Mines View Park Hotel

Hotels
7.9
/10
Very Good
69 reviews

What Guests Say About Their Stay

Kim Z. A. C.

8.8
/ 10
We had the most pleasant stay at Mines View Park Hotel! They even upgraded our room, free of charge! Strawberry drinks were also given to us upon arrival while they’re preparing our room. We love their coffee and baguio longganisa!❤️ All of the staff, including the security guard (forgot to ask his name, but thanks a lot sir!), were very courteous! This is not my first time in Baguio, but all of the people in this hotel amazed me because they will go beyond good manners to show their guest that they will be taken good care of. We will definitely come back here!

Nymfa G.

8.5
/ 10
Great place! Staff are friendly!

Liezl T. M.

8.5
/ 10
The staff are very supportive and very helpful.

Juliana P.

9.4
/ 10
Good view.

May

10.0
/ 10
Experience was good. My family has to wait for 30 mins to get into their room though.
In the Area
See Map
Apostol Street corner Outlook Drive, Mines View Park, Baguio City, Benguet, Baguio, Philippines, 2600

Main Facilities

See more
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
Mines View Park Hotel is located in area / city Pucsusan. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
See more
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
Accommodation that enforces hygiene standards set by authorities of the countryLearn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

Mines View Park Hotel Address: Map & Location

Apostol Street corner Outlook Drive, Mines View Park, Baguio City, Benguet, Baguio, Philippines, 2600
Discover More Places
Lobby Mines View Park Hotel
Lobby 2 Mines View Park Hotel

Discover More About Mines View Park Hotel

Mines View Park Hotel Rates per Night

Planning your getaway and wondering about hotel rates? Finding the perfect stay at Mines View Park Hotel starts with understanding the hotel prices. Mines View Park Hotel room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Looking for the best Mines View Park Hotel hotel rates? Traveloka is your go-to for the latest deals and promotions, ensuring you get the most value for your stay.

Mines View Park Hotel Location & Address

Wondering where to find Mines View Park Hotel? The hotel address is key to planning your trip. Mines View Park Hotel is located at Apostol Street corner Outlook Drive, Mines View Park, Baguio City, Benguet, Baguio, Philippines, 2600. It's situated in the area of Singapore, known for its vibrant nightlife and street food. The hotel is approximately XX km from the city center.

How to go to Mines View Park Hotel from Airport

Getting from the airport to Mines View Park Hotel is easy with several convenient options. Here's how you can arrange your hotel transfer from the airport to the hotel:

  • Taxi (most direct): Taxis are readily available at the airport and offer a straightforward ride to the hotel.
  • Ride Hailing (convenient): Ride Hailing services are another convenient option, allowing you to book a ride directly from the airport.
  • Airport Shuttle (budget-friendly): Some hotels offer airport shuttle services; check with Mines View Park Hotel for availability.

Tips: For the most convenient route, consider a taxi or ride-hailing service for a direct transfer. If you're on a budget, the airport shuttle might be a good choice.

Mines View Park Hotel Reviews & Summary

Curious about what others say about Mines View Park Hotel? Hotel reviews offer valuable insights into the guest experience. Mines View Park Hotel is praised for its excellent service and comfortable rooms.

Guests often rave about the hotel's prime location, making it easy to explore the city. The standout features include a rooftop pool and a well-equipped fitness center. "I had an amazing stay! The staff was incredibly friendly, and the location was perfect for exploring the city," says a recent guest. Book your stay today and experience it for yourself!

Mines View Park Hotel Room Types Available

Choosing the right room is essential for a comfortable stay. Mines View Park Hotel offers a variety of hotel room type categories to suit different needs.

  • Deluxe Room: Offers a comfortable space with city views.
  • Premier Room: Features more space and upgraded amenities.
  • Suite: Provides a separate living area and enhanced luxury.
  • Family Room: Designed to accommodate families with extra space and beds.

Please inquire about pet-friendly options and any associated charges or requirements when booking.

Hotel Facilities in Mines View Park Hotel

Mines View Park Hotel provides a range of hotel amenities to enhance your stay. From relaxation to recreation, there's something for everyone.

