Crown Regency Suites & Residences - Mactan

Apartments
6.8
/10
Pleasant
571 reviews

What Guests Say About Their Stay

j***u
9.4
/ 10
Staff was accommodating and polite even when we checked in really late. The room was clean and our stay was comfortable. The hotel was close to the airport so it was convenient for us and it was easy to book a Grab from the hotel. Would recommend this hotel.
Theresa
10.0
/ 10
I love my stay at this place . All the staff are nice and accomodating at all time. Very respectful.
clarence
10.0
/ 10
It was a fantastic location, the staff was terrific, and the room was immaculate.
Eleno
10.0
/ 10
The suite is very comfortable and its staffs are polite with great services to their guests. Aside to its location, I would say: “It’s a place to stay away from home.”
In the Area
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Maximo Patalinghug Jr. Avenue, Lapu-Lapu City, Mactan Island, Cebu, Philippines, 6015

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
Elevator
Crown Regency Suites & Residences - Mactan is a apartment in a good neighborhood, which is located at Basak. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
Accommodation that enforces hygiene standards set by authorities of the countryLearn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

Crown Regency Suites & Residences - Mactan Address: Map & Location

Maximo Patalinghug Jr. Avenue, Lapu-Lapu City, Mactan Island, Cebu, Philippines, 6015
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Discover More About Crown Regency Suites & Residences - Mactan

Location


Crown Regency Suites & Residences - Mactan is a apartment in a good neighborhood, which is located at Basak.

About Crown Regency Suites & Residences - Mactan

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Crown Regency Suites & Residences - Mactan exclusively for you.

Get precious and unforgettable moment during your stay at Crown Regency Suites & Residences - Mactan.

All facilities in Crown Regency Suites & Residences - Mactan

Others Crown Regency Suites & Residences - Mactan
Others

Hotel Services

  • Laundry service
  • Wedding service
  • Luggage storage
  • Porter
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Others
  • Restaurant
  • Safety deposit box
  • Coffee shop
  • Coffee/tea in lobby
  • Elevator

General

  • Banquet
  • Ballroom
  • Smoking area
  • Parking

Food and Drinks

  • Bar
  • Breakfast
  • Snack bar

Things to Do

  • Outdoor pool
  • Garden

Business Facilities

  • Meeting facilities
  • Business center

Transportation

  • Limo or town car service

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

In-room Facilities

  • TV

Nearby Facilities

  • Souvenir shop

Accommodation Policy & General Information in Crown Regency Suites & Residences - Mactan

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Breakfast fee: approximately PHP 500 per person
  • Airport shuttle fee: PHP 300 per vehicle (one-way, maximum occupancy 8)
  • Early check-in fee: PHP 1000 (subject to availability)
  • Late check-out fee: PHP 1000 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
  • Host has indicated there is a smoke detector on the property
  • Safety features at this property include a fire extinguisher and a security system
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property is professionally cleaned

Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
14:00 - 03:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - 03:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Crown Regency Suites & Residences - Mactan
148
Number of floors in Crown Regency Suites & Residences - Mactan
10
Another facilities in Crown Regency Suites & Residences - Mactan
Laundry service, Wedding service, Luggage storage, Porter, Multilingual staff

Frequently asked question in Crown Regency Suites & Residences - Mactan

What are available facilities at Crown Regency Suites & Residences - Mactan?
There are top facilites at Crown Regency Suites & Residences - Mactan such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What Time is Check In & Check Out at Crown Regency Suites & Residences - Mactan?
Check-in time at Crown Regency Suites & Residences - Mactan is staring from 14:00 - 03:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Crown Regency Suites & Residences - Mactan provide breakfast?
Yes, Crown Regency Suites & Residences - Mactan provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Crown Regency Suites & Residences - Mactan?
Crown Regency Suites & Residences - Mactan is officially classified as a 4.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Crown Regency Suites & Residences - Mactan have?
Crown Regency Suites & Residences - Mactan has 10 floors.
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More Reviews from Other Guests in Crown Regency Suites & Residences - Mactan

6.8
Pleasant
From 541 reviews
Cleanliness

7.0

Room Comfort

7.0

Location

7.2

Service and Facilites

7.2

Sort by
Most Relevant
Preferences
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Traveler Reviews Crown Regency Suites & Residences - Mactan

Number of reviews per page
20
40
Top reviews
Adam
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Very good for the price, and great pool. Could be such a nicer place with a tiny bit more effort
Marie
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

The property is showing its age, but the room was in great condition and the bed was very comfortable. When I arrived the pool was murky, but by the time I left the water was crystal clear. The gym area is not great, no A/C, but if you're willing to sweat it out, it'll work ... I used the treadmill for an hour and was soaked when finished. Overall this hotel served its purpose and I will use it again.
Read More
shawn
icon-Leisure
Leisure
6.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

Not what the website say..
Lhy
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

