What do past guests say about Cristal Resort?

Cristal Resort is well-known for its Service and Facilites, Cleanliness, Room Comfort, as reviewed by verified Traveloka guests.

USD | EN

Support

Search Hotels

Cristal Resort

Name: Cristal Resort
Address: ul. H. Kollataja 4A, Szklarska Poręba, jeleniogórski, Województwo Dolnośląskie, Poland, 58-580, ul. H. Kollataja 4A, Województwo Dolnośląskie, 58-580, Poland
Rating: 8.6

Service Apartment

Finding rooms for you...

8.6

/10

Very Good

36 reviews

What Guests Say About Their Stay

Simona

10.0

/ 10

We are a family with 2 children, and we stayed for 3 nights. The room was clean. The receptionist was helpful and gave us a special attention with changing the room which was more suitable for our small children. The outdoor jacuzzi was pleasant and with hot water. The breakfast was tasty and equivalent of the properties' star rating. The only negative point was a Monday breakfast when I suppose the hotel occupancy was low, so the breakfast food variety was very reduced and except that the food was from weekend and didn't look fresh. But overall, we enjoyed our stay, and we would return again.

Damian

10.0

/ 10

Piekny hotel, bardzo ladny wystroj, w apartamencie kuchnia. Apartament przestronny i czysty.

See translation

Verified traveler

10.0

/ 10

Great amenities open 8 a.m. - 10 p.m.; jacuzzi outside; marvelous mountains view. The hotel is quite place and is located close to the mountains. Rooms could be cleaned better.

In the Area

See Map

ul. H. Kollataja 4A, Szklarska Poręba, jeleniogórski, Województwo Dolnośląskie, Poland, 58-580

Main Facilities

Swimming Pool

WiFi

Elevator

Cristal Resort is a accommodation is located at Szklarska Poręba.

Cristal Resort Address: Map & Location

ul. H. Kollataja 4A, Szklarska Poręba, jeleniogórski, Województwo Dolnośląskie, Poland, 58-580

Discover More Places

Discover More About Cristal Resort

General
Near Babiniec Ski Lift

Location
With a stay at Cristal Resort in Szklarska Poreba, you'll be near ski lifts, just a 5-minute walk from Babiniec Ski Lift and 10 minutes by foot from Karkonosze National Park. This aparthotel is 0.6 mi (0.9 km) from Szklarska Poreba Ski Arena and 1.1 mi (1.7 km) from Pietkiewiczówka Ski Lift.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Babiniec Ski Lift - 0.4 km / 0.2 mi
Karkonosze National Park - 0.9 km / 0.5 mi
Szklarska Poreba Ski Arena - 0.9 km / 0.6 mi
Museum of the Earth - 1.1 km / 0.7 mi
Szklarka Waterfall - 1.4 km / 0.9 mi
Pietkiewiczówka Ski Lift - 1.7 km / 1 mi
Mineralogical Museum - 1.8 km / 1.1 mi
Nartolandia - 1.8 km / 1.1 mi
Rodzinny Park - 1.9 km / 1.2 mi
Szklarska Poreba Ski Resort - 2 km / 1.2 mi
Hala Szrenicka Ski Lift - 2.1 km / 1.3 mi
Bieg Piastow - 2.1 km / 1.3 mi
Puchatek - 2.1 km / 1.3 mi
Dinosaur Park - 2.2 km / 1.4 mi
House of Carl and Gerhard Hauptmann - 2.8 km / 1.7 mi

The preferred airport for Cristal Resort is Wroclaw (WRO-Copernicus) - 129.8 km / 80.7 mi

Facilities
Enjoy recreational amenities such as an indoor pool and a sauna. This aparthotel also features complimentary wireless internet access and tour/ticket assistance.

Business Facilities
Featured amenities include luggage storage and an elevator. Self parking (subject to charges) is available onsite.

Rooms
Make yourself at home in one of the 57 guestrooms, featuring kitchenettes with refrigerators and microwaves. Your memory foam bed comes with premium bedding. LCD televisions are provided for your entertainment. Conveniences include safes and desks, and housekeeping is provided on request.

