Cleopatra Palace Hotel

Resorts
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9.0
/10
Exceptional
1,003 reviews

What Guests Say About Their Stay

Valerie Margaret

10.0
/ 10
Lovely clean hotel with friendly staff. Asked for an iron board and kettle and was brought to room straight away. So much choice for Breakfast and the freshly squeezed orange juice was amazing

Stacey

10.0
/ 10
Our first visit to Tenerife and this hotel was marvellous. Staff were friendly and helpful. Room was nice, we paid for the larger patio with pool on the patio - this was cold which was a little disappointing. Though there is a tap to add water, most of the time it only offered cold/cool water. The pool may have heated more on other patios that received more sun but ours was in shade except for a 1-2 hrs/day. Close to the beach and many restaurants, shops, nightlife and there is a long boardwalk area that you can walk along the coast for miles/kms!

Andrew Alan

10.0
/ 10
Very friendly staff and an extremely pleasant hotel. We were very impressed!
In the Area
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Avenida de las Américas s.n, Playa de las Américas, Arona, Santa Cruz de Tenerife, Canary Islands, Spain, 38660

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Staying at Cleopatra Palace Hotel is a good choice when you are visiting Arona. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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Cleopatra Palace Hotel Address: Map & Location

Avenida de las Américas s.n, Playa de las Américas, Arona, Santa Cruz de Tenerife, Canary Islands, Spain, 38660
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Lobby Cleopatra Palace Hotel
Exterior 2 Cleopatra Palace Hotel

Discover More About Cleopatra Palace Hotel

Location


Staying at Cleopatra Palace Hotel is a good choice when you are visiting Arona.

About Cleopatra Palace Hotel

From business event to corporate gathering, Cleopatra Palace Hotel provides complete services and facilities that you and your colleagues need.

Not only located within easy reach of various places of interests for your adventure, but staying at Cleopatra Palace Hotel will also give you a pleasant stay.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Cleopatra Palace Hotel is a resort with great comfort and excellent service according to most resort's guests.

Get precious and unforgettable moment during your stay at Cleopatra Palace Hotel.

All facilities in Cleopatra Palace Hotel

Swimming Pool Cleopatra Palace Hotel
Swimming Pool
Entertainment Facility Cleopatra Palace Hotel
Entertainment Facility
Fitness Center Cleopatra Palace Hotel
Fitness Center
Functional Hall Cleopatra Palace Hotel
Functional Hall
Common Space Cleopatra Palace Hotel
Common Space

Hotel Services

  • Laundry service
  • Multilingual staff
  • Express check-in
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

General

  • Banquet
  • Reception hall
  • Parking
  • Terrace

Accessibilty

  • Accessible parking
  • Wheelchair accessible
  • Accessible bathroom
  • Disabled access friendly

Public Facilities

  • Elevator
  • Parking
  • Smoke-free area
  • Safety deposit box

Things to Do

  • Outdoor pool
  • Spa
  • Pool sun loungers

Business Facilities

  • Conference center
  • Business facilities
  • Business facilities

Transportation

  • Limited parking
  • Bicycle rental

Sports and Recreations

  • Billiard
  • Tennis court

Family-friendly Facilities

  • Children pool

Food and Drinks

  • Poolside bar

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Cleopatra Palace Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
14:00 - 00:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Allowed
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General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - 00:00 - to 12:00
Available rooms at Cleopatra Palace Hotel
431
Number of floors in Cleopatra Palace Hotel
4
Another facilities in Cleopatra Palace Hotel
Laundry service, Multilingual staff, Express check-in, Luggage storage, Express check-out

