Raffles Singapore

The property was undeniably maintained with pride & precision, however the service stood out to be the Raffles point of difference, to be treated as a long term repeat guest, on our first stay . The in-house Food , Restaurants &Bars were excellent I rate them as a 5 star which does not come easily or often from me. I am now sitting here booking my next stay in SIN of course we will be staying at the Raffles

The hotel is a piece of living history. We did the tour of the hotel and it was amazing. Everything about this hotel was delightful

Hotel is beautiful but overpriced for what it is. Food at Marina Bay Sands was much better and overall service was lacking compared to Shang ri La which had amazing staff. Nice to see but fell short of expectations.

All member of staff in front as well as behind the scene worked superbly to ensure clients had a memorable stay. Every aspect of the hotel is to our satisfaction.

Harpreet (Happy) and Narendra the Sikh doormen were the best part from the second you step foot at the entrance until you depart. Always a warm motherly greeting and friendly fatherly departure. The entire staff and property solidified this experience. The best I have seen anywhere in the world.

Great

Staff and premises exceeded all of our expectations.

Spectacular! What a 5 star hotel should be and much more. No place on earth like it! Every aspect was exceptional.

We had a wonderful short stay at Raffles recently as part of a stopover in Singapore on our way to New Zealand. We travelled as a family with our two small children (ages 2 and 6 months). We were a bit nervous about staying in such a nice hotel with the kids but the staff were extremely accommodating and we were able to check in early so we could all nap after our flight. The suites are easily big enough for a rollaway bed and a cot and Raffles even provides separate children’s bedding, towels and toiletries - it was very impressive and we felt very welcome. We spent the second day by the pool, which is beautiful and immaculately kept. The staff at the pool bar are worth a special mention as they were particularly helpful, nothing was too much trouble and it never felt pretentious. This really is a very special hotel, and we would recommend it to other families.

Fabulous property. Staff all friendly, efficient and effective. Location was great for nearby amenities The property was gorgeous and very comfortable.

Staff were outstanding and the level of service was beyond what we were expecting. Sorry we didn't stay fpr longer.

Amazing in every way

Our room wasn’t ready despite arriving at the check-in time. Waited an hour and felt forgotten and dismissed but the manager helped to finally resolve the issue. Room was excellent and comfortable but very dark as small windows on ground floor of courtyard. Breakfast was a joke. Staff look like they have no idea what they were doing. Took15 minutes to take get a coffee and half an hour to get someone’s attention just to order some cooked breakfast. Overall, I think it’s an iconic hotel that is resting on it’s tourist reputation but not delivering anywhere near the standard that it should for the price point. Generally a little disappointing for something that should have been such a special treat.

Raffles has been a dream for me for most of my life and I booked to celebrate my 60th birthday and WOW!,what a celebration. All the staff at Raffles make you feel welcome and extra special for the duration of your stay making you feel like you are the only guest in the hotel. The hotel itself is breathtakingly beautiful and the rooms sumptuous - I honestly do not know how you could make any occasion more special Thank you all

Wonderful place to stay Love the rooms, staff and beautiful building

Great staff. Great venue.

Spacious suites and attentive staff.

Amazing

Treated like royalty - all was a dream

Truly a memorable experience. A great hotel that is worth every bit of the cost- something of a rarity these days. The staff could not be more helpful or friendly l.