Hotel Puerta de Bilbao

Hotels
8.4
/10
Very Good
988 reviews

What Guests Say About Their Stay

Gerard

10.0
/ 10
The location was quite busy, but great if you looking to shop. Onsite parking was good. Lovely hotel, would stay again.

Garreth

10.0
/ 10
Brilliant location. Room had a mini bar and was spacious. If coming over from Uk/Ireland, don’t expect Tea/Coffee in the room, that not a done thing in most Spanish hotels. Staff were extremely friendly and couldn’t have been more accommodating

Julia

10.0
/ 10
Excellent choice on both meal and breakfast menus. Rooms are really large. En suite is amazing. Unfortunate no tea and coffee facilities in room. Brilliant for overnight stay. Would probably be good for longer stays too as the swimming pool looked excellent
In the Area
See Map
Rio Castanos 2, Barakaldo, Biscay, Basque Autonomous Community, Spain, 48903

Main Facilities

See more
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Elevator
Staying at Hotel Puerta de Bilbao is a good choice when you are visiting Barakaldo. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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Hotel Puerta de Bilbao Address: Map & Location

Rio Castanos 2, Barakaldo, Biscay, Basque Autonomous Community, Spain, 48903
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Lobby Hotel Puerta de Bilbao
Lobby 2 Hotel Puerta de Bilbao

Discover More About Hotel Puerta de Bilbao

General


Near Parque Canino Clara Campoamor - Clara Campoamor Txakurgune

Location


Located in Barakaldo, Hotel Puerta de Bilbao is in a shopping district, within a 15-minute drive of Plaza Moyua and Vizcaya Bridge. This hotel is 5.5 mi (8.9 km) from Santiago Cathedral and 6.6 mi (10.6 km) from Guggenheim Museum Bilbao.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Parque Canino Clara Campoamor - Clara Campoamor Txakurgune - 1 km / 0.6 mi
Bilbao Exhibition Centre - 1 km / 0.6 mi
Txakurparkea - 1.1 km / 0.7 mi
Hospital Universitario Cruces - 1.7 km / 1 mi
Teatro Barakaldo - 1.7 km / 1.1 mi
Estuary of Bilbao - 2.3 km / 1.4 mi
Estadio Nuevo Lasesarre - 2.6 km / 1.6 mi
Solarium-Zona de Pesca Los Cargaderos - 2.6 km / 1.6 mi
Bay of Biscay - 2.8 km / 1.8 mi
Txakugurgune-Las Canteras Dog Park - 3.6 km / 2.2 mi
Parque canino - Txakurgune La Benedicta - 4.1 km / 2.5 mi
Plaza del Sagrado Corazon - 6.7 km / 4.1 mi
Dona Casilda Iturrizar Park - 6.8 km / 4.2 mi
San Mames Stadium - 6.8 km / 4.2 mi
Hospital de Basurto - 6.8 km / 4.2 mi

The preferred airport for Hotel Puerta de Bilbao is Bilbao Airport (BIO) - 17 km / 10.6 mi

Facilities


Take advantage of recreation opportunities such as a seasonal outdoor pool or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.

Business Facilities


Featured amenities include a business center, express check-out, and a 24-hour front desk. Planning an event in Barakaldo? This hotel has 3229 square feet (300 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.

Dining


Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are served on weekends from 8:00 AM to 11:00 AM for a fee.

Rooms


Make yourself at home in one of the 203 guestrooms featuring minibars and LED televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and bidets.

All facilities in Hotel Puerta de Bilbao

Swimming Pool Hotel Puerta de Bilbao
Swimming Pool
Functional Hall Hotel Puerta de Bilbao
Functional Hall
Common Space Hotel Puerta de Bilbao
Common Space
Lobby Hotel Puerta de Bilbao
Lobby
Accommodation Services Hotel Puerta de Bilbao
Accommodation Services

Hotel Services

  • Wedding service
  • Luggage storage
  • Express check-out
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Things to Do

  • TV lounge
  • Garden
  • Outdoor pool
  • Pool sun loungers

Public Facilities

  • Parking
  • Smoke-free area
  • Safety deposit box
  • Elevator

General

  • Banquet
  • Parking
  • Terrace

Business Facilities

  • Meeting rooms
  • Business facilities
  • Conference rooms

Family-friendly Facilities

  • Children pool

Transportation

  • Garage

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Accessibilty

  • Wheelchair accessible

Accommodation Policy & General Information in Hotel Puerta de Bilbao

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
14:00 - 23:00
Check-out:
Before 12:00