Frequently asked question in Cleopatra Palace Hotel

What are available facilities at Cleopatra Palace Hotel?
There are top facilites at Cleopatra Palace Hotel such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What Time is Check In & Check Out at Cleopatra Palace Hotel?
Check-in time at Cleopatra Palace Hotel is staring from 14:00 - 00:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
What is The Star Hotel Classification of Cleopatra Palace Hotel?
Cleopatra Palace Hotel is officially classified as a 4.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Cleopatra Palace Hotel have?
Cleopatra Palace Hotel has 4 floors.
How many rooms are available at Cleopatra Palace Hotel?
Cleopatra Palace Hotel has 431 rooms in total.
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More Reviews from Other Guests in Cleopatra Palace Hotel

9.0
Exceptional
From 1,003 reviews
Cleanliness

9.0

Room Comfort

8.4

Location

10.0

Service and Facilites

9.2

Sort by
Most Relevant
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Traveler Reviews Cleopatra Palace Hotel

Number of reviews per page
20
40
Top reviews
Susan
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Hotel in an excellent position opposite the beach. Room was spacious as was the balcony and with plenty of seats. Pool area is very good with plenty of sun beds although there are still ‘bed bookers’ Breakfast catered for all tastes being extensive. Although there did not appear to be a restaurant in the Cleopatra, the 3 restaurants in the Mediterranean Palace are available for Cleopatra guests. Not expensive and with 20% discount very reasonable, not busy and good food. Very enjoyable stay. Thank you
Read More
Valerie Margaret
icon-with Friends
with Friends
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Lovely clean hotel with friendly staff. Asked for an iron board and kettle and was brought to room straight away. So much choice for Breakfast and the freshly squeezed orange juice was amazing
Lesley
icon-with Friends
with Friends
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Brilliant
Stacey
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Our first visit to Tenerife and this hotel was marvellous. Staff were friendly and helpful. Room was nice, we paid for the larger patio with pool on the patio - this was cold which was a little disappointing. Though there is a tap to add water, most of the time it only offered cold/cool water. The pool may have heated more on other patios that received more sun but ours was in shade except for a 1-2 hrs/day. Close to the beach and many restaurants, shops, nightlife and there is a long boardwalk area that you can walk along the coast for miles/kms!
Read More
Sam
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Kettle in room would be a big plus
Luciana
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Breakfast was excellent and staffs were very friendly. Location was very nice.
Jonathan
4.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Hotel is very tired and dilapidated Renovation is due but it hasn’t been touched since 1990s
Andrew Alan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Very friendly staff and an extremely pleasant hotel. We were very impressed!
elizabeth claire
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Just had a lovely stay at the Cleopatra Palace. Hotel is in a great spot, right on the front, use your room key to open gate onto the front. Hotel is situated on the golden mile, so many choices for food and drink and plenty of shops. Staff were friendly, breakfast had a good selection. Plenty of sun beds by the pool (pool was a bit cold). Only downside is the hotel is starting to look tired, needs renovating but other than that! It’s our 2nd stay and will be back again.
Read More
Philip Darren
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Great hotel, great location, room could do with updating but it was Very Clean, well done to the hotel staff top drawer 😀👍
Ana Maria Ojeda
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

The staff went above and beyond to make my mum comfortable in the absence of a disabled adapted room
Lisa
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

The arrival and check in was amazing. Sinthia on receotion was outstanding!! Super efficient and friendly and did everything to ensure we had the very best service and experience. I cant praise her highly enough. Incredible.
Martin
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Absolutely amazing hotel . Breakfast beautiful . The piano playing whilst eating breakfast was just magical . Staff very friendly . We shall be returning in march . Outstanding visit .
Wayne
icon-with Partner
with Partner
10.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Great hotel staff very friendly
colin
icon-with Partner
with Partner
10.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

Great room, very clean, great service at reception
david
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

Room could have been cleaner. Decor is a bit dated too. All round a good experience.
Chloe
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Great hotel, friendly staff fab location
Kieran
icon-with Partner
with Partner
6.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

The hotel is very dated.
Rhiannon Amee
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

The staff were amazing in every area!
Jayne
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Amazing hotel. The staff went above and beyond. Nothing was any trouble for them. Pool side great. Free towels. Breakfast was the best ever for choice and a piano playing. Room was huge and comfortable. Would highly recommend and we will be back. Thank you 🙏
Number of reviews per page
20
40

Ready to make up your mind?

