Riad Ksar Saad & Spa

Very noisy. One of the receptionists is very nice but the other is not.

Great Riad, very central and fantastic staff. Patrice and Hussan really look after you and happily explain the city to you. They even tolerated my French with a smile! Rooms are very pretty and well sized, always clean. Breakfast was plentiful and extremely tasty. A 2 minute walk to the Kasbar Mosque and 15 minutes to the Centre of the old town, but through the picturesque old streets - great location.

Convenient location in the Medina. Patrice and the staff were accommodating with our every request.

Situated in a quiet location a couple of minutes away from the kasbah. Rooms were clean and comfortable but very unsoundproof. Breakfast wasn't great. Wifi works in some of the rooms and communal areas. We had a nice dinner there which we prebooked. Driver service to and from the airport vety efficient

This is a warm and friendly Riad, close to the square and once located, easy to travel to and from. Our hosts were kind, friendly and very helpful. We booked a standard room which was a mistake. It's small (though we made it work). I would suggest an upgrade on room size (it's not much more) but all else was lovely. On a morning when we required an early breakfast for travels we were accommodated. Miss that fresh squeezed orange juice! Thanks to all who made our stay so lovely. I also recommend enjoying a Hamman. It was a welcome cleanize after the trip to the desert.

One week holiday in Marrakesh. A few tourists but mainly locals in the Kasbah area. Busier in the medina.

Great staff, beautiful riad with spectacular design.

nice and clean hotel and staff were very helpful

Excellent staff, they really made our stay worth it. Breakfast was delicious, helped us arrange all trips and taxis and very safe environment.

This was mine and my 3 female friends first time visiting Marrakech and we did a lot of research. Prior to the visit I emailed Florence, the manager who always replied to me really quickly with any queries I had. Florence arranged our airport transfers, excursions and even our lunch for arrival prior to us getting there. When we arrived we were served tea and biscuits and given a lot of information such as: Where to eat (in price order,) wifi password, map of Medina, key places to visit, cost of taxis and what not to do so we were fully prepared. All the staff were so helpful and friendly and could not to enough for us. They printed off our boarding passes, booked tables in restaurants and ordered taxis for us. Someone was there 24/7 to help. The Riad was so peaceful and chilled which was nice after a day in the crazy city of Marrakech. Breakfast was an unlimited buffet of breads, toast, pancakes, spreads, cereals, fruits, coffee, tea and fruit juices. The views from the roof terrace were great and the location was perfect. We were walking distance to the main square, souks, markets stalls, Saadian tombs, Bahia palace as well as close to the outside of the Medina where we visited the famous La Mamounia hotel and Comptior Darna restaurant. The rooms and the hotel were clean and comfortable and the Riad gave the perfect Moroccan experience!

Had a great stay at the Riad. Staff very friendly and welcoming. Very accommodative to my special needs.

As with all Riad sounds made outside your room will echo around. So it is good that the location seems to attract more experienced travelers and people working in the city. Anything you need can be provided by the staff as they have seen it all before and nothing can happen that can't be sorted. So as it is spotlessly clean, warm, friendly and in a handy place, that about covers it.

Good Hotel. Miserable Lady in charge and not friendly. Breakfast boy very helpful and good personality too. The girls cleaning the rooms were really super and worth every penny. The area is magical.

Extremely nice, very good value. Planning to return next year.

This is definitely not 5*. The room itself was basic and the general experience was odd and not that of a normal hotel. Having our keys taken from us whenever we left the hotel at night was very strange as was the extortionate prices for services such as camel riding. Definitely would not recommend to anyone.

I stayed in Riad Ksar Saad for my 7th visit to Marrakech. I have traditionally stayed in hotels in Marrakech, but decided that this time I would try a Riad, and I was not disappointed. The Riad is in the Kasbah area of Marrakech and is a short walk from the Jemaa el Fna. The route is very easy too, so don't worry you won't get lost. The Riad also provides you with a map, that has restaurant recommendations on it too. My friend and I arrived late in the evening, and we were greeted by the lovely Hamsa who checked us in and helped us with our luggage. I cannot praise Hamsa enough. He works so hard, always has a smile on his face, and is always happy to help you with whatever you need. Our rooms were lovely with a nice bathroom, comfortable bed and most importantly air conditioning. It was well over 40 degrees during our week there, so the air con was very much needed. I have seen reviews where people have complained that their is no TV in the room. Well you don't travel all the way to such an amazing place to watch TV. I actually found it really nice that the temptation wasn't there anyway. I spent a couple hours every afternoon on the rooftop, soaking up the sun and taking in the amazing calls to prayers for Ramadan that ring around the city. The breakfast was small in terms of choice, but there was plenty to eat and for the price we paid for a week in the Riad, I was surprised to have breakfast included. We had an absolute bargain! I would definitely stay here again!

The hotels 12 room is badly designed. The bathrooms can not be used. Right at the entrance of the room without a place to put the shower head. The water splashes all over and there is a major danger of slipping after a shower of you can ever accomplish to wash yourself. The internet does not work at all on the rooms and spotty at the entrance. They do serve jam and butter in the morning if you like that as a breakfast. They charged us 27 euros for 2 towels that just got couple henna spots which can be easily washed. Stayed April 2016

I thoroughly enjoyed my stay at this Riad. They arranged for a driver to pick me up from the airport. He drove me to Rue de la Kasbah and then we had to get out and walk because the car couldn't possibly get up Derb Sbaia. Derb means alleyway. So at first the Riad seems really secluded and tough to find but if you pay attention, it's actually quite simple. My room was very nice and had an air conditioning unit with a remote control so I could regulate the temperature. The staff are very helpful and friendly. You need to leave your room key when you leave but there is always someone available to let you in. Just press the bell and they will see you on the camera and buzz you through. You have to order your meals in advance but it is worth it. The food is excellent. This was my first solo trip and I was well looked after. I would happily stay here again.

I booked this Riad as a chance to take in the culture in Marrakech. I read that breakfast and in-room WIFI was available so I booked this for our weekend trip. We arrived late, but arranged car service with the Riad which was a BIG help. We didn't have to worry about navigating the dark streets to the Riad on our own. The place isn't hard to find once you've been there, but the first night it was very late, there were many people out and the streets are a bit dark. The driver was quite helpful! Starving, the overnight manager was nice enough walk us back to the main street to get food which was appreciated. The room we initially booked did not have Wi-fi access in the room so we requested a switch. There was no access in the second room either-but no use in continuing to complain. Wifi is available in the common areas, but if you need a good connection and prefer not to have to sit in the lobby- then I wouldn't recommend this place. Breakfast was served daily but very, very limited. For us it was a morning snack before venturing out to get a full meal. The room itself was clean. The shower had a very slow drain so before you are done showering you are up to your ankles or above in water- not good for germaphobes :) The staff was pleasant however. Overall the stay was fine-not 5-star as expected but not the worst.

Our room was very strange. You enter through the bathroom. Then, there is a mirrored closet in the bathroom and clear glass in the door to the bedroom, so basically if you are sitting on the toilet, whoever is in the bedroom can see you. Extremely awkward. There also was a big spider in the bathroom. There is currently a lot of construction in the area, so the street is very torn up. When we arrived, the manager was with other guests and just left us sitting and waiting, rather than at least getting us started on paperwork, which would have been more efficient and saved us time. I would not recommend staying here. The best part was the accommodations that were made for a private driver to take us to the airport early in the morning.