Hotel PortoBay Santa Maria

Hotels
9.2
/10
Exceptional
441 reviews

What Guests Say About Their Stay

James
10.0
/ 10
This was our ninth visit to Hotel Porto Santa Maria and as usual it did not disappoint. The staff are so welcoming and friendly. As usual, nothing's ever to much for them and it's refreshing to see the same faces all around the hotel. We find it a peaceful haven. The cleanliness is excellent. We usually only have breakfast which is substantial and varied. Happy hour is a bonus and we enjoy working our way through the fab cocktail menu. Situated, towards the end of the promenade and in the old town, it's surrounded by many good restaurants, for those who don't want to take advantage of the dinner package provided by the hotel. It's also very convenient for the cable car, fruit and flower market and the cathedral. The pool area leads directly onto the prom and there is a raised area, for a leisurely lunch whilst watching the cruise ships berthing. The Porto Santa Maria also has an indoor pool, spa, where you can have a beauty treatment and a gym. WE cant wait to return, at the end of November, for the Christmas lights turn on!
Dulcie Vivien
10.0
/ 10
Great location with view of cruise ship harbour, friendly and very helpful staff. Best of Funchal within walking distance. kitchenette facilities in studio room. Loved everything about it.
Marina
10.0
/ 10
I loved the location, close to the Botanical Garden cable car and numerous restaurants, the pool area is lovely too
In the Area
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Avenida do Mar e das Comunidades, Madeirenses 50, Funchal (Santa Maria Maior), Funchal, Madeira, Portugal, 9060-190

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
Hotel PortoBay Santa Maria is a hotel in a good neighborhood, which is located at Funchal (Santa Maria Maior). 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel PortoBay Santa Maria

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Avenida do Mar e das Comunidades, Madeirenses 50, Funchal (Santa Maria Maior), Funchal, Madeira, Portugal, 9060-190
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Discover More About Hotel PortoBay Santa Maria

Location


Hotel PortoBay Santa Maria is a hotel in a good neighborhood, which is located at Funchal (Santa Maria Maior).

About Hotel PortoBay Santa Maria

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Hotel PortoBay Santa Maria exclusively for you.

Get precious and unforgettable moment during your stay at Hotel PortoBay Santa Maria.

All facilities in Hotel PortoBay Santa Maria

Others Hotel PortoBay Santa Maria
Others

Things to Do

  • Outdoor pool
  • Indoor pool
  • Garden
  • Spa
  • Sauna

Public Facilities

  • Others
  • Elevator
  • Restaurant
  • Smoke-free area

General

  • Parking
  • Parking (surcharge)
  • Terrace

Hotel Services

  • Laundry service
  • Multilingual staff
  • 24-hour Receptionist

Business Facilities

  • Meeting facilities
  • Conference room
  • Conference rooms

Food and Drinks

  • Bar
  • Breakfast

Sports and Recreations

  • Fitness center
  • Billiard

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Hotel PortoBay Santa Maria

Important Note
  • Airport shuttle fee: EUR 31.50 per vehicle (one-way)
  • Covered self parking fee: EUR 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Drinks are not included in rate plans that include meals.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Half Board rate plans do not include drinks.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel PortoBay Santa Maria
146
Number of floors in Hotel PortoBay Santa Maria
4
Another facilities in Hotel PortoBay Santa Maria
Outdoor pool, Indoor pool, Garden, Spa, Sauna

Frequently asked question in Hotel PortoBay Santa Maria

What are available facilities at Hotel PortoBay Santa Maria?
There are top facilites at Hotel PortoBay Santa Maria such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel PortoBay Santa Maria?
The standard check-in time at Hotel PortoBay Santa Maria is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Hotel PortoBay Santa Maria provide breakfast?
Yes, Hotel PortoBay Santa Maria provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Hotel PortoBay Santa Maria

9.2
Exceptional
From 441 reviews
Cleanliness

9.6

Room Comfort

9.4

Location

9.8

Service and Facilites

9.2

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Traveler Reviews Hotel PortoBay Santa Maria

Number of reviews per page
20
40
Top reviews
Joel
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

My wife and I had a great stay. Perfect location to everything in Funchal.
Jennifer
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Lovely hotel, wonderful staff, delicious breakfast
James
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

