AC Hotel by Marriott San Juan Condado

Hotels
8.4
/10
Very Good
1,066 reviews

What Guests Say About Their Stay

malika
10.0
/ 10
I didn’t like finding out about the “destination” fee 3 days prior to my arrival via email. It totaled $45 per day on top of an “ incidental fee” hold upon my card. $400 was the fee hold on my card upon arrival. You could use the $45 per day fee towards food and/ or drinks at the establishment which was cool. Basically use it or lose it. What I did like was the hotel itself. Nice, clean and spacious
Jamilla
10.0
/ 10
The property provided a free bicycle rental and a $45 voucher towards lunch or dinner everybday. The hotel is located near a cafe, a smoothie bar across the street, an acái bar next door, and two restaraunts one block away. There was a little consturuction nearby about two block away. The Street is busy during the day, but its actually quiet. Me and my partner walked or rode bikes for transportation during the day and used lyft at night. They have a restaraunt but we did not use it, it looks nice though. ImThe hotel is a two minute walk to the beach. You can take nice picture on the rooftop at night. They have a daily schedule for rooftop activities, but it was falsly advertised, so we went for entertainment outside of the hotel at La Placita which was a 15-20 minute walk and a 5 minute lyft ride. Overall the hotel was nice. The staff were accomodating and welcoming. They have a nice bathroom! The design of rooms were okay 7/10, not luxurious, but clean and cozy. I would stay again.
Veronica Marie
10.0
/ 10
i loved how everything was so close to the hotel. the only thing that sucked was the check in part, we had to wait an extra half hour for our room. i loved how the room service cleaned the room!
In the Area
See Map
1369 Ashford Avenue, Santurce Barrio, San Juan, Puerto Rico, 00907

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
Staying at AC Hotel by Marriott San Juan Condado is a good choice when you are visiting Santurce Barrio. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around AC Hotel by Marriott San Juan Condado

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1369 Ashford Avenue, Santurce Barrio, San Juan, Puerto Rico, 00907
Others AC Hotel by Marriott San Juan Condado
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Discover More About AC Hotel by Marriott San Juan Condado

Location


Staying at AC Hotel by Marriott San Juan Condado is a good choice when you are visiting Santurce Barrio.

About AC Hotel by Marriott San Juan Condado

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from AC Hotel by Marriott San Juan Condado exclusively for you.

Get precious and unforgettable moment during your stay at AC Hotel by Marriott San Juan Condado.

All facilities in AC Hotel by Marriott San Juan Condado

Others AC Hotel by Marriott San Juan Condado
Others

Public Facilities

  • Others
  • Coffee shop
  • Elevator
  • Restaurant
  • Smoke-free area

Hotel Services

  • Laundry service
  • Multilingual staff
  • Luggage storage
  • Express check-out
  • 24-hour Receptionist

Business Facilities

  • Conference room
  • Meeting rooms
  • Business center
  • Conference rooms
  • Computer station

Things to Do

  • Romantic proposal packages
  • Outdoor pool
  • Garden
  • Library

General

  • Parking
  • Banquet
  • Parking (surcharge)
  • Terrace

Food and Drinks

  • Bar
  • Snack bar

Nearby Facilities

  • Souvenir shop
  • ATM/Banking

Connectivity

  • Free WiFi

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in AC Hotel by Marriott San Juan Condado

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Uncovered self parking fee: USD 25.00 per day (in/out privileges)
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per accommodation, per night
  • Destination fee: USD 49.05 per accommodation, per night

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a smoke detector and a deadbolt lock
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • This property has a strict no-smoking policy. Violators will be subject to penalties of 350 USD.

