Hotel ibis Lagos Ikeja

The amenities provided was ok.

The staff were truly outstanding — warm, attentive, and always ready to help, which made my stay very pleasant. However, the rooms are showing their age and would benefit from renovation to match the excellent service provided.

The property is now old and not maintained. Only one lift was working. The hotel is over priced and there is need for a complete overall of everything in the hotel

I can't believe it's an Ibis hotel. It was too low quality. Air quality very bad, mold bathroom, looked very old

Property needs to be updated.Their stuffs look outdated.

The roof in the bedroom and communal areas constantly leaking water. Water pressure low in allocated room, had to shower with water drops from the shower head. Unable to fix the lower pressure water, and was told to move to another room at 11pm, or wait till the morning without the option to have a shower for the night. The staff in the restaurant by the name Ariana was rude and untrained. When placing a food order, she did not consider the dietary requirements of the customer and stated, what ever the chef makes is what the customer will eat. This terrible statement was politely corrected by the customer and Ariana was informed of the importance of customer allergies and dietary concerns. This hotel is not conducive and serious health and safety risk for any customer who stays at this location. I would not recommend this location for international travellers as it does not meet international health and safety standards. Staff members require professional etiquette training to adequately serve customers.

Polite and friendly staffs. The bathroom needs renovation.

Great stay and professional staff

The location is convenient if you’re looking for somewhere close to the airports. The staff I encountered were polite and friendly. However, the property is old and needs a lot of work. The rooms are moist and moldy smelling. The showers are raggedy and dirty. The rooms give 1990s motel vibes. The public areas are decent but the rooms need a complete overhaul especially for the price.

The air conditioner is not working fine,I made several complaints of no results, the room price is high compared to second hotel that I stayed at same area where amenities is top notch,the beds,room spacious anyone i recommend DE REMBRANDT HOTEL at ikeja far better than IBIS hotel

Nice property

The staff are amazing. Every single one of them. They are so helpful and always smiling. Best hotel staff I've encountered. Even at night, my hotel room was changed when the air con stopped working. The only cons are, the smart TV could not connect to the internet but I barely used it and the shower needs to be updated and taken better care of.

Frequent power fluctuations (Nigerian factor). No airport shuttle as advertised.

Manageable

In my room - 512, part of the skirting board was loose and coming off which can cause injury. In the bathroom, the shower screen couldn't keep in all the water from the shower cos the shower door won't close properly causing some of the water to stand on the floor. These becomes a slip hazard. Staff were very courteous throughout my 5 nights stay. The food was well prepared and tasty, although more can be done about the variety of drinks at the restaurant.

Clean room and courteous staff

The general environment is good but can be improved upon but whatever is missing is adequately compensated by the quality of the dtaff

Not a bad hotel. Though there was no hot water for a shower & not enough towels provided in the bathroom. I would probably stay again as there weren’t any real deal breakers for me.

Yes

Okay