Barceló Isla Canela

I can't say anything bad about the hotel, since it was a pleasant stay for my husband and I. We came from the US and we loved the place.

The hotel has seen better days, but we still had a good time overall. The outdoor pool area was nice, though the water was too cold to use—heating it would help. There is a small indoor heated pool, which was appreciated but limited in size. Breakfast was excellent—the best part of our stay—and deserves top marks. The padel court was a major disappointment. We booked in advance, but it was covered in moss and leaves, making it dangerously slippery. It looked abandoned and should either be properly maintained or closed. Cocktails were poor, and the bar staff seemed untrained. If you want a good drink, go elsewhere. Our room was nice, and we enjoyed the large balcony, but the beds seemed shorter than standard, and all of us found the pillows too thick. When we asked the staff for a nearby restaurant recommendation, they couldn’t help at all, which was surprising and unhelpful. In short, there were some bright spots—especially the breakfast—but too many negatives for us to consider returning.

Large beachside hotel **** just outside Ayamonte. Great Junior Suite. Spacious and comfortable. Very busy during our stay but the staff helpful and attentive. Great food available.

We are in our early 50’s and we were the youngest ones there by far. Older crowd!

Room safe broken, staff was very rude.

I visited Barceló Isla Canela for 5 nights on my own as a summer break while my children were away. The hotel was beautiful. The rooms were modern and clean. The breakfast was fresh and there was a massive selection of foods. The pool area was well maintained and the staff very friendly. I used the gym daily and although it is small it was well enough equipped for a hotel gym and everything was very new. It’s somewhere I would love to return to with my two children, there was a great family atmosphere while being luxurious

Really enjoyed our stay at this Hotel, excellent service and friendly staff, the rooms and property itself were clean and the food was great with a good and tasty variety at the buffet. For us, the only negative side was the entertainment program during the day which was a bit dull, but I also understand that this was because most of the other guests were from a much older generation.

It would be nice to have bidets in the hotel rooms

Very nice hotel with friendly staff.

Lovely hotel

Nice location however here are the negatives: 1. Buffet does not include any drinks including the breakfast buffet. 2. Loose tiles around the pool walk areas. 3. Finicky air-conditioning thermostat. 4. Food at buffet did not have a great selection

Having to pay an extra 300 to move to a room with a useable balcony was the only negative and no coffee/tea making facilities in the room

You will need to upgrade your room. I booked a junior suite and had to view 3 rooms before finding a suitable room (room 2109 is good). Reception was not pleasant and I felt uncomfortable asking to see other rooms. The male receptionist was rude. The resort is right across from the beach which is nice. The resort itself does not have a lot of atmosphere and it was filled with older German tourists. You cannot bring food to your sunbed by the pool and the drinks are served in plastic cups. There were plenty of sunbeds available. The food was good enough (we stayed half board). Breakfast was nice but dinner was hit and miss. There are 2 supermarkets within 5 mins from the hotel so you can pick up break, ham and cheese for lunch. The hotel is located 1 hour away from Faro airport so please factor in the cost of the taxi into your holiday (approx €160) All in all, it was lovely to get some sun and the hotel was adequate.

This resort is very family friendly, lots of activities around the pool for all ages. I encourage you to get the all inclusive. Nice walking trail that parallels the beach and easy beach access. There is an exercise room. They offered yoga and water exercise classes. The lounge never had a bartender while we were there. It does have ping pong, pool, and other table games. It's a lovely salt cleaned pool that is treated and cleaned daily. Closed at 7:30 pm and opened between 10 & 11 am. When we were there. Mosquitoes are bad at dusk so don't leave your balcony door open. I didn't know about the pay parking until i arrived. The food was generous and plentiful, and overall quite good, but most of the grilled meats were overdone. We had a relaxing and comfortable stay.

Swimming pool not climatized water at about 21 celsius, additionally if you leave your hammock vacant for one hour they have a draconian policy of removing your personal belongings from your pool hammock. This information was not provided at check in. Some tiles by the poll broken. Hotel parking 15 euros per night expensive. Buffet food was good some days better than others. Bar staff and waiters helpful. Entertainment crew friendly. These points raised with customer services who listened and encouraged me to write to them but was unable to give me a business card. I felt management hiding behind the Barcelo name seemed sure business would continue coming and not very interested in making our stay more relaxing

Excellent location for beach and local restaurants

Stayed for 2 nights early June. Hotel was clean, rooms nice and the staff were friendly and attentive. Only slight downside was €12 per night car park charge.

My wife and i visited here for a short break during our spanish holiday. Location was amazing close to the beach and great pool. Breakfast buffet had plenty to satisfy everyone . Found most of the staff to be helpful and could speak some english. Just a short stroll out of the back gate to market stalls and restaurants.

It was misleading in that it had a beach. The beach is across the street and the hotel has no beach club or anything. During low season it's not a big problem but I imagine during high... I rated service low because of its policies not its staff. Staff was friendly and nice. Some of the policies - restaurant closed (I can't remember if one or the other) at 22:00-23:00. I arrived later than that and had to starve until breakfast. I thought maybe the minibar had some nuts or something- nope the "minibar" is basically room service which closes at the same time as the restaurant. They charge for using the safe. Seriously?! It's only 3€ a night but this is about the principle. Finally I had an open account and they still asked me for a 10€ deposit for the towel . Just annoying and impractical.

Wonderful