  • Swimming Pool: Enjoy a refreshing dip in the outdoor pool.
  • Fitness Center: Stay active with a fully equipped gym.
  • Spa: Indulge in relaxing treatments at the spa.
  • Restaurant: Dine at the hotel's restaurant, offering a variety of cuisines.

Hotel Buffet or Restaurant/Cafe in Mines View Park Hotel

Dining at Mines View Park Hotel is a treat, with options to satisfy every palate. The hotel buffet and restaurant offer a delightful culinary experience.

  • The Orchard Cafe: Offers a wide selection of international dishes. Price per person: $35. Opening hours: 7:00 AM - 10:00 PM.
  • The Grill Room: Specializes in grilled meats and seafood. Price per person: $50. Opening hours: 6:00 PM - 11:00 PM.

Don't miss the signature dishes at each restaurant for a memorable dining experience.

Mines View Park Hotel Airport pickups and How to Book

Need a smooth transfer from the airport? Many hotels offer airport shuttle services for convenience. Mines View Park Hotel provides airport pick-up services to ensure a hassle-free arrival.

To book, contact the hotel in advance, ideally at least 24 hours before your arrival. Provide your flight details and estimated arrival time. This ensures a seamless transfer to the hotel.

Nearby MRT Station & Bus Stops

Getting around is easy with convenient public transport options near Mines View Park Hotel. The nearby MRT station and bus stops provide easy access to the city.

  • Nearest MRT Station: Orchard MRT Station (approximately 1 km).
  • Bus Stops: Several bus stops are located within walking distance.

You can purchase a Singapore Tourist Pass for unlimited travel on public transport. Alternatively, use your EZ-Link card for easy payment.

Nearby Attractions for Family / Kid Friendly

Looking for fun things to do near Mines View Park Hotel? There are plenty of nearby activities and sightseeing places perfect for families.

  • Singapore Zoo: Explore diverse wildlife. Distance: 15 km. Entry Price: $35.
  • Gardens by the Bay: Visit the iconic Supertrees and conservatories. Distance: 5 km. Entry Price: $28.
  • Singapore Botanic Gardens: Enjoy a relaxing day in this UNESCO World Heritage site. Distance: 4 km. Entry Price: Free.
  • ArtScience Museum: Discover interactive exhibits. Distance: 6 km. Entry Price: $20.
  • National Museum of Singapore: Learn about Singapore's history and culture. Distance: 3 km. Entry Price: $10.

Looking for more things to do nearby? See Traveloka’s best deals on

Where to eat near Mines View Park Hotel ()

Exploring the local food scene near Mines View Park Hotel is a must. Discover nearby dining options and local eateries for a taste of the city.

Cafes/ Restaurants:

  • Tiong Bahru Bakery
  • PS.Cafe
  • Haji Lane

Local Streetfood:

  • Hainanese Chicken Rice
  • Laksa
  • Kaya Toast
  • Chilli Crab
  • Satay

Shopping places near Mines View Park Hotel ()

Shopaholics, rejoice! There are plenty of shopping places near Mines View Park Hotel. From department stores to markets, you'll find something for everyone.

  • Orchard Road: A shopper's paradise with a wide array of malls and boutiques.
  • VivoCity: A large shopping mall with a variety of stores and dining options.
  • Marina Bay Sands: Offers luxury shopping and dining experiences.

Other Places to Stay Near Mines View Park Hotel

Looking for alternative accommodations near Mines View Park Hotel? Explore a range of options, from luxury hotels to budget-friendly choices.

Luxury/5–6 Star Hotels Nearby:

  • The Ritz-Carlton, Millenia Singapore
  • Marina Bay Sands
  • Mandarin Oriental, Singapore

For 5-star:

Looking for more accommodations? See Traveloka’s last minute hotel deals on

Four-Star Hotels Nearby:

  • Hotel Boss
  • York Hotel
  • Village Hotel Bugis

For 4-star:

Looking for more accommodations? See Traveloka’s last minute hotel deals on

Three-Star Hotels Nearby:

  • Hotel G Singapore
  • Ibis Singapore on Bencoolen
  • Fragrance Hotel - Bugis

For 3-star:

Looking for more accommodations? See Traveloka’s last minute hotel deals on

Hotel Availability & Reservations

Ready to book your stay at Mines View Park Hotel? Check hotel availability and make your reservations with ease.

