H10 Playa Esmeralda - Adults Only

Convenient location, offers typical larger all inclusive experience.

Always a excellent stay at this property

Wonderful island.

Here for a one week break and deliberately chose it for reasonable access to Cofete and the beaches around Esmeralda. The drive down from the airport was very easy and finding the hotel was a dawdle too. Food was good and varied, as was the drink. I did feel they were slightly understaffed at times particularly at peak meal times. I would however return, and recommend it to others.

The food was excellent. The pool and pool bar was excellent. The room was comfortable though faces the carpark and had a blocked toilet for 2 days. Checking in and the reception staff were very inadequate. They kept us waiting for an hour to get our room. Wanted loads of pointless information off us when they already had our booking reference and passports we then had to wait another 30 mins for someone to show us the room we could of easily found ourself and then he hung around obviously waiting for a tip???? Two days into our stay after revcirving full payment off us they asked us to reception again to go through all the tedious checking in again because they missed something. I had to tell the confussed girl to do it herslf as i was having breakfast and want nothing more to do with them. After that it was meraculasly all forgotten . I think they need some training put in place as i heard from other people having the same problem with them. I have been to many hotels and never spent more then 15 mins at reception checkong in.

The hotel was very nice. Staff was over worked. Entertainment was awful

Abbiamo soggiornato in questo hotel dal 10 al 24 agosto in vacanza di coppia. La struttura è in una posizione molto tranquilla dell’isola e questo ci ha permesso di fare una vacanza rilassante, inoltre è un punto ventilato e quindi c’è un clima molto più gradevole rispetto ad altri punti dell’ isola. La struttura è organizzata e molto pulita, lo staff è stato molto efficiente sopratutto Gerardo e Maite che hanno dimostrato professionalità ma anche gentilezza. La camera vista mare come la struttura è stata tenuta sempre molto pulita. Le 4 stelle di valutazione sono per la mancanza di acqua a cena per la mezza pensione e per lo scarso intrattenimento serale, ma questo è un gusto personale. Nel complesso una bellissima vacanza, ci torneremo

There is a lovely beach within walking view of the property. The staff were friendly. The hotel was beautifully presented. It was in a quiet location. The entertainment was good.

We went for a complete chill out and that is what we got. Very quiet which is what we needed. Be prepared very windy.

Nice location

This was our fifth time to stay in this fabulous hotel. Standards remain high and the staff are superb

Very laid back, very relaxed feel. Food was 10/10. In a good location with amazing beaches not far away.

A

Excellent hotel and facilities. Bit of a walk (sloping with few steps) to beach and bear in mind one has to pay for the sunbeds/umbrella on the beach.

The hotel was very clean and well maintained. Staff were ok - some better than others. Unfortunately we found the food to be poor, both in choice and quality - certainly not 4*.

Simply wonderful!

i thought the hotel was very comfortable, nicely designed, nice buffet restaurant and al la carte restaurant(for privileged guests if on all inclusive basis, the staff were very attentive and really professional,

Wonderful service. Beautifully decorated for Xmas. Choice of 3 restaurants for food. Great cocktails. Definitely worth upgrading to privilege Be warned….pool not heated.

Hotel was very big lots of walking to do so when you are not told everything at reception you have to walk around to find out things like where to get pool towels and entertainment available as these things are it clear on arrival more info for guests needed.

Great location with direct access to the beautiful Jandia beach. Some parts of the structure are a bit outdated but they are doing a great job in refurbishing and keeping everything extra clean and pristine. The rooms are very new and equipped with everything. The buffet could use some improvement but I am Italian and worked in the hospitality industry ;). The only negative thing was a person at the reception who greeted us with a bad attitude the very first day, but I really hope she was a new hired and still learning the profession.