Winds Boutique Hotel

Want more can you ask for great services great staff

The hotel property is ok and conveniently located near Walking Street. Staff were generally friendly, but security is trash and policies inconsistent. Everyone knows most guests bring companions due to the proximity to Walking Street. On the 1st night, I brought a person, and there was no issue: staff followed the standard policy of registering the guest and calling my room before she left. On the 2nd night, I brought another guest. This person stole a valuable USD amount and left the hotel at 5:30 AM while I was sleeping, without any check or call to me bypassing security protocols. The front desk staff were friendly and willing to help, but top management was completely uncooperative. If staff had called me before the companion left, this could have been prevented. Management showed no sympathy and offered only a measly 10% discount on a future booking, which I refused. I was told similar incidents had occurred before, indicating they were aware of risks in the area, yet consistent protocols were not followed. When I reported the theft, they refused to provide CCTV footage (only to police) and blamed me for not using the safebox. I refute this, as no guest can fit laptops, watches, or larger objects in it, and the outcome would have been the same. This experience ruined my vacation. The hotel would not help at all in these circumstances. I have filed a police report and am taking further steps. I recommend guests look other place in which you could feel safe and protected.

Pool very nice

We Paid big money for the breakfast included option and they had no eggs. They could not cook you an egg anyway at all. Hard boiled or fried. I can’t have a high carb breakfast. Eggs with any meat is fine. Yogurt is fine but nothing. I asked to get my breakfast money back they said they would process the the issue with Expedia but I have seen no refund. They should not offer a breakfast option at such a high price. I paid for the most delux room.

The room was nice. Excellent staff, very helpful to get a free ride to local restaurants. The only bad thing was noisy motorcycles outside.

Room was large and clean. Bed was comfortable. AC and Wi-Fi worked well. This is not a hotel, it is a MOTEL. There is no restaurant on site. The only real amenity is the pool. The concept of every room having a pool view sounds good but the reality is that you will hear children screaming and laughing while you try to find peace in your room. The layout of the hotel makes it a huge echo chamber and amplifies sound. Don't bother trying to take a nap there!

The room was nice, big & clean. However the wooden floor had many parts that were creaking or damaged. Check-in & check-out was fuss free & wonderful. The room was missing a side table on one side & there were no power sockets to charge the phone beside the bed. Also the wash basin is outside the bathroom which makes it a bit strange. The staff were wonderful & helpful especially Kristal, Kisha & Gal. Complimentary Breakfast options are rather limited with only 1 cup of coffee offered.

Beautiful hotel. More like studio apartment style. The hotel is only 5 minutes walk to the action part of town. Its a nice quiet hotel. Tricycle right outside and i think hotel has a shuttle service.

Staff were amazing! Anne, frencie, pat and kesha are so friendly!

Excellent

The entire staff was knowledgeable, helpful, and very accommodating. Unfortunately, the room did not fit the description/pictures on the website. It appeared to be dated compared to the rooms pictured on the website. Maybe it is scheduled for a remodel. The bed was hard, even with a topper on it.

Extremely friendly staff, clean environment, and very welcoming. I’m definitely booking here again.

I like the place, stayed for 1 night. Highly recomended. Staffs are helpful. 2 thumbs up👍👍

Staff was very accommodating and helpful in anything I needed or requested! Hotel was clean quiet comfortable and just overall the best stay in the Philippines!

The staff at this property were extremely nice and very accommodating. They went out of their way to make me feel welcomed and comfortable. My room was modern, clean, and contained everything I needed.

Little far from the action and walking back late at night feels a little unsafe, even the locals warned us. Hotel has cool concept but the room is falling apart, mold in the shower and carrying a physical key is so 1990’s. Get some key cards please.

The room is clean, very comfortable and the staff are amazing and very helpful. Would definitely send a friend there.

Convenient

A nice hotel... the rooms are great size and beds are nice. Very close to the entertainment district but enough away so not so noisy. Staff is very nice and accommodating... overall I would definitely stay there again and recommend it to others visiting also.

Nice staff, fairly quiet, nice pool.