Pets

Pets Not Allowed

Additional Policy

Professional property host/manager, Contactless check-out is available, No cribs (infant beds) available, No rollaway/extra beds available, Essential workers only - NO
  • Fee for buffet breakfast: approximately EUR 20 for adults and EUR 10 for children
  • Self parking fee: EUR 17 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - 23:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Puerta de Bilbao
203
Number of floors in Hotel Puerta de Bilbao
7
Another facilities in Hotel Puerta de Bilbao
Wedding service, Luggage storage, Express check-out, Multilingual staff, 24-hour Receptionist

Frequently asked question in Hotel Puerta de Bilbao

What are available facilities at Hotel Puerta de Bilbao?
There are top facilites at Hotel Puerta de Bilbao such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What Time is Check In & Check Out at Hotel Puerta de Bilbao?
Check-in time at Hotel Puerta de Bilbao is staring from 14:00 - 23:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Hotel Puerta de Bilbao provide breakfast?
Yes, Hotel Puerta de Bilbao provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Hotel Puerta de Bilbao?
Hotel Puerta de Bilbao is officially classified as a 4.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Hotel Puerta de Bilbao have?
Hotel Puerta de Bilbao has 7 floors.
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More Reviews from Other Guests in Hotel Puerta de Bilbao

8.4
Very Good
From 988 reviews
Cleanliness

8.6

Room Comfort

8.2

Location

7.2

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
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Traveler Reviews Hotel Puerta de Bilbao

Number of reviews per page
20
40
Top reviews
Gerard
icon-with Partner
with Partner
10.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

The location was quite busy, but great if you looking to shop. Onsite parking was good. Lovely hotel, would stay again.
Nasser
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Property is great. The area not so much.
Garreth
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Brilliant location. Room had a mini bar and was spacious. If coming over from Uk/Ireland, don’t expect Tea/Coffee in the room, that not a done thing in most Spanish hotels. Staff were extremely friendly and couldn’t have been more accommodating
Julia
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Excellent choice on both meal and breakfast menus. Rooms are really large. En suite is amazing. Unfortunate no tea and coffee facilities in room. Brilliant for overnight stay. Would probably be good for longer stays too as the swimming pool looked excellent
Verified traveler
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

Very nice stay! Great hotel for its price. Kids enjoyed it. It’s a shame you can’t drink/eat anything that isn’t bought in the hotel outside the room, other than that all great.
Álvaro
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Great location.
ANNELIS
10.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

the property is
ANNELIS
icon-Leisure
Leisure
10.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

Todo perfecto excepto que esta muy lejos del servicio de transporte publico
Cira
10.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

Muy bueno
Yen
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 79 week(s) ago

Expedia Group verified review

Very friendly staff. Rooms were very clean and comfortable
Hector
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 90 week(s) ago

Expedia Group verified review

Not enough shampoo , coffee, and cups in the room. The rest was fine 👍
Fausto
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 90 week(s) ago

Expedia Group verified review

Hotel muy bonito y en excelentes condiciones. A pesar de no estar en la ciudad, ofrece fácil movimiento a la misma usando el metro de Bilbao, con la estación situada a menos de 15 minutos caminando. Los alrededores tienen opciones de comida rápida y almacenes, aunque el área residencial cercana es un poco obscura
Verified traveler
icon-with Partner
with Partner
10.0
/10
Reviewed 93 week(s) ago

Hotels.com verified review

Good location Clean Secure parking €15 Extensive maintenance on pool- not open Would stay again.
Jeremy
4.0
/10
Reviewed 99 week(s) ago