We had great experience staying in Crown regency suites and residences in Mactan. Our flight was delayed so we had to check in late. This property was flexible and able to accommodate us. The building itself is outdated but it was clean. The staffs were very friendly too. I hope that cleanliness wont change. It would be nice if they fix this place up to enhance its potential. But overall good place to stay.
Read More
Daisy
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 87 week(s) ago

Expedia Group verified review

The amenities and the staff are nice and accommodating though the furniture's are quite old,,the streets going to the hotel location is too busy or traffic going to nearby market, malls...
Theresa
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 88 week(s) ago

Hotels.com verified review

I love my stay at this place . All the staff are nice and accomodating at all time. Very respectful.
clarence
icon-Leisure
Leisure
10.0
/10
Reviewed 93 week(s) ago

Expedia Group verified review

It was a fantastic location, the staff was terrific, and the room was immaculate.
Carl
icon-Leisure
Leisure
8.0
/10
Reviewed 94 week(s) ago

Expedia Group verified review

I like staying at the Crown Regency. Nice room and it's in excellent condition.
Brian
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 100 week(s) ago

Expedia Group verified review

The property was nice overall. The menu was very limited on what you could order. I tried to order bacon, but they didn't have. No rum or other type m of mixed drink. Breakfast was free, but the serving was very, very small. Dinner was good the day before. The only issue I had after eating dinner was a mouse came out from the bench while i was sitting in a chair at the table. I informed the staff. He just looked and then left. He didn't try to find the mouse. This wont be a place I will stay at again.
Read More
Frederick
10.0
/10
Reviewed 105 week(s) ago

Expedia Group verified review

Very accommodating staff
Rubiin
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 109 week(s) ago

Expedia Group verified review

I liked that it did have a decent size pool, a little rustic and could use some upgrades. None of the pool showers were working. I didn’t have high expectations to began with as a stop over for flight connection. It did have nice size fridge and cook top in room, so would be adaquate for small family on budget that wants to tour around Cebu.
Read More
Mary jean
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 113 week(s) ago

Expedia Group verified review

Quiet and receptionist very attentive
ALFREDO ENRIQUE
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 113 week(s) ago

Expedia Group verified review

The suite that I got was big and the breakfast was limited and NOT buffet style. The suite had a kitchen but NOTHING in the kitchen to use... no plates, no silverware, no frying pans and the refrigerator was completely empty. The table was big enough for several people to eat on. No grocery stores or any other type of stores in short walking distance, had to take a cab. Still the personnel were very nice and polite and helped you. The front desk is very small.Overall I would give this a 3 stars rating for a hotel. Would have gotten more if the kitchen was with everything you need to eat or if there were nearby stores to buy groceries or just do some shopping like in a mall unless you had your own car.
Read More
Patrick
6.0
/10
Reviewed 115 week(s) ago

Expedia Group verified review

Constantly noise from traffic,music from neighbouring area throughout the night ,non locking patio doors,Green pool water , pool changing rooms unlit ,
Bella
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 119 week(s) ago

Expedia Group verified review

Very nice place,i got the suite with 2 bedroom. It just needed a little more cleaning. Some covers were broken as well. Overall sty was good,would recommend to my frieds and family.
Frances
icon-Leisure with Children
Leisure with Children
2.0
/10
Reviewed 124 week(s) ago

Expedia Group verified review

It looks good in 📸 but the room is filthy. Dusts everywhere, smells moldy,sofa bed broken, kitchenette without utensils and stuffs to cook,dirty and discolored towels and linens. Don't waste your money and don't be deceived by the pictures shown in their website, looks too good to be true.
Erika
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 142 week(s) ago

Expedia Group verified review

Very spacious. Love the big fridge!!
Erika
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 143 week(s) ago

Expedia Group verified review

Nice front desk staff and spacious rooms
Jody
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 147 week(s) ago

Expedia Group verified review

Staff are lovely! Pool was very dirty with bugs and noodles around the pool. Bathroom was gross… the bathtub was stained, the toilet always had water around it. It’s ok for a quick stay and as I said, the staff were so friendly and helpful! Love Filipinos and Philippines 🇵🇭 from 🇨🇦
Robert
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 149 week(s) ago

Expedia Group verified review

A festering dump that smells like mold. Toilets and some lights did not work. AC barely worked and could not be adjusted. Broken window in bathroom. And this was still better than the first place we were offered.They would not switch us until I agreed to accept it as is without complaint. No housekeeping/towels entire visit. Had to call to have trash removed. Then I had to ask to get my security deposit back. They were just going to keep it and hope I forgot about it. Been staying here since 2008 but they'e lost my future business.
Read More
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Crown Regency Suites & Residences - Mactan

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
6.8
Pleasant
From 541 reviews
Cleanliness

7.0

Room Comfort

7.0

Location

7.2

Service and Facilites

7.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Crown Regency Suites & Residences - Mactan

Number of reviews per page
20
40
Top reviews
Adam
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Very good for the price, and great pool. Could be such a nicer place with a tiny bit more effort
Marie
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

