Palmbeach Resort and Spa

Was cheap in what it presented in the online brochures, had no beach or view, was run down, extremely hot within the building, no air conditioning to walk to your room. Poorly run, far from any restaurants or places of interest. wouldnt recommend to anyone as a place to stay

The property seemed good for kids. I would maybe recommend this property for a larger group. There were many activities that a larger group might enjoy but as a couple, we did not use.

Great ace for family and group gatherings. Has both options for pool and the beach.

This is a dive resort but we really enjoyed the property and room at a fair price. The staff is very attentive and friendly.

Staff are very helpful and accomodating.They respond quickly to your requests.Lobby needs to be upgraded.Only thing that I did not like is the shower. The whole bathroom gets wet because there is no enclosure just a shower curtain .But overall you get good value for your money.Room is spacious and very clean.A little far from the city but if you want peace and quiet I would recommend this place plus it is right across a 7 Eleven and a good Korean Restaurant.

was very nice and quiet the hot tub heater was broken making the ocean water warmer

Nice room and good pool

At check out they were gonna charge us for pillow stain and blanket. Never been in this situation in any Resorts smh. Will not be back to that place. My Fiance ended up washing our pillow and sheets so we wouldn't be charge extra money.

Excellent bed and bedding Courteous staff Excellent free WiFi

We stayed in a "deluxe" room (#216) during three nights in August 2019. The room and its bed were large and comfortable, although the bed linen was too small for it. We requested that it be changed and it was. The staff were really kind, as in all hotels we tried in the Philippines. The bathroom was clearly less nice: the shower was framed by an old and partly rusty structure, and there was no room to put personal belongings next to the sink, except in a cupboard placed insanely high above it (I'm 1.83m tall and struggled to reach its bottom). Much worse, three out of three nights we saw cockroaches (most of them young and small, but also a really huge one). Another issue we had with the room and the general condition of the building was the noise. The window frames are cheap and old, so the windows and the door to the tiny balcony of the room do not close properly. Anyway, we mostly left them open because the AC unit is very noisy, even in "quiet cool" mode... Finally, the management seem to have lost their minds in what concerns prices of drinks, either in the bar/restaurant (which only offers a really average breakfast) or in the room minibar. As an example, a 33cl can of the most typical local beer (San Miguel Pilsen) was priced at/over 100PHP, when the most we payed for it during our whole trip, for instance in a terrace overlooking the sea in a nearby (proper) resort, was 95PHP... not to speak of the 37PHP in the 7-Eleven just in front of the hotel!

The Wifi availability was so poor or not available in the room.

Nothing fancy, but if you're looking for basic and inexpensive accommodation with a pool (there are 3 but you have to share 2 of them with a dive school) and direct access to the sea (note, no beach as such), then this is perfectly adequate. The staff were very friendly and helpful, even giving me directions on how to catch a jeepney into Cebu City for only 20 pesos (quite an adventure).

The aircon win my room was so low and it’s too far it not same in the site

The room was OK. Bed was OK. Staff were very friendly and helpful. Breakfast was OK - this place served a purpose. Close to the airport and handy in that respect. No hot water for shower which was incredibly frustrating.

“Free water” means two v small bottles a day. Fortunately there is a 7/11 open 24/7 directly across the street. They are nice people. Hotel staff are nice except for management. At checkout he tried to shake us down for an additional 20 dollars U S Our room towel was stained ??? I think the towel was a plant. Also the ride to airport was a scam. Private car, not a taxi. 700 pesos?? Terrible experience. If you are not Korean, do not stay there.

The area is clean and has a pool. Staff were nice and friendly and we were able to check in on time and no hassle in checking out.

Good hotel to go to after long flight. Recommended

Check in was quick and attentive. The room was very small and the bathroom was in need or urgent care. The showe rand floor had black mould and not very clean. The pool area was nice and the water seemed well,unkept, the diva Nguyễn center also seemed first class although I didn't dive on this trip. Brwckfast...soso, coffe was good but not too many food choices they make some eggs but way over cooked and juice not natural. It maybe an ok place to stay if you intent to get diving certification. But for holiday stay it seeemed overpriced

Friendly staff. Good service.

We had a lovely stay. Very nice reception area. Early and fantastic Christmas decorations, late august. But when in the Philipppines, that’s when it starts. We enjoyed a nice breakfast. The room was nice. I use a wheelchair, and even if not a handicap room, it was Ok for us. We looked at a room in 4th floor with a sea view, and that was a nice room with a kitchen.