Expedia Group verified review

Where to start? Ok...we had several choices for hotels in Bilbao but chose Hotel Puerta for 3 nights because their main selling feature was a functional outdoor pool, which my daughters wanted to use, especially since the weather was nice. The pool was in great condition but closed to public 'until end of June'. No reason given. We could not cancel or shorten our stay because it was booked via Expedia, apparently. Parking is terrible. There's no loading area in front of the lobby and directions send you to the back in a nearby parking area. Parking itself requires a lengthy route back to the front street, a 2 minute drive to a roundabout, doubling back, taking another roundabout well past the hotel, and then making a left down a back street to the parkade, which is 17 Euros/day. Make sure you give them your licence plate (even if a rental) because they will make your return to have the privilege of parking with them. They issue a piece of paper with a scannable code for the length of your stay -it's far more complicated than it needs to be. Staff were not helpful at all and were mostly rude. It was as if we were an inconvenience and they forgot they work in the service industry. Front desk folks would pass responsibilities to others rather than taking care. I asked for a space to work since the rooms are small and they said I could only rent a space for 50 Euros. Expect to pay for absolutely everything and expect terrible service, especially if you speak English.
Read More
Nathan
icon-Business
Business
6.0
/10
Reviewed 128 week(s) ago

Expedia Group verified review

The drains in the shower/bath stink! The whole room smells of toilet/drain smell. The drains in the shower and bath are clean so it must be the central drains of the hotel. I had to stuff towels down the drain to stop the room stinking. Also the hot breakfast was cold! Every day, cold. There are no hot plates under the hot food and the heat lamps above are too high. I complained one day, the chef made me fresh hot eggs but it was the same the day after and day after that (stayed for 4 nights). These things need sorting out, its not acceptable for a 4 star hotel. The staff were very friendy and helpful which was great. The hotel was nice apart from the 2 things i just mentioned. Parking is 15 euro a night which is not mentioned on the listing!! So be aware. However, parking outside is free but you'll be lucky to find a space so its worth paying it in my experience.
Read More
Christina
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 135 week(s) ago

Expedia Group verified review

We enjoyed our stay. Everything was clean and well-kept with attentive and accessible customer service. The pool was nice for the time it was open.
Marina
icon-Leisure
Leisure
8.0
/10
Reviewed 139 week(s) ago

Expedia Group verified review

Although the hotel is about 10km from downtown Bilbao, we had a car and could drive back and forth. What I thought was uncomfortable was the sliding glass bathroom door, right next to the headboard of the bed. One person couldn’t go to the bathroom and turn on the light without getting the other person fully awake. Zero provacy
Read More
Helen
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 143 week(s) ago

Hotels.com verified review

We enjoyed our two night stay at Hotel Puerta de Bilbao. It was a good base to explore the city. Our triple room on the seventh floor was comfortable, and having a bath and separate shower cubicle was useful. The reception team were friendly and helpful. Our daughter loved the pool.
Sean
icon-
10.0
/10
Reviewed 157 week(s) ago

Hotels.com verified review

I was on the 7th floor of the hotel and had a great view. The staff were exemplary - very professional and very helpful. I could not fault it. Added benefits - a separate shower to a bath; very spacious room; complementary water; quiet.
Emanuela
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 191 week(s) ago

Expedia Group verified review

Very poor breakfast for a 4 stars and no amenities in the bathroom because of eco-friendly matter..
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Hotel Puerta de Bilbao

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.4
Very Good
From 988 reviews
Cleanliness

8.6

Room Comfort

8.2

Location

7.2

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Puerta de Bilbao

Number of reviews per page
20
40
Top reviews
Gerard
icon-with Partner
with Partner
10.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

The location was quite busy, but great if you looking to shop. Onsite parking was good. Lovely hotel, would stay again.
Nasser
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Property is great. The area not so much.
Garreth
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Brilliant location. Room had a mini bar and was spacious. If coming over from Uk/Ireland, don’t expect Tea/Coffee in the room, that not a done thing in most Spanish hotels. Staff were extremely friendly and couldn’t have been more accommodating
Julia
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Excellent choice on both meal and breakfast menus. Rooms are really large. En suite is amazing. Unfortunate no tea and coffee facilities in room. Brilliant for overnight stay. Would probably be good for longer stays too as the swimming pool looked excellent
Verified traveler
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

Very nice stay! Great hotel for its price. Kids enjoyed it. It’s a shame you can’t drink/eat anything that isn’t bought in the hotel outside the room, other than that all great.
Álvaro
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Great location.
ANNELIS
10.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

the property is
ANNELIS
icon-Leisure
Leisure
10.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

Todo perfecto excepto que esta muy lejos del servicio de transporte publico
Cira
10.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

Muy bueno
Yen
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 79 week(s) ago

