Al Mukhtara Almasi Hotel

Washroom's condition is bad. Room is not clean.

Cleanliness

They charge me online for double room.but did not gave me double room.also when i went to front counter/receiptetionist To complain about matter.they says even manager says we have not double room here.only 3 beds ina room.soo this was soo lie to me.even i was keep asking them..do u have double bed..n i got reply.yes u have double bed.it was bas experienced for me.i will never recomended any couple to go in this hotel

The hotel it self was very close to masjid al nawabi. Due to my son disability we were upgraded to a 5 bed, however dont be decieved by the picture of the bathroom. The bathroom is very small and tiny. The toilet was located behind the door and therefore when you sit on it the wall is touching your head. Khaled was very good and attended all to our needs.

Hospitable, perfect location, friendly

It’s was nice place the reason I picked up

It was good but we suffered to find restaurants around the area it was very limited .

Not clean and over crowded

It was very good

There is no dining facility for guests Quiet a disappointment

Very dirty and bed smelled . room was also congested.I stayed 6 nights but not comfortable.

Good

Really bad hotel. Only good thing is its close to Haram gate 315.

The staff were very friendly and very helpful. The location was great!

Close to masjid, restaurants neat and clean. Staff are friendly and helpful.

Bathroom

Very close to the Haram. Staff were amazing and the rooms were clean and elevators were fast.

Nice and affordable hotel and 5 min from haram

The main positive is close to the Holy Masjid.

Avoid this hotel if you are traveling from the west like UK, US etc, the standard is not that great for people who are used to the standards in the western countries. They get majority of their customers through travel agents from developing countries and so have very low standards plus location is great as it is only 5mins walk away from the masjid Nabawi. Therefore they can't be bothered making any improvements. When we arrived, the receptionist wasn't very welcoming. He handed us 2 cards and just expected us to find our way to the room. Had to ask for free wifi 2 times. Upon reaching the room, there was no wifi signal at all and upon asking the neighbouring rooms they all had the same issue. The hotel management refused to offer us a solution and instead made excuses. There was no toilet paper roll, no towels, no water, no internet. Not the worst hotel but definitely not worth the price.