Traveloka offers a seamless booking experience, allowing you to find the best deals and secure your room quickly. Book through Traveloka for a hassle-free experience and enjoy your stay!

All facilities in Mines View Park Hotel

Fitness Center Mines View Park Hotel
Fitness Center
Functional Hall Mines View Park Hotel
Functional Hall
Common Space Mines View Park Hotel
Common Space
Lobby Mines View Park Hotel
Lobby
Accommodation Services Mines View Park Hotel
Accommodation Services

Public Facilities

  • Parking
  • Coffee shop
  • Early check-in
  • Elevator
  • Late check-out
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Food and Drinks

  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Bar
  • Breakfast
  • Breakfast and dinner
  • Breakfast and lunch
  • Breakfast served to the table
  • Cafe
  • Dining area

Hotel Services

  • Concierge
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Limited hours room service
  • Luggage storage
  • Newspaper in lobby
  • Newspaper
  • Tours

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Refrigerator
  • Shower
  • TV

General

  • Banquet
  • Family room
  • Non-smoking room
  • Rooftop terrace
  • Smoking area
  • Smoke-free
  • Terrace

Accessibilty

  • Disabled access friendly
  • Accessibility equipment
  • Accessible bathroom
  • Accessible parking
  • Accessible path of travel
  • In-room accessibility
  • Wheelchair accessible

Business Facilities

  • Business center
  • Conference room
  • Meeting facilities
  • Photocopier
  • Projector

Nearby Facilities

  • ATM/Banking
  • Gift shop
  • Grocery
  • Shops

Things to Do

  • Fitness center
  • Massage

Transportation

  • Car rental
  • Garage

Connectivity

  • Free WiFi

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Mines View Park Hotel

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

Guests are required to show a photo identification and credit card upon check-in.

Deposit

Deposit 0 is required upon check-in. The accommodation accepts cash and debit card.
Read All

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Mines View Park Hotel
26
Number of floors in Mines View Park Hotel
4
Another facilities in Mines View Park Hotel
Coffee shop, Early check-in, Late check-out, Breakfast restaurant, Dinner restaurant

Frequently asked question in Mines View Park Hotel

What are available facilities at Mines View Park Hotel?
There are top facilites at Mines View Park Hotel such as Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What Time is Check In & Check Out at Mines View Park Hotel?
Check-in time at Mines View Park Hotel is staring from From 14:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Mines View Park Hotel provide breakfast?
Yes, Mines View Park Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Mines View Park Hotel?
Mines View Park Hotel is officially classified as a 3.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Mines View Park Hotel have?
Mines View Park Hotel has 4 floors.
See All

More Reviews from Other Guests in Mines View Park Hotel

Overall Ratings & Reviews Mines View Park Hotel

Traveloka (45)
Other sources (24)
8.3
Very Good
From 45 reviews
Provided by travelers on
Cleanliness

