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  2. Philippines(4,352 hotel)
  3. Cebu(502 hotel)
  4. Cebu City(319 hotel)
  5. Mactan Island(82 hotel)
  6. Crown Regency Suites & Residences - Mactan

Crown Regency Suites & Residences - Mactan

Hotel
Maximo V. Patalinhug Jr. Avenue, Lapu-Lapu City, Cebu City, Cebu, Philippines, 6000
Exterior / Building
Exterior / Building
Exterior / Building
Exterior / Building
Lobby
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Based on 238 traveler reviews
AC
Parking
24-Hour Front Desk
Swimming Pool
Elevator
Restaurant
WiFi

Nearby attractions
Our Lady of the Rule Church
(1.25 km)
Mactan Cebu Intl
(2.36 km)
Gaisano Grand Mall Mactan
(2.51 km)
Marcelo Fernan Bridge
(2.54 km)
Review by Traveloka users
Review

6 Traveloka customers have stayed in this hotel and given reviews:

9.7
It's all good especially the hospitality of the receptionist and staff. Really helpful.
9.1
Great place to stay. We have enjoyed our free breakfast buffet, and spacious suite. They also have kind and nice staff. Very recommendable.
8.2
Close to the airport, great WiFi connection, nice room and service, good hotel for business trips.
8.3
Close to the aiport with shuttle service to go there, great swimming pool, huge and clean room, overall I had a nice stay, thank you.
8.7
Spacious, clean and comfortable room, proximity to Mactan Airport and the staffs are friendly and helpful. Recommended!
8.4
Easy access to the airport, friendly and helpful staffs, great swimming pool, good food, would love to be back again next time.
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Based on
238 reviews
Rating
Location
Rooms
Service
Value
Cleanliness
Review from
Business39
Couples44
Solo travel24
Family68
Friends getaway31
Rating Result
Very Bad
19
Bad
38
Average
80
Very Good
70
Extraordinary
31
BemCrucena
Comment
The place is strategically located at the heart of Mactan, resto and malls are just a walk away with a boat shuttle that brings you to SM Reclamation for 15 pesos. The hotel needs a bit of upgrade but overall csnt complain coz big rooms give such a big space at half the price. Recommended for guests with who are up and about their daily lives.
Business - Nov 6, 2017
prettylobster
Good
My room is spacious and the staff are friendly and helpful. Their swimming pool area needs upkeep or upgrade. The breakfast buffet is ok, not a lot to choose from but is already manageable. Room service is good. A good location for business traveler who wants to stay away from the heavy traffic especially when catching your flight.
Solo travel - Oct 16, 2017
FrankieDP
Poor Management, Uncaring Ownership
We live on Cebu for 3 months of the year and frequently have to visit Lapu Lapu on business. I have used the Crown Regency many times over the past 10 years as other choices are not great. Sometimes the hotel has been acceptable, other times awful. The owners policy is minimum investment which never benefits the customers interests. Poor management and minimum wages for staff is the norm. On this last visit I noticed a substantial increase in prices and was hoping to see some improvements. The internet has always been a problem in this hotel and for 10 years they have been promising an upgrade. Before checking in I questioned the front desk about the internet serviceability as we needed to send urgent business emails. I was told the internet was working fine. On getting to our room we found the internet speed was only 0.38mpbs, not enough to send an email from a laptop. There was no management on duty but on insisting to speak to someone in authority on the phone, I was advised this was the best speed available because a new contract had been let to a new provider and problems had still to be resolved. Of course I was annoyed but this is the Philippines and I was happy to check out and move to another hotel. I had paid by debit card but the hotel flatly refused to refund to the card or provide me with a cash refund. I had been completely misled by the front desk who continued to tell arriving guests that the internet was good. It was a disgrace. After a further hour I got a written statement to say the full refund would be credited to my bank within one week which did happen. There are other hotel choices in the area at lower rates so my advice is check out some other places before booking here. In any case, the hotel does seem to have become a centre for Korean holiday makers on package tours. If that suits you then fine, it can be comfortable if you are lucky. But read the reviews first!
Business - Oct 8, 2017
Sarah Mariel C
Nice and comfortable stay
It's my second time to stay here in Crown. I always had a very nice sleep because of their comfortable beds. The room is pleasant. It's just that the aircondition is leaking at room 809. They should monitor the areas that need to be replaced or maintained. The breakfast is okay. There's a salad station, cereals, omelette station, breads and the main courses. Staffs are really nice too. I would recommend this to those who wants a quick stay or to be near the airport.
Business - Aug 13, 2017
Keith R
Comfortable Stay
Stayed here for one night with family whilst stopping over for an airport transfer. Very close to the airport. Rooms we're clean, beds were comfortable and the breakfast was good. It is a bit dated, needs a bit of updating and TLC, but other than that is a comfortable place to stay.
Family - Aug 7, 2017
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Hotel facility

Description

Hotel policy

  • In-room Facilities
    • Bathrobe
    • Bathtub
    • Cable TV
    • Desk
    • Hairdryer
    • In-room safe
    • Refrigerator
    • TV
  • General
    • AC
    • Ballroom
    • Banquet
    • Family room
    • Non-smoking room
    • Swimming pool
    • Recreation room
    • Smoking area
  • Public Facilities
    • Parking
    • Coffee shop
    • Elevator
    • 24-hour room service
    • Room service
    • Safety deposit box
    • WiFi in public area
  • Food and Drinks
    • A la carte breakfast
    • A la carte dinner
    • A la carte lunch
    • Restaurant with AC
    • Cafe
    • Snacks
  • Sports and Recreations
    • Badminton
    • Basketball
    • Fitness
    • Tennis
    • Volleyball
  • Hotel Services
    • Concierge
    • 24-hour Receptionist
    • Laundry service
    • Luggage storage
  • Things to Do
    • Children play area
    • Children pool
    • Outdoor pool
  • Accessibilty
    • Wheelchair accessible

    Check-in and Check-out Time

    Check-in: 2:00 PM
    Check-out: 12:00 PM

    Location
    Crown Regency Suites & Residences - Mactan is a hotel in a good neighborhood, which is located at Mactan Island.

    The hotel has a very good location, also near the Mactan Cebu International Airport, which is only 2.36 km away.

    Not only well positioned, but Crown Regency Suites & Residences - Mactan is also one of hotels near the following Our Lady of the Rule Church within 1.25 km and Mactan Cebu International Airport within 2.36 km.

    About Crown Regency Suites & Residences - Mactan

    Whether you are planning an event or other special occasions, Crown Regency Suites & Residences - Mactan is a great choice for you with a large and well-equipped function room to suit your requirements.

    Have fun with various entertaining facilities for you and the whole family at Crown Regency Suites & Residences - Mactan, a wonderful accommodation for your family holiday.

    If you plan to have a long-term stay, staying at Crown Regency Suites & Residences - Mactan is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

    Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

    The hotel’s fitness center is a must-try during your stay here.

    Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

    24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

    WiFi is available within public areas of the property to help you to stay connected with family and friends.

    Crown Regency Suites & Residences - Mactan is a hotel with great comfort and excellent service according to most hotel's guests.

    Get precious and unforgettable moment during your stay at Crown Regency Suites & Residences - Mactan.


    Extra-person charges may apply and vary depending on hotel policy.
    Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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