All facilities in Cristal Resort

Entertainment Facility

Common Space

Lobby

Exterior

Bedroom

Things to Do

Indoor pool
Sauna
Steam room
Pool sun loungers

General

Parking
Terrace

Public Facilities

Smoke-free area
Elevator

Family-friendly Facilities

Kids club

Connectivity

Free WiFi

Hotel Services

Luggage storage

Accommodation Policy & General Information in Cristal Resort

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:

16:00 - 20:00

Check-out:

Before 11:00

General Check-in Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

, The front desk is open daily from 8:00 AM - 8:00 PM. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Allowed

Read All

General Information

Popular Facilities	Swimming Pool, WiFi, Elevator
Check-In / Check-Out Time	From 16:00 - 20:00 - to 11:00
Available rooms at Cristal Resort	57
Another facilities in Cristal Resort	Indoor pool, Sauna, Steam room, Pool sun loungers, Parking

Frequently asked question in Cristal Resort

What are available facilities at Cristal Resort?

There are top facilites at Cristal Resort such as Swimming Pool, WiFi, Elevator. (some may require extra charges)

What Time is Check In & Check Out at Cristal Resort?

Check-in time at Cristal Resort is staring from 16:00 - 20:00 while the latest check-out time is at before Before 11:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.

What is The Star Hotel Classification of Cristal Resort?

Cristal Resort is officially classified as a 3.5-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.

How many rooms are available at Cristal Resort?

Cristal Resort has 57 rooms in total.

Does Cristal Resort provide parking?

Yes, Cristal Resort provides parking. Please confirm details directly with the hotel.

See All

More Reviews from Other Guests in Cristal Resort

Overall Ratings & Reviews Cristal Resort

Other sources (36)

8.6

Very Good

From 36 reviews

Cleanliness

9.0

Room Comfort

8.8

Service and Facilites

9.4

Sort by

Most Relevant

Preferences

See All

Traveler Reviews Cristal Resort

Number of reviews per page

Top reviews

Verified traveler

2.0

/10

Reviewed 116 week(s) ago

Hotels.com verified review

Tried to put me in inferior room than the one I booked. After complaint was given a room with safe not working. Third room I was given was an upgrade but the internet worked horribly in all 3 rooms which were in different parts of hotel, different levels. Bed wasnt very comfortable. No way this hotel deserves anything close to the rating it has. One of the rooms the sink was over the toilet making it awkward to use. I arrived at hotel very tired from long trip the check in fiasco took over an hour.

Krzysztof

Business and Leisure with Children

6.0

/10

Reviewed 249 week(s) ago

Expedia Group verified review

This is nice, remotely, located property. It is good for a quiet stay. Amenities are poor. There is a swimming pool. The children's room is very rudimentary. There is no common room open 24/7. Cable TV is very limited

Damian

Friends and Family Family

10.0

/10

Reviewed 305 week(s) ago

Hotels.com verified review

Piekny hotel, bardzo ladny wystroj, w apartamencie kuchnia. Apartament przestronny i czysty.

Verified traveler

Leisure with Partner

10.0

/10

Reviewed 401 week(s) ago

Expedia Group verified review

Great amenities open 8 a.m. - 10 p.m.; jacuzzi outside; marvelous mountains view. The hotel is quite place and is located close to the mountains. Rooms could be cleaned better.

Hidde

Leisure with Partner

8.0

/10

Reviewed 57 week(s) ago

Expedia Group verified review

Het hotel was echt netjes en vriendelijke mensen. Heerlijk en uitgebreid ontbijt. Alleen het enige minpuntje wat ik vond is dat er geen barretje was in het hotel waar je s’ avonds nog even een drankje kan doen.

Andre

Leisure Family

8.0

/10

Reviewed 87 week(s) ago

Expedia Group verified review

Wir haben hier ein schönes und ruhiges Silvester verbracht. Die Innenstadt war gut zu Fuss erreichbar. Der Spa-Bereich toll. Das Frühstück herausragend. Auch das Umfeld und Parken super. Kinder waren Happy. Leider waren die Betten zu klein und für 4 Personen im Apartment keine ausreichende Schlafmöglichkeit. Schlafsofa deutlich zu schmal und unbequem.