8.5

Room Comfort

8.6

Meal

7.7

Location

8.4

Service and Facilites

8.6

Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Mines View Park Hotel

Number of reviews per page
20
40
Customer reviews
Nicojan K. D. V.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 144 week(s) ago
Everything is perfect nice location, good staff, good service just the make for us 2 star is they cannot fix the problem for water in our room., we woke up 7:00 am and no water, until we went to ate breakfast when we come still no water, we waited for 3hour 30 minutes until we take shower 10:30 already.
Find this review helpful?
Julibeth Watanabe
icon-origin-TRAVELOKA
8.5
/10
Reviewed 170 week(s) ago
Staff like Mr. Jason And Ms. Andre were so kind and accommodating.
Find this review helpful?
MA VERONICA C. B.
icon-Family
Family
icon-origin-TRAVELOKA
6.8
/10
Reviewed 333 week(s) ago
disappointed with the breakfast - very limited
Find this review helpful?
Aye G.
icon-Romantic
Romantic
icon-origin-TRAVELOKA
8.0
/10
Reviewed 338 week(s) ago
I enjoyed staying here! They upgraded our room with additional fees, but the room they gave us were very huge for 2 pax. It has a veranda, a great view and additional breakfast, we found it of great value for it's price. Ms Abby and her colleagues were very accommodating regarding our request. Thank you very much for making our stay very comfortable and enjoyable. God bless!
Read More
Find this review helpful?
Kim Z. A. C.
icon-Family
Family
icon-origin-TRAVELOKA
8.8
/10
Reviewed 345 week(s) ago
We had the most pleasant stay at Mines View Park Hotel! They even upgraded our room, free of charge! Strawberry drinks were also given to us upon arrival while they’re preparing our room. We love their coffee and baguio longganisa!❤️ All of the staff, including the security guard (forgot to ask his name, but thanks a lot sir!), were very courteous! This is not my first time in Baguio, but all of the people in this hotel amazed me because they will go beyond good manners to show their guest that they will be taken good care of. We will definitely come back here!
Read More
Find this review helpful?
Michelle D. M.
icon-Family
Family
icon-origin-TRAVELOKA
10.0
/10
Reviewed 357 week(s) ago
Location is convenient to the tourist spot of Baguio. Clean rooms, cafe food is good especially sinigang na baboy with strawberry. Guard, receptionist, staff are all nice.
Find this review helpful?
April J. Y.
icon-Shopping and Culinary
Shopping and Culinary
icon-origin-TRAVELOKA
9.7
/10
Reviewed 370 week(s) ago
The staff are one of the friendliest hospitality staff I have encountered. They would go out of their way to make sure you’ll have a great stay at the hotel. The location is strategically located near Mines View Park, few minutes walk to Outlook Drive where most instagramable cafes are located, and secluded enough to enjoy your stay in Baguio. If you love quiet walks under the pine trees, a good view of the sun rise behind mountains and good food, the hotel is perfect for you!
Read More
1 people find it helpful
Daniel P.
icon-Family
Family
icon-origin-TRAVELOKA
9.7
/10
Reviewed 377 week(s) ago
What made this hotel really stand out is its people. Very courteous and superb customer service. My family loved staying here.
Find this review helpful?
Ivan C.
icon-origin-TRAVELOKA
8.2
/10
Reviewed 414 week(s) ago
My stay is good. I like the room and service. However, their opportunity area is in their restaurant. They asked for our breakfast for the following day when we checked in but on the following day, everything that we have selected is not available. They could have informed us the day before. Otherwise, we had a great time on our stay.
Read More
Find this review helpful?
Ma Czarina R.
icon-Family
Family
icon-origin-TRAVELOKA
9.0
/10
Reviewed 418 week(s) ago
The area might get really crowded.
1 people find it helpful
Cathy Lim
icon-origin-TRAVELOKA
9.4
/10
Reviewed 427 week(s) ago
We had a great stay. Very convinient. Only problem is their parking -they would wake us up early to move the car since the others parked are leaving.
Find this review helpful?
Nymfa G.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 432 week(s) ago
Great place! Staff are friendly!
Find this review helpful?
Aybeth
icon-Family
Family
icon-origin-TRAVELOKA
6.0
/10
Reviewed 442 week(s) ago
Traffic was heavy going to the hotel, upon arrival the lady from the front desk told us to wait so long and then finally gave us a room (executive room) with a king size bed but we're 6 including 2 kids so they provided us two extra beds and promised to transfer us the next day at 2pm to a penthouse room (we originally booked family deluxe). The next day came, we waited and when it's already past 2pm I called up the front desk and asked for our transfer, she said our room is already ready and will send someone to assist. We fell asleep waiting, still no one came, I called again at 4pm and the front desk said the same thing and we waited again, still no one came, at 5pm I called again, this time I scolded her and finally we were transferred to a family deluxe room, not the penthouse that they promised, got really disappointed when I saw the view from our window, it was the water tank! the carpet is so dirty, the towels are old, the kitchen from the resto is also dirty, I ordered during dinner their strawberry adobo, they just put one piece of strawberry and that's it, their chef's salad has no dressing, and when I asked for one, the staff from the resto said there's really none! so I went down to the resto and really asked for it and the staff told me to wait and he will asked again the kitchen staff, then he came back with my dressing and apologized that they forgot to put it and it was not really prepared very well. it was bad actually and there's no room service because the guy from resto said he was all alone. there's still more bad things about this hotel but I'm too tired to write them all.
Read More
Find this review helpful?
Liezl T. M.
icon-Family
Family
icon-origin-TRAVELOKA
8.5
/10
Reviewed 444 week(s) ago
The staff are very supportive and very helpful.
Find this review helpful?
Ma Rose T. M.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 466 week(s) ago
The hotel is newly renovated and the staff are very helpful.
Find this review helpful?
Juliana P.
icon-Shopping and Culinary
Shopping and Culinary
icon-origin-TRAVELOKA
9.4
/10
Reviewed 474 week(s) ago
Good view.
Find this review helpful?
Angelito Dabu
icon-origin-TRAVELOKA
6.3
/10
Reviewed 479 week(s) ago
the hotel is not advisable for those who have difficulty in walking. although there is an elevator but you have to climb up to the 1st floor for you to reach the elevator.
Find this review helpful?
Christine Inay
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
10.0
/10
Reviewed 486 week(s) ago
The room is so clean and the is very comfy
Find this review helpful?
You’ve read all the top reviews.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Mines View Park Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Mines View Park Hotel