Expedia Group verified review

Very friendly staff. Rooms were very clean and comfortable
Hector
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 90 week(s) ago

Expedia Group verified review

Not enough shampoo , coffee, and cups in the room. The rest was fine 👍
Fausto
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 90 week(s) ago

Expedia Group verified review

Hotel muy bonito y en excelentes condiciones. A pesar de no estar en la ciudad, ofrece fácil movimiento a la misma usando el metro de Bilbao, con la estación situada a menos de 15 minutos caminando. Los alrededores tienen opciones de comida rápida y almacenes, aunque el área residencial cercana es un poco obscura
Verified traveler
icon-with Partner
with Partner
10.0
/10
Reviewed 93 week(s) ago

Hotels.com verified review

Good location Clean Secure parking €15 Extensive maintenance on pool- not open Would stay again.
Jeremy
4.0
/10
Reviewed 99 week(s) ago

Expedia Group verified review

Where to start? Ok...we had several choices for hotels in Bilbao but chose Hotel Puerta for 3 nights because their main selling feature was a functional outdoor pool, which my daughters wanted to use, especially since the weather was nice. The pool was in great condition but closed to public 'until end of June'. No reason given. We could not cancel or shorten our stay because it was booked via Expedia, apparently. Parking is terrible. There's no loading area in front of the lobby and directions send you to the back in a nearby parking area. Parking itself requires a lengthy route back to the front street, a 2 minute drive to a roundabout, doubling back, taking another roundabout well past the hotel, and then making a left down a back street to the parkade, which is 17 Euros/day. Make sure you give them your licence plate (even if a rental) because they will make your return to have the privilege of parking with them. They issue a piece of paper with a scannable code for the length of your stay -it's far more complicated than it needs to be. Staff were not helpful at all and were mostly rude. It was as if we were an inconvenience and they forgot they work in the service industry. Front desk folks would pass responsibilities to others rather than taking care. I asked for a space to work since the rooms are small and they said I could only rent a space for 50 Euros. Expect to pay for absolutely everything and expect terrible service, especially if you speak English.
Read More
Nathan
icon-Business
Business
6.0
/10
Reviewed 128 week(s) ago

Expedia Group verified review

The drains in the shower/bath stink! The whole room smells of toilet/drain smell. The drains in the shower and bath are clean so it must be the central drains of the hotel. I had to stuff towels down the drain to stop the room stinking. Also the hot breakfast was cold! Every day, cold. There are no hot plates under the hot food and the heat lamps above are too high. I complained one day, the chef made me fresh hot eggs but it was the same the day after and day after that (stayed for 4 nights). These things need sorting out, its not acceptable for a 4 star hotel. The staff were very friendy and helpful which was great. The hotel was nice apart from the 2 things i just mentioned. Parking is 15 euro a night which is not mentioned on the listing!! So be aware. However, parking outside is free but you'll be lucky to find a space so its worth paying it in my experience.
Read More
Christina
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 135 week(s) ago

Expedia Group verified review

We enjoyed our stay. Everything was clean and well-kept with attentive and accessible customer service. The pool was nice for the time it was open.
Marina
icon-Leisure
Leisure
8.0
/10
Reviewed 139 week(s) ago

Expedia Group verified review

Although the hotel is about 10km from downtown Bilbao, we had a car and could drive back and forth. What I thought was uncomfortable was the sliding glass bathroom door, right next to the headboard of the bed. One person couldn’t go to the bathroom and turn on the light without getting the other person fully awake. Zero provacy
Read More
Helen
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 143 week(s) ago

Hotels.com verified review

We enjoyed our two night stay at Hotel Puerta de Bilbao. It was a good base to explore the city. Our triple room on the seventh floor was comfortable, and having a bath and separate shower cubicle was useful. The reception team were friendly and helpful. Our daughter loved the pool.
Sean
icon-
10.0
/10
Reviewed 157 week(s) ago

Hotels.com verified review

I was on the 7th floor of the hotel and had a great view. The staff were exemplary - very professional and very helpful. I could not fault it. Added benefits - a separate shower to a bath; very spacious room; complementary water; quiet.
Emanuela
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 191 week(s) ago

Expedia Group verified review

Very poor breakfast for a 4 stars and no amenities in the bathroom because of eco-friendly matter..
Number of reviews per page
20
40