Upground Residence Apartments

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Location near the underground station with parking spot. The apartment was clean, warm fit to accommodate a family. Staff was helpful and understanding.

Nice

New, big, and comfortable apartments at a convenient price. Recommended!

Kitchen inadequate and washing machine inaccessible unless pulled out. No tea towels or toiletries apart form hand soap

Ms. Elena was an excellent host and helped us anytime we had a question. The apartments we have stayed at here were in excellent shape, Quiet, comfortable and clean The elevators were quick and operational. The kitchen and washing machines came in very handy to have inside the units. Around the property they have small shops and a Mega Image mini market that has anything you may need. One tip I'd have for future travelers is to call your Uber at the main entrance so that they may find you easier. There are other exits and Uber's location tracker may send drivers to another part of the complex. Will definitely stay here every time I come again.

Spacious, comfortable, and reasonably priced apartment in walking distance of cafes and grocery stores.

Excellent location. Room was nice, quiet and convenient check in/out. The young lady in charge was very helpful and tended to all our requests. Will definitely book again.

no shampoo no shower gel toilet not working properly. bed noising. uncompfortable

Great big place for a reasonable price. Close to pipiera metro station which is only 20 min ride to central bucharest.

Disgusting, I would never stay here again or advise anyone else to stay here. The rooms were barely clean, there was so much noise in the surrounding area both day and night, the bed was super uncomfortable and they advertise having both a gym and a pool (pretty much the only reason I booked this place) - and they have neither of those things

The apartment looked very nice the location was nice, i would stay there again

Great place I will probably be booking again

Disappointing AC only in the living room and couldn't even make that part cold Mattress on 2nd double room was terrible, metal coil Mattress that you can feel every coil Apartment for 6 people but only 4 can eat the same time - dining table is 1x1m Very basic equipment Tiny TV No place to hang your towel, put your tooth brush or toilet paper in the small shower (???)

Excellent

Big apartment. Clean. Many shops and restaurants on the first floor.

I have three major issues with this stay: 1) False Advertising--they state on hotels.com that there is a pool and gym as part of the stay but the gym and pool are a SEPARATE business and outside of the building. I even scoured the website under fees and fine print to see if there was a charge for them and none were stated. I even read the reviews for information and there wasn't any. I have no problems paying for additional amenities IF IT WERE STATED as so, instead of giving the false impression that all this was included. 2) Disorganized-- They emailed me before my check in and I told them I would check in around 3 pm. They replied with a form email with a number I should call 30 minutes before arriving at the accommodation. From the airport I called several times over the course of 30 minutes only to be told I need to call another number before that employee only works after 6pm. When I emailed them of my complaint about the false advertising of the pool there was no response. They would prefer to not deal with the issue and let it disappear on it's own. 3) Broken items-- The heating wasn't working in the bedroom and thus was cold at night during sleep. The power outlet the kettle in the kitchen uses shorts out the electricity in the whole apartment. We called them and they came to fix it only to verify that it's a known issue in that apartment yet they have done nothing about it. The bed was warped and sunken, made for a horrible sleep.

slippers, kitchen paper towels, shower gel or shampoo were welcome.

We had a one night stand, which we booked as last minute choose for the specific date and zone. See the ups and downs bellow: Good: + contactless check in and check out. + very spacious + pretty well equipped (full size frige, washing machine) Bad: - very bad smelling bathroom (probably the drain is not sealed) - very dark place (small windows & low intensity lights) - the bed mattress has a concave shape making you roll to the center - dirty carpets with spots and dirty floor around corners.

Very good value for money, great location and amenities, staff very helpful.