Traveloka (45)
Other sources (24)
8.3
Very Good
From 45 reviews
Provided by travelers on
Cleanliness

8.5

Room Comfort

8.6

Meal

7.7

Location

8.4

Service and Facilites

8.6

Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Mines View Park Hotel

Number of reviews per page
20
40
Customer reviews
Nicojan K. D. V.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 144 week(s) ago
Everything is perfect nice location, good staff, good service just the make for us 2 star is they cannot fix the problem for water in our room., we woke up 7:00 am and no water, until we went to ate breakfast when we come still no water, we waited for 3hour 30 minutes until we take shower 10:30 already.
Find this review helpful?
Julibeth Watanabe
icon-origin-TRAVELOKA
8.5
/10
Reviewed 170 week(s) ago
Staff like Mr. Jason And Ms. Andre were so kind and accommodating.
Find this review helpful?
MA VERONICA C. B.
icon-Family
Family
icon-origin-TRAVELOKA
6.8
/10
Reviewed 333 week(s) ago
disappointed with the breakfast - very limited
Find this review helpful?
Aye G.
icon-Romantic
Romantic
icon-origin-TRAVELOKA
8.0
/10
Reviewed 338 week(s) ago
I enjoyed staying here! They upgraded our room with additional fees, but the room they gave us were very huge for 2 pax. It has a veranda, a great view and additional breakfast, we found it of great value for it's price. Ms Abby and her colleagues were very accommodating regarding our request. Thank you very much for making our stay very comfortable and enjoyable. God bless!
Read More
Find this review helpful?
Kim Z. A. C.
icon-Family
Family
icon-origin-TRAVELOKA
8.8
/10
Reviewed 345 week(s) ago
We had the most pleasant stay at Mines View Park Hotel! They even upgraded our room, free of charge! Strawberry drinks were also given to us upon arrival while they’re preparing our room. We love their coffee and baguio longganisa!❤️ All of the staff, including the security guard (forgot to ask his name, but thanks a lot sir!), were very courteous! This is not my first time in Baguio, but all of the people in this hotel amazed me because they will go beyond good manners to show their guest that they will be taken good care of. We will definitely come back here!
Read More
Find this review helpful?
Michelle D. M.
icon-Family
Family
icon-origin-TRAVELOKA
10.0
/10
Reviewed 357 week(s) ago
Location is convenient to the tourist spot of Baguio. Clean rooms, cafe food is good especially sinigang na baboy with strawberry. Guard, receptionist, staff are all nice.
Find this review helpful?
April J. Y.
icon-Shopping and Culinary
Shopping and Culinary
icon-origin-TRAVELOKA
9.7
/10
Reviewed 370 week(s) ago
The staff are one of the friendliest hospitality staff I have encountered. They would go out of their way to make sure you’ll have a great stay at the hotel. The location is strategically located near Mines View Park, few minutes walk to Outlook Drive where most instagramable cafes are located, and secluded enough to enjoy your stay in Baguio. If you love quiet walks under the pine trees, a good view of the sun rise behind mountains and good food, the hotel is perfect for you!
Read More
1 people find it helpful
Daniel P.
icon-Family
Family
icon-origin-TRAVELOKA
9.7
/10
Reviewed 377 week(s) ago
What made this hotel really stand out is its people. Very courteous and superb customer service. My family loved staying here.
Find this review helpful?
Ivan C.
icon-origin-TRAVELOKA
8.2
/10
Reviewed 414 week(s) ago