This was our ninth visit to Hotel Porto Santa Maria and as usual it did not disappoint. The staff are so welcoming and friendly. As usual, nothing's ever to much for them and it's refreshing to see the same faces all around the hotel. We find it a peaceful haven. The cleanliness is excellent. We usually only have breakfast which is substantial and varied. Happy hour is a bonus and we enjoy working our way through the fab cocktail menu. Situated, towards the end of the promenade and in the old town, it's surrounded by many good restaurants, for those who don't want to take advantage of the dinner package provided by the hotel. It's also very convenient for the cable car, fruit and flower market and the cathedral. The pool area leads directly onto the prom and there is a raised area, for a leisurely lunch whilst watching the cruise ships berthing. The Porto Santa Maria also has an indoor pool, spa, where you can have a beauty treatment and a gym. WE cant wait to return, at the end of November, for the Christmas lights turn on!
Read More
Dulcie Vivien
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Great location with view of cruise ship harbour, friendly and very helpful staff. Best of Funchal within walking distance. kitchenette facilities in studio room. Loved everything about it.
Johanna
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Loved the location,
Marina
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

I loved the location, close to the Botanical Garden cable car and numerous restaurants, the pool area is lovely too
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Great hotel. Everything was excellent, Wonderful breakfast Very friendly staff and close to the city centre. Looking forward to a return visit in March.
Simon
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Great location in the heart of Old Town. Super convenient. Very mixed experience with staff - some we just simply rude. Majority were unfriendly. It is also worth noting, we're in our mid 50's and we seemed to easily be the youngest guests there by a couple of decades! No disrespect intended but we literally felt we were staying in a senior care home. Adults only is great but this was on another level! The hotel is also very dated internally and they need to invest in bringing it in to C21st! We wouldnt stay again.
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Sergio
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

All well but heavy cigarette smoke and smell in the room from chimney neighbors. Looks like many Europeans are all chain smoker's! Staff apologized but the law is not in their favor - nor in favor of nonsmoking guests. At time we had to run the AC at full strength and keep the slider open. Other that - beautiful place, great service and great people!
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Kendra
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Very mature clientele in this adult only property. Beautiful ocean front view from our room. Responsive front desk. Rooms were carpeted in main area. Breakfast buffet good selection with slight changes in offerings daily. Steps from the old town - more touristy area so depends what you like.
Graham
10.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

Fantastic hotel with friendly staff, spotlessly clean and right on the sea front
Carol
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

A great location. Spacious rooms. Disappointed that our seaview room had a wall instead of an iron balcony so could only see the sea if standing up. Should be sold as a partial seaview room and not charged at the full seaview rate. Lovely clean property.
Thomas Arthur
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

All aspects of this hotel were fantastic from the friendly and accommodating staff in the restaurant, bar area , front desk and spa services. The hotel rooftop was excellent and enjoyed the special event of bubbles and sushi. The location was very convenient for walking to many attractions. Nice to have on site parking and the breakfast buffet that was exceptional. We enjoyed staying here and would highly recommend to others.
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Judith
10.0
/10
Reviewed 48 week(s) ago

Hotels.com verified review

Great hotel. Stayed many times. Staff friendly & good service. Food excellent
Rob
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

All excellent
Lindsay
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

A beautiful property in walking distance to everything in Old Funchal. Our beautiful room was on the ground floor and overlooked the pool and out to the ocean. The staff was helpful and polite. We will be back!
Trisha
icon-Leisure
Leisure
10.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

I went in July 2024 and stayed in an ocean front suite. We loved our room, the hotel is beautiful and the staff were very friendly! The location is perfect for walking around, close to many shops and restaurants. The breakfast buffet was delicious and the pool area is clean and relaxing.
doron
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 54 week(s) ago

Hotels.com verified review

A great hotel on the sea. Courteous hotel staff and services. good breakfast It is highly recommended
Rachel
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Superb hotel in a great location. Very clean bedrooms and all areas of the hotel. The breakfast was brilliant, with lots of choice. But the best thing to me are the staff, who are all VERY helpful and cheerful. You can have a lovely building, rooms, food etc, but if the staff aren't pleasant then it's not good. I have to say ALL the staff members i met were ABSOLUTELY AMAZING. VERY LOVELY HOTEL.
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julie clare
icon- with Partner
with Partner
10.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

Should be 5 star
Number of reviews per page
20
40

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