Simona

Leisure with Children

10.0

/10

Reviewed 91 week(s) ago

Expedia Group verified review

Bibiána

8.0

/10

Reviewed 158 week(s) ago

Expedia Group verified review

Very nice and peaceful location, 15 minutes walk to the town center

Robby

Friends and Family Family

6.0

/10

Reviewed 161 week(s) ago

Hotels.com verified review

Wir waren als Familie im Crystal Resort in Szklarska Poreba. Grundsätzlich hatten wir einen schönen Aufenthalt, jedoch waren wir vom Crystal Resort ein wenig enttäuscht für den doch recht hohen Preis. Der äußere erste Eindruck täuscht leider. Unser Zimmer war groß, hatte eine kleine Küche und gut geeignet mit Kindern, da wir zwei Schalfbereiche hatten. Des Weiteren befand sich unser Zimmer im Erdgeschoß gleich neben dem Spielplatz. Ernüchternd war jedoch der Gesamtzustand der Anlage. Hier wird scheinbar nur repariert was zwingend erforderlich ist. Gehwege sind knöcheltief abgesackt, abgebrochene Lampen notdürftig mit Klebeband repariert, der Teppich im gesamten Haus müsste getauscht oder tiefengereinigt werden, die Ladestation von Tesla hatte keine Funktion, u.v.m! Die 4 Sterne-Bezeichnung hat es lange nicht mehr verdient. Unser Elektroauto konnten wir dann aber noch an einer Schukosteckdose laden. Das Frühstück war okay, wenn auch nicht dem Preis gerechtfertigt. Die Servicekräfte schienen neu zu sein und wirkten teilweise unbeholfen. Der viel zu kleine Frühstücksbereich war oft schmutzig und am Buffet wartete man teilweise ewig darauf, dass aufgefüllt wurde. Im Poolbereich ein änliches Bild. Da sich gefühlt niemand kümmert, ist es recht schmutzig. Sicher war es hier mal sehr schön, was auch an der Wandgestaltung zu sehen ist, aber die Fürsorge leidet. Zimmerservice gibt es auch nicht.

Peter

Leisure Family

10.0

/10

Reviewed 191 week(s) ago

Expedia Group verified review

Ich werde immer wieder hin fahren und empfehle das Resort weiter hin.

SYLWIA

with Partner

10.0

/10

Reviewed 210 week(s) ago

Hotels.com verified review

Miła i zawsze pomocna obsługa, hotel, pokój i łazienka czyste. Pobyt bardzo udany.

Barbara

with Partner

10.0

/10

Reviewed 275 week(s) ago

Hotels.com verified review

Wspaniałe wrażenia miła obsługa

Dominik

Business

10.0

/10

Reviewed 300 week(s) ago

Hotels.com verified review

Wspaniały hotel. Na pewno będziemy wracać. Czysto, nowocześnie i bardzo blisko centrum Szklarskiej Poręby. Pokój z widokiem na góry. Bardzo miła obsługa.

Janusz

with Partner

8.0

/10

Reviewed 308 week(s) ago

Hotels.com verified review

Hotel ins gesammt zimlich gut, unser Zimmer (Studio) so lala. Es konnte besser sein.

Verified traveler

Friends and Family with Partner

8.0

/10

Reviewed 377 week(s) ago

Expedia Group verified review

Positiv: toll, modern. Haben ein besseres Zimmer bekommen als gebucht! Negativ: Komische Wege zum Zimmer innerhalb des Hotels. Pool und Wellnessbereich kaum nutzbar wegen lauter, unbeaufsichtigter Kinder.

Verified traveler

Leisure with Partner

8.0

/10

Reviewed 394 week(s) ago

Expedia Group verified review

Ein sehr schönes, neues Hotel, nicht weit von der Stadt.Ich hatte ein Zimmer mit einem Sofa, das nicht so besonders bequem war allerdings für 2 Nächte war es ok.

Arkadiusz

Family

10.0

/10

Reviewed 404 week(s) ago

Hotels.com verified review

Nowy, czysty obiekt z bardzo dobrym serwisem. Strefa basenowa pięknie zaaranżowana. Wszystko na wysokim poziomie.

Klaudia

Family

8.0

/10

Reviewed 408 week(s) ago

Hotels.com verified review

Bezproblemowa obsługa. Przyjemny pobyt. Pokoje dobrze wyposażone. Generalnie czysto tylko zabrakło mydla pod prysznicem. Jeśli chodzi o cenę śniadan, uważam że cena jest zbyt wysoka co do jakości. Pozdrawiam Klaudia :)

Beata

Family

10.0

/10

Reviewed 410 week(s) ago

Hotels.com verified review

Cudowne, czyste, klimatyczne i ciche miejsce

Anna

Family

10.0

/10

Reviewed 412 week(s) ago

Hotels.com verified review

Gorąco polecam wszystkim! Wspaniała obsługa

Number of reviews per page

Ready to make up your mind?

Book Your Stay Now

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.