My stay is good. I like the room and service. However, their opportunity area is in their restaurant. They asked for our breakfast for the following day when we checked in but on the following day, everything that we have selected is not available. They could have informed us the day before. Otherwise, we had a great time on our stay.
Read More
Find this review helpful?
Ma Czarina R.
icon-Family
Family
icon-origin-TRAVELOKA
9.0
/10
Reviewed 418 week(s) ago
The area might get really crowded.
1 people find it helpful
Cathy Lim
icon-origin-TRAVELOKA
9.4
/10
Reviewed 427 week(s) ago
We had a great stay. Very convinient. Only problem is their parking -they would wake us up early to move the car since the others parked are leaving.
Find this review helpful?
Nymfa G.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 432 week(s) ago
Great place! Staff are friendly!
Find this review helpful?
Aybeth
icon-Family
Family
icon-origin-TRAVELOKA
6.0
/10
Reviewed 442 week(s) ago
Traffic was heavy going to the hotel, upon arrival the lady from the front desk told us to wait so long and then finally gave us a room (executive room) with a king size bed but we're 6 including 2 kids so they provided us two extra beds and promised to transfer us the next day at 2pm to a penthouse room (we originally booked family deluxe). The next day came, we waited and when it's already past 2pm I called up the front desk and asked for our transfer, she said our room is already ready and will send someone to assist. We fell asleep waiting, still no one came, I called again at 4pm and the front desk said the same thing and we waited again, still no one came, at 5pm I called again, this time I scolded her and finally we were transferred to a family deluxe room, not the penthouse that they promised, got really disappointed when I saw the view from our window, it was the water tank! the carpet is so dirty, the towels are old, the kitchen from the resto is also dirty, I ordered during dinner their strawberry adobo, they just put one piece of strawberry and that's it, their chef's salad has no dressing, and when I asked for one, the staff from the resto said there's really none! so I went down to the resto and really asked for it and the staff told me to wait and he will asked again the kitchen staff, then he came back with my dressing and apologized that they forgot to put it and it was not really prepared very well. it was bad actually and there's no room service because the guy from resto said he was all alone. there's still more bad things about this hotel but I'm too tired to write them all.
Read More
Find this review helpful?
Liezl T. M.
icon-Family
Family
icon-origin-TRAVELOKA
8.5
/10
Reviewed 444 week(s) ago
The staff are very supportive and very helpful.
Find this review helpful?
Ma Rose T. M.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 466 week(s) ago
The hotel is newly renovated and the staff are very helpful.
Find this review helpful?
Juliana P.
icon-Shopping and Culinary
Shopping and Culinary
icon-origin-TRAVELOKA
9.4
/10
Reviewed 474 week(s) ago
Good view.
Find this review helpful?
Angelito Dabu
icon-origin-TRAVELOKA
6.3
/10
Reviewed 479 week(s) ago
the hotel is not advisable for those who have difficulty in walking. although there is an elevator but you have to climb up to the 1st floor for you to reach the elevator.
Find this review helpful?
Christine Inay
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
10.0
/10
Reviewed 486 week(s) ago
The room is so clean and the is very comfy
Find this review helpful?
You’ve read all the top reviews.
Number of reviews per page
20
40