Waverley Hotel

Second time staying here and just as impressed this time round. The lady who owns/checks-in/cleans is very friendly and chatty. A tad dated but large airy room, plenty of pillows, tea/coffee etc and in the centre of Nairn. Left too early to sample breakfast unfortunately. Would definitely stay again.

The room was good the shower was great Nice warm blankets on the bed The breakfast was fabulous and our host was really nice

We’d pre-booked weeks ago, via Hotels.com. On arrival our room was unavailable due to a maintenance issue, so we had no room, with no warning. The “receptionist” said our booking was therefore cancelled. Awful place anyway… the hotel reception was a tiny closet accessed by steep stairs up on the first floor, the entire place looked dire, the public loo we used in the hotel was dreadful - no hand wash or paper towels. The “receptionist” said WE needed to cancel the room on hotels.com ourselves as she couldn’t manage the process. On attempting to do that, the hotels.com website said we had to cancel it direct with the hotel as it was checkin day, so it was too late to do anything on the website. Awful service from Hotels.com, and the hotel itself. The worst booking experience we’ve ever had. I just hope that hotels.com do not attempt to take any money from me for this booking, which was cancelled by the hotel with absolutely no notice. We had to start searching round for an alternate accommodation at 5pm… not impressed!!

If you are looking for a last minute stay and book on the day book somewhere else. I turned up to find what looked like an abandoned hotel and kinda was. Rang the hotel and listened to the phone in a darkened room go off. Phoned Expedia who finally go ahold of someone (by this time 90mins) met her in reception where I was not exactly greeted in a welcoming fashion. Seemingly booking last minute and expecting someone to be in a hotel at some point was an intrusion to her life and she had someone in hospital and asked if I wanted to stay. Given the fact Expedia quickly came off the phone as they had made contact with the hotel I took my key and made my way to my room. Stains on the curtains stains on the headboards and half open mini shower vials in the bathroom. Single glazed windows allowed all the delightful noises to be heard from the Main Street below. If you want a 1970s decorated hotel this is the place for you. Would I book again? No

The lady was so nice and kind to us

Host was very kind and friendly. Room was clean. Older building so not the most soundproof is you are a light sleeper. Property close to the beach and little shops and grocery. We had dinner at a lovely pub beside the property. The “class room” pub was busy as it was Sat. The pool table may have been operational but we couldn’t find the white ball. Denise made breakfast to order ie. pouched, fried eggs for our group. Parking is available on the street or behind the church close to the hotel.

This hotel is okay but you get what you get, the bar was closed, the restaurant was closed the outside fitting in with the town and looked nice. Only a short walk from everything which was good. Would I use this hotel again? Not if there was a better option but it would not be the end of the world if I had to use it again.

We had a wonderful stay at this charming, family-owned hotel. The location is excellent—just a short walk (about 10 minutes) to the beach, with plenty of shops and restaurants right down the road. The hotel is run by a lovely older couple who made us feel very welcome, they were especially kind to our young daughter. Breakfast each morning was a highlight—hearty, homemade, and served in a traditional dining room that reminded me of grandma’s house. It added a comforting, nostalgic touch to the whole experience. If you’re looking for a place with character, warmth, and a great location, this is a perfect choice.

Fantastic breakfast and friendly host. Would highly recommend for a proper Highland welcome!

The owner is absolutely marvelous do anything to help you.great breakfast comfy bed

Positives. Comfortable well equipped large room for 2 night stay. Convenient for local amenities. Negatives. Service was very slow at breakfast with only one lady taking orders, cooking and serving multiple guests. Advertised as parking on-site, which there isn’t. Only 4 allocated spaces, 2 streets away, that were already taken when we arrived so I had to park on the street, Charging for on street parking starts at 9am. Given the slow service at breakfast I had to stop and go and move my car halfway through my breakfast.

We booked the Junior Suite as there was 2 adults and a child, however on arrival at 8 in the evening we were told the manager had let the room out to a couple staying a couple of nights the previous day. The only availability was a double room and a Jaybee guest bed. Given the time and lack of availability elsewhere we reluctantly accepted. The bed, pillow, duvet and linen were brought to the room but we were expected to make the bed ourselves. Room 12 was light and bright but the bathroom was very dated with black mold on the blind. There was also evidence of a water leak in the ceiling where the paper had split. Breakfast was lovely but make sure you gove it plenty of time. We went down at 9 o'clock and it took 75 minutes from sitting down to receiving a cooked breakfast. The toilets around the dining room are disgusting. We asked for a reduction on the price given the issues we had and it was rejected; we were told we could've gone elsewhere.

All

Perfect place when you just need a bed before an early flight at Inverness airport. Had a nice meal in town on the seafront at the Sundowner restaurant - great view over the sea.

Convenient for the town centre

Great hospitality

Old basic hotel with no lift and lots of stairs.

We did not check in. Upon arrival it appeared too run down and unkept. So we made other accommodation.

My room was cosy and very clean. The bed was high and the linen was immaculate and very comfortable, a proper princess bed. Location is walking distance from shops, restaurants and the quaint harbour. Breakfast was tasty and well presented. I thoroughly enjoyed my stay and would recommend to others.

It’s was friendly clean Quiet Denise was a knowledge of information Food and facilities good Just what we needed