EA Hotel Royal Esprit

It was a good stay, old city is within a walking distance, good value for money

Room was clean, staff was very friendly to us brrakfast was nice ( more of a continental than hot) Very close to a good location and two minutes from transport routes to and from the airport

Large room, good breakfast, attentive staff

The location is the best. The staff is nit friendly. The elevator was down for two days. No tv for three days, the lock doesn’t work.

This hotel is advertised as 4 stars but it barely feels like a 3 star. The lobby smells like smoke, staff barely speaks English, beds are rock solid, and tap water was brown (due to roadworks apparently). Venue looks dated, old, and shifty.

Choice but mediocre nothing wow at all

I enjoyed the breakfast there. Very helpful front desk. Oh. The elevator was broken. You can hear the drunks yelling during the night. I stayed at the 3rd floor.

This is a great spot right in the heart of the old town. We were able to walk everywhere from the hotel. The breakfast was fantastic, the service was all great, and I’ve probably never seen a cleaner bathtub. The only caveat was the parking which was inconvenient, but actually worked out quite well. I can’t complain!

The elevator was not working for the 4 nights we were in the room. We had to climb 5 floors to our room. We were offered another sister hotel, with a paid cab but preferred our location. Only compensation was a bottle of champagne and 2 free beers.

Good location.

The location is great with everything within easy reach. Breakfast was also great, with a good variety of options, and the staff were helpful when approached, though not particularly friendly or welcoming. Check-in was the biggest letdown. While the lady at the reception was polite, it was frustrating to wait such a long time—especially at 9:30 PM with a child—while she trained a new staff member on how to use the booking system, process payments, etc. We had to eventually speak up and let her know we had been waiting too long and needed to settle in. The room itself was okay, but cleanliness was an issue. The bathroom, in particular, was not up to standard—we found hairs in several places, which was disappointing. Also worth noting: if your room faces the street, expect a noisy night. Teenagers were shouting and making noise well past midnight, making sleep difficult. Lastly, it would be nice if the hotel provided at least a bottle or two of water in the fridge—just some basic touches that make a stay more comfortable.

Very well place!

Nice hotel, very comfortable and friendly staff. Breakfast options were good.

Very nice property that is convenient to everything.

Lovely small traditional hotel in fantastic central location. Stayed for 2 nights which coincided with the Xmas market opening on our first night. Rooms were nicely presented and v clean. Bed wasn’t the most comfortable and no hot water on Monday morning at 8.30. May have been a busy morning? Think the hotel was fully booked on the Saturday night anyway. Would def stay again. Good selection of cooked and continental breakfast.

Great location. Decent breakfast. Did not get a friendly impression from the staff. Although I had asked for a double bed, my room came with two single beds. This could have been acceptable if they at least had provided a double duvet, however, they even refused to do so.

Wonderful! No problems

No parking on site, you have to pay 26 euro for the night to a different hotel. The AC was not working, very hot in the room. Breakfast was poor and not so much of variety.

Hotel is in good location - short walk to Old Town Square but also easy access to mall and transportation. Facility needs updating. Carpet is very old and shower had leak to the hallway and the door had water damage so it’s an ongoing issue in this room. If I stayed longer I would ask for new room due to possible mold. Staff were nice and attentive. Decent breakfast as well.

Great stay, we were very happy with it. Clean hotel and very friendly staff.