Onomo Hotel Dakar

The place was so dirty and I found cockroaches in my bed

Bad AC and bad client service No urgency

No ac too far

Le personnel n’est pas courtois du tout Dépenses imprévus Accès difficile entre la chambre et la réception Faut tout demander avant de l’avoir Pas du tout apreeciez mon séjour là-bas

I don't like this hotel. It's noy even 2 star hotel, they gave me 1 towel, I requested 2 and it seems to be a big deal. I will never stay there. I don't like the bathroom style. It makes the bed linen damp. I will rate them 4 for safety. It's safe.

I recommend

The hotel was very central to dakar and the staff and security went the extra mile in helping me. The food was excellent as a buffet service amazing variety for choice.

It was fine for late arrival and early departure but is in need of total refurb compared to other Onomo properties.

Nice

The bathroom design is not the best out there, they should do something about thr water flowing when someone takes shower

The staff was very friendly and professional. The room was nice and comfortable.

I will like to recommend this property to any one planing a vacation to dakar

Great place to stay, not the greatest wifi connection

The hotel is not worth $140 a night, It’s more Like a $70 a night hotel. I have travelled to 44 countries (IG: travelbyanymeans), and have stayed in many hotels. Pro Dinner buffer was ok, did not go to breakfast. Bed was comfortable The shower was nice and hot (Yessss) The lobby, bar, pool areas are are ok Cons 1. The sheets and towels were clean, but they were dingy. 2.The location is not good for a first time visitor/tourist. There are no bars, restaurants, etc, around the hotel. But, you can easily hail down a taxi in front of the hotel. 3. In general the staff needs customer service training. For example, I had a problem with the safe in my room. I had to go to the front desk 2 times to ask if someone was coming to check the safe. One hour had gone by. No urgency, no concern, no service recovery. I must give thanks to Ibrahim and Moda (the bartender) were exceptional. This hotel definitely has potential.

Great staff

Not friendly staff, Doing less than needed to satisfy client

Good

Not a hotel but a piggery. Dirty, noisy, and unprofessional stuff. This business must be closed.

I’ve stayed here several times in the past, before DSS became the official airport. I was disappointed this time around. The hotel was undergoing renovation so it was extremely noisy. The restaurant offers very limited food options and most of it isn’t good. Unfortunately its in such an awkward location there aren’t many restaurants nearby. The breakfast is ok. The staff were polite. Housekeeping was extremely slow, came to clean around 2pm which given the renovation- where was I supposed to go while they cleaned? The telephones in the bedrooms don’t work. If I can avoid it I probably won’t come back.

Biggest problem was flies in the hotel rooms and mosquitos in the lobby/ no insect killers noted Food, staff, accommodation, firm beds, security were all very good!