Crowne Plaza Panama by IHG

The hotel was nice. The breakfast was great. I would say that the hotel would be well served to have a barista with some decent coffee.

The staff was very kind and informative.

Really enjoyed my stay at the hotel. The hotel is in good condition / well decorated / furnished. The room allocated was spacious, cleaned very day and very comfortable. The gym and pool area were very nice. Some additional sun loungers would be good as there were only 2 or 3. The gym was well equipped. The hotel provides washing and drying machines (need to buy your own detergent locally). Around the hotel there are plenty of eating and shopping options. If you are going further afield for example to the old city then you will need to get a taxi or Uber. These are incredibly cheap. It’ll cost about $3 for the ride. The breakfast provided by the hotel was satisfactory with hot and cold options available. There is a shop onsite selling drinks, snacks and gifts. All of the staff I encountered were friendly, helpful and professional. I would stay at the hotel again if returning to Panama City.

Nice hotel, but obviously older and in need of a refresh. Staff was nice and very attentive. I ate at the hotel for several meals, the service was excellent, food was meh.

Modern hotel with all the facilities. The breakfast area was small but good food offers. Very friendly, very easy.

Especial reconocimiento a los amigos de carpeta y la cordial dama de la limpieza del piso 5, muchas gracias por todo, volveremos sin dudas a Panama.

Easy transportation, close to financial district, good food.

Check-in was a breeze ...... maybe because the night clerk did not ask for my credit card that I used for reservation. I only showed him my ID and my fiancee Panamanian ID. I told the clerk that she would be arriving soon. That was about the total of our conversation. He gave me 2 electronic keys and told me my room number. He then said have a nice stay and good night. Well low and behold, I checked my debit card account and I was charged an additional $200 on a bogus higher rate! The time and stress to get this solved was not worth the stay at all. I have to give an atta boy to the restaurant staff that provided very good breakfasts and additionsl assistance at the drop of a hat to help 👍 Now, the two main reasons I would recommend this hotel are ..... 1.) The upper hallways are carpeted and the smell of musty old mold is present. Even portable unots in the hallways did not help! The carpets need to be ripped out immediately and replaced with tile. Even though our room had tile .... The stench permiated right into the rooms. 2.) The loud music being played out on the street rifled right through the building. This is not a place to relax .... but more suited for all the immigration officers being put up. So it is a little busy at breakfast due to colume of people. I witnessed several buses unloading many people. In fact, I had just checked in, and then a bus load of people came. There were so many that the entrance to the hotel was blocked. Had a hard time getting outside

staff very friendly

Not worth paying $100 a night, smell of mold, no tv channels, exterior windows dirty af, windows where screwed shut that should be a fire hazed

Crowne Plaza had great buffet breakfast the coffee was perfect super helpful friendly staff perfect location my family had a gteat time.

Lo recomiendo muy lindo , la gente súper . El bufé exquisito. Bueno no teníamos carro nos tocó caminar o tomar taxi para conseguir buena comida. Lo demás muy seguro y limpio . Lo recomiendo.

Staff was great but rooms were musty smelling. Hallways too. Breakfast buffet was just ok.

Not a bad hotel at all.Clean and safe!

Good

It's clóset yo almost everything AND services Is really good

Room was clean and smelling good. No issues with it

a i like the crown plaza hotel the personal

The street outside the property dirty.

First day I check in have a room didn’t have power and 2 times couldn’t open the door the key didn’t work The rest of the week it was ok