What do past guests say about SkyCity Hotel?

SkyCity Hotel is well-known for its Room Comfort, Cleanliness, Service and Facilites, as reviewed by verified Traveloka guests.

USD | EN

Support

Search Hotels

SkyCity Hotel

Name: SkyCity Hotel
Address: Corner Victoria and Federal Streets, Auckland Region, New Zealand, 1010, Corner Victoria and Federal Streets, Auckland Region, 1010, New Zealand
Rating: 8.8

Hotels

8.8

/10

Very Good

1,483 reviews

What Guests Say About Their Stay

Esther

10.0

/ 10

Everything was spot-on..right from the Greeting Guest's from Front-desk, great Customer Service, Restaurant Areas, Housekeeping, Excellent Room, amenities, bathroom, safe, love how you put the Room Guest's name onto T.V..all the facilities, comforting, n yes the Casino, Great job with all Staff, they need a medal, I will recommend for families, n myself will be coming back for Luxury Retreat again, right n the heart of town/central.n also activities..so thank you very much, thoroughly enjoyed my Stay..

Irene

10.0

/ 10

The hotel is very central, good for people to see around Auckland city. Also Intercity bus station is there, quite convenient. There are a lot things to enjoy in the hotel too. The hotel is very well kept.

Albert

10.0

/ 10

Our go to place for staying in the heart of Auckland, from the 'wings' at Andy's to the various late night food options at Food Republic plus all the other venues available in and around Sky City. Of course we also had to make sure the casino didn't fall over by making a small donation. Thanks once again SkyCity

In the Area

See Map

Corner Victoria and Federal Streets, Auckland Region, New Zealand, 1010

Main Facilities

Restaurant

24-Hour Front Desk

Parking

WiFi

Elevator

Staying at SkyCity Hotel is a good choice when you are visiting Auckland Region. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Available Room Types in SkyCity Hotel

Speed up your search by choosing what you need

Price Display

Now you can enjoy more benefits, including the option to pay near your stay date!

Got it

SkyCity Hotel Address: Map & Location

Corner Victoria and Federal Streets, Auckland Region, New Zealand, 1010

Discover More Places

Discover More About SkyCity Hotel

Location

Staying at SkyCity Hotel is a good choice when you are visiting Auckland Region.

About SkyCity Hotel

The hotel’s fitness center is a must-try during your stay here.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from SkyCity Hotel exclusively for you.

SkyCity Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at SkyCity Hotel.

All facilities in SkyCity Hotel

Others

Hotel Services

Laundry service
Tours
Multilingual staff
Newspaper in lobby
Luggage storage
Express check-out
Porter
24-hour Receptionist
Concierge

Public Facilities

Others
Elevator
Restaurant
Smoke-free area
Safety deposit box

Things to Do

Shops
Casino
Spa

General

Parking
Banquet
Parking (surcharge)

Nearby Facilities

Souvenir shop
ATM/Banking

Kids and Pets

Babysitting with surcharge

Food and Drinks

Transportation

Valet parking (surcharge)

Connectivity

Free WiFi

Business Facilities

Meeting facilities

In-room Facilities

Sports and Recreations

Fitness center

Accommodation Policy & General Information in SkyCity Hotel

Important Note

Covered self parking fee: NZD 35 per day
Covered valet parking fee: NZD 60 per night (in/out privileges)
Rollaway bed fee: NZD 60.0 per night
Credit card charges are subject to a surcharge of 1.8 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector

Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:

From 15:00

Check-out:

Before 11:00

Hotel policy is not yet available.

General Information

Popular Facilities	Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time	From 15:00 - to 11:00
Available rooms at SkyCity Hotel	323
Another facilities in SkyCity Hotel	Laundry service, Tours, Multilingual staff, Newspaper in lobby, Luggage storage

Frequently asked question in SkyCity Hotel

What are available facilities at SkyCity Hotel?

There are top facilites at SkyCity Hotel such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)

What Time is Check In & Check Out at SkyCity Hotel?

Check-in time at SkyCity Hotel is staring from From 15:00 while the latest check-out time is at before Before 11:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.

What is The Star Hotel Classification of SkyCity Hotel?

SkyCity Hotel is officially classified as a 4.5-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.

How many rooms are available at SkyCity Hotel?

SkyCity Hotel has 323 rooms in total.

Does SkyCity Hotel provide parking?

Yes, SkyCity Hotel provides parking. Please confirm details directly with the hotel.

See All

More Reviews from Other Guests in SkyCity Hotel

Overall Ratings & Reviews SkyCity Hotel

Traveloka (8)

Other sources (1,475)

8.8

Very Good

From 1,475 reviews

Cleanliness

9.0

Room Comfort

9.2

Service and Facilites

9.0

Sort by

Most Relevant

Preferences

See All

Traveler Reviews SkyCity Hotel

Number of reviews per page

Top reviews

Esther

Leisure

10.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Michael

Leisure

10.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Convenient

Dave

Business and Leisure Family

10.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Nice place and very central

Irene

Leisure Family

10.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Rajesh

10.0

/10

Reviewed 14 week(s) ago

Hotels.com verified review

Great

Albert

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Lisa

Business Family

8.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Restaurant Staff not very friendly

David

8.0

/10

Reviewed 15 week(s) ago

Hotels.com verified review

Lifts were very busy

Wilhelmina Martha

Leisure

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Excellent place to stay if you have to stay somewhere in Auckland CBD. Being a casino property it has heaps of security and places to eat and drink.

Ashley

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Very good

John

Leisure Family

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

None

Ashlynn

Leisure with Friends

4.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

No Microwave, no Cutlery incase you brought something up to your room with you, no Hot Chocolate for those who don’t drink Tea or Coffee. Have to drink out the bathroom tap. Outlets in weird places. Lighting was terrible. Bella who checked us in did a horrible job at explaining the parking situation. Told us it would be $35 for our 2 night stay and didn’t mention we had to come back to reception to get a parking discount pass so we paid $48 and when we went back to ask what happened and spoke with Misha she was so lovely and explained everything perfectly and said to go to the parking office to get a refund so we went to the parking office and they said they don’t issue refunds and that’s the receptions job. Went back to Misha and she said they don’t issue refunds either but gave us an email to inquire further with management. Checked out with Bella again and she tried changing another $35 for parking and tried arguing with us when we asked for a single exit pass. Very disappointed with Bella’s service. Misha was amazing. Won’t be staying again.

Florrie

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Great stay, enjoyed the casino and the food local was perfect

Sandra

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Bed was huge and very comfy

Sophie

Leisure with Partner

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Great

Steve

Leisure Family

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Great property, great location and friendly staff. Highly recommended A+

MATT

Leisure with Partner

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

We were staying here for the NZ Darts Masters so it was very convenient for the activities planned. Our room was large, modern and clean with a massive king bed. I was also delighted with the amount of TV channels available. It seems the trend for hotels to not provide many channels anymore and definitely not Sky but Sky City did. The Sky Drive bus from the airport stops right beside the hotel and checking in and out was easy. I thought the $200 bond on my credit card was high though and I now have to wait to see if it is deleted. Overall, it was great value for money and I would happily stay here again

Paul

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Just a really nice place to stay

Christine

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Spot is perfect

Jerone

Leisure with Partner

6.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

Generally run down. Room has no amenities, basic room. It’s clean to be fair. Service is minimal but I like that. Area around hotel is dead in a Sunday. Buzzier on a Monday.

Number of reviews per page

Ready to make up your mind?

Book Your Stay Now

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.