The property is showing its age, but the room was in great condition and the bed was very comfortable. When I arrived the pool was murky, but by the time I left the water was crystal clear. The gym area is not great, no A/C, but if you're willing to sweat it out, it'll work ... I used the treadmill for an hour and was soaked when finished. Overall this hotel served its purpose and I will use it again.
Read More
shawn
icon-Leisure
Leisure
6.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

Not what the website say..
Lhy
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

We had great experience staying in Crown regency suites and residences in Mactan. Our flight was delayed so we had to check in late. This property was flexible and able to accommodate us. The building itself is outdated but it was clean. The staffs were very friendly too. I hope that cleanliness wont change. It would be nice if they fix this place up to enhance its potential. But overall good place to stay.
Read More
Daisy
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 87 week(s) ago

Expedia Group verified review

The amenities and the staff are nice and accommodating though the furniture's are quite old,,the streets going to the hotel location is too busy or traffic going to nearby market, malls...
Theresa
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 88 week(s) ago

Hotels.com verified review

I love my stay at this place . All the staff are nice and accomodating at all time. Very respectful.
clarence
icon-Leisure
Leisure
10.0
/10
Reviewed 93 week(s) ago

Expedia Group verified review

It was a fantastic location, the staff was terrific, and the room was immaculate.
Carl
icon-Leisure
Leisure
8.0
/10
Reviewed 94 week(s) ago

Expedia Group verified review

I like staying at the Crown Regency. Nice room and it's in excellent condition.
Brian
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 100 week(s) ago

Expedia Group verified review

The property was nice overall. The menu was very limited on what you could order. I tried to order bacon, but they didn't have. No rum or other type m of mixed drink. Breakfast was free, but the serving was very, very small. Dinner was good the day before. The only issue I had after eating dinner was a mouse came out from the bench while i was sitting in a chair at the table. I informed the staff. He just looked and then left. He didn't try to find the mouse. This wont be a place I will stay at again.
Read More
Frederick
10.0
/10
Reviewed 105 week(s) ago

Expedia Group verified review

Very accommodating staff
Rubiin
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 109 week(s) ago

Expedia Group verified review

I liked that it did have a decent size pool, a little rustic and could use some upgrades. None of the pool showers were working. I didn’t have high expectations to began with as a stop over for flight connection. It did have nice size fridge and cook top in room, so would be adaquate for small family on budget that wants to tour around Cebu.
Read More
Mary jean
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 113 week(s) ago

Expedia Group verified review

Quiet and receptionist very attentive
ALFREDO ENRIQUE
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 113 week(s) ago

Expedia Group verified review

The suite that I got was big and the breakfast was limited and NOT buffet style. The suite had a kitchen but NOTHING in the kitchen to use... no plates, no silverware, no frying pans and the refrigerator was completely empty. The table was big enough for several people to eat on. No grocery stores or any other type of stores in short walking distance, had to take a cab. Still the personnel were very nice and polite and helped you. The front desk is very small.Overall I would give this a 3 stars rating for a hotel. Would have gotten more if the kitchen was with everything you need to eat or if there were nearby stores to buy groceries or just do some shopping like in a mall unless you had your own car.
Read More
Patrick
6.0
/10
Reviewed 115 week(s) ago

Expedia Group verified review

Constantly noise from traffic,music from neighbouring area throughout the night ,non locking patio doors,Green pool water , pool changing rooms unlit ,
Bella
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 119 week(s) ago

Expedia Group verified review

Very nice place,i got the suite with 2 bedroom. It just needed a little more cleaning. Some covers were broken as well. Overall sty was good,would recommend to my frieds and family.
Frances
icon-Leisure with Children
Leisure with Children
2.0
/10
Reviewed 124 week(s) ago

Expedia Group verified review

It looks good in 📸 but the room is filthy. Dusts everywhere, smells moldy,sofa bed broken, kitchenette without utensils and stuffs to cook,dirty and discolored towels and linens. Don't waste your money and don't be deceived by the pictures shown in their website, looks too good to be true.
Erika
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 142 week(s) ago

Expedia Group verified review

Very spacious. Love the big fridge!!
Erika
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 143 week(s) ago

Expedia Group verified review

Nice front desk staff and spacious rooms
Jody
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 147 week(s) ago

Expedia Group verified review

Staff are lovely! Pool was very dirty with bugs and noodles around the pool. Bathroom was gross… the bathtub was stained, the toilet always had water around it. It’s ok for a quick stay and as I said, the staff were so friendly and helpful! Love Filipinos and Philippines 🇵🇭 from 🇨🇦
Robert
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 149 week(s) ago

Expedia Group verified review

A festering dump that smells like mold. Toilets and some lights did not work. AC barely worked and could not be adjusted. Broken window in bathroom. And this was still better than the first place we were offered.They would not switch us until I agreed to accept it as is without complaint. No housekeeping/towels entire visit. Had to call to have trash removed. Then I had to ask to get my security deposit back. They were just going to keep it and hope I forgot about it. Been staying here since 2008 but they'e lost my future business.
Read More
Number of reviews per page
20
40