Palau Hotel

Eleen, Joy and Jeff were amazing. Warm, helpful and responsive. Liked the coffee available through the day.

I cannot recommend this hotel enough, and it all about people from the manager Joy to all staff and even the taxi driver. They all made it one of the best experiences of my life. Thank you so much. That will halo you organise everything, great location and great hotel!

Amazing attentive staff who remembered your name and were very helpful with questions and booking tours. Thank you Joy, Yssa and Eleen. Buffet breakfast times and variety worked well for visitors from Asia, America and Aussies. Reporting a flickering light was fixed same day. Centrally located which, in my opinion, worked better than some places further out from centre. No noise and air con worked a treat. A number of great restaurants within 5 mins walk. There is no lift but staff will take bags to and from your room

Comfortable place to stay. Helpful and friendly staff. I did tours during the day so I did not need the extra expense of a resort!

lovely location very comfortable and helpful staff

Cheap and reasonably clean option (some stains on towels and sheets). Staff friendly and well located. Breakfast was very limited and would suggest to eat elsewhere

Nice hotel friendly staff

Staff was super attentive and greeted me by first name. They were happy to arrange tours as well. Loved that they had fresh coffee available all day.

Clean and welcoming hotel. Excellent, professional, and extremely helpful staff. Good breakfast.

The hotel is central to shops and restaurants in the middle of Koror. The rooms are clean and comfortable. Breakfast is good but with a limited choice. The staff are fantastic in every way

Loved it

Very clean basic hotel. Friendly staff. Good location in town close to restaurants. ( Tori Tori Japanese, Canoe House for salads, fresh fish and pizza, and Suriyotha for Thai food. The downside was the breakfast, which caters to the largely (90%) Asian clientele: noodles, salad with Russian dressing, white bread toast, corn flakes. Very little fruit, and the juice is like Tang. But this hotel is recommended if you want a clean, no frills place.

The Front Desk staff.

The hotel was very clean tidy and the staff were always smiling and happy made the stay perfect

Room and location were great, staff was really attentive and helpful with everything. Breakfast was the only disappointment. I feel they were trying to over do somethings. Everything was either sauced up of full of spice, wish I could have enjoy some simple scrambled eggs. Lack of fruit & Juice was powdered with water and jam was terrible. We ended up buying breakfast elsewhere

Clean room. Very friendly and helpful staff.

Great helpful staff!! Room clean and comfortable bed, housekeeping when you indicated you wanted it. Breakfast on, not great, but sufficient choices. Very good location beat many restaurants. Liked Taj the best, penthouse ok.

Staff was great. Room lived up to expectations. Staff was always going out of their way to help everyone and ask if they were enjoying their stay. They communicated very effectively. The cleaning staff (I think) is a family. I oy talked to them once but were very friendly too. The free postcard to mail back home is one of my favourite ideas. The location is in the "busiest" part of Palau. Two of the three major supermarkets in all of Palau are within 100 metres of the hotel, and most of the top restaurants are within a 15 minute walk. The aquarium and two of the three museums in the country are all within a 20 minute walk of the hotel too. The most popular bar/restaurant for tourists iw just a 15 minute walk away and always have an event every night. The main street also doesn't have any stray dogs so it's the best hotel if you're just traveling on foot like me. The free breakfast is better than most budget hotels (the food buffet is usually 4 or 5 items and switches every day). Free water and juice on hand 24/7 as well. Wifi is really bad, though.

Was exactly what i needed.

Staff were amazingly helpful and went beyond expectations. All day free coffee and juice were a bonus. Could have provided a few more western options for breakfast but was adequate.