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Others 4 Cleopatra Palace Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.0
Exceptional
From 1,003 reviews
Cleanliness

9.0

Room Comfort

8.4

Location

10.0

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Cleopatra Palace Hotel

Number of reviews per page
20
40
Top reviews
Susan
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Hotel in an excellent position opposite the beach. Room was spacious as was the balcony and with plenty of seats. Pool area is very good with plenty of sun beds although there are still ‘bed bookers’ Breakfast catered for all tastes being extensive. Although there did not appear to be a restaurant in the Cleopatra, the 3 restaurants in the Mediterranean Palace are available for Cleopatra guests. Not expensive and with 20% discount very reasonable, not busy and good food. Very enjoyable stay. Thank you
Read More
Valerie Margaret
icon-with Friends
with Friends
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Lovely clean hotel with friendly staff. Asked for an iron board and kettle and was brought to room straight away. So much choice for Breakfast and the freshly squeezed orange juice was amazing
Lesley
icon-with Friends
with Friends
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Brilliant
Stacey
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Our first visit to Tenerife and this hotel was marvellous. Staff were friendly and helpful. Room was nice, we paid for the larger patio with pool on the patio - this was cold which was a little disappointing. Though there is a tap to add water, most of the time it only offered cold/cool water. The pool may have heated more on other patios that received more sun but ours was in shade except for a 1-2 hrs/day. Close to the beach and many restaurants, shops, nightlife and there is a long boardwalk area that you can walk along the coast for miles/kms!
Read More
Sam
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Kettle in room would be a big plus
Luciana
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Breakfast was excellent and staffs were very friendly. Location was very nice.
Jonathan
4.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Hotel is very tired and dilapidated Renovation is due but it hasn’t been touched since 1990s
Andrew Alan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Very friendly staff and an extremely pleasant hotel. We were very impressed!
elizabeth claire
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Just had a lovely stay at the Cleopatra Palace. Hotel is in a great spot, right on the front, use your room key to open gate onto the front. Hotel is situated on the golden mile, so many choices for food and drink and plenty of shops. Staff were friendly, breakfast had a good selection. Plenty of sun beds by the pool (pool was a bit cold). Only downside is the hotel is starting to look tired, needs renovating but other than that! It’s our 2nd stay and will be back again.
Read More
Philip Darren
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Great hotel, great location, room could do with updating but it was Very Clean, well done to the hotel staff top drawer 😀👍
Ana Maria Ojeda
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

The staff went above and beyond to make my mum comfortable in the absence of a disabled adapted room
Lisa
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

The arrival and check in was amazing. Sinthia on receotion was outstanding!! Super efficient and friendly and did everything to ensure we had the very best service and experience. I cant praise her highly enough. Incredible.
Martin
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Absolutely amazing hotel . Breakfast beautiful . The piano playing whilst eating breakfast was just magical . Staff very friendly . We shall be returning in march . Outstanding visit .
Wayne
icon-with Partner
with Partner
10.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Great hotel staff very friendly
colin
icon-with Partner
with Partner
10.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

Great room, very clean, great service at reception
david
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

Room could have been cleaner. Decor is a bit dated too. All round a good experience.
Chloe
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Great hotel, friendly staff fab location
Kieran
icon-with Partner
with Partner
6.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

The hotel is very dated.
Rhiannon Amee
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

The staff were amazing in every area!
Jayne
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Amazing hotel. The staff went above and beyond. Nothing was any trouble for them. Pool side great. Free towels. Breakfast was the best ever for choice and a piano playing. Room was huge and comfortable. Would highly recommend and we will be back. Thank you 🙏
Number of reviews per page
20
40