Jeddah Hilton

The hotel rooms are 20/30 years old and need upgrading

The rooms are impeccably maintained, and the gym facilities are excellent. Always a pleasure to stay here.

Nice place to visit,staff is terrible,they are not nice.

I really enjoyed staying here.

The furniture in the room is very old. No phone charger next to the bed or blogs. No access to the swimming beach....

love the hotel I will always stay at this hotel

Loved it very clean, very professional staff felt very welcome

we stayed for two nights; we had great times.

I had so amazing time

Excellent service from everyone, the room was superb and the gym facilities world-class.

Every thing was perfect

Property was high end, nothing like it.

Friendly and helpful staff

i spent three lovely nights

The property is well presentable when u walk in but the pool area requires attention broken tiles that cut my child’s foot and now has an infection from it the staff take forever to respond having to ask twice or sometimes three for requests soup took over half an hour Air conditioning way over board especially it’s winter season gyms and male and female pools were excellent needs a bit of attention with the staff attending to housekeeping and the ac and tiles would’ve had a more comfortable stay

The hotel is well-located, with everything within walking distance, which is a great advantage. Overall, it was a very good experience, and the hotel itself was impressive. However, for a 5-star hotel I expected more compared to other 5-star establishments. There were a few issues: the service in some areas fell short, especially with basic tasks like restocking supplies and cleaning either came very late or not at all. the hotel buffet was a really good experience but HIGHLY overpriced. we were 2 adults and 1 child, SAR 800, compared to other places where the same would have been half the price or less. That said, the stay was enjoyable, and the hotel is worth considering if you value the convenience of its location and a generally good experience by the seaside, beach promenade and meeting local people. Jeddah is a buz of a city and with a taxi 20 mins you are pretty much in the old town full of history.

This a very beautiful hotel and the location is perfect

The checking process took us at least an hour to the the rooms, our reservation was for 6 people, 4 adults, a child and an infant. The rooms we got were for 4 people. A room with king bed the second was with 2 twin beds, when I asked for extra bed I was asked to pay first then I’ll get the bed, went down to pay was told no more beds. Not sure if the staff communicate to each other. This is not the Hilton I used to stay at.

Great location well maintained property. Hotel itself is dated but it’s kept to standard. Executive lounge food could be better. Omelette station could use more customer service training. Overall very happy with our stay.

Stay was not bad no major complains