Hostal Boutique Princesa

Heating insufficient and hotel did not answer my questions about that. Shower moldy and broken, we did not dare use it. Toilet unusable for a normal size person, the sink blocks you from sitting down (my wife was able to squeeze in diagonally). In general the room was in a state of disrepair and absolutely nothing like the pictures of the room we had booked. STAY AWAY

The review asked what I liked about Hostal Boutique Princesa. Other than it being in the town centre...nothing at all. No parking setup, public parking is almost as expensive as the room, which was a shoebox. No table/chair, just a bed and a cupboard. This stood just in front of the TV, so you can see half the screen. Clever. Sitting on the toilet only possible sideways or your legs are under the sink. If you arrive after 6 PM you must call a Spanish mobile. Then send a photo of your passport via WhatsApp, you get a code to get inside and after asking again, a code for the safe where your room key is. The best of all, it is a 3star hotel, but no hairdryer. When I asked for one via WhatsApp, I was told there in none. Questioning this, the person online said ok, she will provide one now. Well, after waiting 30 minutes, asking again, I was told to take one from the shelf in reception. So why was I told - there is none, then waiting downstairs for 30 minutes, then only after asking again, told where it was. Really really poor service, actually none at all. A sign is up saying they will not store your luggage after checkout. The pictures of the hostal on Expedia does not reflect the actual site, only some lights work in the room, and the lights in the upper staircase only come on after you slipped down the stairs. Spend a little more money and go to another hotel. This one is dreadful.

We enjoyed the quiet area. The room lighting was very good - nice and bright. We liked the fridge in the room. The bed was very comfortable. We didn't like the fact that we only had hot water for 1 x day - Sunday (out of 5 x nights). Having hot water in your room is the minimum that you should expect. The water was only just about warm. Complained to the hostal with no joy. Although I believe that they did something to get us hot water on the Sunday. Lots of dust on top of the wardrobe (6 ft high) - my rucksack was covered when I got it down, to go home. Reception wasn't 'manned' at all during our stay, despite getting an e-mail stating that the reception would be manned from 10:00 until 17:00.

Terrible conditions, durty, smells, kitchen unusable, everything is run down, i can't stay there

Very nice but extremely small rooms. Ideal for an overnight stay in the heart of Marbella old town. Very reasonably priced out of season.

Excelente lugar ! Limpio muy amables! En medio del casco antiguo! Totalmente recomendado

Lovely hotel and great staff.

Really great little place. The rooms were spotless and the bed was super comfortable. Even when there was an issue with the sage the staff were eager to help and get it sorted. Ideal location and a great price

Centrally located in old town near all restaurants. Host was very responsive and helpful during check in and out. Unit was relatively small but updated, clean and well maintained. Recommend it!

Shutters on the windows wouldn't go up Tv is barely hanging onto a wall bracket thanks to duct tape Plug sockets hanging off the wall. Ants everywhere Stains on the bedding The 'safe' wasnt attached to anything so anyone could easily walk away with it if they break in Holes in the wall. Over all cleanliness was disgusting. Definitely not as advertised. Place was unlivable so left the hotel to find somewhere else. Hotel refused to refund.

Not the cleanest. Location was okay..

Fantastic location but first ‘deluxe’ room had no outside window. Second one significantly better

Very good hotel for the price I paid. Everything in the room that you would expect. Excellent shower

Great location :) comfortable small room. Ideal for a business trips or short stay. Clean and the stuff is very kind and responsive.

Little small but very pleasant rooms

Misleading content, "city view" was a view to the reception area, a closed space, so effectively no window. Smelly room, although it looked nice on the photos.

Lovely room. Good location. Great value for money and friendly reception. Only small issue noisy door buzzer kept me awake.

All great, only issue, no shower gel but I had my own, sure they would have supplied if I'd asked.

Perfect location and excellent value for money. Lovely room

Good location good restaurants close by easy to travel up and down coast