Bk Hotel Jeju

Location was good, lady at check in not friendly. Room smelt. Housekeeping was good otherwise just an ok hotel

Absolutely love the bathroom shower gel. Room is clean although the humidity caused the floor to be a little damp. Breakfast is simple and doesn't have a large variety but adequate.

오션뷰가 좋았고 아침식사도 꽤 만족스러웠습니다.

First hotel in Korea on our trip and first very positive experience. Extremly clean, great breakfast, very good location.

Close to the airport limousine stop and a stroll away from the attractions and eateries. Comfortable room in a quiet neighbourhood with a convenience store downstairs.

Must have Shower curtain.

Room and hotel is great if you want a quiet trip, but if you have a car you can go anywhere. I only have 4/5 because the bathroom needs a shower screen/curtain and water gets everywhere when you have a shower. But apart from that it was perfect. Staff are very nice and friendly and would come back again

Enjoyed our stay here. The room was big and clean. The breakfast was good. Liked that they had coin operated washer/dryer and detergent was provided. There were three of us and we only received one large bath towel, two robes and a bunch of smaller towels, looked like hand towels. Not sure if they placed the wrong towels in the room or if that was standard but it was fine. Didn't bother us. If it bothers you, you could prob ask for larger bath towels. Would stay again.

It was very comfortable and clean hotel. Very nice for the price of the hotel. I would definitely recommend it for anyone who is looking to stay in that area.

A clean and comfortable hotel. The staff were friendly and efficient. Breakfast had a bit of variety each day, and a reasonable number of options - hot Asian-style dishes plus cereal, bread, fruit, salad, juice and coffee. The location is a little walk from the centre of town, but close to bus routes, with several passing outside. Some attractions could be reached on foot and getting around the island from the hotel was easy because of the extensive network of frequent buses. The room was spacious and the bathroom had a good shower. It would have been useful to have a screen or curtain. We appreciated the option to have large towels as well as the standard small Korean-style ones. The main issue we had was with internet connections, which were not visible on one of our phones. For the phone on on which it did work it was also quite slow at times.

just great. faculties are so kind and ready to help anything. nobody can find out better place with this price.

We really enjoyed the location and amenities of BK Hotel on our family vacation. Kind staff helped as well!

Heater not efficient. Clean but abit worn down

Insects were found on my comforter. Started with 2 which were swept away, felt itchy in the night (1:30am) and was shocked to see more! Alerted counter staff who tried to kill by stepping on them in front of me. He quickly blamed the backpackers for bringing these insects to his hotel which I felt was very unprofessional. He apologised then made a few phone calls before switching a room for me. He didn’t mention if I’d be resting in the same room until I asked. I also requested for a refund. He again made a few phone calls then told me that it would be a refund but I had to check-out the next day as their hotel was fully booked on the days as my reservation. I reminded staff about the 1) inconvenience they’ve caused which included sleep disturbance and the worry of skin disease, 2) the extra cost on transport and itinerary because of the change, 3) buses in Jeju are a bit slow and inaccessible, and 4) check-in time for hotels in Jeju are usually 4pm. These factors are enough to ruin my holiday. Staff insisted that I rest first as it’s late already. Suggested to discuss at 9am the next day while he’s still around as he’s the only mandarin speaking staff. How accommodating was that? So, the outcome was the same- a refund and check-out. Negotiation went on as I insisted they arrange another accommodation for me so I could continue my planned trips. They got me a place twice smaller than theirs and still refused to refund first night fee.

I love everything about the hotel. They even have laundry for guest to use with minimal charges. Big bathtub and clean room and bathroom will be an additional point. Will definitely come back in future.

Location is good but hotel only has a very small carpark (maybe for less than 10 vehicles), hence got to park at the free carparks across the roads by yourself. It would be good if there is valet service to park the car for guests. Rooms were big however the condition shows signs of wear. Especially the toilet sink where the shelf are tilted and not level. Some signs of mold in the toilet too. A shower curtain around the bathtub would be good to avoid splashing water to the sink. Some additional towel racks or hooks can be installed for guests to hang hand towels or clothes more easily. Beds are comfortable and floor heating is great especially in winter. Convenient minimart downstairs to buy the supplies needed. Overall, still a decent place to stay but room for improvement.

The concierge team was great. They assisted with answering our queries and one of the front desk on duty even acceded to my request to call up the local restaurant to place order for us making it so seamless. There are even 2 coats/jackets refresher machine located at the front desk for guests to use FOC. I like that fact that there is washer and dryer (pay per use) available as were travelling around Korea for 2 weeks and have plenty of clothes to wash hence that really lighten our packing by a lot. Breakfast buffet was decent, not a spread but really enough for us to start our day with. The in-room jacuzzi was great too. Nice feature though we only soaked and didn't use the jacuzzi. Room was pretty spacious too. Towels and certain areas in the room were a little worn out, however, no biggie.

One “minua” in tbe morning of our departure, the re eptionist did not allow my friendto use cafeteria. Her lunch was paid but we had yo keave 30 min before lunch. We had our food but tge receptionist (male) was not helful but quite opposite.

Quiet surroundings, mainly small grocery shops and small restaurants in the area and most of them looked closed, although we did find some nice home cooked style meals around the area. Hotel room was OK, toilet a bit dated with a tiny sink.

Warm and welcoming staff. Highly recommend for the proficient and well managed hotel operations.