Hotel Riu Baobab - All Inclusive

Tout est. Impeccable

This is my second time visiting a Riu resort and I am very pleased. I

rien à dire tout etais parfait vraîent tout etait propre la nouriture excellente hate de revenir

This was one of my best experiences at any hotel/resort. The place was beautiful, clean, very well maintained. The staff members were very friendly (all of them) but a special shout out to: Dominique (front desk) Pape sega (front desk) Diagne (front desk) Dieynaba (waitress) Modou (waiter) Mansour Diouf (waiter) and Guiniane (my favourite waitress). They went above and beyond to make our stay memorable.

Great place great people and great vacation

Wonderful, only problem was the tv, not a lot of channel

The door in my room.needs to be fixed. The internet signal on the TV is horrible. Everything else is fine

The staff was amazing very polite very helpful and understanding .

Great and professional staff, lot to do for the kids

Beautiful place. Some notes: we had a bad experience with the app in making reservations. We prefer to speak to your excellent staff rather than fight the app. We tried for two days before realizing our chosen restaurant was not operating. Otherwise everything was great. Great staff and animities.

Les installations sont top et le personnel est super. Par contre je trouve qu’il manquait des choses pour une chambre à ce tarif pas de peignoir, pas de chaussons, pas de goûter sucré.

super!

I enjoy the food , staff very pleasant.

waouw trop bien, je recommande vraiment.

I think with the price you charged me when I get to the hotel they always charge me more. I don’t have to exchange or what is it but it’s not fair.

Good staff and amenities

I do like all services and the property great place to go

This hotel is on a lovely beach about 90 minutes outside of Dakar. It’s a new property with great amenities. The buffet had a lot of variety and food was good. There were a lot of activities from water yoga to kayaking to peddle boats. The beach was very swim able with gentle waves. I wanted to acknowledge Erica at the front desk for fantastic service.

This property sees very few Americans so the language barrier was very tough, but overall I thought the staff was quite rude. Translations took a few tries to understand and at one point the tour desk mocked me. I wanted to sit by the window during dinner but I had to move because as one person I wasn’t allowed to sit at a table for 4 even though it was not crowded and was told to move. Some of the staff were kind but many were dismissive. The room was ok, it was pretty hot and we didn’t have much control over the AC, the shower took a while to warm up. The food was the biggest complaint, but all inclusive usually has bad food. We were even more disappointed to find out the two restaurants that required reservations were also buffets. My last straw was, at the store we bought snacks for our upcoming flight back, and after purchasing many items and about the leave the lady had the audacity to ask me if I had bought the fan that I already came in the store with. As a Black American the last place I thought I would be accusing of stealing would be Africa. Honestly, I found the European guests kinder than the staff. Unfortunate, but I don’t understand how this would ever be considered a 5 star hotel.

Great location