Staycity Aparthotels, Edinburgh, West End

Good location, 20min walk to the castle. Lots of restaurants and bars nearby. Apartment was comfortable and quiet, parking secure underground.

Suited our needs well. Good, quiet, safe location. Shower excellent- washing up liquid and dishwasher tabs provided. Enjoyed shower gel and hand wash. Easy to get around on foot or via bus and Haymarket station close by.

Dinning area very small. Limited pots and pans. Pot and pan size also very small

Edinburgh is a beautiful city not to miss and property is very central , we could walk to the castle and we were delighted with everything about the city and apart hotel made it easier to enjoy

Booked for a family overnighter, asked for 2 single sofa beds as have teenage sons but did not receive confirmation of this prior to stay even though asked twice. It was a double sofa which transformed into 2 single beds with a small gap between-might have been useful for this to have been explained. On arrival the apartment was very warm and so had to air it. Upon trying to open the balcony window/door it was very stiff and did not run smoothly - was very difficult to close. Kitchen appeared to have all amenities although we did not use them as ate out. The bathroom had a stained floor and chipped unsightly wall areas. The shower was slow to heat up and the half shower screen made it difficult not to get water outside of it. It was powerful though. The sink blocked easily as water was running. The bedroom window did not close properly and along with constant noise from above (we were top floor) very little sleep was had, it was a windy night. There were stains on the back of the living room curtain although the overall cleanliness was ok. TV seemed to work ok. Carpark seemed secure (underground) but was not the easiest to gain access to. Had to find somewhere to park to go to reception for the code. Might have been better to have been given the code prior to arrival. Also the buzzer for allowing into the carpark was on the exit side? Overall, average stay-could have been better for the price we paid.

Clean studio with like a new kitchen equipments

Having the kitchen and separate bathroom is convenient when staying for more than 2 nights. However, the kitchen counter in our room is damaged and the freezer door doesn’t close properly. Also no housekeeping unless you stay for 7 nights or more. Nice to have own washing machine even though it takes forever to do one load. It’s a bit far to the Princess Street and still need to walk to bus stations so, not convenient for people who have difficulty walking. We however, walked everywhere within the city without issues.

Friendly and helpful staff, great location

Great property

Lovely apartmemts, very clean & perfect for our night away. 10 minute walk to centre & staff were very helpful

I highly recommend this property especially for extended stays in Edinburgh. Great location close to all the sites, the tram line, Haymarket and Waverley Stations but a little bit off the main road if you want some quiet. Great neighborhood with lots dining choices. Staff is very friendly and willing to help. I will return

All exactly as anticipated. Very pricey due to it being the Edinburgh Festival but that is to be expected unfortunately. Overall it was well located and very spacious. It was great to have the kitchenette facilities which was handy for grabbing a quick breakfast before going out and viewing back to back shows and performances. It certainly ticked all our boxes!

Staycity Apartments, Edinburgh was in an excellent location - within walking distance of the old town, two convenient supermarkets nearby, & close to a bus stop. Apartment was well appointed, clean, warm, and had a lovely home feel about it. Would highly recommend and stay there again.

Great space

Our stay was truly wonderful. The staff were all quite friendly and helpful and the included amenities made us feel as if we were at home. Our unit had everything we could have wanted, from included wifi to luxurious bed linens, a clothes washer/dryer, a fully-stocked kitchen with dishwasher (even including dishwasher tablets and washing-up liquid), large soaking bathtub with a rainfall shower head plus a handheld nozzle, and blackout curtains that were very welcome for the long days of June in Scotland. They even had umbrella rentals in the main lobby. It was our first time in Scotland and the staff offered plenty of assistance and advice. We were in town for just a handful of days for the Eras Tour but, thanks to our central location, we were able to see just about all of the sites we wanted to. We were a short walk to the Haymarket tram stop, multiple grocery stores, restaurants, cafes, and shops. A leisurely 20-minute walk east brought us to Edinburgh Castle and the Royal Mile, and the same distance in the opposite direction brought us to Scottish Gas Murrayfield Stadium. I have already started planning our next trip to Edinburgh and we will definitely be staying here again. I honestly cannot recommend Staycity Aparthotels in the West End enough.

I'll start with the positive. The employees at this hotel were very kind and tried their best to solve the issues we had. And the issues were plenty. When we arrived, we got off the elevator on our floor to find a construction zone. Unassembled furniture, cans of paint, and plastic tarps on the floor everywhere. It is bad business to rent out the one room on a floor that is almost completely under construction. Not only that, but there we workers hanging around in the hall doing work early in the morning and throughout the day and they were SMOKING CIGARETTES in the hall. The smoke got into our room. We were given the excuse that they were "external contractors" and not employees of the hotel so nothing could be done. Give me a break. The next issue was the shower. The only temperature that would come out of the showerhead was scalding hot. The temperature knob didn't change it at all. After multiple attempts at fixing it, one employee was able to turn down the boiler to lower the highest temperature for all the rooms. Three days in a hotel and none of us were able to shower is unacceptable. Maybe it was good that we couldn't shower because it was an accessible room and water went everywhere if you tried to turn the shower on. A slippery safety hazard. If you do have a reservation make sure you are not given a room in a construction zone!

Nothing specific

Definitely will stay here again. Highly recommended.

Parking was little confusing as person than explained everything didn’t make clear and maintenance was going on

Clean, comfortable and short walk to the castle and Royal mile!