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
16:00 - 22:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
16:00 - 22:00 - Before 12:00
Available rooms at AC Hotel by Marriott San Juan Condado
233
Number of floors in AC Hotel by Marriott San Juan Condado
8
Another facilities in AC Hotel by Marriott San Juan Condado
Others, Coffee shop, Smoke-free area, Laundry service, Multilingual staff

Frequently asked question in AC Hotel by Marriott San Juan Condado

What are available facilities at AC Hotel by Marriott San Juan Condado?
There are top facilites at AC Hotel by Marriott San Juan Condado such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at AC Hotel by Marriott San Juan Condado?
The standard check-in time at AC Hotel by Marriott San Juan Condado is starting from 16:00 - 22:00 while the latest check-out time is at Before 12:00

More Reviews from Other Guests in AC Hotel by Marriott San Juan Condado

8.4
Very Good
From 1,066 reviews
Cleanliness

8.8

Room Comfort

8.4

Service and Facilites

8.6

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Traveler Reviews AC Hotel by Marriott San Juan Condado

Number of reviews per page
20
40
Top reviews
German
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Good location, restaurants.
Jonathan
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

It was okay
Willie
icon-Leisure
Leisure
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

How nice the hotel staff was and cleanliness of the property. Responed to our requested on time and with professionalism
malika
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I didn’t like finding out about the “destination” fee 3 days prior to my arrival via email. It totaled $45 per day on top of an “ incidental fee” hold upon my card. $400 was the fee hold on my card upon arrival. You could use the $45 per day fee towards food and/ or drinks at the establishment which was cool. Basically use it or lose it. What I did like was the hotel itself. Nice, clean and spacious
Read More
Jamilla
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The property provided a free bicycle rental and a $45 voucher towards lunch or dinner everybday. The hotel is located near a cafe, a smoothie bar across the street, an acái bar next door, and two restaraunts one block away. There was a little consturuction nearby about two block away. The Street is busy during the day, but its actually quiet. Me and my partner walked or rode bikes for transportation during the day and used lyft at night. They have a restaraunt but we did not use it, it looks nice though. ImThe hotel is a two minute walk to the beach. You can take nice picture on the rooftop at night. They have a daily schedule for rooftop activities, but it was falsly advertised, so we went for entertainment outside of the hotel at La Placita which was a 15-20 minute walk and a 5 minute lyft ride. Overall the hotel was nice. The staff were accomodating and welcoming. They have a nice bathroom! The design of rooms were okay 7/10, not luxurious, but clean and cozy. I would stay again.
Read More
Neal Dudley
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Stay was friendly and understanding that the hidden fees were not fair to the customers.
Kaylynn
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff was very helpful and friendly. The area is very convenient.
Taishaya
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

the staff was extremely nice!
Milagros
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

This hotel is closer to Old San Juan, churches, supermarkets and restaurants. It was a nightmare experience when we came the first day. We waited more than 9 hours waiting for the room. The room assigned to us was the wrong one, with one bed for two adults and one child. I booked two queens bed. I informed to the hotel counter staff and we have to wait two more hours. Finally they provided us the correct accommodation.
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Kenya
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We enjoyed our stay here while we stay here several times this time was a little different. Everything was still nice, but the guests are very loud and I know people are on vacation so I gave it a pass . The food is always good. The service is always good. It’s always clean. The only reason why I give it a four is because of the noise so if I stay there again, I would want to make sure I’m in a corner and on top floor.
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Veronica Marie
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

i loved how everything was so close to the hotel. the only thing that sucked was the check in part, we had to wait an extra half hour for our room. i loved how the room service cleaned the room!
Cari
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Extra resort fees per day on top of price of room. Not free parking. Staff are very professional but not super friendly. Buuuuut you won’t go w/o power during a blackout in PR.
Nolita
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

This hotel was very nice except the Burger King view from my balcony.
Aminata
icon-Leisure
Leisure
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

It was ok. Service provided can be better.
Andrew J
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Could be a little cleaner
Shayne
icon-Leisure
Leisure
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Good I’ll stay again
Shirley
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Location was good
Zoria
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Very kind staff
Juan
icon-Business Family
Business Family
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Good service. Property might improve some of their rooms.
Chyna
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Nice hotel however the daily credit is a scam because the menu upped the prices on everything. Chicken wings for 34 dollars ??? Pina colada 23 dollars ?? Just ridiculous. Make the menu regular price
Number of reviews per page
20
40

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.