Riad Al Jazira

The room was clean, lovely and friendly staff. In a good area, I felt totally safe.

Overall, I had a mixed experience at this place. The staff were absolutely amazing 10/10. Everyone was very kind, helpful, and welcoming, which really made a difference during my stay. However, there were a few downsides. The breakfast became repetitive, as the same items were served every day, which got tiring after a while. I also noticed that the bedsheets were only changed every two days, which wasn’t very comfortable for me. The Wi-Fi was another issue it only worked properly at the reception area. Thankfully, I had my own data; otherwise, staying connected would have been difficult. As for the spa, the hammam experience wasn’t great, but on a positive note, the massage itself was very good and relaxing. In summary, the staff and massage were highlights, but improvements are needed with the Wi-Fi, housekeeping frequency, breakfast variety, and hammam experience.

Very clean and welcoming place. Had a really good time and will go again.

Great place to stay!

My friends and I had an amazing stay. From our pickup at the airport to on site spa services to amazing breakfast I can't recommend this location more. Thank you to the amazing staff for your wonderful restaurant recommendation and help navigating the city.

This hotel is really decorated beautifully but was not my favorite riad we stayed at as some of the staff was not that helpful/welcoming. However, there were a few members who were far more helpful, really depended on who you dealt with. I also thought the area around the riad was a bit more dodgy than other areas we stayed in. If I were a female traveling alone I would recommend other areas. The rooms were nice and had air con which was nice. The breakfast was also great!

3 stars at best. We just stayed here for 2 nights and the hotel left a lot to be desired. First off the WiFi connectivity is absolutely horrible unless you are standing by reception. We basically had no internet in our room and none in the roof top lounge area. Our room was right by the common area so it was very loud at night and in the morning. The doors are a joke and offer no privacy and sound proofing same goes with the windows. The location is good if you want to be in the old town and it's about a 20 minute walk to get to the new area. The staff are friendly and helpful. Note that you have to pay a local tax for each room night stay per person.

We really enjoyed our stay - there was a great pool, and very helpful staff.

The property was perfectly located, have a great staff that was very attentive, and ownership bent over backwards to make the visit a pleasure. Will certainly recommend to anyone visiting Marrakesh for the first time or any returns there after.

We had an amazing last night in Morocco here. Although hard to find, we were so happy with our stay! Abu was incredible at check in, giving us a tour and ensuring we were happy and comfortable. Breakfast was good compared to our other hotels - but sitting by the pool while we ate made it amazing.

I stayed here for 3 nights with my mom in the junior suite, it’s a lovely establishment. First and foremost, the front desk host for the evening/night/early morning is amazing! He checked us in and got all of our requests taken care of in a very timely manner and is always happy to help. For our early morning departure on the last day, he served us breakfast with very fast service, organized a taxi for a very reasonable price and moved all of our luggage to the taxi stan!! For this, I am giving a 5 Star for service! the day shift staff are ok. Medina is very chaotic but this part of the Medina is nice and quiet, other parts I say avoid staying. All the hustle and bustle does get too much! I think my experience here was good but not spetacular. The pool is great for cooling off. Value for money is good. We had a living room downstairs (no ac, so it can get hot), Private Stairs to bedroom (yes ac, but it’s hard to find a perfect temperature, directly over the bed so if you leave it on it’s too cold with the thin layer of cover, if you turn it off it’s too hot in summer) and bathroom and Terrace entry. There’s restoration, construction going on for some part of the roads that you have to pass by, it’s all muddy and dirty. (But that’s almost everywhere) Breakfast is nice and I’ll say give this a go if you want to experience a nice Medina riad experience.

Stunning Riad! Everyone there are very friendly and helpful. Booking a transfer with the Riad is recommended, it’s not easy to find!

The service was amazing. Any possible need we had they were more than willing to accommodate. The room was wonderful and the beautiful 17th century property was like taking a step into the history books. The only thing that could make it better is parking instructions.

Very nice Riad in the old Médina. Friendly staff and clean nice Riad. Only thing is their recommendations are all for very pricey options, tours, resto’s etc. Best to just book tours and restos on your own.

Really amazing hidden Riad. Hidden and tucked away but when you walk through the doors? WOAH is it beautiful.

Initially we were given a room on the ground floor, and after requesting a change of rooms the staff couldn’t have been more accommodating and gracious as they moved us to a lovely room on the first floor. The night manager was so kind in recommending, accompanying and collecting us from our restaurant on two evenings and everyone was absolutely charming and friendly. The hotel has authentic and charming courtyards, although some greenery on the roof terrace would be nice.

The Riad is in a secluded part of the old town which gives a welcome break from the hustle of the surrounding area. Amazing food in Marrakech with plenty to see but you will be harassed.

The contrast between exterior and interior is stark: a dark, low approach and a soaring, light interior. The staff is nice and able to arrange transportation transfers. The food service is surprisingly good, thus sparing me the hassle to negotiating the intimidating neighborhood by myself at night to seek dinner. My room was an interesting enclosed area next to one of the beautiful courtyards, comfortable bed, nice hot shower, good wifi. There were only slivers of windows, and the only way to really get light was to leave the massive, wooden doors open, with just a white curtain partition to the public space. Unfortunately for me, it is winter now and quite cold, so I could not really enjoy the courtyards or rooftop. The location is about 30 minute walk to the main square (not that pleasant for a solo tourist due to aggressive locals).

Lovely riad! We were so happy with our experience and wished we could have stayed longer. We are so happy to have had the chance to discover Riad Al Jazira and hope to be able to return soon. We will happily recommend this riad to our friends and family.

Wonderful atmosphere with lovely staff. Food was amazing and the rooms are elegantly decorated with true Moroccan spice. We adored it!