’s a shame that we have been forced to write such a negative review as Kasbah Africa has potential.

Eric

10.0

/10

Reviewed 507 week(s) ago

Hotels.com verified review

I spent 5 nights at Kasbah Africa and it was a tremendous stay and experience for the value. The rooms are spacious and charming with wood stoves and offer beautiful mountain views. The home-style cooking is very traditional but delicious. Travelers should understand this isn't a bit of a more rustic getaway - as long as they keep that in mind, they will enjoy their stay and the magical surroundings.

Verified traveler

Family

4.0

/10

Reviewed 516 week(s) ago

Hotels.com verified review

Watch the billing on this hotel. I didn't notice "Additional Charges and Taxes" that almost doubled the cost of the room. I complained and was told it came from the hotel. I questioned the hotel and they said they didn't know. The charge wasn't for the kids, nor are the taxes 90% in Morocco. The host asked the owner and he said he didn't know either, but did nothing about it. In the end it was never resolved. No one cared. The room was way too expensive for what it was as a result. The road to the hotel is dirt and fairly bad, though doesn't need a high clearance vehicle if you navigate properly. Passing oncoming cars requires you to stop and edge by in many places. The hotel is 3km up the road. There is no food nearby except at the hotel. Dinner is 200 MAD, lunch 150. This is very expensive for morocco. There is no menu. If you don't like it you're going into town and driving up the road in the dark which isn't really appealing. This made it difficult with kids. After being ripped off on the room rate I wasn't going to pay 200 MAD for dinner. The host was very helpful and gracious. Probably the best thing about the hotel. The location is beautiful. A river flows below the hotel. It's a relaxing place. But the place is more set up for package tours where everything is included and they company that runs it does this. Nice spot but too difficult and no one resolved my billing issue.

Steve

2.0

/10

Reviewed 523 week(s) ago

Expedia Group verified review

This is the worst hotel I have ever been too. 1. First Impressions of the hotel are that you are totally isolated, there is nothing nearby and you will have to make up your own activities. 2. The hotel manager informs you there is no clean drinking water and we would have to buy drinks from the hotel. But we were told “you will be provided with a jug of water to brush your teeth”. In our case this jug of water never arrived and when we asked for water then they offer to sell us bottled water at a premium. 3. The safe in the room did not work even though they warned in the leaflet that you should lock your valuables away so as not to tempt the staff. 4. On arriving in our room we were greeted by a pack warning us of local dress code. 5. The beds were uncomfortable on a double bed two mattresses were at best rubbish and broken. When raised to the manager we were informed it was not a problem for him. 6.The swimming pool was dirty 7. The Kitchen resembled a kitchen from an episode of “Ramsay’s Kitchen Nightmares” Upon Raising concerns the hotel manager informed us we could move to another location within the group only for the following to occur: Check Out Hidden Costs and very questionable Taxi Charges and exchange rates. The Manager informed us we will be relocated we left the hotel more like refuges than holiday makers however happy to escape the hotel, its staff and its UK owners. Only for them to dump us on the roadside in Marrakech no hotel and a lot of hidden charges

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