Hotel Nova

Buen Hotel turistitico para parejas.

Location is excellent; near Dam Square and tram stop. The staff is friendly and sometimes helpful, and the lobby coffee maker was appreciated. But room has only one hard plastic chair (no place for second person to sit), no microwave, and old worn carpet. Also there is a dangerous large step (about 8 inches) into and out of the bathroom. Unable to control temperature in room without asking staff member at front desk make the adjustment. Sloping floor toward wall at side of room makes walking, especially in the middle of the night, risky. Some kind of rolled up useless dirty carpet along that side wall. Only got one housekeeping service, out of 6 days, 5 nights. Some of the days we asked for no room service but would’ve appreciated at least one more day, which we requested, maybe the 21st or 22nd to empty garbage cans and remove wet towels off the floor. When we asked the desk if we could have housekeeping service because our garbage cans were overflowing, she just said “well there’s additional plastic garbage bags underneath your trash bag.” In other words, “take out your own trash, put in your own new trash bag, here’s some towels.” Isn’t housekeeping one of the advertised services what we were paying almost $400 a night for? Because it certainly wasn’t for a modern, well kept up, warm at our desires, safe and convenient to walk around or sit in, room. Also, the breakfast should be included. We won’t be staying here again.

For a budget property, we found this to be an excellent choice. Very well located between Dam Square and the Jordaan, and only a 15 minute walk to Central Station where a lot of the tours go from. There was a tram stop a block away and a subway stop 5 minutes away. The family room was very roomy and comfortable. Quite a bit of street noise on the front side so be aware of that - we had earplugs so didn't not have an issue with it. We did not partake of the breakfast so cannot comment on the food, but we saw it and it looked like a great spread.

Generally ok experience and good location, and hotel staff were kind but a bit disorganized and unresponsive. “Clean” towels had strands of someone else’s hair embedded in them.

Desk staff were fantastic and very helpful. Room was clean and updated. Breakfast was great. Staff kept breakfast area clean and well stocked. Coffeemaker was fantastic. Grocery store one block away. Main tram stop just yards. Great location. Will gladly stay there again.

Perfect location, central to all the shops. The room was very comfortable and clean :) I have visited Amsterdam many times and this was my favourite place to stay. I also felt very safe in knowing there was 24h reception!

Room was spacious and clean. Breakfast was lovely with a good selection. There’s a coffee machine that you can get free drinks any time. Staff were all very friendly and helpful, they would even send your postcard for free! The hotel was really quiet even it’s at such a central location. Really impressed with our stay. The only down side is that there are a few steps at the entrance and the lift is a bit small but very good value!

Everything was nearby. Only negative was don’t have a room facing street. Very noisy to very late in evening. Great location.

Room was good, close to everything, facilities good, the only thing that let it down was the low pressure of water from the shower.

Lovely spacious clean room. Basic but every we needed. Staff Lovely and helpful. Would definitely stay here again. The free tea and coffee was a lovely touch. It was my 50th birthday and a great time celebrating with friends 😌

The staff were extremely welcoming and helpful. Bedroom was very cosy, clean, spacious. Location was perfect too, walkable to everything.

Friendly staff. Very clean. Very happy with the water dispenser and the coffee machine.

The bedroom was clean. There are no amenities in room such as coffee maker. The bathroom noticeably smelled like it moldy or mildew coming from drain

Breakfast was ‘free’. Ok, nothing special. Orange juice reconstituted. Card needed for access to building. In a fairly quiet area at night, but convenient to shopping, canals, 9 streets and walking distance to all sights. Supermarket close by. 20 minute walk from train. Comfortable room. Would recommend more vacuuming as socks found under bed from previous guest. Terrible lumpy pillows. Bathroom small. Not enough storage space for two people. Building works going on outside room for 3 days. Luckily not there for most of the time. Would however recommend for location.

The staff was courteous and friendly. Breakfast was excellent. The hotel was peaceful

comfy enough weird tho

Check in and check out was easy staff is very friendly. Location is perfect walking distance to almost everything. Only complaint is carpet needs updating and the walls are not soundproof so you can hear people when they’re walking and talking in the hallways. Other than that it was perfect felt safe as a solo traveller

Very dated

Muy buena ubicación del hotel, puedes caminar a todos lados, habitación amplia. Estuvimos dos noches, la limpieza de la habitación fue pésima, solo tendieron las camas y las tendieron dejando algo de nuestra ropa cubierta debajo de las sábanas, se notaba el bulto de ropa debajo de las sábanas, como no lo notaron? Una mesa estaba sucia con basura, platos, vasos y cubiertos y no recogieron ni limpiaron nada. En su momento no hicimos la queja porque ya salíamos al día siguiente pero nos pareció un descuido grande.

The Nova has been my go-to hotel for a very long time, but I don't think I can stay there again. I had requested a room accessible by elevator and none was available, so my friend and I, both of whom have mobility issues, had to climb stairs to our room, which wasn't always easy. The breakfasts were not free, although I didn't mind paying for them. The service was outstanding and the food was always good. I liked that the trams were a short walk from the hotel, too. So was Albert Heijn. It's not that I don't want to stay there again, it's that I don't think I can due to mobility issues. Thanks.